VeinCentre - London - Harley Street Reviews 

66
TrustScore 4.5 out of 5

4.7

13 Queen Anne Street, W1G 9JH London, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I recently had treatment at the Veincentre London, I can honestly say it was such a great experience from the welcoming receptionist staff to the friendly exceptional nurses and Nung Rudarakanchana... See more

Company replied

Rated 5 out of 5 stars

Convenient consultation appointment options were provided and chosen appointment was held on time (I was offered an earlier appointment which I accepted). Had detailed procedure explained, questions... See more

Company replied

Rated 5 out of 5 stars

It was my follow up appointment after my initial treatment. Dr Nung & her assistant were as professional as ever. Informative & caring, always putting me at ease. My initial treatment was successful &... See more

Company replied

Rated 5 out of 5 stars

I was very impressed with my 2 recent visits to the Harley vein centre clinic. Everyone was very welcoming and knowledgeable about the treatment I was going to have and answered all my question... See more

Company replied


Company details

  1. Medical Center

Written by the company

VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers


Contact info

  • 13 Queen Anne Street, W1G 9JH, London, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

66 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(66)

992 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

all good so far!

Convenient consultation appointment options were provided and chosen appointment was held on time (I was offered an earlier appointment which I accepted). Had detailed procedure explained, questions answered, and an ultrasound scan taken which identified the correct issue (not what I had assumed was the issue) and suggested treatment for it. Whole appointment was delivered professionally and without pressure to decide immediately. Have booked my treatment appointment for a time/date convenient to my schedule. All good so far!

July 22, 2026
VeinCentre - London - Harley Street logo

Reply from VeinCentre - London - Harley Street

Hi Gina,

Thank you for such a thoughtful review. It's great to hear your consultation was informative, thorough and completely pressure-free.

We're pleased the team were able to identify the cause of your symptoms and arrange treatment at a time that suited you. We look forward to seeing you again soon.

Best wishes,
Dilly

Rated 5 out of 5 stars

Veincentre London treatment

I recently had treatment at the Veincentre London, I can honestly say it was such a great experience from the welcoming receptionist staff to the friendly exceptional nurses and Nung Rudarakanchana the doctor who was absolutely brilliant. They all made me feel at ease throughout and explained every procedure, I had varicose veins in both my legs and one leg was very lumpy, I was ashamed to wear shorts but now I am so pleased with the results my legs are now back out in public view, Nung done such a wonderful job I can’t thank her enough.
If you are considering this, please do it, you will be so pleased you did, like me. I wish I had done this sooner.
Thank you to the Veincentre London.

May 9, 2026
Unprompted review
VeinCentre - London - Harley Street logo

Reply from VeinCentre - London - Harley Street

Hi Sallyann,

Thank you for your wonderful feedback. We’re delighted to hear you had such a positive experience at our London clinic and that Miss Nung Rudarakanchana, the nursing team and our reception staff helped you feel so well cared for throughout.

It’s fantastic to know you’re so pleased with your results and are enjoying the confidence to wear shorts again. Thank you for your recommendation and for taking the time to share your experience.

Best wishes,
Dilly

Rated 5 out of 5 stars

Excellent

Dr Nung Rudarakanchana is a complete professional and has excellent knowledge in her chosen speciality. The support staff are also extremely helpful and make any visit seamless.
The microsclerotherspy treatments I had were straightforward and gave excellent results.

June 22, 2026
Unprompted review
VeinCentre - London - Harley Street logo

Reply from VeinCentre - London - Harley Street

Hi Melanie,

Thank you for your wonderful review. We’re delighted to hear you were so pleased with your treatment and the results achieved.

Your kind words about Dr Nung Rudarakanchana and the support team are greatly appreciated, and we’re pleased they helped make your experience such a positive one.

Best wishes,
Dilly

Rated 5 out of 5 stars

An impressive service from the Harley Street Clinic

I was very impressed with my 2 recent visits to the Harley vein centre clinic.
Everyone was very welcoming and knowledgeable about the treatment I was going to have and answered all my questions and communicated extremely well on what my treatment involved.
I had the treatment done yesterday.
Everything was very professional and I was amazed that after treatment I was able to travel on public transport and then walk home.
Today I had a follow up call from a member of staff from the vein centre checking in to see how I was feeling.
I have been very impressed with the treatment I have received and particularly thankful to all the staff. Thank you.

June 12, 2026
Unprompted review
VeinCentre - London - Harley Street logo

Reply from VeinCentre - London - Harley Street

Hi Maria,

Thank you for your wonderful review. We’re delighted to hear how impressed you were with your experience at our Harley Street clinic.

It’s great to know the team made you feel welcome, answered all of your questions and kept you fully informed throughout your treatment journey. We’re also pleased to hear your procedure went smoothly and that you were able to get back to your usual activities so quickly afterwards.

Thank you for your kind words about the follow-up care and the team’s support. We really appreciate you taking the time to share your experience.

Best wishes,
Dilly

Rated 5 out of 5 stars

So far so good

So far so good. A nice welcome and coffee at reception put me at my ease. After an ultrasound scan to view bloodflow and to work out the best treatment I was given a fixed price. Everything was explained clearly. Very professional and friendly.

May 20, 2026
VeinCentre - London - Harley Street logo

Reply from VeinCentre - London - Harley Street

Hi there,

Thank you for your feedback. We’re pleased to hear you felt welcomed and well informed, and that the consultation helped you feel confident about your next steps.

Best wishes,
Dilly

Rated 5 out of 5 stars

Great consultation!

Very professional doctor and friendly and effect nurse and receptionist.

May 20, 2026
VeinCentre - London - Harley Street logo

Reply from VeinCentre - London - Harley Street

Hi Gillian,

Thank you for your feedback. We’re glad to hear you had a great consultation and that the team were professional and friendly throughout.

Best wishes,
Dilly

Rated 5 out of 5 stars

It was quick and very professional

It was quick and very professional. Thank you.

March 12, 2026
VeinCentre - London - Harley Street logo

Reply from VeinCentre - London - Harley Street

Hi there,

Thank you for your feedback. We’re pleased to hear you found the service quick and professional.

Best wishes,
Dilly

Rated 5 out of 5 stars

Amazing,explained everything.Totally…

Amazing,explained everything.Totally put me at my ease with the whole procedure.

February 18, 2026
VeinCentre - London - Harley Street logo

Reply from VeinCentre - London - Harley Street

Hi Yvette,

Thank you for your kind words. We’re delighted everything was clearly explained and that you felt completely at ease throughout your procedure.

Best wishes,
Dilly

Rated 5 out of 5 stars

Excellent friendly treatment

Comfortable surroundings. Exceptional efficiency and most of all superb medical procedures carried out in a positive and friendly manner. All staff I met were a good example of how to carry out this type of activity. A special mention for Nung Rudarakanchana who was sensitive and efficient throughout.

January 5, 2026
VeinCentre - London - Harley Street logo

Reply from VeinCentre - London - Harley Street

Hi Terry,

Thank you for such a thoughtful review. We’re delighted you found the environment comfortable and the care efficient and professional. We’ll be sure to pass your special thanks on to Miss Nung Rudarakanchana, who will be so pleased to hear your kind words.

Best wishes,
Dilly

Rated 5 out of 5 stars

Consultation with Nung

Consultation with Nung was thorough, informative, and very clear of the procedure. I am confident with Nung carrying out my procedure on 9th February

January 26, 2026
VeinCentre - London - Harley Street logo

Reply from VeinCentre - London - Harley Street

Hi Amanda,

Thank you for your review. We’re pleased to hear your consultation with Nung was thorough and clear, and it’s great that you feel confident ahead of your procedure on 9th February.

Best wishes,
Dilly

Rated 5 out of 5 stars

Follow up appointment

It was my follow up appointment after my initial treatment. Dr Nung & her assistant were as professional as ever. Informative & caring, always putting me at ease. My initial treatment was successful & some more work was done on my thread/spider veins. Already beginning to see improvements and am hopefull that in the coming months I will see more! My initial treatment took only 60 minutes & my follow up took around 30 minutes.

January 10, 2026
Unprompted review
VeinCentre - London - Harley Street logo

Reply from VeinCentre - London - Harley Street

Hi Debbie,

Thank you for your feedback. It’s wonderful to hear that your follow-up appointment went so well and that you’re already seeing improvements. Dr Nung and her team will be delighted to know you felt informed, cared for, and at ease throughout.

Best wishes,
Dilly

Rated 5 out of 5 stars

Excellent consultation at Vein Centre

Excellent consultation at Vein Centre. Friendly, made to feel welcome, and everything was explained simply. Will be booking my procedure in the very near future.

October 27, 2025
VeinCentre - London - Harley Street logo

Reply from VeinCentre - London - Harley Street

Hi Sharon,

Thank you for your feedback. We’re pleased you felt welcomed and well informed and look forward to seeing you again soon.

Best wishes,
Dilly

Rated 5 out of 5 stars

So happy with results

I had a great experience at the London clinic, everyone was so welcoming & lovely, making me feel so at ease at every stage. I’ve had great results from the treatment, so happy with the outcome - definitely recommend!

December 1, 2025
Unprompted review
VeinCentre - London - Harley Street logo

Reply from VeinCentre - London - Harley Street

Hi Ruth,

Thank you for such a lovely review. We’re so pleased you felt supported at every stage of the process and that your results have made such a positive difference. Your recommendation means a lot to the whole team.

Best wishes,
Dilly

Rated 5 out of 5 stars

Very helpful and professional members

Very helpful and professional members. Cannot express my thanks enough.

October 25, 2025
VeinCentre - London - Harley Street logo

Reply from VeinCentre - London - Harley Street

Hi Geoffrey, thank you for your kind words. We’re thrilled that you found our team helpful and professional, your appreciation means a lot to us. We’re so glad you felt well cared for throughout your visit.

Warm regards,
Dilly

Rated 5 out of 5 stars

Experience was excellent.

Experience was excellent.

August 16, 2025
VeinCentre - London - Harley Street logo

Reply from VeinCentre - London - Harley Street

Hi Faith, thank you for your review. We’re so glad to hear that your experience was excellent.

Best wishes,
Dilly

Rated 5 out of 5 stars

Varicose Vein Treatment

I recently had laser and foam sclerotherapy with Miss Nung Rudarakanchana, and the whole experience was excellent from start to finish. She was professional, reassuring, and took the time to explain the procedure clearly, which really put me at ease. The treatment itself was comfortable, the aftercare was thorough, and my results have been fantastic. My veins look so much better, and I feel much more confident. I would highly recommend Miss Rudarakanchana to anyone considering vein treatment.

October 11, 2025
Unprompted review
VeinCentre - London - Harley Street logo

Reply from VeinCentre - London - Harley Street

Hi Elena, thank you for your wonderful feedback. We’re so pleased to hear that your treatment with Miss Nung Rudarakanchana was such a positive experience from start to finish. It’s great that her professionalism and clear explanations helped you feel at ease and that you’re so happy with your results.

We’re delighted your confidence has grown, thank you for your kind recommendation.

Best wishes,
Dilly

Rated 5 out of 5 stars

Friendly, welcoming, great results.

Really friendly and welcoming team in central London. They make you feel very comfortable throughout the process. Great results. Thank you.

October 11, 2025
Unprompted review
VeinCentre - London - Harley Street logo

Reply from VeinCentre - London - Harley Street

Hi Nick, thank you for your kind review. We’re thrilled to hear that our London team made you feel so welcome and comfortable, and that you’re happy with your results.

It’s always our aim to provide a relaxed experience alongside great outcomes, so we’re delighted to know that’s what you received.

Warm regards,
Dilly

Rated 5 out of 5 stars

Such friendly staff who put you at ease very quickly

Very kind and helpful staff with what can be a mildly painful treatment. Concern and care was shown at all times.

October 10, 2025
Unprompted review
VeinCentre - London - Harley Street logo

Reply from VeinCentre - London - Harley Street

Hi Graham, thank you for your kind feedback. We’re so pleased to hear that our team helped you feel comfortable and well cared for throughout your treatment. Showing genuine care is at the heart of what we do, so it’s lovely to know this came through during your visit.

Warm regards,
Dilly

Rated 1 out of 5 stars

Unfortunately I had very bad experience…

Unfortunately I had very bad experience and I'm very upset. I feel like I have been scammed. I was enquiring about veins removal by email. I explained the issue and attached photos. Shortly after I have received reply saying that initial consultation costs £250 and treatment costs£ 450.
I thought its affordable and decided to go ahead and book the consultation. After the scan which casts £250 I find out that treatment costs not £450 but £850 which is not affordable. So I wasted time for scan and consultation which I would never book knowing it costs so much.
I feel like I have been robbed. Makes me wonder if they give wrong information just to attract customers for scans?
Really really bad, would not recommend to anyone. Lost £250

October 8, 2025
Unprompted review
VeinCentre - London - Harley Street logo

Reply from VeinCentre - London - Harley Street

Hi Kat,

We’re very sorry to hear you’ve been left feeling disappointed and that the treatment costs weren’t what you expected. We completely understand your frustration, and this is never the experience we want for our patients. Treatment prices can vary depending on what treatment your consultant recommended following your scan at your consultation. We are very sorry if this wasn't made clear beforehand and will certainly address this in our training. A member of our team will be in touch with you directly to review your experience and see how we can best support you.

Best regards,
Dilly

Rated 5 out of 5 stars

My experience at VeinCentre was…

My experience at VeinCentre was excellent. The medical team was professional, attentive, and caring throughout the entire process. I am very pleased with the results of my treatment and truly appreciate the high standard of care provided. I would gladly recommend VeinCentre to anyone seeking effective varicose vein treatment.

October 6, 2025
Unprompted review
VeinCentre - London - Harley Street logo

Reply from VeinCentre - London - Harley Street

Hi Bogdan, thank you so much for your kind words. We’re delighted to hear that your experience at VeinCentre was so positive and that you felt well cared for throughout your treatment. We’re thrilled you’re pleased with your results and truly appreciate your recommendation.

Best wishes,
Dilly

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look