I visited the London Vein Centre 3 times in total for varicose veins. Firstly for an initial assessment in April, treatment in May and then follow up on 1st July. I was very pleased with the advice of... See more
Company replied
13 Queen Anne Street, W1G 9JH London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I visited the London Vein Centre 3 times in total for varicose veins. Firstly for an initial assessment in April, treatment in May and then follow up on 1st July. I was very pleased with the advice of... See more
Company replied
So friendly and professional. Minimum fuss with a very efficient service. Would highly recommend the Vein Centre - will definitely be spreading the word and recommending the Harley Street branch. Love... See more
Company replied
I recently had treatment for varicose and thread veins at the Vein Centre Clinic on Harley Street, and so far I am very happy with my experience. Dr Leto Mailli and the nurse were absolutely amazi... See more
Company replied
I recently had treatment at the Veincentre London, I can honestly say it was such a great experience from the welcoming receptionist staff to the friendly exceptional nurses and Nung Rudarakanchana... See more
Company replied
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
13 Queen Anne Street, W1G 9JH, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really friendly and welcoming team in central London. They make you feel very comfortable throughout the process. Great results. Thank you.

Reply from VeinCentre - London - Harley Street
Very kind and helpful staff with what can be a mildly painful treatment. Concern and care was shown at all times.

Reply from VeinCentre - London - Harley Street
Unfortunately I had very bad experience and I'm very upset. I feel like I have been scammed. I was enquiring about veins removal by email. I explained the issue and attached photos. Shortly after I have received reply saying that initial consultation costs £250 and treatment costs£ 450.
I thought its affordable and decided to go ahead and book the consultation. After the scan which casts £250 I find out that treatment costs not £450 but £850 which is not affordable. So I wasted time for scan and consultation which I would never book knowing it costs so much.
I feel like I have been robbed. Makes me wonder if they give wrong information just to attract customers for scans?
Really really bad, would not recommend to anyone. Lost £250

Reply from VeinCentre - London - Harley Street
My experience at VeinCentre was excellent. The medical team was professional, attentive, and caring throughout the entire process. I am very pleased with the results of my treatment and truly appreciate the high standard of care provided. I would gladly recommend VeinCentre to anyone seeking effective varicose vein treatment.

Reply from VeinCentre - London - Harley Street
Very pleased with the service and EVLA treatment I received. I wish I did the treatment sooner as it has changed my life and enabled me to now live without pain and aches in my legs. The staff were amazing and made me feel so comfortable and at ease. Very very happy

Reply from VeinCentre - London - Harley Street
Very professional staff. Explain the treatment you are to have clearly. I am so pleased with the results. It was worth every penny that I paid, for the consultation and treatment. I would highly recommend the clinic.

Reply from VeinCentre - London - Harley Street
Good advice and simple process. I had treatment to one leg and am happy with the results, consultation was clear and straightforward and aftercare was good. As a runner I was able to get back to regular exercise quickly after treatment.

Reply from VeinCentre - London - Harley Street
The two nurses I saw was very nice ,explained everything.and your made feel very comfortable. Lovely clinic . 10 out of 10 from me.

Reply from VeinCentre - London - Harley Street
Very friendly from the first moment at reception to the efficiently performed scan and consultation.
The doctor was very informative and took time to answer questions. The whole consultation was nicely punctual and quick

Reply from VeinCentre - London - Harley Street
Dr Nung and her team were friendly and experienced, I felt reassured and had excellent treatment outcomes!

Reply from VeinCentre - London - Harley Street

Reply from VeinCentre - London - Harley Street
Had an excellent consultation with Sam and booked for treatment all the staff were lovely, very friendly and welcoming, so all in all a great experience so far

Reply from VeinCentre - London - Harley Street
The treatment has addressed the venous reflux in one leg and significantly improved the appearance of both my legs. I appreciated the initial clear communication and guidance, and the professionalism and competence of the medical staff. I felt the service was fairly priced.

Reply from VeinCentre - London - Harley Street
The staff were welcoming and helpful , they were able to answer all my queries and made me relaxed

Reply from VeinCentre - London - Harley Street
Dr Nung is extremely kind and knowledgeable, and say things with confidence, witch makes you so certain she knows what she’s talking about.

Reply from VeinCentre - London - Harley Street
Staff all very friendly and helpful. Miss Nung excellent and very gentle.

Reply from VeinCentre - London - Harley Street
I had an EVLA (Endovenous Laser Ablation) procedure followed by foam sclerotherapy on both legs to treat varicose and thread veins. The clinic provided excellent care in terms of professionalism — the doctor was very pleasant, and the procedure itself was clearly explained and carried out smoothly. I felt well-informed and comfortable throughout the process.
Unfortunately, the outcome has not met my expectations. Three months after the procedure, there is still significant staining and discoloration, particularly on the leg where EVLA was used. In fact, my legs now look worse than they did before the treatment, which has been deeply disappointing.
As a result, I feel very self-conscious, especially in situations like swimming or going on holiday. What I hoped would improve my confidence has instead left me feeling anxious and uncomfortable about the appearance of my legs.
While I appreciated the transparency and care during the treatment, the cosmetic result so far has been unsatisfactory. I understand that healing can vary, but I had expected noticeable improvement by this point. I plan to follow up with the clinic to discuss further options.

Reply from VeinCentre - London - Harley Street
They were very good at explaining what treatment is required.

Reply from VeinCentre - London - Harley Street
I recently underwent treatment for my varicose veins (past tense :), and I couldn't be happier with the care received. From the initial consultation to the final procedure, the entire experience was professional, efficient, and incredibly positive.
I was treated by the skilled Dr. Nung in London, who was absolutely fantastic. She took the time to thoroughly explain my treatment options, ensuring I felt comfortable and informed every step of the way. Her compassionate nature, expertise and calm demeanor immediately put me at ease, before throughout and again at my followup session.
Sarah and the other nurses were also extremely professional, warm, attentive, and provided excellent support throughout the entire process.
I had EVLA Bilateral + FOAM treatment in both legs, with their support, it was far less daunting than I had anticipated.
The procedure was carried out with precision, and the aftercare instructions were clear and easy to follow. For the first time in a decade, i’m back confidently in my shorts, ready for the summer.
Without doubt, I highly recommend The VeinCentre and, in particular, Dr. Nung and her team to anyone considering treatment for varicose veins. Thank you all so much for your care!

Reply from VeinCentre - London - Harley Street
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.