I visited the London Vein Centre 3 times in total for varicose veins. Firstly for an initial assessment in April, treatment in May and then follow up on 1st July. I was very pleased with the advice of... See more
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Location
Switch location13 Queen Anne Street, W1G 9JH London, GB
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So friendly and professional. Minimum fuss with a very efficient service. Would highly recommend the Vein Centre - will definitely be spreading the word and recommending the Harley Street branch. Love... See more
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I recently had treatment for varicose and thread veins at the Vein Centre Clinic on Harley Street, and so far I am very happy with my experience. Dr Leto Mailli and the nurse were absolutely amazi... See more
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I recently had treatment at the Veincentre London, I can honestly say it was such a great experience from the welcoming receptionist staff to the friendly exceptional nurses and Nung Rudarakanchana... See more
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Company details
Written by the company
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Contact info
13 Queen Anne Street, W1G 9JH, London, United Kingdom
4.7
Excellent
70 reviews
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Replied to 100% of negative reviews
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Reply from VeinCentre - London - Harley Street
Hi Judith,
Thank you for your review! We’re really pleased to hear you felt well informed and confident throughout your consultation and treatment. Making sure our patients feel clear and comfortable at every step is so important to us, so it’s lovely to know you had such a positive experience.
Wishing you the best,
Georgina
Always so approachable
Always so approachable, pleasant and efficient. Everything is clearly explained and there is no pressure to agree to treatment. I have total confidence in the treatment and care I am being given. Thank you
April 28, 2025
Unprompted review
Reply from VeinCentre - London - Harley Street
Hi Barbara,
Thank you so much for your kind words! We're truly glad to hear that you feel comfortable, well-informed, and confident in our care. Your trust means a great deal to us!
Wishing you the best,
Katie
Great service
Great service, friendly and amazing team, very reassuring and great patient care. Incredible procedure!
April 23, 2025
Unprompted review
Reply from VeinCentre - London - Harley Street
Hi Alessandro,
Thank you so much for your lovely feedback. We're really happy to hear you had such a positive experience. It’s wonderful to know you felt reassured and well cared for – the whole team will be delighted to hear your kind words.
Wishing you the best,
Katie
Reply from VeinCentre - London - Harley Street
Hi Colette,
Thank you for your kind words! We’re so happy to hear that our team went above and beyond to provide you with great service. We appreciate you taking the time to share your experience!
Wishing you the best,
Katie
So very pleased from start to finish…
So very pleased from start to finish dealing with Vein centre. Perfect treatment and very happy with the outcome. Amazing people I dealt with and very caring explained everything fully
January 9, 2025
Reply from VeinCentre - London - Harley Street
Hello,
Thank you so much for your lovely feedback! We’re delighted to hear that you had a positive experience from start to finish and that you’re happy with the treatment and outcome. It’s wonderful that you felt well cared for and fully informed throughout. We truly appreciate your kind words!
Wishing you the best,
Katie
Professional and friendly
My Dr explained everything to me in a friendly and professional manner.
April 3, 2025
Reply from VeinCentre - London - Harley Street
Hello,
Thank you for sharing your experience! We're so glad to hear that you found the team both friendly and professional. We always strive to ensure our patients feel comfortable and well-informed every step of the way. Thank you for choosing Veincentre!
Wishing you the best,
Katie
I was nervous about my appointment and…
I was nervous about my appointment and was put at ease by your receptionist. I felt that the whole consultation was professional and thorough, not rushed and time was made for discussion and explanation.
March 19, 2025
Reply from VeinCentre - London - Harley Street
Hello,
We are so glad to hear that your experience was so positive! It’s so important to us to ensure our patients feel comfortable and well-informed throughout their journey. Thank you for sharing your feedback!
Wishing you the best,
Katie
Poor post treatment care
Upsettingly, I have found the after care to be appalling.
Pre treatment, there is clear advice surrounding likely treatment outcomes and how, in rare cases, the situation can worsen. However, now finding myself to be one of the unlucky patients whose veins have not responded to treatment, I now have widespread unsightly secondary problems as a result of the treatment which is distressing.
Apart from throwing yet more money at the problem for additional treatment, (which seems counter-intuitive given the lack of results) or paying for a further consultation, there has been no clear or helpful opportunity to discuss concerns or receive timely advice. This suggests that once money has been paid for the service, there is no regard for patient care post treatment when the outcome has been wholly unsuccessful.
March 20, 2025
Unprompted review
Reply from VeinCentre - London - Harley Street
Hi Frances,
We are genuinely sorry to hear about your experience, and we take your feedback seriously. It’s disappointing to hear this, and we want to assure you that we are committed to resolving this together. Our team will be in touch with you soon to discuss this further.
Wishing you all the best,
Katie
Professional and caring from start to finish.
Naturally I was anxious about the procedure to treat a varicose vein but I really needn't have worried as right from the start, the call centre staff, receptiinist Clare, doctor Thoraya & nurse Kim all
with their professionalism and caring nature really looked after me and put me at ease.
The treatment was all explained clearly and the patient information pack was very useful to refer to. I would describe the actual procedure as a little uncomfortable but not painful and I'm sure it'll all be worth the effort when I'm walking around in a pair of shorts when we get any good weather!
A real positive experience, thank you.
March 14, 2025
Reply from VeinCentre - London - Harley Street
Hi Kate,
It’s great to hear that you had such a positive experience from start to finish! We completely understand how patients can feel a little nervous, but we’re so happy that our team could put you at ease. It’s wonderful that everything was clearly explained, and we’re sure you’ll be enjoying the results when the good weather arrives! Thank you for sharing your thoughts!
Wishing you the best,
Katie
Veincentre London Are Great
Had a great experience at Veincentre in London. Receptionist Clare, nurse Kim, and Dr. Ammar made the entire procedure smooth and stress-free. Their professionalism and kindness really stood out, and I felt well cared for throughout the process. Highly recommend this wonderful team!
January 17, 2025
Unprompted review
Reply from VeinCentre - London - Harley Street
Hi Richard,
Thank you so much for your lovely review! We’re thrilled to hear about your positive experience at our London clinic. Our team will be delighted to know they made your experience smooth and stress-free. We’re so glad you felt well cared for. We loved welcoming you to Veincentre!
Best wishes,
Katie
Varicose vein treatment
I had varicose vein treatment with Miss Nung and have been really happy with the result. The process was very easy to understand and I felt at ease with the service at the clinic. Thank you Miss Nung and team!
January 6, 2025
Unprompted review
Reply from VeinCentre - London - Harley Street
Hi Anneka,
Thank you for your kind words especially about our team! We're so glad to hear you had a great experience and that you are happy with your results. It’s wonderful to know you felt at ease throughout your journey with us. Thank you for choosing Veincentre!
Best wishes,
Katie
They made me feel very comfortable and I’m very happy with the results of my legsand…
They made me feel very comfortable and was very friendly and professional
December 5, 2024
Unprompted review
Reply from VeinCentre - London - Harley Street
Hello Tracey,
Thank you so much for your kind words! We're thrilled to hear that you felt comfortable and are happy with your results. We loved welcoming you to Veincentre.
Best wishes,
Katie
Varicose veins
It was a great experience from start to finish. I was informed at every point what to expect. The procedure was relatively painless and recover time was exactly as I was told it would be.
My legs already look so much better.
Highly recommend veincentre
December 2, 2024
Unprompted review
Reply from VeinCentre - London - Harley Street
Hi Danny,
Thank you so much for your lovely feedback! We’re thrilled to hear you had such a great experience and that your legs are already looking better! It’s fantastic to know you felt well-informed and that everything went smoothly.
Your recommendation means so much to us! If you know someone who might benefit from our treatments, we would love to let we have a Refer a Friend program, where you and your friend can both get rewarded for choosing us!
Best wishes,
Katie
Clinical staff all professional but beware of after-costs
Staff all professional and helpful. Information clearly explained. Location clean and professional. Transparent pricing. Limited availability in terms of day of week. Cannot transfer from one centre to another.
Edit: 5 months after the follow up treatment and my thigh has a large lumpy bruised area where there was nothing visible before. Veincentre have kindly said I can pay to have it rectified.
November 27, 2024
Unprompted review
Reply from VeinCentre - London - Harley Street
Hi Jennifer,
Thank you for taking the time to leave your feedback! We are so happy to hear that you had such a positive experience with us. We’re always looking for ways to improve, so we’ll take your comments on board as we continue to grow! We loved welcoming you.
Best wishes,
Katie
EVLA procedure for me was very painful
EVLA procedure for me was very painful. I started work three days later and it was nightmare for two weeks.
Naw almost two months after procedure my legs still hurts a lot. I hope one day it's finish and I can leave my normal life. The result is not visible yet so I don't know what to say.
Doctor Thoraya and nurse Kim are professional and kind.
October 4, 2024
Unprompted review
Reply from VeinCentre - London - Harley Street
Hi Vilma,
Thank you for taking the time to share your experience with us. We’re truly sorry to hear that your treatment was more uncomfortable than expected, everyone's experience can vary. While it can take some time for results to become visible and for symptoms to improve fully, we understand how frustrating and challenging this can be. Your comfort and well-being are our main priority. A member of our team will be in touch shortly (or please contact us directly at 01782 753960 and ask for our Senior Patient Advisor). We would like to put this right for you in any way you feel helpful.
We hope to speak to you soon,
Katie
Excellent clinic
An extremely professional, efficient, and friendly clinic. The doctor and her team were exemplary. The receptionist could not have been more helpful and make one feel welcome.
November 13, 2024
Unprompted review
Reply from VeinCentre - London - Harley Street
Hi Kris,
Thank you for your lovely review, especially about our friendly team. We loved seeing you and we’re so glad we could provide the experience you deserve. We are so happy we could welcome you with open arms!
Best wishes,
Katie
EVLA & Foam Sclerotherapy
I have just completed a follow-up sclerotherapy treatment after having EVLA treatment earlier in the year. I am absolutely thrilled with the results and l can't speak highly enough of Miss Nung Rudarakanchana, the consultant vascular surgeon, and her team who were fantastic. The skill, professionalism and care was exceptional and made the whole experience painless and easy.
October 14, 2024
Unprompted review
Reply from VeinCentre - London - Harley Street
Hi Simon,
Thank you for your lovely review. We are thrilled to hear that you are happy with your results and that you had such a positive journey with us. We pride ourselves on our caring and friendly team, so we are so happy to read your comments. We love reading reviews like yours, so thank you.
Best wishes,
Katie
A great experience at London vein centre
Dear Dr Leto Mailli
I wanted to take a moment to express my deepest gratitude for the care and expertise you showed during my laser surgery. Your skill and professionalism made a huge difference in my recovery, and I’m truly grateful for the way you made a potentially stressful situation feel manageable and safe.
Thank you not only for your surgical expertise but also for your kindness, patience, and the confidence you instilled in me throughout the process. I feel much better now, and I owe that to your hard work and dedication.
I will always appreciate what you’ve done for me and will remember your care with sincere thanks.
Warm regards,
Raja Mohammad Jahangir
September 4, 2024
Unprompted review
Reply from VeinCentre - London - Harley Street
Hi Raja,
Thank you for taking the time to write your lovely review! It is heart-warming to hear how our treatment has helped you. Our main priority is you, so we are thrilled you are pleased with your treatment outcome! We are so happy to hear that you've had a positive experience with our London team.
Wishing you all the best,
Katie
Great team
Good afternoon.
My experience in your clinic it was great.
I received an excellent treatment the team was kind and very helpful.
Thank you for your professionalism.
I am happy to pass on to my friends.
Kind regards
Rosa Maria
October 16, 2024
Reply from VeinCentre - London - Harley Street
Hi Rosa Maria,
Thank you for your lovely review, especially about our team! Helping you reach your treatment results is exactly why we’re here, and we couldn't be happier for you.
We would love to let you know about our Refer a Friend programme. At Veincentre we offer rewards for both your friend! https://www.veincentre.com/refer-a-friend/.
Best wishes,
Katie
Reply from VeinCentre - London - Harley Street
Hi Tina,
Thank you for your review. We loved seeing you and making you feel welcomed. We're so pleased you felt at informed during your time with us,
Best wishes,
Georgina
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