VeinCentre - Newcastle upon Tyne Reviews 

92
TrustScore 4.5 out of 5

4.7

Unit B1, Eagle House, Newcastle Business Park, NE4 7YD Newcastle upon Tyne, GB


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Rated 5 out of 5 stars

Excellent treatment by Dr Mark Regi, very happy with results. All staff are lovely and friendly, nice relaxed atmosphere. Wish I had got my veins done years ago, if you’ve being putting of don’t, it’... See more

Company replied

Rated 5 out of 5 stars

Was put at ease from the moment of my first appointment. Treatment was explained and done in no time at all. Couldn’t believe how I got off the bed and could walk straight away. The staff were extr... See more

Company replied

Rated 5 out of 5 stars

I had an amazing experience at Vain Clinic. The care I received was outstanding from start to finish. Dr. Mark Regi was extremely professional, explained everything clearly, and did a fantastic job. I... See more

Company replied

Rated 5 out of 5 stars

Friendly, warm, kind and knowledgeable staff. Dr Regi is very professional and knows exactly what needs doing. I initially had a lot of anxiety about the procedure and both his and the nurses compassi... See more

Company replied


Company details

  1. Medical Center

Written by the company

VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers


Contact info

  • Unit B1, Eagle House, Newcastle Business Park, NE4 7YD, Newcastle upon Tyne, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

92 reviews

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4.7

All reviews

(92)

1,050 reviews in the last 12 months

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Rated 1 out of 5 stars

It's not a miracle cure for all

Firstly I have to say that the staff were very friendly and professional. The above rating is all about the outcome of the treatment.

Those of you with unsightly veins are probably like me and just want to have the confidence to wear dresses and not trousers all the time.

The main veins which I had treatment for did work. However it has left my legs slightly worse as the treatment has now left me with so many thread veins. Every point of injection has been left with a large number of thread veins. Which they treated with sclerotherapy, however this didn't work. This is of course very disappointing as I have spent a lot of money for improvement not to make the situation worse.

Now I find myself in the same position after paying a considerable amount of money.

I feel very depressed and frustrated. I don't have the ability to fund anymore treatment.

They do state that you might get some thread veins that they can treat, but not on this scale and without successful treatment.

May 16, 2025
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Reply from VeinCentre - Newcastle upon Tyne

Hi Karen,

Thank you for sharing your experience with us. We truly appreciate your feedback and are sorry to hear that the outcome of your treatment hasn’t been as expected. While we're glad you had a positive experience with our team, we understand how important it is for you to see the improvement you were hoping for.

We’re dedicated to finding a solution that works for you. A member of our team will reach out soon to review your treatment and discuss how we can support you going forward.

Many thanks,
Dilly

Rated 5 out of 5 stars

Initial consultation with Dr Haslam

Dr Haslam was thorough and informative. The team were most helpful and reassuring so I feel confident to place myself in their hands.

July 29, 2025
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Reply from VeinCentre - Newcastle upon Tyne

Hi Anne,

Thank you for your kind words. We’re glad to hear that Dr Haslam and the team made you feel confident and well cared for. We look forward to supporting you throughout your journey.

Best wishes,
Dilly

Rated 5 out of 5 stars

When I have to go to places like the…e

When I have to go to places like the vein clinc I like to feel comfortable in the room l found that the doctor I was with very professional and very relaxed helping me to feel comfy and relaxed I found it all very interesting and very professional

July 1, 2025
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Reply from VeinCentre - Newcastle upon Tyne

Hi Pamela,

Thank you so much for your lovely feedback! We're really pleased to hear that you felt comfortable and at ease during your visit. Thank you for choosing VeinCentre.

Best wishes,
Katie

Rated 5 out of 5 stars

Friendly

Friendly, professional and knowledgeable service.

May 27, 2025
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Reply from VeinCentre - Newcastle upon Tyne

Hi there,

Thank you for your kind words! We're so pleased to hear you found our service friendly, professional, and knowledgeable - it means a lot to us.

Wishing you the best,
Georgina

Rated 5 out of 5 stars

perfection

very polite and professional , felt at ease and everything was explained about my procedure

May 24, 2025
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Reply from VeinCentre - Newcastle upon Tyne

Hi Janet,

Thank you for your lovely review! We're so glad you felt at ease and that everything was clearly explained, that’s exactly the experience we aim to provide. We couldn't be happier to hear your feedback.

Wishing you the best,
Katie

Rated 5 out of 5 stars

Informative and thorough assessment

Informative and thorough assessment. Clear explanation and happy with treatment advice.

May 17, 2025
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Reply from VeinCentre - Newcastle upon Tyne

Hi there,

Thank you for sharing your experience. We're really pleased to hear that you felt well informed and supported throughout. We loved welcoming you to Veincentre!

Wishing you the best,
Katie

Rated 5 out of 5 stars

Fantastic service with wonderful people!

I’d been contemplating getting my varicose veins treated for many years but had always been too anxious about the treatment involved. From the moment I arrived at the Vein Centre in Newcastle upon Tyne, I felt at ease and knew I was in the hands of trustworthy professionals. Although quite costly, they are transparent about their prices and there were no hidden costs. Mark and Hazel are wonderful and they put my mind to rest straightaway. The procedure itself is a little uncomfortable but they both talked me through each stage while making me laugh and it was over before I knew it. It’s two months since my treatment and I’ve already felt confident enough to wear shorts for the first time in years and it’s been lovely to get compliments on how good my fifty-year old legs are looking! I would definitely recommend this place to others! Thank you so much to all the staff for giving me my confidence back.

March 15, 2025
Unprompted review
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Reply from VeinCentre - Newcastle upon Tyne

Hi Helen,

Thank you so much for taking the time to leave such a detailed and heartfelt review. We’re absolutely delighted to hear how pleased you are with your results and, even more importantly, how much more confident you feel - that truly means the world to us. It’s wonderful to know that our team made you feel comfortable and supported throughout your journey.

Wishing you all the best,
Katie

Rated 5 out of 5 stars

Friendly and efficient

Friendly and efficient

May 2, 2025
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Reply from VeinCentre - Newcastle upon Tyne

Hi Kathleen,

That’s lovely to hear – we're so pleased you felt everything was friendly and efficient. We loved welcoming you to Veincentre.

Wishing you the best,
Katie

Rated 5 out of 5 stars

I have been receiving treatment from…

I have been receiving treatment from Hazel and Mark and it’s been nothing short of fantastic. They put you at ease and make the experience very pleasant. I am very happy with result too

May 9, 2025
Unprompted review
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Reply from VeinCentre - Newcastle upon Tyne

Hi Jenna,

Thank you for sharing your experience. We’re so pleased our Newcastle clinic team helped you feel comfortable throughout your treatment. It’s fantastic to hear you’re happy with the results - we’re glad the outcome has met your expectations and made a positive difference for you.

Wishing you the best,
Georgina

Rated 5 out of 5 stars

My EVLA experience

For a procedure that is by its nature pretty gross and completely unappealing, The Vein Centre in Newcastle made my EVLA as pleasant an experience as it possibly could be. Dr. Mark Regi and his staff were just fantastic, kept the mood light and made sure I was informed about exactly what was happening before, during and after. I just had my follow-up with a little bit of foam sclerotherapy to clean up the last bits and everything has gone so smoothly. I hope to never need another EVLA, but if I do, I know who I’m calling!

May 3, 2025
Unprompted review
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Reply from VeinCentre - Newcastle upon Tyne

Hi Denise,

Thank you so much for your fantastic feedback! We’re so pleased to hear that Dr. Mark Regi and our team in Newcastle made your treatment as smooth and comfortable as possible. We always aim to keep things at ease and ensure you’re well informed throughout every step, so it’s great to know you felt that way. We truly appreciate your trust in us and are thrilled to hear everything has gone smoothly.

Wishing you the best,
Georgina

Rated 5 out of 5 stars

Felt comfortable

Felt comfortable

April 8, 2025
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Reply from VeinCentre - Newcastle upon Tyne

Hi Steven,

Thank you for your feedback. It’s great to hear that you felt comfortable throughout your time with us! Thank you for choosing Veincentre.


Wishing you the best,
Katie

Rated 5 out of 5 stars

An absolutely fantastic experience from…

An absolutely fantastic experience from beginning to end. Such a professional team who looked after me superbly. I feel very lucky to have been treated by Dr Philip Haslam who immediately put me at ease with his detailed explanation of the treatment I received. Everyone was so friendly and I am overjoyed with the results

April 15, 2025
Unprompted review
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Reply from VeinCentre - Newcastle upon Tyne

Hi Pamela,

Thank you for sharing such a lovely review! We're thrilled to hear that your experience was fantastic from start to finish, and that you felt well taken care of by the team. It’s great to know that the explanation and care helped put you at ease, and we're so happy you're overjoyed with the results!

Wishing you the best,
Katie

Rated 5 out of 5 stars

The whole team have been so helpful

The whole team have been so helpful. Dr Regi and Hazel put you at ease straight away, explaining everything and maintaining a really relaxed and friendly environment. The results I have had so far have been great and I highly recommend the clinic at Newcastle.

April 4, 2025
Unprompted review
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Reply from VeinCentre - Newcastle upon Tyne

Hi Amy,

Thank you for your wonderful review! We're so pleased to hear that our Newcastle team made you feel at ease and provided a relaxed environment throughout your treatment. It’s fantastic to know you’re happy with your results so far! We truly appreciate your recommendation and are so glad to have been part of your journey.

Wishing you the best,
Katie

Rated 5 out of 5 stars

Very pleased that I decided to have this treatment

Thoroughly good experience at the Newcastle Clinic. Dr Regi and Hazel put me at ease as soon as I walked through the door. I have had my follow up treatment today, however, I have already had great improvements; my leg veins are no longer painful and they look so much better.

February 14, 2025
Unprompted review
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Reply from VeinCentre - Newcastle upon Tyne

Hi Gail,

We're delighted to hear that you’re already seeing such great improvements! It’s wonderful to know that your pain has eased and your veins are looking better! We truly appreciate your feedback and are so happy to have helped.

Wishing you the best,
Katie

Rated 5 out of 5 stars

Friendly & expert treatment with great result

I was anxious about treatment but the team at Newcastle were great. The Dr and nurse were friendly and explained fully what was going on. Treatment was much easier than I'd imagined and I've had an amazing result. I can't believe the varicose vein I've had for 30 years has gone. I'd definitely recommend veincentre.

April 4, 2025
Unprompted review
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Reply from VeinCentre - Newcastle upon Tyne

Hi Leanne,

Thank you so much for your kind review! We're so happy to hear that our team helped to put you at ease and provided such a positive experience. It's amazing to hear about your fantastic results, especially after having varicose veins for 30 years! We are thrilled that we could help you.

Do you know about our Refer a Friend scheme, where both you and the person you refer will both receive rewards as a thank you! Learn more here: https://www.veincentre.com/refer-a-friend/ .

Wishing you the best,
Katie

Rated 5 out of 5 stars

I visited the Newcastle Clinic in…

I visited the Newcastle Clinic in December for my consultation and was fitted in the following week for treatment for both EVLA treatment and foam treatment with a follow up 6 weeks later with more foam treatment. I saw a significant difference within those 6 weeks and 3 months on you wouldn't know there had been a varicose vein there.

December 17, 2024
Unprompted review
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Reply from VeinCentre - Newcastle upon Tyne

Hi Hayden,

Thank you for sharing your experience with us! We’re thrilled to hear you saw such a significant improvement and that you're happy with the results. It’s great to know the treatments worked so well for you. We appreciate you choosing Veincentre!

Wishing you the best,
Katie

Rated 5 out of 5 stars

Well Deserved !

Having payed up front and had my operation postponed 3 times in a year by a local private hospital, a friend suggested I tried somewhere else.
The outcome being the Vein Centre, Newcastle.
I rang them on a Tuesday, they did a consultation with me that Friday and my operation the following Friday.
Now, if that isn't good service, I don't know what is !
From Tracy in reception to Dr Regi and nurse Hazel, you truly did a wonderful job. I even received a follow-up telephone call, checking on me 2 weeks later.
The procedure was straightforward, back to driving in a couple of days.
Follow the sensible guidelines.

January 31, 2025
Unprompted review
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Reply from VeinCentre - Newcastle upon Tyne

Hi Angela,

It’s great to hear you had such a smooth and straightforward experience. Being able to book in and get treated without delays can make all the difference, and we’re so pleased you felt well looked after from start to finish. We loved welcoming you to Veincentre!

Wishing you the best,
Katie

Rated 5 out of 5 stars

First experience with the Vein Centre

The team were friendly and professional and the information given was explained clearly and comprehensively. As it was my first visit for a consultation and scan I was made to feel comfortable and confident in the process.

March 7, 2025
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Reply from VeinCentre - Newcastle upon Tyne

Hi Ian,

That’s great to hear! We’re so pleased you felt comfortable and well-informed during your consultation. Our team will be so happy they could put you at ease.

Wishing you all the best,
Katie

Rated 5 out of 5 stars

Nice environment and consultation…

Nice environment and consultation rooms, great location and an added bonus is that it is available on a weekend, professional and informative consultation.

March 8, 2025
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Reply from VeinCentre - Newcastle upon Tyne

Hi George,

Thank you for your review! We’re so glad to hear you had a positive experience and that you found the consultation professional and informative. We loved welcoming you and are so pleased to have been able to support you throughout your visit.

Best wishes,
Katie

Rated 5 out of 5 stars

Definitely recommend! :)

Couldn’t recommend them enough! From my first phonecall, to my first appointment and treatment day and lastly my follow up they have all been amazing! Very professional but at the same time they made it a nice relaxing experience. I was made to feel at ease/ comfortable at every appointment I attended. The staff were lovely, made an effort to ensure I was ok throughout and couldn’t have done anymore for me :) my consultant was very knowledgeable, friendly, exceptionally understanding and answered any questions I had. It easy to get an appointment and didn’t have to wait for long at all. I would say the price is good for the treatments I had done. The aftercare was really good and the information pack they provide is really useful :)

December 10, 2024
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Reply from VeinCentre - Newcastle upon Tyne

Hi Lauren,

We’re so happy to hear about your wonderful experience! It’s great to know that you felt comfortable and well supported throughout each step of your treatment. Thank you for trusting us with your care.

We would love for you to use our Refer a Friend programme, where both you and the person you refer will both receive rewards as a thank you! You can learn more here: https://www.veincentre.com/refer-a-friend/ .

Best wishes,
Katie

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