VeinCentre - Newcastle upon Tyne Reviews 

92
TrustScore 4.5 out of 5

4.7

Unit B1, Eagle House, Newcastle Business Park, NE4 7YD Newcastle upon Tyne, GB


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Rated 5 out of 5 stars

Excellent treatment by Dr Mark Regi, very happy with results. All staff are lovely and friendly, nice relaxed atmosphere. Wish I had got my veins done years ago, if you’ve being putting of don’t, it’... See more

Company replied

Rated 5 out of 5 stars

Was put at ease from the moment of my first appointment. Treatment was explained and done in no time at all. Couldn’t believe how I got off the bed and could walk straight away. The staff were extr... See more

Company replied

Rated 5 out of 5 stars

I had an amazing experience at Vain Clinic. The care I received was outstanding from start to finish. Dr. Mark Regi was extremely professional, explained everything clearly, and did a fantastic job. I... See more

Company replied

Rated 5 out of 5 stars

Friendly, warm, kind and knowledgeable staff. Dr Regi is very professional and knows exactly what needs doing. I initially had a lot of anxiety about the procedure and both his and the nurses compassi... See more

Company replied


Company details

  1. Medical Center

Written by the company

VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers


Contact info

  • Unit B1, Eagle House, Newcastle Business Park, NE4 7YD, Newcastle upon Tyne, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

92 reviews

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4.7

All reviews

(92)

1,050 reviews in the last 12 months

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Rated 5 out of 5 stars

Made me feel at ease

The clinic is easy to find and has plenty of parking. I was welcomed straight away, checked in and asked if I wanted a drink. There are tea and coffee facilities in reception. I was nervous about getting my legs out - I have lipoedema and have always been self conscious of them - but felt at ease with Dr Regi and Hazel. Everything was explained clearly and the room was spotless. I have booked in for a procedure and I'm not worried at all.

January 24, 2026
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Reply from VeinCentre - Newcastle upon Tyne

Hi Katie,

Thank you so much for sharing this. We’re really glad you felt so welcome from the moment you arrived and that Dr Regi and Hazel helped put you at ease, especially knowing how nervous you were feeling. It’s lovely to hear you now feel comfortable and confident about your upcoming procedure.

Best wishes,
Dilly

Rated 5 out of 5 stars

Caring, competent staff and successful outcomes

The staff were so pleasant and reassuring when I explained my reason for attending the clinic.
Procedures completed in a competent and caring way.
I cannot thank Dr Mark Regi, Hazel or Tracy enough for the way they looked after me throughout my 3 visits to the clinic

January 23, 2026
Unprompted review
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Reply from VeinCentre - Newcastle upon Tyne

Hi there,

Thank you for taking the time to share your experience. We’re so glad you felt reassured and well cared for across your visits, and we’ll be sure to pass on your kind words to Dr Mark Regi, Hazel and Tracy. It means a lot to know you felt supported throughout.

Best wishes,
Dilly

Rated 5 out of 5 stars

Very happy customer 😊

I had an excellent experience at VeinCentre from my initial consultation through to the follow up appointment. Dr Mark and Hazel always put me at ease and explained the procedures thoroughly and I am delighted with the results.

January 16, 2026
Unprompted review
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Reply from VeinCentre - Newcastle upon Tyne

Hi Angela,

Thank you for your kind feedback. We’re delighted Dr Mark and Hazel made you feel at ease throughout and that you’re so happy with your results.

Best wishes,
Dilly

Rated 5 out of 5 stars

Excellent recommendations

Very friendly, efficient and provided excellent recommendations with no pressure to commit to treatment.

January 6, 2026
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Reply from VeinCentre - Newcastle upon Tyne

Hi Janet - Thank you for your review and feedback on our service and we are delighted that you felt able to make the decision about treatment in your own time. Thank you again, Jackie.

Rated 5 out of 5 stars

A first class service from the first…

A first class service from the first moment I walked through the door.The staff at Newcastle were very welcoming and put me at ease within minutes of arriving.I never had to wait more than 5 minutes to be seen and the forthcoming procedure with Mr Haslam and his assistant was well explained and went very well.I did not experience any pain of sorts apart from one moment of something I would describe as uncomfortable.I was told to expect a lot of bruising but I had no pain whatsoever in the coming days/hours and took no painkillers at all . I also only had one small area of bruising about the size of a 50p coin and that was it .Im currently 3 months post procedure and I can see the improvement in my lower legs already although I’ve been told it could be 3-4 months before I see real improvement.

October 7, 2025
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Reply from VeinCentre - Newcastle upon Tyne

Dear Kevin - Thank you so much for taking the time to leave such a thoughtful review. We’re delighted to hear that you had a pleasant experience and a smooth recovery. While treatment is minimally invasive and carried out under local anaesthetic, it’s very common for people to worry beforehand – so it’s great to hear it was better than expected. We will be sure to pass your kind comments on to our Newcastle clinic team.
Many thanks once again and best wishes, Jackie.

Rated 5 out of 5 stars

Best thing I ever done

As soon as I walked into the vein centre I was made to feel really welcome and was soon put at ease. The treatment itself was ok, a little uncomfortable but not painful. My legs now look so much better and they are pain free, looking forward to the summer to wear shorts to show them off.

August 23, 2025
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Reply from VeinCentre - Newcastle upon Tyne

Hi Joanne,

Thank you for sharing your experience. We’re delighted to hear you felt welcomed and at ease from the moment you arrived, and that your treatment has left your legs pain free and looking so much better. Enjoy showing them off this summer!

Best wishes,
Dilly

Rated 5 out of 5 stars

Fantastic results…

Fantastic results from my treatment with veincentre Newcastle and looking forward to a more confident summer. Mark and Hazel were friendly, funny and professional. Mark explained the process and how things were going as we went along, which helps to put you at ease. I needed several treatments, so for anyone considering treatment it is helpful to be realistic in your timeframe and see it as a process rather than immediate results, but it is absolutely worth it in the long run. Communications and aftercare information from veincentre was also helpful.

January 9, 2026
Unprompted review
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Reply from VeinCentre - Newcastle upon Tyne

Dear Louise - Thank you for your comments and we are so glad to hear that your Newcastle-upon-Tyne treatments went well and that our team made your journey enjoyable. That is a great tip around treatment timeframe - in fact many of our patients choose the winter season so that their legs look and feel their best when the warmer weather arrives. Thank you once again and Happy New Year! Jackie

Rated 5 out of 5 stars

The staff were extremely helpful and…

The staff were extremely helpful and explained all the details of the process and I was extremely satisfied with the outcome

July 29, 2025
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Reply from VeinCentre - Newcastle upon Tyne

Hi there,

Thanks for your review! We are happy to hear that you're pleased with the treatment outcome, and that our team were helpful throughout!

Have a lovely Christmas! 🎄
Thanks, Hannah

Rated 5 out of 5 stars

I visited the Newcastle clinic for…

I visited the Newcastle clinic for treatment on my varicose veins and a very good experience.A big thank you to Dr Mark,Hazel and Tracy they all made me feel completely relaxed and comfortable throughout the whole process. I am delighted with the results so far having just had a little more treatment. I would highly recommend the vein centre .

October 3, 2025
Unprompted review
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Reply from VeinCentre - Newcastle upon Tyne

Hi Linda,

Thank you for your warm review. It’s lovely to hear that you felt relaxed and supported throughout your treatment, and that you're already pleased with your results. We really appreciate your recommendation.

Best wishes,
Dilly

Rated 5 out of 5 stars

Had EVLA on both legs after years of…

Had EVLA on both legs after years of suffering from ugly varicose veins around my knees with a follow up of foam scelotherapy over the moon with results both treatments were painful but bearable and worth it wish I had done this years ago not cheap but well worth it I now have confidence wearing a pair of shorts soo thank you too you both I visited Newcastle clinic can’t recommend enough

September 13, 2025
Unprompted review
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Reply from VeinCentre - Newcastle upon Tyne

Hi Sharon,

What a lovely message, thank you. We’re delighted you’re so pleased with your results and feeling confident again, especially with shorts season ahead. The Newcastle team will be thrilled to read your kind words.

Best wishes,
Dilly

Rated 5 out of 5 stars

Absolutely over the moon with results

Absolutely over the moon with results .
Mark and hazel at Newcastle clinic where just the best , what an amazing experience. Couldn’t thank the clinic enough for giving me back confidence. Holiday around the corner and couldn’t face my legs on show any longer , unsightly veins .
Thank you team .
Thank you Mark And Hazel had a great visit today with you both .

November 14, 2025
Unprompted review
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Reply from VeinCentre - Newcastle upon Tyne

Hi Ruth,

Thank you so much for your lovely words. We’re over the moon to hear how happy you are with your results. Mark and Hazel will be thrilled to know they helped bring your confidence back just in time for your holiday. We’re so glad you had such a great experience with the team and even happier that you Walked Out Happy.

Best wishes,
Dilly

Rated 5 out of 5 stars

Everything explained fully

Very friendly and helpful, made to feel comfortable and relaxed, all questions explained fully.

October 17, 2025
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Reply from VeinCentre - Newcastle upon Tyne

Hi there, thank you for your kind review. We’re delighted to hear that you felt comfortable and relaxed and that all your questions were clearly answered. It’s lovely to know you were so well looked after.

Best wishes,
Dilly

Rated 5 out of 5 stars

I was put at ease straight away and the…

I was put at ease straight away and the procedure was clearly explained to me. Easy place to find and very comfortable surroundings

October 17, 2025
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Reply from VeinCentre - Newcastle upon Tyne

Hi there, thank you for your kind words. We’re so pleased to hear that you were made to feel at ease right from the start and that everything was explained clearly. It’s great that you found the clinic easy to find and comfortable to visit.

Best wishes,
Dilly

Rated 5 out of 5 stars

Made to feel relaxed

Made to feel relaxed, and provided with good information regarding before, during and after the procedure. I was also given clear information with regards to pricing.

October 18, 2025
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Reply from VeinCentre - Newcastle upon Tyne

Hi Kevin, thank you for your review. We’re so pleased that you felt relaxed and well informed before, during, and after your procedure. It’s great to know our team helped you feel confident about the treatment and pricing from the start.

Best wishes,
Dilly

Rated 5 out of 5 stars

Really professional service really…

Really professional service really happy with the outcome

August 30, 2025
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Reply from VeinCentre - Newcastle upon Tyne

Hi Steven, thank you for your review. We’re so glad to hear that you found the service professional and that you’re really happy with the outcome of your treatment. Your feedback means a lot to us.

Warm regards,
Dilly

Rated 5 out of 5 stars

Really impressed with my care and treatment

Really impressed with my care and treatment at the Vein centre. During the treatment I felt really reassured, relaxed and made to feel as comfortable as possible.
I’m over the moon with the results and will definitely recommend the Vein Centre.

August 15, 2025
Unprompted review
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Reply from VeinCentre - Newcastle upon Tyne

Hi Victoria,

Thank you very much for taking the time to share your experience! We're thrilled to hear you were made to feel comfortable and reassured during treatment and that you're over the moon with the results.

Thank you,
Hannah

Rated 5 out of 5 stars

Felt comfortable on walking in

Felt comfortable on walking in

September 12, 2025
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Reply from VeinCentre - Newcastle upon Tyne

Hi Richard, thank you. We’re delighted you felt comfortable right from the moment you arrived, it’s exactly how we want all patients to feel.

Kind regards,
Dilly

Rated 5 out of 5 stars

No Hard Sell

Extremely informative, lovely staff who put you at ease.
Hopefully 🤞 my procedure will be successful

September 12, 2025
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Reply from VeinCentre - Newcastle upon Tyne

Hi Chris, thank you. We’re delighted you felt at ease with our team and we are looking forward to seeing you for your treatment.

Best wishes,
Dilly

Rated 5 out of 5 stars

All aspects of arrangements and…

All aspects of arrangements and consultancy were good.

August 30, 2025
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Reply from VeinCentre - Newcastle upon Tyne

Hi there,

Thank you for your kind words! We’re pleased to hear that all aspects of your arrangements and consultation went well.

Best wishes,
Dilly

Rated 5 out of 5 stars

Highly recommended

At first I was sceptical but after been in the vein centre for 5 minutes I was reassured and comfortable with the procedure. The results are amazing, the staff are very professional and the whole process was a pleasant experience.

August 30, 2025
Unprompted review
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Reply from VeinCentre - Newcastle upon Tyne

Hi Josef,

Thank you so much for your positive feedback! We're so happy to hear that you felt reassured and comfortable from the moment you arrived. It's great to know the results have been amazing, and that the whole process was a pleasant experience for you.

Best wishes,
Dilly

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