VeinCentre - Newcastle upon Tyne Reviews 81

TrustScore 4.5 out of 5

4.7

Unit B1, Eagle House, Newcastle Business Park, NE4 7YD Newcastle upon Tyne, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I had non varicose reticulated dark blue veins that stopped me wearing shorts and going on holidays for years. The difference was amazing and I wish I hadn’t put off seeking treatment for so long. Dr... See more

Company replied

Rated 5 out of 5 stars

Mark and his team at Newcastle have been fantastic. From my initial appointment to my treatment to my follow up they have treat me with the upmost professionalism. The foam sceloropy treatment has gon... See more

Company replied

Rated 5 out of 5 stars

I attended the Newcastle centre for an initial consultation. I was able to park outside without any issues, was greeted by a friendly receptionist, who checked me in. My appointment was on time and... See more

Company replied

Rated 5 out of 5 stars

I recently completed treatment at the Newcastle vein centre. Dr Mark Regi and Hazel were professional, friendly and put me at ease straight away from initial consultation, through to treatment stage a... See more

Company replied


Company details

  1. Medical Center

Written by the company

VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers


Contact info

  • Unit B1, Eagle House, Newcastle Business Park, NE4 7YD, Newcastle upon Tyne, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

81 reviews

5-star
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1-star

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Rated 5 out of 5 stars

My experience at the Newcastle Centre.

I found my experience at the Newcastle Vein Centre to be enjoyable and very informative. The treatment was very successful, on each appointment the Consultant explained in detail what was happening and his assessment, with regards to my treatment plan.

A very professional and excellent team that I would recommend to anyone.

June 23, 2026
Unprompted review
VeinCentre - Newcastle upon Tyne logo

Reply from VeinCentre - Newcastle upon Tyne

Hi Maurice,

Thank you for your kind review. We’re delighted to hear you found your experience both informative and successful and that your Consultant kept you fully informed throughout your treatment journey.

Your recommendation means a great deal to the team.

Best wishes,
Dilly

Rated 5 out of 5 stars

Really competent assessment

Really competent assessment
Felt very much in safe hands!

June 12, 2026
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Reply from VeinCentre - Newcastle upon Tyne

Hi Rod,

Thank you for your review. We’re delighted to hear you felt in safe hands and found your assessment thorough and reassuring.

Best wishes,
Dilly

Rated 5 out of 5 stars

Located easily good parking helpful and…

Located easily good parking helpful and friendly staff everything precisely explained

June 9, 2026
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Reply from VeinCentre - Newcastle upon Tyne

Hi Anthony,

Thank you for your feedback. We’re pleased to hear you found the clinic easy to access and that everything was explained clearly by our friendly and helpful team.

Best wishes,
Dilly

Rated 5 out of 5 stars

Excellent Consutation.

All the staff were welcoming. Listened to me and very professional.. Explained carefully the result of the scan on both legs.

June 9, 2026
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Reply from VeinCentre - Newcastle upon Tyne

Hi Margaret,

Thank you for your lovely feedback. We’re delighted to hear the team made you feel welcome and that the results of your scan were explained clearly and professionally.

Best wishes,
Dilly

Rated 5 out of 5 stars

Mark and his team at Newcastle

Mark and his team at Newcastle have been fantastic. From my initial appointment to my treatment to my follow up they have treat me with the upmost professionalism. The foam sceloropy treatment has gone without issue and I felt like I was in and out in minutes. I would highly recommend them.

May 22, 2026
Unprompted review
VeinCentre - Newcastle upon Tyne logo

Reply from VeinCentre - Newcastle upon Tyne

Hi Hannah,

Thank you for your kind review. We’re delighted to hear Dr Mark Regi and the team provided such professional care throughout your treatment journey and that everything went smoothly.

We really appreciate your recommendation.

Best wishes,
Dilly

Rated 5 out of 5 stars

Excellent service

Excellent service. Very friendly staff and the procedure on my leg was highly effective.
Thoroughly recommend this treatment.

May 19, 2026
Unprompted review
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Reply from VeinCentre - Newcastle upon Tyne

Hi Margaret,

Thank you for your lovely review. We’re delighted to hear you’re so pleased with the results of your treatment and that the team made you feel welcome and well cared for.

Your recommendation means a lot to us.

Best wishes,
Dilly

Rated 5 out of 5 stars

I was reassured and made welcome…

I was reassured and made welcome although the result wasn't quite what i expected but the consultant was very honest and frank with me

May 20, 2026
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Reply from VeinCentre - Newcastle upon Tyne

Hi Thomas,

Thank you for taking the time to share your feedback. We’re really pleased to hear that you felt reassured and welcomed, and that the Consultant provided an honest and clear explanation throughout your appointment.

We’re sorry to hear that the result wasn’t quite what you had expected. Following treatment, results can vary between individuals and sometimes additional sessions may be needed to achieve the desired outcome.

We’d really like the opportunity to review your treatment journey and ensure we resolve this for you. A member of our team will be in touch to provide further support and discuss the next steps with you.

Kind regards,
Dilly

Rated 5 out of 5 stars

They were great!!!

They were great!!!
Made me feel very comfortable and gave me the reassurance I needed. Still a bit nervous about getting it done but knowing I’m in great hands has made feel more comfortable.
He explained everything in detail and told me I would do great and not to worry.
I couldn’t ask for two better people that we’re in the room with me.

May 11, 2026
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Reply from VeinCentre - Newcastle upon Tyne

Hi Donna,

Thank you for such a lovely review. We’re so pleased the team were able to reassure you and help you feel more comfortable, even while feeling nervous. It’s great to know you felt supported and well informed throughout.

Best wishes,
Dilly

Rated 5 out of 5 stars

So far so good

So far so good, iv not had procedure but booked in! Consultation was honest and professional, totally put my mind at ease and can’t wait for the procedure

April 24, 2026
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Reply from VeinCentre - Newcastle upon Tyne

Hi Kelly,

Thank you for your review. We’re so pleased to hear your consultation helped put your mind at ease and that you feel confident moving forward with your treatment.

Best wishes,
Dilly

Rated 5 out of 5 stars

Very friendly and professional

Very friendly and professional

April 24, 2026
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Reply from VeinCentre - Newcastle upon Tyne

Hi Janice,

Thank you for your kind words. We’re glad to hear you found the team friendly and professional.

Best wishes,
Dilly

Rated 5 out of 5 stars

Consultation

I attended the Newcastle centre for an initial consultation. I was able to park outside without any issues, was greeted by a friendly receptionist, who checked me in. My appointment was on time and everything that they were doing was explained to me. Also I was informed about what the procedure would be if I went ahead and what this would entail. Altogether a pleasant experience. I've now booked in to have the procedure completed.

April 24, 2026
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Reply from VeinCentre - Newcastle upon Tyne

Hi Janet,

Thank you for sharing your experience. We’re pleased to hear your consultation was smooth and informative, and that you felt confident to go ahead with booking your procedure.

Best wishes,
Dilly

Rated 5 out of 5 stars

Excellent service

Excellent service. Will follow up with my GP

April 20, 2026
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Reply from VeinCentre - Newcastle upon Tyne

Hi there,

Thank you for your feedback. We’re pleased to hear you had an excellent experience and wish you all the best with your next steps.

Best wishes,
Dilly

Rated 1 out of 5 stars

Would not recommend

Would not recommend, misleading information about follow up treatment included in initial cost when it isn't, even if veins missed or treatment doesn't work! Go to the Nuffield instead if in Newcastle upon Tyne !
Just to follow up on my review,although the veincentre responded to my review to say they would like to discuss they have not bothered to do so. I guess they just wanted to look like they cared on Trustpilot! I stand by my opinion of them, the veins I needed treated were very superficial and unfortunately I still have them. I will be going to the Nuffield in Newcastle for any further treatment.

April 21, 2026
Unprompted review
VeinCentre - Newcastle upon Tyne logo

Reply from VeinCentre - Newcastle upon Tyne

Hi Heather,

Thank you for your feedback. We’re sorry to hear that you feel disappointed and that the information regarding follow-up treatment did not meet your expectations.

Following consultation, all treatment plans and confirmations are provided so patients have a clear understanding before proceeding and we’re sorry if this was not clear in your experience. We will review your comments to understand what may have happened in this instance.

We’d really like the opportunity to discuss this with you further. A member of our team will be in touch.

Kind regards,
Dilly

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service
Friendly and knowledgeable staff
They all made the experience stress free and the results are great.
Would definately recommend

April 17, 2026
Unprompted review
VeinCentre - Newcastle upon Tyne logo

Reply from VeinCentre - Newcastle upon Tyne

Hi there,

Thank you for your lovely feedback. We’re delighted to hear the team made your experience stress-free and that you’re happy with your results. Your recommendation means a lot.

Best wishes,
Dilly

Rated 5 out of 5 stars

my wife had really pronounced vein…

my wife had really pronounced vein around the knees . after a treatment here involving injections into the veins her legs are back to their best and clear of those awful blue spider veins .
nice job and not expensive either !!

September 12, 2025
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Reply from VeinCentre - Newcastle upon Tyne

Hi Peter,

Thank you for your lovely feedback. We’re so pleased to hear your wife is happy with her results and that the treatment made such a positive difference. It’s great to know the whole experience felt worthwhile.

Best wishes,
Dilly

Rated 3 out of 5 stars

Follow Up Visit

Dr was more professional and treated me with respect unlike my previous visit for laser treatment.
I was able to get into the clinic straightaway unlike last time when the receptionist left me outside for nearly 10 minutes: I needed the bathroom after a 90 minute journey. When the foam is being massaged into your leg I found it quite painful. Non plussed to find it will be 2/3 months to know if it has worked.

March 31, 2026
Unprompted review
VeinCentre - Newcastle upon Tyne logo

Reply from VeinCentre - Newcastle upon Tyne

Hi Brenda,

Thank you for taking the time to share your feedback although we are sorry read your comments. In response to spider vein treatment - recovery can sometimes vary between individuals, and take a little longer. We'd love the opportunity to review your progress and confirm next steps so you feel reassured. A member of our team will be in touch with you.

Kind regards,
Dilly

Rated 5 out of 5 stars

Amazing results 5 star

Just had my last visit at the vein centre this morning with no more treatment needed, I suffered for years with varicous veins in both legs, the results are amazing, I can now go on holiday and wear shorts and dresses, a big thank you to Dr Mark and Hazel for changing my life should have done it sooner Thank you

March 27, 2026
Unprompted review
VeinCentre - Newcastle upon Tyne logo

Reply from VeinCentre - Newcastle upon Tyne

Dear Carol - Thank you so much for your wonderful feedback. We’re thrilled to hear that your treatment with Hazel and Dr Mark Regi has made such a positive difference to your life - we'll be sure to pass on your kind words. Enjoying holidays with confidence in shorts and dresses is what it's all about so we are really delighted to read about your treatment outcome. Many thanks once again for taking the time to leave us a review. All the very best, Jackie

Rated 5 out of 5 stars

I recently completed treatment at the…

I recently completed treatment at the Newcastle vein centre. Dr Mark Regi and Hazel were professional, friendly and put me at ease straight away from initial consultation, through to treatment stage and then again at the follow up appointment. I’m very happy with the results and would highly recommend to anyone thinking of varicose vein treatment.

March 14, 2026
Unprompted review
VeinCentre - Newcastle upon Tyne logo

Reply from VeinCentre - Newcastle upon Tyne

Hi Katharine,

Thank you for sharing your experience. We’re so pleased to hear that Dr Mark Regi and Hazel made you feel at ease throughout your journey and that you’re happy with your results. Your recommendation means a lot.

Best wishes,
Dilly

Rated 5 out of 5 stars

All the staff friendly and put me at…

All the staff friendly and put me at ease. My consultant was excellent and talked me through each test he carried out. Advised for the future and explained why I had to wait for treatment.

March 10, 2026
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Reply from VeinCentre - Newcastle upon Tyne

Hi Fiona,

Thank you for your kind feedback. We’re so pleased to hear the team made you feel at ease and that your consultant took the time to explain everything clearly and guide you on next steps.

Best wishes,
Dilly

Rated 5 out of 5 stars

After being treated at the Newcastle…

After being treated at the Newcastle centre I would like to highly recommend and thank Dr Mark Regi and Nurse Hazel.
The treatment I received has certainly made a difference.
Many Thanks again
Michael

March 14, 2026
Unprompted review
VeinCentre - Newcastle upon Tyne logo

Reply from VeinCentre - Newcastle upon Tyne

Hi Michael,

Thank you for your kind words. We’re delighted to hear the treatment has made a difference and that Dr Mark Regi and Nurse Hazel took great care of you. Your recommendation means a lot.

Best wishes,
Dilly

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