VendulaLondon Reviews 137

TrustScore 3.5 out of 5

3.5

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the products, particularly the bags, for their unique designs, high quality, and artistic craftsmanship. Many find the items to be conversation starters, often receiving compliments. The delivery service is consistently described as quick and efficient, with items arriving well-packaged. However, some people were dissatisfied with the customer service, reporting issues with responsiveness and problem resolution. There are also mixed opinions regarding the practicality and functionality of some products, especially certain purses, with some finding them stiff or difficult to use for their intended purpose.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many customers love the unique, fun, and... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the excellent quality, unique designs,... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers expressed extreme dissatisfaction,... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the quick delivery... See more

Order

Users describe ambiguous interactions with order. While many customers found the ordering process easy and... See more

Based on these reviews

Rated 3 out of 5 stars

A beautiful bag that arrived well packaged and with a dust bag however, I found the placement of some of the writing on the bag a little disappointing. The bag is from the Purlesque range and has... See more

Rated 3 out of 5 stars

My latest item purchased is nice, but not great. It looks adorable and exactly as described but is not at all practical to use as a purse. It’s definitely a case of form over function. The coin pou... See more

Rated 5 out of 5 stars

Massive fan of Vendula. My beautiful bags always get compliments wherever I go. Recently purchased again and despite having a warning it may be a few days to dispatch etc my bag arrived really quickly... See more

Rated 5 out of 5 stars

I own over 20 Vendula bags, and since I bought my first, I simply haven’t been able to stop. Each one is a masterpiece — beautifully crafted with unique details that make them truly stand out.... See more


Company details

  1. Handbags Shop
  2. Bag Shop
  3. Bags and Luggage Store
  4. Fashion Accessories Store

Information provided by various external sources

This is Vendula London official website. Large choice of unique & funky handbags, purses and accessories. Shop now!


Contact info

3.5

Average

TrustScore 3.5 out of 5

137 reviews

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Rated 5 out of 5 stars

Loving my cats & corgis purse

Loving my cats & corgis purse. It's so cute and all the details are really super. It's as per the photos and descriptions, yet they don't do it justice. The quality is as expected based on previous Vendula purchases. It was exactly what I wanted and really enjoying using it. As itwas purchased in the sale its a real bargain 😃💕

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect!

Bought a few things in the sale.Everything I wanted was sent in a good strong box ( I reuse them for storeing my bags) Well packed in their dust bags and the plastic bag to keep them neat and secure. No damage. Like the added tissue paper which makes the order feel more special. Also like the little bag the keyrings come in. Thanks!

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Vendula bags are lovely and beautiful…

Vendula bags are lovely and beautiful designed and the Web site is so easy to use. Quick delivery and always wrapped so well. I get excited as I know when I get that pink box that there is something great inside. The bags are beautiful and I always get a positive comment on my bag every time I go out. I always get asked where did I get my bag from. I love the satchel bags. They are my favourite. I have a number of bags now and always display them when not using them.

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

Each one is a masterpiece — beautifully crafted with unique details

I own over 20 Vendula bags, and since I bought my first, I simply haven’t been able to stop. Each one is a masterpiece — beautifully crafted with unique details that make them truly stand out.

It’s not uncommon for complete strangers to ask me, “Where did you get your bag?” And every time, I respond with the same joy and admiration, always happy to share the story behind the brand. These bags seem to resonate with everyone — they’re irresistible!

Vendula’s customer service is outstanding, and I’m truly grateful to the entire team, especially the designers, for creating such inspiring works of art. Their creations don’t just accessorise — they uplift.

Vendula has a remarkable way of making every woman feel special, confident, and beautifully herself.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy ,stylish fan.

I love the unique ranges which are made to a very,very high quality. Being able to like a certain range then choose the style of bag and purse to match is fantastic. There are a,ways comments from the public admiring the bags.

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Andrew T

My wife loves the unique bags. Having got one for our anniversary as a gift from myself.
She intends to visit the shop when we go to London next year on our holiday

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful bag, I love it

Great customer service, fast dispatch and delivery.
Its a gorgeous bag, one of my favourites, so pretty and very practical.
I would recommend the bag and the company and will and have definitely purchased more, thank you Vendula.

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

It makes people smile…

I know people will think I’m a complete nutcase carrying a black cat bag at 67 but I love it. It is beautifully made and really unusual. Highly recommended by this old eccentric.

July 4, 2025
Unprompted review
Rated 4 out of 5 stars

Updated review

Success of support staff

Ordered a week ago. Payment taken and no further correspondence let alone a product to review. HOWEVER having made an enquiry with the support staff an update on tracking telling me my product was in transit led to a successful outcome within 24 hours. The lilibut loves bag and phone case are beautiful quality and pretty. Thank you for your help

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Beautifully unique

I now have 2 vendula grab bags and I absolutely love them. I get stopped in the street and people comment on my bags which ever one I have. I love the way they are so unique and different and I will be buying more

July 16, 2025
Unprompted review
Rated 4 out of 5 stars

ther bags are great and make good…

ther bags are great and make good presents for my wife at christmas and birthdays. i had one annoying experience when i bought the last bag at full price , a few days later it was half price , if only I had waited but i will wait until sales next time.

July 16, 2025
Unprompted review
Rated 3 out of 5 stars

Form over function

My latest item purchased is nice, but not great. It looks adorable and exactly as described but is not at all practical to use as a purse. It’s definitely a case of form over function. The coin pouch part of the purse is so shallow and stiff that it’s impossible to take out coins without having to turn the purse upside down and dump them all into my hand, which would likely cause some coins to fall onto the floor and be lost. It’s not deep enough to put a finger inside. It’s nearly not possible to even put coins in, more like a slot on a piggy-bank than a usable coin pouch on a normal purse. I tried using it for notes and cards and carrying a separate coin purse, but quickly realised that’s not practical or comfortable. The purse has now been relegated to being a very cute decorative item to just look at but not to use. I’m disappointed about that. As it was on sale and highly reduced, I was happy to keep it as a decoration to look at. If I had paid full price, I would definitely have returned it for a refund. I wish Vendula would spend as much time making sure that their purses are fit for purpose as they spend on designing and making adorable and very cute images. My other Vendula coin purse is also now a decoration because it is too stiff without flexibility or depth to easily remove coins. However, I love my Vendula shoulder bag. In the past I returned a medium sized purse because once I put my cards inside, it would not close completely. Vendula purses are definitely a weak part of the product line for usefulness,

June 27, 2025
Unprompted review

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