The goods I ordered came up way too big so I requested an exchange via Messenger and sent it back. VT responded quickly and a replacement pair was received in a reasonable time. (These are still con... See more
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See what reviewers are saying
I've made quite a lot of purchases from Vera Tucci over the last few. I've got a few leather bags which are REAL leather and not expensive. I've lost count of the amount of gloves I've bought as they... See more
Beautiful clothes at great prices, staff are wonderful, friendly and courteous, clothes are carefully packed and sent in good time. Excellent comms keep you informed about the progress of your order.... See more
I now have 5 linen dresses from Vera Tucci, they are flattering and comfortable, an easy no hassle throw on, they get compliments each time I wear them. The fabric is lovely and becomes soft and floa... See more
Company details
Written by the company
Uk based women's fashion and accessories online retail brand.
Contact info
unit 2 stroud farm, Ba2 7TQ, Bath, United Kingdom
- veratuccioriginals@gmail.com
- veratuccioriginals.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Received gloves with a hole in and…
Received gloves with a hole in and despite contacting them several times I have not received a response.
Absolutely love these gloves have…
Absolutely love these gloves have bought for myself and friends/family x
Great quality gloves
Great quality gloves purchased at a brilliant sale price! Bought 3 pairs to give as Christmas presents 2024. Such a lovely glove I'm keeping a pair for me! . Thoroughly recommend Vera Tucci gloves , I have several pairs now. Gave a pair previously to a friend who has trouble getting gloves to fit but Vera Tucci faux suede fit perfectly. Great delivery too.
Great and stylish design
Great and stylish design, fair price, good description, well wrapped, met delivery target and delighted with both my hats. Was going to give one away but too nice so keeping both!!!!
Good Service
After a previous non delivery --my parcel lost in the mail--I was a bit apprehensive to re order. However ,my parcel arrived promptly and well packaged. The contents were well received and at an excellent price. So was glad I ordered again.
Great Bargain
Ordered the 10 scarves for £10, didn’t know what to expect really, but they were all lovely. I kept a couple and gave the rest to family and friends as gifts.
All of the scarves were good quality with lots of different designs in them.
Excellent service
Excellent service. Ease of ordering, prompt delivery and excellent quality and price
This was bought as a present
Contacted customer service over a week…
Contacted customer service over a week ago and heard nothing. 3 items in my order or wrong
Out of stock item, very frustrating! I ordered gloves ( like ones I had…
I ordered gloves ( like ones I had bought previously) & a scarf - both items for Christmas presents.
I was very disappointed to have an email to say that the scarf was out of stock & so I'd been given a refund.
I'd have happily had another pair of gloves, if offered. Of course I'd paid postage for these items, which of course was correct, but inturn that on top of the price for the gloves, made the gloves that bit more expensive!
Having said this, all items are great value & the gloves are good quality. Just a bit more customer contact may have been helpful !
Good service
Misleading advertising and shocking customer service
I ordered 2 pairs of gloves, one of them being the Teal colour which, when you clicked on the colour choices, a picture of a lovely blue glove came up which is what I wanted.
However, when my gloves arrived, there were no blue gloves and instead I got a pair of a greenish gloves. On the 6th of Dec I sent them a message on messenger telling them this and also an email.
I got no response and so again on the 12th sent them another message on messenger and an email.
I had taken another look at their gloves and in fact what they had done was put a blue pair under the Teal colour – totally misleading. Also, the confirmation I received after making payment clearly shows a picture of the blue glove under the heading of Teal!
To date I have still had no response and will never order from them again. Such shocking service! As well as misleading the consumer!
I always look forward to my Vera Tucci…
I always look forward to my Vera Tucci parcels, everything is such good quality.
Great gloves!
Recommended by a friend, gloves are as expected - warm and attractive, thank you.
Was sent an incorrect item
Was sent an incorrect item. Have tried to rectify this via the information provided and have had no response from the company
Mens Mystery Gift Box
first order for almost same goods was great - then placed a second but deeply disappointed! apart from 1 item those enclosed were not the same quality or what I thought was ordering!
Lovely scarf
Very quick dispatch and scarf as described and beautifully soft - very pleased.
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