Vera Tucci Originals Reviews 

667
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 4 out of 5 stars

The goods I ordered came up way too big so I requested an exchange via Messenger and sent it back. VT responded quickly and a replacement pair was received in a reasonable time. (These are still con... See more

Rated 5 out of 5 stars

I've made quite a lot of purchases from Vera Tucci over the last few. I've got a few leather bags which are REAL leather and not expensive. I've lost count of the amount of gloves I've bought as they... See more

Rated 5 out of 5 stars

Beautiful clothes at great prices, staff are wonderful, friendly and courteous, clothes are carefully packed and sent in good time. Excellent comms keep you informed about the progress of your order.... See more

Rated 5 out of 5 stars

I now have 5 linen dresses from Vera Tucci, they are flattering and comfortable, an easy no hassle throw on, they get compliments each time I wear them. The fabric is lovely and becomes soft and floa... See more

Company details

  1. Women's Clothing Store

Written by the company

Uk based women's fashion and accessories online retail brand.


Contact info

4.0

Great

TrustScore 4 out of 5

667 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.0

All reviews

(667)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

no way of contacting company. No company response

two of the same style dresses ordered, same sz.differnet colour
one fits beautifully, the other is several sz smaller.
There is no email for this company other than for damaged items. I left an email, no reply.
There is no phone number for this company.
The company website states you have to use their booked returns. When you try to do this, it tells you that the page is not found. It doesn't exist.
The website tells you to write to the company with any issues, i've done this twice, not response at all.
so you cannot return a faulty item , you're just stuck with it, the worst customer service i think i've ever encountered.

June 11, 2023
Rated 1 out of 5 stars

Order never received

Order never received. Only communication is to be made through Facebook Messenger, alas they don’t respond. Contacted my bank for a chargeback

July 1, 2023
Unprompted review
Rated 5 out of 5 stars

Great crossbody phone bag.

Quick service.
Two very well made leather crossbody bags with two pockets suitable for a phone, cards, tissues, lipstick etc
I now have three of these in different colours.

May 21, 2023
Rated 5 out of 5 stars

Beautiful vibrant clothes at great prices

Beautiful clothes at great prices, staff are wonderful, friendly and courteous, clothes are carefully packed and sent in good time. Excellent comms keep you informed about the progress of your order. Easy returns what could be better. I love Vera Tucci and have no qualms in highly recommending them

May 10, 2023
Rated 5 out of 5 stars

I ordered two cotton tops,

I ordered two cotton tops,they arrived very quickly and fitted perfectly. I can highly recommend Vera Tucci. I have had several dresses and tunic tops and they have all been very good.

April 24, 2023
Rated 5 out of 5 stars

I was sent the wrong order by mistake

I was sent the wrong order by mistake, but this was very quickly resolved and I have since received my order which I'm very happy with. Good customer service, and lovely items. I am already a committed return customer, and will definitely be back again!

April 16, 2023

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