VRG GRL Reviews 1,111

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Shocked that the items quality and cutting are worst than Cottonon or even maybe SHEIN. Honestly thought they were a boutique store quality, but with the recent 3 dresses and 1 skirt i purchased and r... See more

Company replied

Rated 5 out of 5 stars

VRG GRL has been one of my favorite brands within the past few years. Their pieces are quality, unique, and I always get compliments! I love purchasing pieces for vacation and summer.

Rated 5 out of 5 stars

VRG GRL is my go-to for stylish, high-quality clothes. The fit is always perfect, and their designs stand out without being over the top. Whether dressing up or down, the pieces are versatile and comf... See more

Company replied

Rated 5 out of 5 stars

Not only is the delivery super fast (ordered 9:00am in Sydney and my items arrived by midday the NEXT day) - everything I have ordered has been incredibly high quality, stunning pieces. Returns proces... See more

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3.9

Great

TrustScore 4 out of 5

1K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Ok so many reasons:

Ok so many reasons:
1. The style of clothing is different to every other brand. Unique compared to the usual options we have in nz. Feels like a style of outfits that finally fits my identity.
2. Quality clothing! The fabric, cut and stitching is on another level yet still affordable.
3. Returns process is easy as
4. There’s not an overwhelming volume of clothing in each drop.. just enough that I find I’m critically considering how each piece would fit in a long term wardrobe. But at same time I’m counting down days till the next drop. It’s the perfect balance.
Thanks so much!

July 3, 2023
Unprompted review
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Reply from VRG GRL

Hey darling, thank you so much for this review lovely! We're so so glad to hear how happy you are! xx

Rated 3 out of 5 stars

Never received products or a refund

I ordered on May 28th and was keeping an eye on the tracking which hasn’t updated since June 2nd. I emailed them about a week after that to check in and see if they had any more information which they did not. They said they’d open an inquiry with the shipping company and get back to me, which they have not. At this point I’ve emailed a couple more times and reached out on Instagram to no response. Before I was hoping for a refund or store credit and now I just feel as though I’ve been scammed out of money that I worked hard for. Very disappointed :(

Edit: They have gotten back to me and have started the process for a refund so I added two more stars. The customer service representatives were nice but didn’t communicate in a super timely manner. I’m just really bummed out because I love this brand and have ordered in the past and although they offered me a refund this time they said they don’t usually for missing parcels with no explanation as to why that is, even though I explicitly asked. Now I don’t feel confident ordering from them going forward :(

June 30, 2023
Unprompted review
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Reply from VRG GRL

Hey Rylie, we are so sorry for this issue with the shipping. We have finally heard back from the shipping company and have sent a response through to you via email xx

Rated 5 out of 5 stars

I love this clothing company

I love this clothing company! Their designs are unique and fun, their customer care is excellent, and their prices are affordable. I’m so glad I discovered them. I am constantly checking their website for new pieces to add to my closet. If they started an ambassador program I would love to be apart of it, 100% support their company.

June 6, 2023
Unprompted review
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Reply from VRG GRL

Hey Matti, thank you so much for this wonderful review darling! Please feel free to send your socials information through to us at ino@vrggrl.com! xx

Rated 5 out of 5 stars

Shop with VRG GRL!!

Great business, quick replies, easy returns, great priced and quality garments!

June 17, 2023
Unprompted review
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Reply from VRG GRL

Hey Molly, thank you so much darling! xx

Rated 5 out of 5 stars

Timeless, beautiful, high-quality pieces

VRG GRL has never failed in providing the most beautiful, unique, and high-quality pieces for my wardrobe. Plus, I love their sales, accessible price point, and quick shipping to the US! A boutique I’ll come back to time and time again.

June 27, 2023
Unprompted review
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Reply from VRG GRL

Thanks so much for the love angel! xx

Rated 4 out of 5 stars

Cute clothes but not sure about their review system

I've gotten some really cute clothes from here, and generally the customer service and shipping is really good!

However, I did dock them one star, because one time I left a 3-star review on a dress (it was so cute but just way too short) and my review was never posted - which I thought was a bit disingenuous of them. I'd actually bought the dress after reading the other reviews so I thought it was misleading for them to do this.

June 16, 2022
Unprompted review
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Reply from VRG GRL

Hey Cassandra, thank you so much for your feedback! We are so sorry you had this experience after leaving a review on one of our styles. If we can help with anything else, please email us at info@vrggrl.com xx

Rated 5 out of 5 stars

Always amazing experience

I’ve been shopping at vrggrl for a while now. The quality is really nice across orders and they’re tall girl friendly. Love their unique pieces.

May 15, 2023
Unprompted review
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Reply from VRG GRL

Hey Valerie, thank you so much for your review darling! We're so glad to hear you love our pieces xx

Rated 5 out of 5 stars

Absolutely love

VRG girl’s styles have recently stepped up so much are always stunning. Shipping is quick and efficient.

April 20, 2023
Unprompted review
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Reply from VRG GRL

Hey Amelia, thank you so much for your review, we appreciate it so much! xx

Rated 5 out of 5 stars

Reliable

Reliable & gorgeous clothing, & staff is always helpful with any queries!

May 20, 2023
Unprompted review
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Reply from VRG GRL

Hey Brooke, thank you so much lovely xx

Rated 5 out of 5 stars

VRG Girl is the goat of online fashion…

VRG Girl is the goat of online fashion these days. Since creating their own pieces they have completely changed the brand and the experience. The styles are all so unique and the quality is amazing! Everything is so timeless yet so 'cool'. Their customer service is also a 10/10, very responsive :) Love it xx

May 18, 2023
Unprompted review
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Reply from VRG GRL

Hey Meg, thank you so much for this darling, we're so happy to hear of your experience! All the best and thank you so much again xx

Rated 4 out of 5 stars

Definitely worth the wait

Although shipping took a little longer than I expected, I loved my clothes the way they fit are so flattering. The sizing charts were extremely helpful, and their customer service is impeccable!! Definitely a would recommend this company and product!!

April 27, 2023
Unprompted review
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Reply from VRG GRL

Hey Jasmine, thank you so much for this lovely review darling! We're so happy to hear this xx

Rated 5 out of 5 stars

I absolutely love this brand

I absolutely love this brand, the clothes are stunning and the quality is fantastic. The different styles and patterns seem like thought and care has been put into them. I am alwayssssss looking at their new arrivals. Such cute stuff.

May 7, 2023
Unprompted review
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Reply from VRG GRL

Thank you so much Jasmine! xx

Rated 5 out of 5 stars

love my first VRG dress

The company responded quickly to my email checking the order status. The dress is high quality, has a very flattering cut, and unique pattern. Will definitely order again for VRG Girl.

April 9, 2023
Unprompted review
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Reply from VRG GRL

Hey Carina, thank you so much lovely! xx

Rated 5 out of 5 stars

Amazing customer service!

I recently required some help regarding one of my Vrg Grl orders. I sent off an email and received a super quick response from Chelsea. Not only did she answer all my questions and go above and beyond to solve my problems, but she was just so lovely. She was so helpful, and her kindness went a long way.
Chelsea has definitely made me an even bigger fan of this business, and I feel even more motivated to shop here.
Sometimes it's the small things that make the biggest impact; thank you, Chelsea! xx

April 28, 2023
Unprompted review
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Reply from VRG GRL

Hey Emily, thank you so much for this wonderful review. We are so happy to hear this! xx

Rated 5 out of 5 stars

The quality is amazing

The quality is amazing, it came pretty fast for international too. It is definitely worth the price in my opinion just because I know it will last a long time and it also looks expensive

March 31, 2023
Unprompted review
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Reply from VRG GRL

Hey Kylee, thank you so much darling! xx

Rated 5 out of 5 stars

Love y’all!

Absolutely love all the clothes on this site and even when not on sale they are very reasonable prices! Especially considering the great quality of the clothes. I always get compliments whenever I wear any of the peices!

Also ships really quickly and even though I am in the United States it did not take long to get my clothes. I have also had to make a return before and that process is super easy and user friendly!

March 16, 2023
Unprompted review
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Reply from VRG GRL

Hey Elizabeth, thank you so much for this wonderful feedback. We're so glad to hear the shipping is quick and that you love your pieces xx 💗

Rated 5 out of 5 stars

I am forever a VRG Girl …

This company is so aesthetically pleasing and has the most beautiful designs. I am always looking forward to their new drops and have many pieces from different collections. The quality is wonderful and I ALWAYS get complimented on whatever piece I wear from VRG Girl. I will always be one of their customers 💗

March 12, 2023
Unprompted review
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Reply from VRG GRL

Hey Isabella, thank you so much darling, we appreciate your support so much and are so happy that you're loving our new pieces xx

Rated 5 out of 5 stars

As always, you guys deliver…

As always, your clothes deliver what you promise; super cool styles that come way in budget. I’m yet to be disappointed by any of my purchases. My newest purchase got me stopped in the street three times on my first wear. 😉

March 20, 2023
Unprompted review
VRG GRL logo

Reply from VRG GRL

Hey Amy, we're so glad to hear that you love your pieces, we can't wait for you to see what we have coming! xx

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