Shocked that the items quality and cutting are worst than Cottonon or even maybe SHEIN. Honestly thought they were a boutique store quality, but with the recent 3 dresses and 1 skirt i purchased and r... See more
Company replied
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See what reviewers are saying
VRG GRL has been one of my favorite brands within the past few years. Their pieces are quality, unique, and I always get compliments! I love purchasing pieces for vacation and summer.
VRG GRL is my go-to for stylish, high-quality clothes. The fit is always perfect, and their designs stand out without being over the top. Whether dressing up or down, the pieces are versatile and comf... See more
Company replied
Not only is the delivery super fast (ordered 9:00am in Sydney and my items arrived by midday the NEXT day) - everything I have ordered has been incredibly high quality, stunning pieces. Returns proces... See more
Company replied
3.9
Great
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
New Fave Brand
VRG GRL has been one of my favorite brands within the past few years. Their pieces are quality, unique, and I always get compliments! I love purchasing pieces for vacation and summer.
June 2, 2026
Unprompted review
Shocked that the items quality and…
Shocked that the items quality and cutting are worst than Cottonon or even maybe SHEIN. Honestly thought they were a boutique store quality, but with the recent 3 dresses and 1 skirt i purchased and received, none of the items zips were smooth and the material was paper thin-like for the dresses. Sizing was comparable to asian branded clothing sizes too. First and last purchase. Not even worth $5dollars a dress and they are selling it for $100plus per item average.
May 27, 2026
Unprompted review
Reply from VRG GRL
Hi there, thanks for your feedback, and we’re really sorry the quality, fit, and fabric didn’t meet your expectations. This isn’t the standard we aim for, and we understand your disappointment. We appreciate your comments on the zips, material, and sizing, and will pass this on to our production team for review. If you need further help with your order, our Customer Success team is here to support you. Love, VRG GRL. X
Reply from VRG GRL
Hi Simran, thank you so much for your kind words. We’re so happy to hear you’re loving the quality, styles, and service! We really appreciate your support and can’t wait to have you shop with us again soon. Love, VRG GRL. X
Very disappointed my jumper arrived but…
Very disappointed my jumper arrived but was too big and as I had been told they have a great refund policy ? Unfortunately not the case here. The jumper was way too big and I wanted to EXCHANGE for smaller which when ordering it gave no indication that I couldn’t do! I went through the process but it kept saying there was an “internal” issue ? This continued to happen. My daughter (who spends $$$$) tried to help in the end she was able to get a refund only of which was $20 less than it cost!!! When the postage was on $7.95 so I am $20 short with no jumper! Will not be buying from them again which is a shame when they have nice clothes☹️
April 23, 2026
Unprompted review
Reply from VRG GRL
Hi Lesley, we’re so sorry to hear about your experience, we completely understand how frustrating this must have been, especially when you were just trying to organise an exchange.
For future reference, please feel free to reach out to our Customer Success team, and we’ll do our best to assist and clarify everything for you. We truly appreciate your feedback and are so sorry again for the inconvenience caused. Love, VRG GRL. X
bought the recent lace of shoulder top
bought the recent lace of shoulder top. The quality was shein quality at least i wouldnt have had to pay $119 like i did.
April 17, 2026
Unprompted review
Reply from VRG GRL
Hi Michelle, thank you for taking the time to share your feedback, we’re really sorry to hear that the top didn’t meet your expectations.
This definitely isn’t the standard we aim for, and we understand how disappointing that must feel. We’ll be sure to pass your feedback on to our Production team for review. We hope you are able to find something else you love in the future. Love, VRG GRL. X
Favourite place to shop
Interesting and unique pieces, great website/app user experience!
Sometimes the sizing/fit can vary despite following the size guide and having shopped there many times.
February 12, 2026
Unprompted review
Reply from VRG GRL
Hi Molly, thank you for your lovely review. We’re so glad you’re enjoying our pieces and the website experience.
We appreciate your feedback on sizing as well. We understand how important consistency is and are continuing to work on improving the fit across our styles. If you ever need help with sizing, please feel free to reach out to our customer service team. We would love to help. VRG GRL xx
Unprofessional
I had a disappointing experience with VRG GRL. An event invitation was rescinded due to what the company described as a “system error,” and the way the situation was handled left me questioning their customer ethics and approach to customer experience.
April 1, 2026
Unprompted review
Reply from VRG GRL
Hi Clare, thank you for taking the time to share your experience with us, and we’re truly sorry to hear this. We completely understand how disappointing and frustrating this situation must have been. Please know, this isn’t the experience we want for our customers, and we’re really sorry for how this was handled. Your feedback is incredibly important to us, and we’ll be passing this on to the relevant team to review internally. We’re always looking to improve both our processes and customer experience, and insights like yours help us do that. Love, VRG GRL. X
The quality is the best
I love the brand because it perfectly matches my style—unique pieces, excellent quality, and reasonable prices. I get so many compliments when I wear VRG GRL, and I love that.
January 30, 2026
Unprompted review
Reply from VRG GRL
Hi there, thank you so much for your lovely feedback. We’re thrilled to hear that our pieces complement your style and that you’re enjoying the quality and value we aim to deliver. We appreciate your support. Love, VRG GRL. X
Fun designs with comfort
Great clothes, great quality and design and great service. I always feel beautiful in their clothes but also comfortable
December 20, 2025
Unprompted review
Reply from VRG GRL
Hi Rachael, thank you so much for your kind words! We’re thrilled to hear you feel both beautiful and comfortable in our pieces — that’s exactly what we hope every customer experiences. Your support means so much to us, and we can’t wait to share more styles with you soon! Love, VRG GRL. X
Consistently fab
I consistently have great experiences with VRG GRL. I genuinely love their clothes, the styles are on trend but still wearable, and the quality has always been solid for me.
Their loyalty program is actually worthwhile and easy to use, returns are straightforward and hassle-free, and the website is one of the easiest fashion sites to navigate. I especially appreciate the detailed sizing reviews and transparency, it makes online shopping feel far less risky.
I also want to shout out the staff at Warringah Mall, they’re always friendly, helpful and make the in-store experience really pleasant.
Overall, a brand that clearly puts thought into both their products and customer experience. Highly recommend.
November 23, 2025
Unprompted review
Reply from VRG GRL
Hi Camille, thank you so much for taking the time to share such a thoughtful review. We’re so happy to hear you’ve consistently had great experiences with VRG GRL — from the quality and wearability of our styles to the ease of shopping online and using our loyalty program. We especially love hearing your feedback around sizing transparency and returns, as that’s something we put a lot of care into. And we’re so glad you’ve had such positive experiences with our Warringah Mall team. Thank you again for your support and recommendation. We truly appreciate you being part of the VRG GRL community xx
Cool designs
I love love love this brand. So many cool designs and the dress I bought got sooo many compliments.
January 14, 2026
Unprompted review
Reply from VRG GRL
Hi Anna! Thank you so much for your kind feedback! We are delighted to hear that you love your piece and the design and that you are receiving so many compliments. Your support means a lot to us! Love VRG GRL x
Don't order from the UK unless you are 100% sure.
I am severely out of pocket after ordering two items from the UK. The items I received were so oversized that they were unwearable, even when pregnant. Subsequently, it cost me over £30 to return these from the UK, and I lost a further £20+ in taxes which VRG girl said are not refundable. Customer service not helpful at all. Do not order from this site unless you are 100% sure of the fit and suitability of the items.
November 30, 2025
Unprompted review
Reply from VRG GRL
Hi Julia! Thank you for taking the time to share your feedback. We sincerely apologise for the inconvenience, confusion and out of pocket costs you have experienced. We understand how frustrating this has been, particularly with fit expectations and international return costs. Our Customer Service team has reached out to you directly and is always more than happy to clarify our returns policy, tax refund terms and conditions and assist with personalised sizing recommendations, so you feel fully informed and confident before purchasing in the future. Thank you x
High quality material
High quality material
Clean and tidy cutting
Thoughtful design with quirky unique style, so I feel stand out from others
December 13, 2025
Unprompted review
Reply from VRG GRL
Hi Eka! Thank you so much for your lovely feedback! We are so glad to hear that you appreciate our materials, thoughtful and quirky designs. It is wonderful to know our pieces help you feel unique and stand out, that is just what they are designed for! Your support truly means so much to us. Love VRG GRL x
VRG Girl blends excellent service
VRG Girl blends excellent service, easy navigation, accurate description, good prices and quality process that meet expectations. Truly enjoyable journey from browsing to purchase and beyond. A company standing behind their goods.
December 23, 2025
Unprompted review
Reply from VRG GRL
Hi Michelle, thank you so much for taking the time to share such a lovely review. We’re thrilled to hear you enjoyed your experience with us from browsing through to purchase — and that our service and quality met your expectations. We truly appreciate your support and kind words, and we hope to welcome you back again soon. VRG GRL xx
Winning Formula
Where do I start? Is it the teaser emails that get me ready for the next drop , the designs or the fantastic and speedy service you get at Vrg Grl? All I know is I am shopping there more and more and getting more and more compliments on my outfits. Id say its a winning formula wouldn't you?
November 24, 2025
Unprompted review
Reply from VRG GRL
Hi lovely, thank you so much for your wonderful feedback! We’re so happy to hear that you’re loving the designs, the drop teasers, and the service you’ve received from our team. And knowing you’re getting lots of compliments on your outfits? That’s exactly what we love to hear! We appreciate you being part of the VRG GRL community and can’t wait to keep bringing you pieces you feel amazing in. Love, VRG GRL. X
Beautiful Pieces and an Amazing Shopping Experience!
I absolutely love shopping with VRG GRL! Both the in-store and online experiences are always so positive. The team is friendly, the vibe is great, and their clothing is consistently beautiful, unique, and amazing quality.
Their rewards system is also fantastic — it really makes shopping feel that little bit more exciting and appreciated.
Honestly, I wish I could afford to buy even more of their pieces to showcase on my social platform because their styles deserve to be seen and shared. Highly recommend VRG GRL for anyone who loves standout fashion!
October 15, 2025
Unprompted review
Reply from VRG GRL
Hi Chelsea, thank you so much for taking the time to share this. We’re so glad to hear you’ve had such positive experiences both in-store and online, and that you’re loving the vibe, our team, and of course the pieces themselves. It means so much to hear you’re enjoying our styles. Thank you again for your support and for being part of our community, Chelsea xx
You feel like part of the family
A company providing beautiful products with great customer service, you feel like part of the family. Will be doing many more orders through a company like this that appreciates my business. Trust with online shopping is a must and they have mine.
November 29, 2025
Unprompted review
Reply from VRG GRL
Hi Corey, thank you so much for taking the time to share such a beautiful review. We’re truly grateful for your kind words. It means the world to us that you feel supported and appreciated when shopping with us. Knowing you feel like part of the family is the highest compliment we could receive. We’re so excited to continue creating pieces you love, and we can’t wait to see you back again soon. Thank you again for your support — it never goes unnoticed. VRG GRL xx
Always quick delivery and easy
Always quick delivery and easy, no fuss returns! Sizing generally runs big but quality is great! Can’t fault Vrg Grl
November 6, 2025
Unprompted review
Reply from VRG GRL
Hi Jess, thank you so much for your lovely feedback — we’re so happy to hear that you’ve had a great experience with us! It’s wonderful to know you’re loving the quality and that our delivery and returns process have been smooth for you. We really appreciate you taking the time to share your thoughts — it means a lot to our team. - VRG GRL.
Quality, unique and quick delivery
Great quality items that have a unique look compared to everything else out there. Delivery was really quick and I just love these pieces!
June 14, 2025
Unprompted review
Reply from VRG GRL
Hi Liz, thank you so much for your kind words! We're thrilled to hear that you love the pieces and that they stood out to you. It's great to know the delivery met your expectations too. We truly appreciate your support! - VRG GRL xx
Great Customer Service
After having issues with customs, VrgGrl offered to send me a few items free of charge! I love all of the pieces they sent!
May 9, 2025
Unprompted review
Reply from VRG GRL
Hi Shelby, thank you so much for your wonderful review! We’re really happy to hear you loved the pieces and had a great experience with us. We can’t wait to welcome you back for your next shop! Thanks again for your support, VRG GRL xx
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