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Rated 1 out of 5 stars

Shocked that the items quality and cutting are worst than Cottonon or even maybe SHEIN. Honestly thought they were a boutique store quality, but with the recent 3 dresses and 1 skirt i purchased and r... See more

Company replied

Rated 5 out of 5 stars

VRG GRL has been one of my favorite brands within the past few years. Their pieces are quality, unique, and I always get compliments! I love purchasing pieces for vacation and summer.

Rated 5 out of 5 stars

VRG GRL is my go-to for stylish, high-quality clothes. The fit is always perfect, and their designs stand out without being over the top. Whether dressing up or down, the pieces are versatile and comf... See more

Company replied

Rated 5 out of 5 stars

Not only is the delivery super fast (ordered 9:00am in Sydney and my items arrived by midday the NEXT day) - everything I have ordered has been incredibly high quality, stunning pieces. Returns proces... See more

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3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The website is not only easy to…

The website is not only easy to navigate, it's aesthetically pleasing. Shopping online is my preferred method and the Vrg girl site is a breeze to use.
Shipping is fast and confirmation is sent at all stages.

May 6, 2025
Unprompted review
VRG GRL logo

Reply from VRG GRL

Hi Nic, thank you so much for your wonderful review! We’re thrilled to hear you find our website easy to navigate and enjoy the fast shipping. Your support means a lot to us! Thanks so much xx

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! Very quick to respond and friendly. I purchased something and unfortunately my item shrank in the wash after following instructions. They were willing to send me a replacement! They take great care of their customers. Thank you Chloe & Grace

May 21, 2025
Unprompted review
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Reply from VRG GRL

Hi Layla, Thank you so much for your wonderful feedback! We’re thrilled to hear you had a positive experience with Chloe and Grace!
We’re sorry to hear about the issue with your item, but we’re glad we could help make it right. Thanks again for your kind words and support xx

Rated 5 out of 5 stars

Great styles and quality

Great styles and quality. Easy returns (which is saying a lot buying Australian from the US) and responsive support.

May 1, 2025
Unprompted review
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Reply from VRG GRL

Hey Cate, thank you so much for your kind words! We're thrilled to hear you're loving the styles and quality, and that your experience with returns and support has been smooth - even from across the globe! It truly means a lot to us. If you ever need anything, we're always here to help. Thank you x

Rated 5 out of 5 stars

Pictures represent the clothing well

Pictures represent the clothing well, quick shipping, reviews on clothing w/ pictures of real people

March 19, 2025
Unprompted review
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Reply from VRG GRL

Hey Olivia, thank you so much for your lovely feedback! We're so glad to hear the photos and reviews helped you and that your order arrived quickly. We put a lot of care into showing our pieces as true-to-life as possible, so it means a lot to hear that reflected in your experience xx

Rated 5 out of 5 stars

I love buying from VRG GRL

I love buying from VRG GRL. I love that it is an Australian brand. I love the styles and the outfitting of the product, I even love the different accessories they put with the outfits. I would absolutely buy the shoes, should they bring in range of them online. It is refreshing to see a brand play with printed fabrics and beautiful fabric textures. The cuts are great and I love wearing them, along with the compliments I get. The shopping experience on line from beginning to end is seamless too.

March 26, 2025
Unprompted review
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Reply from VRG GRL

Hi Kelly, thank you so much for your kind words and thoughtful feedback. We're thrilled to hear that you love shopping with VRG GRL and that you appreciate our styles, outfitting, and fabric choices. It's wonderful to know that our designs resonate with you and that you enjoy wearing them. We're also glad to hear that your online shopping experience has been seamless, as that’s something we continuously strive for. Thank you again for your support — it truly means a lot xx

Rated 5 out of 5 stars

Great experience

Great experience. Excellent quality clothes, quick delivery, super easy returns and great value. Will definitely keep shopping here!

February 1, 2025
Unprompted review
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Reply from VRG GRL

Thank you so much for your amazing feedback! We're so happy to hear you had a great experience with us. We’re thrilled you love the quality, delivery, and our easy returns. Can’t wait to have you shop with us again soon! VRG GRL xx

Rated 5 out of 5 stars

Love VG clothing

Love VG clothing, always so comfortable and flattering especially their bias cut dresses and the customer service is spot on.

February 27, 2025
Unprompted review
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Reply from VRG GRL

Thank you so much, Tessa! We're so glad you love our bias cut dresses and that our customer service has been great for you. We appreciate your support! VRG GRL xx

Rated 4 out of 5 stars

Inconsistent Sizing and Price

I was about to buy a dress and wanted to wait a day. When I came back to purchase, the price went up by almost 30% (starting 2/5/25) and the increase was applicable to everything else. Everything went up by around 30%. I was shocked, it was appalling. I guess tariffs has kicked in and their operations are purely Chinese. As sad as it is, I don’t think I can do 30% price hike for such fabric and quality plus inconsistent sizing. Very unfriendly to American shoppers!

Updated 2/27/25: I see prices adjusted to the original range that is prior to 30% tariff and with that, I have placed 2 new orders. Thank you for responding to my review! Updating 2 stars to 4 stars as I still need to be careful with sizing.

February 1, 2025
Unprompted review
VRG GRL logo

Reply from VRG GRL

Hey Jess. Thank you for taking the time to leave feedback. We are so sorry to hear you have had this experience with us. Can you kindly share your order number with us or reach out via our email address, info@vrggrl.com, or via phone at (07) 3063 4242 with your order details. We would love to resolve this issue for you. Talk soon, VRG GRL xx

Rated 5 out of 5 stars

Silver Cardigan

I purchased the most beautiful silver-grey knit and the quality is outstanding. It’s so soft and snuggly. The neck has a scarf type feature and can be worn in different styles. Even the buttons were covered in the knit - a feature usually reserved for much higher priced knitwear. Highly recommend this label for quality and style.

January 29, 2025
Unprompted review
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Reply from VRG GRL

Hey Angela, thank you so much for your thoughtful feedback! We’re so glad to hear you’re enjoying the silver-grey knit and that the quality exceeded your expectations. The details like the scarf-style neck and covered buttons are exactly the kind of thoughtful design we love to incorporate, so it’s wonderful to know they stood out to you. Your recommendation mean so much to us. VRG GRL xx

Rated 5 out of 5 stars

VRG GRL is my go-to for stylish

VRG GRL is my go-to for stylish, high-quality clothes. The fit is always perfect, and their designs stand out without being over the top. Whether dressing up or down, the pieces are versatile and comfortable. Definitely recommend for anyone looking for bold, trendy outfits that feel effortless.

January 25, 2025
Unprompted review
VRG GRL logo

Reply from VRG GRL

Hey Amy, thank you so much for your lovely review! We’re so happy to hear that VRG GRL has become your go-to for stylish, high quality clothes. We take pride in creating pieces that are both versatile and comfortable, so it's fantastic to know that our designs are hitting the mark for you. We truly appreciate your support and your recommendation. Can’t wait to bring you more bold, effortless pieces in the future! VRG GRL xx

Rated 5 out of 5 stars

My new favourite brand

Not only is the delivery super fast (ordered 9:00am in Sydney and my items arrived by midday the NEXT day) - everything I have ordered has been incredibly high quality, stunning pieces. Returns process is super easy and I cannot fault this brand. I only ever buy from sites that allow refunds…don’t give me your store credit rubbish. VRG girl ticks every single box you want. Amazing, unique beautiful pieces that are high quality, fast delivery, easy returns & a rewards system. The best!!

December 12, 2024
Unprompted review
VRG GRL logo

Reply from VRG GRL

Hey Nicola, we’re so pleased to hear that everything from the fast delivery to the quality of our pieces exceeded your expectations. We’re also so glad that you appreciate our returns process and rewards system! Your support means so much to us, and we can’t wait to continue offering you beautiful, high-quality pieces. VRG GRL xx

Rated 5 out of 5 stars

Love!

Fast shipping, easy return and high quality clothing

December 1, 2024
Unprompted review
VRG GRL logo

Reply from VRG GRL

Hey Bre, we're thrilled to hear you had a smooth experience with our shipping and returns, and that you’re loving the quality of our clothing. We truly appreciate your support and look forward to you shopping with us again soon! VRG GRL xx

Rated 5 out of 5 stars

I love your product is quite honestly…

I love your product is quite honestly true to the label. The material is good. It’s pretty and it’s actually linen and cotton. That is what I like the most about it

December 28, 2024
Unprompted review
VRG GRL logo

Reply from VRG GRL

Hey Cynthia, thank you so much for your thoughtful feedback! We’re so happy to hear you love the material and that it’s exactly what you were expecting. We take great pride in using quality linen and cotton, so it’s wonderful to know that it made such a positive impression. VRG GRL xx

Rated 5 out of 5 stars

I absolutely love VRG girl!

I absolutely love VRG girl!! I bought 3 dresses and a top and absolutely loved every single piece. Their costumer service is excellent also which makes you a loyal costumer 🥰♥️🤎 thank you for your beautiful work VRG GRL

December 24, 2024
Unprompted review
VRG GRL logo

Reply from VRG GRL

Hey Martina, thank you so much for your kind words. We’re so thrilled to hear you love your pieces and that our customer service has made such an impact. We can’t wait to keep bringing you beautiful pieces. Thanks again for your incredible support! VRG GRL xx

Rated 5 out of 5 stars

First Purchase

I purchased a dress for a friend’s wedding. The dress was amazingly comfortable and looked great. The delivery was quick and the item packed nicely. I highly recommend this site.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

obbsessed with VRG GRL products

obbsessed with VRG GRL products. The easiest additions to my wardrobe that I can just throw on and feel put together.

great quality and good customer service :) one of my fav brands forever

August 6, 2024
Unprompted review
Rated 1 out of 5 stars

Faulty products, no offer of refund

I paid $100 for a checkered linen top from Vrg grl, just to have it arrive with a chunk of colour peeling off of the black square right on the front.
I emailed Vrg grl with an explanation and photos of the damage, as well of the tags still on the garment. They replied with a poor explanation about how peeling is expected with linen (why make such a top then?).
Vrg Grl have offered me either a store credit or a replacement of the top, which is not good enough.
I do not want a replacement of a top that they have told me will most likely peel again, nor do I want to support a shop who thinks $100 for such poor quality is okay.
At this stage, I will not shopping with them again

November 13, 2024
Unprompted review

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