Website was really easy to use. Also gave two offers before purchasing which I thought was a great idea. The delivery was super quick and honestly unboxing it was just beautiful. Definitely gives our... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The instant hot water tap is amazing, best thing I have bought. Quality is superb and looks the part. Super happy with my purchase. Ordered a sink to go with it, top quality company - I would recommen... See more
Company replied
Beautiful tap design, build quality looks really good and sturdy with a high quality finish. We searched extensively across multiple brands but felt Verossi offered the best balance between design, en... See more
Company replied
After a rocky start with our tap, we are now onto the third boiler which will be installed today, hopefully third time lucky due to nasty metallic taste from the boiling water. I have to say Veross... See more
Company replied
Company details
Written by the company
Everyone knows Yorkshire for one thing... cups of tea. So it's hardly surprising that our entire operation is still co-coordinated from our Yorkshire offices. Quality, authenticity, and an all-encompassing innovation culture are the classic characteristics that give our customers trust and confidence in the Verossi brand. We understand the value of providing excellent customer service.
Contact info
United Kingdom
- hello@verossi.co.uk
- verossi.co.uk
4.7
Excellent
286 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Great quality hot tap
August 17, 2026
Unprompted review
Reply from Verossi
Hello Hayden!
Thank you for your 5 star review, we really appretaite your feedback and we are glad you are happy with the quality of your tap!
Thank you for choosing Verossi!
Many thanks,
Verossi
Would have given 5 stars but customer…
Would have given 5 stars but customer service not come back to me on a query
August 18, 2026
Unprompted review
Reply from Verossi
Good afternoon Dominic,
Thank you for your 4 Star Review!
We really appretaite the feedback, it seems looking at your file we replied to you on the 15th July however we have not received a response. I have emailed you again to check you have received this!
Many thanks,
Verossi
Beautiful taps
Great products, quick delivery, excellent customer service.
August 17, 2026
Unprompted review
Reply from Verossi
Hi Sandro,
Thank you so much for your fantastic 5-star review! We’re delighted to hear you’re happy with our products, delivery service and customer support. Your kind words mean a lot to the whole Verossi team. Thank you for choosing Verossi!
Many thanks,
Verossi
Reply from Verossi
Hi Toby,
Thankyou for your 5 star review!
We are really pleased to hear that you love your new item and you thought the service was amazing!
Thank you for choosing Verossi.
Many thanks,
Verossi
I replace our kitchen tap the first…
I replace our kitchen tap the first hot water tap we had was all ways needing the boiler reprogramed then the spring failed so did some research and decided on version it's been briliant easy to fit and no problems with tank which is actually bigger capacity than our last over all first class nice finish tap
August 17, 2026
Unprompted review
Reply from Verossi
Hi Davie!
Thank you so much for your fantastic review! It’s great to hear that you’re enjoying your new tap and that it was easy to fit. We’re especially pleased that you’ve had no issues with the tank and that you’re happy with the larger capacity and finish. We really appreciate you choosing our product and taking the time to share your experience.
Many thanks,
Verossi
top tap an efficient company
lovely tap had a little issue and this was put right with speed, so I was very happy 😃 i would recommend the company and their products and their prices
March 17, 2026
Unprompted review
Reply from Verossi
Hi Mk,
Thank you so much for your lovely review! 😊 We’re delighted to hear that you’re happy with your tap and that we were able to resolve the issue quickly for you. Providing great customer service is really important to us, so it’s fantastic to know you were pleased with the speedy response. Thank you for recommending us, and we really appreciate your kind words about our products and prices!
Many thanks,
Verossi
Ordered 4 in one tap for our main…
Ordered 4 in one tap for our main kitchen and another tap for utility. Both good quality and great finish.
July 15, 2026
Unprompted review
Reply from Verossi
Hi Roopal!
Thank you so much for your 5-star review! We’re delighted to hear that you’re happy with both taps and that you’re pleased with the quality and finish. It’s fantastic to know they’re looking great in both your kitchen and utility room. We really appreciate your support and thank you for choosing us!
Many thanks,
Verossi
Great product experience from start to…
Great product experience from start to finish, thankyou.
March 12, 2026
Unprompted review
Reply from Verossi
Hi Daniel!
Thank you so much for your lovely 5 star review! We’re delighted to hear you had a great experience with us from start to finish. We really appreciate your kind words and thank you for choosing Verossi!
Many thanks,
Verossi
Great customer service
Order processed very quick. Items out of stock and customer services helped straight away with a different hot tap. Also offered a discount. Very pleased with the service
July 25, 2026
Unprompted review
Reply from Verossi
Hi Steph!
Thank you so much for your wonderful review! ⭐ We’re delighted to hear you had a great experience from start to finish. Your kind words mean a lot to us, and we really appreciate you choosing us.
Many thanks,
Verossi
Reply from Verossi
Hi John,
Thank you for your 5 star review!
We are very pleased to hear you are happy with the service your received, thank you for choosing Verossi!
Many thanks,
Verossi
Every query was dealt with fully and…
Every query was dealt with fully and efficiently
June 30, 2026
Unprompted review
Reply from Verossi
Hi Elaine!
Thank you for your 5 star review!
We are glad we could assist you with your purchase and you are happy with your experience with Verossi.
Thank you for choosing us.
Many thanks,
Verossi
Reply from Verossi
Hi Michael,
Thank you for your 5 star review, we are glad you were happy with the delivery!
Thank you for choosing Verossi.
Many thanks,
Verossi
We were missing a fingerprint…
We were missing a fingerprint activation tool and they sent it out straight away
August 16, 2026
Unprompted review
Reply from Verossi
Hello!
Thank you for your 5 star review!
We are glad we could get this resolved for you promptly and we appretaite your patience on this matter.
Many thanks,
Verossi
Purchased a boiling water tap and it’s…
Purchased a boiling water tap and it’s brilliant, highly recommend anyone wanting one!
July 10, 2026
Unprompted review
Reply from Verossi
Hello Claytons!
Thank you so much for your fantastic review! We’re delighted to hear that you’re loving your boiling water tap and that you’d highly recommend it to others. It’s great to know you’re enjoying your new tap, and we really appreciate your support!
Many thanks,
Verossi
Slight small issue with product but resolved instantly
Slight small issue with product on delivery and it was resolved pretty much immediately by the wonderful team. Very greatful and very helpful thank you for such a wonderful experience
July 16, 2026
Unprompted review
Reply from Verossi
Hi Scott!
Thank you so much for your wonderful review! We’re sorry there was a small issue with your delivery, but we’re delighted to hear our team was able to resolve it so quickly. Your kind words about our team and customer service mean a great deal to us. We’re so pleased we could turn the experience around and leave you feeling happy. Thank you for choosing us and for your lovely feedback!
Many thanks,
Verossi
Excellent bio metric tap
Excellent bio metric tap! Works great. We did struggle to connect it up but customer service was great and responsive. Thanks verossi
March 16, 2026
Unprompted review
Reply from Verossi
Hi Tracey!
Thank you so much for your fantastic review! We’re delighted to hear you’re enjoying your biometric tap and that it’s working brilliantly. We’re sorry you had a little trouble connecting it up, but it’s great to hear our customer service team was able to help and respond quickly. We really appreciate your kind words and thank you for choosing Verossi! 😊
Many thanks,
Verossi
I had a problem with my tap and trying…
I had a problem with my tap and trying to sort it by chat was very slow and frustrating we got the problem sorted in the end but it took a lot longer than expected
December 19, 2025
Unprompted review
Reply from Verossi
Hi Wayne!
Thank you for your 4 star review!
Also thank you for your honest feedback. We’re sorry to hear that resolving the issue with your tap through our chat service was a slow and frustrating experience. While we’re pleased the problem was eventually resolved, we completely understand that it took longer than it should have. We’ll take your comments on board as we continue to improve our customer service and response times. Thank you for your patience and for bringing this to our attention.
Many thanks,
Verossi
Tap has been perfect
Tap has been perfect, it looks awesome and just gets on with the job, very happy with it and would absolutely recommend it.
September 16, 2025
Unprompted review
Reply from Verossi
Hi Jeff!
Thank you so much for your fantastic 5-star review! We’re delighted to hear that your tap is working perfectly and that you’re happy with how it looks. It’s great to know it’s doing exactly what you need and that you’d happily recommend it to others. Thank you for choosing Verossi and for your support!
Many thanks,
Verossi
4 in 1 tap strongly avoid
We brought a 4 in 1 tap with chiller and boiling water. The tap we received was faulty leaking from the base. It has been 72 hours and still no replacement tap sent. It has cost me an awful lot in plumbing/labour. Email communication is non existent and no physical number. As it stands I would not suggest this company at any cost. Strongly Avoid. If the company takes a common sense approach and compensates me and gets this sorted asap I may update my review.
August 4, 2026
Unprompted review
Reply from Verossi
Hello Rahul!
Thank you for your feedback. We’re genuinely sorry to hear about the issues you experienced with your 4-in-1 tap and the frustration caused by the delay.
We can confirm that a replacement was sent within 4 working days. This is because we always to to resolve the issue the lease disruptive way, however, we completely understand that having a faulty tap, along with the additional plumbing and labour costs, was understandably frustrating and inconvenient.
We’re pleased we were able to arrange the replacement, and we’re sorry that your experience fell short of the standard we aim to provide. We appreciate you taking the time to share your feedback, as it helps us identify where we can improve our communication and customer service.
Many thanks,
Verossi
Excellent quality at a good price and…
Excellent quality at a good price and delivered on time.
August 4, 2026
Unprompted review
Reply from Verossi
Hello Dave!
Thank you for your wonderful feedback! We're delighted to hear you were happy with the quality, value, and timely delivery. We really appreciate your support!
Many thanks,
Verossi
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