My dealings with the sales rep Michael Shaw has been excellent with no pressure what so ever to purchase a bike, just good advice on what options are available to me, making the whole process very e... See more
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Just purchased our BMW R1300 RS from Vertu Shipley. The whole experience was very pleasant indeed. The part exchange was very fair and Richard Watson was very professional and was very thorough. The b... See more
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I have just bought a used motorcycle from Vertu Motorrad, Sunderland, a really pleasant experience with helpful and knowledgeable staff. Thanks to Steve Brown for sorting everything to ensure a smooth... See more
Recently bought my 2nd bike from Vertu BMW Motorrad Sunderland. I dealt with Rob Fleming who provided a 5* customer service experience from start to finish. Promptly resolved any queries both during a... See more
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About vertumotorcycles.com
Written by the company
At Vertu Motorcycles we have a fantastic selection of quality new and used motorcycles for sale from some of the world’s leading bike manufacturers.
Our expert team are committed to making the process of buying a motorcycle as simple as possible. With a wealth of knowledge, our sales team will be on hand to help answer any questions that you may have, with transparent advice – whether you visit your local dealership or choose to buy online.
Plus, we don’t just sell motorcycles – we can help you look after them too! Our team of highly skilled technicians can take care of all MOT, servicing and repairs work at our specialist workshops that are equipped with the latest technology and tools.
We also provide a professional helmet fitting service and have a range of accessories for all motorbike makes and models.
As part of our commitment to you, we will be there every step of the journey – from initial interest to after purchase you will benefit from help and advice from our expert team.
If you are looking for a new or used motorcycle, or motorcycle MOT testing, servicing or repairs then get in touch today to see how we can help. You can contact your local dealership, or browse online.
Our expert team are committed to making the process of buying a motorcycle as simple as possible. With a wealth of knowledge, our sales team will be on hand to help answer any questions that you may have, with transparent advice – whether you visit your local dealership or choose to buy online.
Plus, we don’t just sell motorcycles – we can help you look after them too! Our team of highly skilled technicians can take care of all MOT, servicing and repairs work at our specialist workshops that are equipped with the latest technology and tools.
We also provide a professional helmet fitting service and have a range of accessories for all motorbike makes and models.
As part of our commitment to you, we will be there every step of the journey – from initial interest to after purchase you will benefit from help and advice from our expert team.
If you are looking for a new or used motorcycle, or motorcycle MOT testing, servicing or repairs then get in touch today to see how we can help. You can contact your local dealership, or browse online.
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4.8
Excellent
265 reviews
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This company hasn't invited customers recently, so reviews may not be representative
Replied to 85% of negative reviews
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Michael’s the man - Honda Stockton
One person in particular made my decision to purchase from this dealership. Michael enthusiastically spent time, effort and a huge amount of energy making sure that he tailor-made the bike to match my needs. Nothing was too much and he is a brilliant ambassador for the dealership. He came across as passionate, caring and genuine. I have already recommended two friends who are currently looking at bike purchases because of him and will be looking to sort in the near future. Excellent monthly breakfast bike meet too and a fantastic idea to generate both new and return business. Thank you for an excellent purchasing experience.
June 12, 2026
Unprompted review
Reply from vertumotorcycles.com
Good afternoon Glenn,
Thank you for your fantastic and detailed review. It’s great to hear that Michael made such a positive impression, taking the time and care to tailor everything to your needs. His passion, genuine approach, and commitment to getting things just right clearly made a real difference to your experience.
It’s also brilliant to hear you’ve already recommended friends and are enjoying the community feel, including the breakfast bike meets — a great touch by the team.
We’re delighted you had such an excellent purchasing experience and truly appreciate your support.
Kind regards,
Dean
From initial enquiry to riding away…
From initial enquiry to riding away couldn’t have gone smoother Dan did me a fantastic deal on the phone and I got exactly what I asked for.
Also set me up with a 3 year service plan and a priority running in service.
June 10, 2026
Unprompted review
Reply from vertumotorcycles.com
Thank you for your fantastic feedback. We’re delighted to hear that everything went so smoothly from your initial enquiry through to collection, and that Dan was able to secure you a great deal.
It’s great to know everything was set up just as you wanted, including your service plan and running-in service. We hope you enjoy your new vehicle.
Kind regards,
Matthew
Purchased a CRF300l from Vertu Stockton…
Purchased a CRF300l from Vertu Stockton branch. Very good deal, easy transaction and staff extremely friendly and helpful. Curtis ran through everything meticulously and was a pleasure to deal with. Great service great staff. Highly recommended.
June 5, 2026
Unprompted review
Reply from vertumotorcycles.com
Good afternoon Brian,
Thank you for your review. It’s great to hear you found the process easy and that the team were so friendly and helpful throughout. We’re pleased Curtis took the time to go through everything thoroughly and made it such a positive experience.
We really appreciate your recommendation.
Kind regards,
Dean
Fantastic Dealership.
Fantastic Dealership.
Wonderful experience from start to finish, no push sales tactics, just honest friendly staff with a latte to suit along the journey. Easiest motorcycle transaction / purchase i have ever made.
Thank you all so much!
June 5, 2026
Unprompted review
Reply from vertumotorcycles.com
Hi Guy,
Thank you for taking the time to leave such a fantastic 5‑star review. We’re delighted to hear that you had a wonderful experience from start to finish at BMW Motorrad Sunderland.
It’s great to know that the team’s honest, friendly, and no‑pressure approach made such a positive impression — and that the whole process was the easiest motorcycle purchase you’ve ever made! We’re also glad you enjoyed the latte along the way.
Your kind feedback means a great deal to the team, and we truly appreciate your support. If you ever need anything in the future, we’re always here to help. Enjoy your new bike!
Kind regards,
Liza.
Very personable approach from first…
Very personable approach from first telephone contact on a Bank Holiday to collection of the bike a few days later. Dave Atkin the salesman was a credit to Vertu Motorcycles.
June 5, 2026
Unprompted review
Reply from vertumotorcycles.com
Hi Timothy,
Thank you for taking the time to leave us a fantastic 5‑star review. We’re delighted to hear that you had such a positive experience with Vertu Honda Bikes Grantham from your very first contact through to collecting your bike.
It’s great to know that Dave Atkin provided a personable and professional service throughout — we’ll be sure to share your kind words with him, as feedback like this means a lot to the team.
If you ever need anything in the future, we’re always here to help. Enjoy your new bike!
Kind regards,
Liza.
Super Team. Great bike’
This is my first BMW.
I believe that there are only two “Premium” motorcycle brands and BMW is one.
It’s taken me a long time to get here and I’m glad I found Exeter Motorrad to help me through the journey.
I originally enquired about a pre owned bike however, through the skill and tenacity of Alex and the flexibility of Lewis I ended up with a new bike.
Which, I am delighted with.
Coming from London it was going to be an adventure as well!
Although it may be said that an “unveiling” of a new bike is “old hat” this is a very special occasion for the purchaser.
I had the most memorable day!
Massive thanks to Lewis and Alex for their hospitality, support and personable service.
Really recommend this outfit!
June 2, 2026
Unprompted review
Reply from vertumotorcycles.com
Thank you for such a fantastic and detailed review!
We’re absolutely delighted to hear about your journey to owning your first BMW Motorrad—it’s wonderful to know that choosing Exeter Motorrad made the experience even more special. It sounds like a truly memorable day, and we’re so pleased we could be part of it.
Your kind words about Alex and Lewis mean a great deal. Their dedication, flexibility, and personable approach are exactly what we strive for, and it’s brilliant to hear they helped guide you from your initial enquiry right through to riding away on a brand-new bike.
We’re especially glad the unveiling and overall experience lived up to the occasion—it should always feel special, and it’s great to know it did for you.
Wishing you many incredible miles ahead on your new bike, and thank you again for your recommendation!
Kind regards,
Keith
The knowledge and help the staff…
The knowledge and help the staff provides
May 19, 2026
Unprompted review
Reply from vertumotorcycles.com
Thank you for your kind feedback. We’re really pleased to hear that you appreciated the knowledge and help provided by our team.
Delivering informed and supportive service is something we take great pride in, so it’s fantastic to know this stood out during your experience. We hope to welcome you again in the future.
Kind regards,
Keith
My Husband and I have recently bought…
My Husband and I have recently bought bikes from vertu Motorrad Exeter. It has been an absolutely brilliant experience. Alex our salesman was so friendly and helpful and made the experience as easy as possible. Sales manager Lewis was also extremely helpful all staff were friendly
May 29, 2026
Unprompted review
Reply from vertumotorcycles.com
Good morning Angie,
Thank you for your fantastic feedback. It’s lovely to hear you and your husband had such a great experience purchasing your bikes, and that Alex made everything feel easy and enjoyable. I’m also pleased Lewis and the wider team were so helpful and welcoming throughout.
Kind regards,
Dean
Excellent service from start to finish…
Excellent service from start to finish Steve done his job has it should be done no hassle nothing too much trouble and everything has promised bike is spot on thank you see you soon John g
May 30, 2026
Unprompted review
Reply from vertumotorcycles.com
Good afternoon John,
Thank you for your great feedback. It’s fantastic to hear Steve delivered such a straightforward and hassle-free experience, taking care of everything and making sure nothing was too much trouble. It’s great to know you’re so pleased with your bike as well.
We look forward to seeing you again soon.
Kind regards,
Dean
Salesman Dave was most helpful
Salesman Dave was most helpful, informative and knowledgeable throughout the whole process buying my new Honda motorcycle. Would highly recommend both Dave and his team for a smooth and effortless deal.
May 25, 2026
Unprompted review
Reply from vertumotorcycles.com
Good afternoon Ian,
Thank you for your feedback. It’s great to hear Dave provided such helpful, clear and knowledgeable support throughout your purchase, making everything feel smooth and straightforward. Your recommendation is really appreciated.
Kind regards,
Dean
Quick easy and smooth purchase of a 2nd…
Quick easy and smooth purchase of a 2nd hand bike through autotrader. Luke was a pleasure to deal with and made the first time experience of buying a bike without seeing it never mind sitting on it. Love my new bike and gave a fair trade in on my old bike.
May 27, 2026
Unprompted review
Reply from vertumotorcycles.com
Good afternoon Simon,
Thank you for sharing your experience. It’s great to hear Luke made the whole process quick, smooth, and reassuring, especially when buying a bike without seeing it first. We’re really pleased you’re happy with your new bike and that you felt the trade-in offer was fair.
Kind regards,
Dean
What a lovely Dealership
What a lovely Dealership, just wish it was nearer. I live 200 miles away! Everything was arranged over the phone, just got a little confusing when messages changed from Text to Whats App but not really a problem. Lewis and Tom were great, and the delightful young lady on reception was ever so helpful
May 26, 2026
Unprompted review
Reply from vertumotorcycles.com
Thank you so much for your kind words! We are so happy to hear that Lewis & Tom were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
Jonny was a superstar from the moment I…
Jonny was a superstar from the moment I walked in to the show room he made the whole process a dream from the test ride to ordering the fantastic bike. Only the day I picked up the bike Barrie was also amazing and due to a communication breakdown from Rebecca he was put on the spot as I was told to be there at 10am from Rebecca but he was told 3pm .. a bit frustrating for not just me but Barrie .. but in the end all was good and I rode the machine home then went on holiday and can’t wait to get back and get out for a nice ride (hope the weather continues) thanks BMW
May 23, 2026
Unprompted review
Peace of mind on my R1300GS
I bought a BMW R1300GS in December with 1700 miles on the clock from another BMW dealer close to where I live. I was on my 1st tour of the north east and an amber oil warning light came on during the ride. I followed the instructions on the screen and checked the oil level, which was fine and carried on with my journey, however the caption came on again. Being over 200 mile from my own BMW dealer I needed confidence in my bike to carry on with my trip. I contacted BMW Motorrad Sunderland and asked for advice. David Thompson (Serivce Manager) was a great help, they took my bike from me ran a diagnostic check on the bike. The result was an intermittent fault on a sensor, they advised me to return to my local dealer when I returned home. I carried on with my trip and I have since returned home safely, although the caption came on a few more times. A special mention must go to Jonny Bland, David Thompson and of course the service technicians (names unknown) for all their help.
May 20, 2026
Unprompted review
Excellent service
Excellent service - Lovely people - responsive and attentive
May 21, 2026
Unprompted review
Reply from vertumotorcycles.com
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
Easy to deal with
Easy to deal with, Tom was very helpful and knowledgeable. A straightforward experience
May 21, 2026
Unprompted review
Reply from vertumotorcycles.com
Thank you so much for your kind words! We are so happy to hear that Tom was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
Visited Vertu Honda Stockton.
Visited Vertu Honda Stockton.
Excellent experience.
Kenn, Michael and all of the staff are great to deal with.
Very knowledgeable about the bike they have in.
Nothing is too much problem for them.
I would highly recommend them.
May 18, 2026
Unprompted review
Reply from vertumotorcycles.com
Good afternoon Bill,
Thank you for your fantastic feedback. It’s great to hear you had such an excellent experience and found the team knowledgeable, approachable, and so easy to deal with. We’re really pleased everything went smoothly and that you’d recommend the team to others.
Kind regards,
Dean
Excellent customer care from Michael at…
Excellent customer care from Michael at the Stockton branch
He even detailed a safe route home using back lanes as I hadn't rode a motorcycle for 20 years
May 15, 2026
Unprompted review
Reply from vertumotorcycles.com
Hi there,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you received such excellent customer care at Vertu Honda Bikes Stockton.
It’s wonderful to know that Michael went above and beyond to support you, especially by planning a safe and comfortable route home after your first ride in 20 years. That level of thoughtfulness and care really reflects the experience we aim to provide.
Your kind feedback will mean a great deal to Michael and the team. Thank you again for choosing Vertu Motorcycles, and we hope you enjoy every mile ahead.
Kind regards,
Liza.
There are few buying experiences like this anymore!
Having purchased 20 motorbikes over over 30 years, I thought it was about time I got a 21st! I visited a few dealerships with some awful customer service and then, having never had a Honda -ever- during my many years of riding- I visited the a Honda Vertu dealership in Grantham. Oh my word! Hands down this has been THE best motorbike buying experience ever! By miles!
Adam introduced himself after a few minutes of me browsing. Without any hassle or stalking, he allowed me time and space to look at the great selection of bikes. He happily offered to take bikes from their parked positions to allow me to sit on each one. His knowledge of the stock was second to none in terms of depth of specs and history! Absolutely brilliant and this gave me even more confidence in the potential of buying a Honda. I found a CB1000R which ticked every box I had expected in a bike. I was looking for a new riding position from my usual sports bikes, but with great power, handling and reputation! The bike was absolutely spotless! I thought it was brand new before Adam told me its age and mileage! Anyway, that was that! Bike bought, the deal was amazing and the bike is just fantastic! I am so very pleased with it and my purchase.
Thank you Adam, truly the most perfect salesmanship with the added bonus of such brilliant knowledge of the bikes. The admin was slick and seamless, much of it electronic. I selected a pickup day and time. On arrival the bike had been prepared and was ready (inside away from any chance of anyone sitting in it or it catching a rain cloud!).
The handover was detailed and at a pace which was perfect.
I have already received the ownership documents via DVLA 2 working days after riding the bike home!
The bike is just amazing! A-Mazing! Love it.
Thank you Vertu, thank you Adam! Such a great experience, my wife is already looking to buy her next bike from this dealership!
May 11, 2026
Unprompted review
Reply from vertumotorcycles.com
Hi Andy
Thank you so much for taking the time to share such an incredible and detailed review — it truly means a huge amount to us.
We’re absolutely delighted to hear that, after so many years and experiences with different dealerships, your visit to Vertu Honda Grantham stood out as the best motorbike buying experience you’ve ever had. That is fantastic to read.
It’s brilliant to know that Adam’s approach made such a difference — giving you the time and space to browse, offering help when needed, and backing it all up with such impressive product knowledge. Being able to try different bikes comfortably and confidently is so important, and it’s great to hear he supported you perfectly in finding the right one.
What a fantastic choice with the CB1000R — it sounds like it ticks every box for you, and we love hearing how impressed you were with its condition. From the deal itself to the preparation, smooth admin process, and detailed handover, it’s wonderful to know everything came together exactly as it should.
We’re also thrilled to hear how quickly everything followed through after collection, right down to receiving your ownership documents — and, most importantly, that you’re loving the bike… A‑Mazing indeed!
Your kind words about Adam’s “perfect salesmanship” and knowledge will mean a great deal to him, and it’s fantastic to hear your wife is already considering her next bike with the team too!
Thank you again for such a glowing recommendation — we truly appreciate it and wish you many safe and enjoyable rides ahead.
Kind regards
Dawn
Staff are very helpful and…
Staff are very helpful and knowledgeable, and the product is the best!
May 16, 2026
Unprompted review
Reply from vertumotorcycles.com
Hi Daniel
Thank you for your lovely feedback. We're delighted to hear that you found the staff so helpful and knowledgeable, and that you’re pleased with the product too — that’s exactly what we strive to deliver.
Your kind words are truly appreciated.
Kind regards
Dawn
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