The whole experience of purchasing my car of choice was very enjoyable and hassle free. Sean took care of us and made us very welcome, he was extremely friendly and helpful. His knowledge about the ca... See more
Company replied
Location
Switch locationConcorde Way, BMW, Preston Farm Industrial Estate, TS18 3RB Stockton-on-Tees, County Durham, GB
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Ethan was really helpful throughout the whole process from the Vertu Teeside Branch. As a young woman buying a car, I felt really looked after and comfortable dealing with him. I never felt pressured... See more
Company replied
Having going to the showroom just to view the cars and get some ideas of what we might like we were approached by a lovely male called Ethan. It was his first day with BMW Preston Farm. He was very fr... See more
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Purchased a nearly new BMW X3 from Teesside BMW. Dealt with Sean who had a great knowledge of the car and its features. He made sure the car was prepared at short notice for collection. He also provid... See more
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Company details
About Vertu Motors - BMW Teesside
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Concorde Way, BMW, Preston Farm Industrial Estate, TS18 3RB, Stockton-on-Tees, County Durham, United Kingdom
- 0330 012 3571
4.8
Excellent
229 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Very satisfied with the whole process…
Very satisfied with the whole process from start to finish. Nothing was too much trouble and everything was explained in detail. Very happy with my new vehicle.
October 6, 2025
Unprompted review
Reply from Vertu Motors - BMW Teesside
Good morning, Karin. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
Excellent experience! Highly recommended!
Excellent experience! Jess was very friendly, informative and went above and beyond to accommodate our needs. Would highly recommend purchasing a car from Vertu BMW Teesside!
September 30, 2025
Unprompted review
Reply from Vertu Motors - BMW Teesside
Thank you so much for your kind words! We are so happy to hear that Jess was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith
Absolutely amazing customer service…
Absolutely amazing customer service from Micheal Deo, he explained everything about the car and extras if I wanted them, he was very thorough when demonstrating how the new car functioned and he talked me through how to operate the car in depth making sure I understood everything and was comfortable and happy along the way.
September 30, 2025
Unprompted review
Reply from Vertu Motors - BMW Teesside
Good afternoon Wendy. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Michael and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean
All the staff and sales people were…
All the staff and sales people were very friendly and informative, nothing was too much trouble.
Very pleased with my used car- test drive and transaction was first class.
September 26, 2025
Unprompted review
Reply from Vertu Motors - BMW Teesside
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
My experience felt really personalised
My experience felt really personalised and Sean was great. Something I really liked was that he was proactive, which for me personally was reassuring and important when making such a big investment.
September 24, 2025
Unprompted review
Reply from Vertu Motors - BMW Teesside
Good morning. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Sean and the team. We hope to see you again soon. Happy motoring, Kerry
Welcoming staff
Welcoming staff, very helpful and give enough time to ask questions.
Easy documentation including part exchange. Paid almost same price minus the hassle.
September 24, 2025
Unprompted review
Reply from Vertu Motors - BMW Teesside
Hi all. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
Excellent service from all of the…
Excellent service from all of the friendly staff at the Vertu Honda site Stockton
September 16, 2025
Unprompted review
Reply from Vertu Motors - BMW Teesside
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
Great service from James in the sales…
Great service from James in the sales team, from first meeting to the handover of my car everything was dealt with extremely well. Loving the new car so all is good
September 19, 2025
Unprompted review
Reply from Vertu Motors - BMW Teesside
Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
great service
Brilliant service from staff, they were up front and didn't try and force the sale.
September 18, 2025
Unprompted review
Reply from Vertu Motors - BMW Teesside
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Very considerate and helpful
September 13, 2025
Unprompted review
Reply from Vertu Motors - BMW Teesside
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
The overall feel of the garage felt…
The overall feel of the garage felt very professional and trustworthy unlike other garages I had visited. The team were extremely attentive and helpful with everything. They were accommodating to my long working hours and worked around certain hours for phone calls and emails. The process was very easy and smooth - no mishaps or need for thousands of documents.
September 13, 2025
Unprompted review
Reply from Vertu Motors - BMW Teesside
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
Excellent service from initial contact…
Excellent service from initial contact to picking up vehicle also travelled from Scotland well worth the journey 1st class in all aspects
September 11, 2025
Unprompted review
Reply from Vertu Motors - BMW Teesside
Good morning, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
10/10 service from all of the team
10/10 service from all of the team, special mention to Sam.
September 2, 2025
Unprompted review
Reply from Vertu Motors - BMW Teesside
Thank you so much for your kind words! We are so happy to hear that Sam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Reply from Vertu Motors - BMW Teesside
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
Reply from Vertu Motors - BMW Teesside
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
We have been BMW VERTU Motors customers…
We have been BMW VERTU Motors customers for a few years now because the service is exceptional ech visit. The sales team treat you with respect, they are very knowledgeable and provide the best deals for their clients. Our recent purchases were facilitiated by Michael Deo who we highly recommend, a consumate professional.
September 9, 2025
Unprompted review
Reply from Vertu Motors - BMW Teesside
Thank you so much for your kind words! We are so happy to hear that Michael was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Best yet I have bought a lot of cars from…
I have bought a lot of cars from various car dealers but after going to Vertu bmw Stockton these were by far the best yet
10out 10 nothing was any trouble defo recommend them and the sales man Michael
September 9, 2025
Unprompted review
Reply from Vertu Motors - BMW Teesside
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
Exceptional customer care.
Exceptional customer care.
Mike Smith was amazing.
September 8, 2025
Unprompted review
Reply from Vertu Motors - BMW Teesside
Good morning Ian. Thank you for very much for your review. Thank you so much for your kind words! We are so happy to hear that Ian was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Amazing customer service from Mike…
Amazing customer service from Mike Smith. Second time I have gone direct to him and couldn't of gotten a better salesman.
September 6, 2025
Unprompted review
Reply from Vertu Motors - BMW Teesside
Thank you so much for your kind words! We are so happy to hear that Mike was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
Brilliant
Brilliant, very professional from the first day of inquiry to the pick up of the new car. Everything explained and nothing missed. Thank you Mike Deo, excellent service.
September 2, 2025
Unprompted review
Reply from Vertu Motors - BMW Teesside
Thank you so much for your kind words! We are so happy to hear that Mike was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
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