The Sales Guy Kieran ay Vertu Ford Morpeth was brilliant and very knowledgeable, he really knew has stuff. very efficient and not pushy well done. Love the car thank you
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See what reviewers are saying
The whole of the staff at Vertu Ford in Morpeth are very customer friendly, knowledgeable and courteous. I have always received helpful information about the right car for me.
Company replied
Costumer service was amazing. Lewis made the process seamless👍🏿. If you're thinking about buying your next car, think BYD Morpeth.
Company replied
My buying experience with Vertu Honda Morpeth was great every step of the way. It's my second Jazz from there and the service throughout both journeys was easy. The sales staff were knowledgeable and... See more
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Company details
About Vertu Motors - BYD Morpeth
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Coopies Lane, NE61 6JN, Morpeth, Northumberland, United Kingdom
- 0330 108 9618
4.8
Excellent
63 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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It was a pleasure to buy my new car in…
It was a pleasure to buy my new car in a part exchange from Vertu, Morpeth. The process was simple and each stage was explained clearly throughout by salesman, Paul. I love my new car and I would recommend this garage.
August 29, 2025
Unprompted review
Reply from Vertu Motors - BYD Morpeth
Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Avoid Morpeth Branch
Had issues with the Coopies lane, Morpeth branch. Had issues with them years ago but thought about giving them another chance as I have just bought a new car. Issues still remain, however. They could not resolve two simple issues, one of which was a fault on the battery. Had it in twice to be told each time the same thing. They even refused point blank to do any other tests to find out what else the issue might be. Ford contacted them direct and asked them to do an additional test and they refused them too! Absolutely unacceptable. So we are left with a car now with a battery which is constantly not charging properly! It’s only a matter of time before we come back to completely flat battery!! Customer service was awful, spoken to as if we were inconveniencing them. Could not seem to get their heads round leaving a customer with a car that has faults is not acceptable. I would say avoid this garage at all costs.
July 10, 2025
Unprompted review
Reply from Vertu Motors - BYD Morpeth
Good morning Ian, Thank you for taking your time to leave this review. We have left you a voicemail after contacting you to discuss further, If you could please give us a call at your earliest convenience. Kind regards, Jamie Macleod, Branch Manager
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