⭐⭐⭐⭐⭐ Outstanding, pressure-free service from Andrew! We recently took our Cupra Formentor in for a service and ended up looking around the showroom. Andrew approached us warmly, offered... See more
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Very easy to deal with and love the cars 🚗 all the staff were very friendly and helpful answered all the questions we had and knew all about the cars infotainment system patently went through it wit... See more
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From walking through the doors at Vertu Motors to leaving with our gorgeous car was excellent customer service. Nothing was to much to ask, Joe Miller went above and beyond for us. Joe even said if we... See more
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The staff we had communication with were good, friendly and resourceful. There is a LOT of bumph and paperwork to be covered with the finance issues, which takes a lot of patience - on both sides. E... See more
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Company details
About Vertu Motors - CUPRA Derby
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Locomotive Way, Pride Park, DE24 8PU, Derby, Derbyshire, United Kingdom
- 0330 108 8131
4.7
Excellent
74 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Mobility car
From first going in to enquire about a Mobility car the service was excellent, very friendly staff & answered all questions without any faff , I visited Ford , Volvo , Peugeot & VW but Vertu Cupra Derby was the best by far .
February 9, 2026
Unprompted review
Reply from Vertu Motors - CUPRA Derby
Thank you for sharing your experience. I’m really pleased to hear that from your first enquiry about a Motability car, the team provided excellent, friendly service and answered everything clearly. It’s wonderful to know that after visiting Ford, Volvo, Peugeot and VW, Vertu CUPRA Derby stood out as the best by far. I’ll make sure the team hears your kind feedback.
Kind regards, Keith
Lovely staff
Lovely staff, friendly
The whole team care about the customer experience
This is my third car with the dealership
Thank you
February 3, 2026
Unprompted review
Reply from Vertu Motors - CUPRA Derby
Thank you for this lovely review. We're delighted to hear that you found our team friendly and truly focused on delivering a great customer experience. It means a lot to know this is your third car with us — your continued trust is genuinely appreciated.
Thank you again for your loyalty and kind words.
Kind regards
Keith
Avery efficient company to trade with…
Avery efficient company to trade with with a top quality sales team.our sales man Fitz Martin was first class he answered all our questions in great detail nothing was too much trouble for him which made me feel I was dealing with a very trustworthy company. Thank you once again Fitzfor all your help.
January 28, 2026
Unprompted review
Reply from Vertu Motors - CUPRA Derby
Good morning William,
Thank you very much for sharing such a detailed and thoughtful review.
I’m delighted to hear that you found the company efficient to trade with and that our sales team made a strong impression. It’s fantastic to know that Fitz provided first‑class service, answering all your questions with care and detail, and making you feel confident and well looked after throughout the process.
Your kind words about his professionalism and trustworthiness mean a great deal.
Thank you once again for your feedback — it’s truly appreciated.
Kind regards,
Dean
Choosing the car is easy, all the finance stuff is confusing, especially when its all a new experience.
The staff we had communication with were good, friendly and resourceful. There is a LOT of bumph and paperwork to be covered with the finance issues, which takes a lot of patience - on both sides. Each time we visited (twice) we had a lot of trouble finding the entrance - following the postcode is not helpful. We feel we got what we wanted, at a fair price, with plenty of input from Keisi and her manager.
January 21, 2026
Unprompted review
Reply from Vertu Motors - CUPRA Derby
Thank you for sharing your experience. I’m pleased to hear that the team were friendly, helpful, and resourceful throughout, and that Keisi and her manager supported you in finding the right car at a fair price. I appreciate your patience with the necessary finance paperwork, and I’m sorry to hear about the difficulty locating the entrance—we’ll make sure this feedback is passed on so the signage and directions can be reviewed.
Kind regards,
Keith
Sales staff
Sales staff, in particular FItz. Good, friendly environment.
January 29, 2026
Unprompted review
Reply from Vertu Motors - CUPRA Derby
Good morning, Godfrey .
Thank you so much for your kind words! We are so happy to hear that FItz was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
All dealings with staff were helpful
All dealings with staff were helpful. They could not have been more professional. The showroom is immaculate.
January 29, 2026
Unprompted review
Reply from Vertu Motors - CUPRA Derby
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
This is my second mobility car through…
This is my second mobility car through SEAT and from start to finish was smooth sailing. All I had to do was choose the car and colour and everything else was done for me by Fitz. Fitz was bubbly and helpful throughout the whole process from making me and my boys comfortable in the show room, going through everything with me, arranging car pick as well as sorting my handover of my old car. He went through all the things on the car with me so I knew what was what and called to make sure we got home safe and everything was ok. I know if I have any problems or anything I'm unsure of I can just give them a call or pop down to my local SEAT and they will help me with it. As someone who had never had much luck with cars it has been a breath of fresh air and I would highly recommend going here if you are looking for a new car.
January 28, 2026
Unprompted review
Reply from Vertu Motors - CUPRA Derby
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
No hard sales push from these guys…
No hard sales push from these guys friendly, helpful, welcoming. Great deal on my part exchange and new car. No pressurised environment,couldn't do enough.
Would highly recommend Vertu Seat Derby.
January 26, 2026
Unprompted review
Reply from Vertu Motors - CUPRA Derby
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Excellent experience with Cupra
Excellent experience with Cupra, liased with Andy who was very helpful and sorted the perfect car for me straight away! Would recommend
January 23, 2026
Unprompted review
Reply from Vertu Motors - CUPRA Derby
Thank you so much for your kind words! We are so happy to hear that Andy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
I had the best service
I had the best service. Cars were explained,suggestions made specific to my brief and my car was spotless on collection.Help was offered if needed and polite reminders where appropiate. They deserve the 5 stars.
January 23, 2026
Unprompted review
Reply from Vertu Motors - CUPRA Derby
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
Staff were very friendly and attentive
Staff were very attentive,friendly and informative which is important for a woman on her own.There was no hard sell and they were happy for me to stay as long as I wanted and because Fitz and Tom were so caring I bought a car!!
January 22, 2026
Unprompted review
Reply from Vertu Motors - CUPRA Derby
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
From the second we walked in
From the second we walked in, we were made to feel welcome by Andy.
He passed us on to Fitz who was great: nothing was too much trouble for him.
The car we wanted to see was iced up and covered in snow- no problem, this was washed away. Test drive was excellent.
Anyway, we bought our perfect car from Fitz, and it was delivered to our home by Andy.
Great and friendly service. We were informed clearly at all stages of the purchase.
January 10, 2026
Unprompted review
Reply from Vertu Motors - CUPRA Derby
Thank you so much for your kind words! We are so happy to hear that Andy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Very good communication from all
Very good communication from all. Answered all my questions in the lead to a test drive of the car. Joe and Ben were great. The car handover was great too. Set up cupra app for me and ran through how the car operated. Would recommend using them.
January 7, 2026
Unprompted review
Reply from Vertu Motors - CUPRA Derby
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Amazing service
Joe at Vertu Motors was amazing. My car decided to pack in just after Xmas and brought forward us wanting a new car we had been searching for a few days and came across a Hyundai Tuscan . We arrived at Vertu as Joe and as pulling in with said vehicle and we pounced on him straight away . He was friendly , professional and we were done and dusted with the purchase in no time at all . If we had managed to get there any earlier I think we would have been taking the car the same day but it as it was close to closing we collected the next day . Tom and Joe were there to greet us with everything ready the next day and off we went . Extremely impressed from start to finish. Thanks fellas
Gemma Wood
December 30, 2025
Unprompted review
Reply from Vertu Motors - CUPRA Derby
Thank you so much for your kind words! We are so happy to hear that Joe was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
I have had a pleasure to deal with Ben…
I have had a pleasure to deal with Ben Tomlinson, he did listen to my wants and needs and delivered, thanks Ben for everything
December 13, 2025
Unprompted review
Reply from Vertu Motors - CUPRA Derby
Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
New Car Cupra Tavascan V2
I really like my new car. It was made better by having Andrew on hand to guide me though the process seamlessly from start to finish. He was helpful and very knowledgeable about the products Cupra sell. Well done Andrew and Team. 👍
November 25, 2025
Unprompted review
Reply from Vertu Motors - CUPRA Derby
Thank you so much for your kind words! We are so happy to hear that Andrew was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
A great experience from start to…
A great experience from start to finish, a special shout out to Fitz who was always enthusiastic and happy to help.
November 17, 2025
Unprompted review
Reply from Vertu Motors - CUPRA Derby
Good morning Paul. Thank you so much for your kind words! We are so happy to hear that Fitz was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Helpful
Staff were very helpful in bringing a vehicle from another site and supporting with the whole process. Thank you Keisi and Matt.
November 14, 2025
Unprompted review
Reply from Vertu Motors - CUPRA Derby
Good afternoon. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Very friendly and detailed with a good…
Very friendly and detailed with a good price.
November 13, 2025
Unprompted review
Reply from Vertu Motors - CUPRA Derby
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
Very helpful
Ollie and Andy at Derby Seat were very friendly and helpful with any questions we had and Andy spent lots of time with us when introducing us to our new car we had good service
October 24, 2025
Unprompted review
Reply from Vertu Motors - CUPRA Derby
Good morning, Sheila. Thank you so much for your kind words! We are so happy to hear that Ollie and Andy were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
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