Vertu Motors - Dacia Leicester Reviews 

59
TrustScore 4.5 out of 5

4.6

39 Raw Dykes Road, LE2 7JU Leicester, Leicestershire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Jas was so helpful and completely understood what we were looking for. He pulled out all the stops to get the car ready in time which we really appreciated ,Nathan (manager) went out of his way to che... See more

Company replied

Rated 5 out of 5 stars

Vish Joshi the salesman at Dacia Vertu Leicester was excellent. He explained each process clearly and carefully. There was a lot to take in changing from a manual Duster to a Hybrid Automatic. Also th... See more

Company replied

Rated 5 out of 5 stars

It was great experience with vertu toyota leicester. The sales person named Lily was very cooperative and supportive. She looked after us very well. Her customer service was also amazing. She i... See more

Company replied

Rated 5 out of 5 stars

Vich was great. He was knowledgeable and didn't rush us to make our decision. Informed us of progress every step of the way

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Dacia Leicester

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • 39 Raw Dykes Road, LE2 7JU, Leicester, Leicestershire, United Kingdom

  • 0330 108 8696

4.6

Excellent

TrustScore 4.5 out of 5

59 reviews

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4.6

All reviews

(59)

13,378 reviews in the last 12 months

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Rated 5 out of 5 stars

Great attention from Vish and Matt to…

Great attention from Vish and Matt to manage delivery of my new Duster. Made sure I was happy with everything up to the point at which I left the dealership. Assisted with follow up requirements immediately.

December 10, 2025
Unprompted review
Vertu Motors  - Dacia Leicester logo

Reply from Vertu Motors - Dacia Leicester

Good morning, John .
Thank you so much for your kind words! We are so happy to hear that Vish and Matt were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Rated 5 out of 5 stars

I was very impressed with the all…

I was very impressed with the all process and the service we received staff were nice and helpful especially Fidelis that attended to us.every things went smoothly. Thank you so much for your help

December 8, 2025
Unprompted review
Vertu Motors  - Dacia Leicester logo

Reply from Vertu Motors - Dacia Leicester

Good morning Francoise. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Fidelis and the team. We hope to see you again soon. Happy motoring, Dean

Rated 5 out of 5 stars

Just got my new Dacia Duster from Vertu…

Just got my new Dacia Duster from Vertu Leicester. Matt Sidey was a great help. The whole process was slick and painless.

November 26, 2025
Unprompted review
Vertu Motors  - Dacia Leicester logo

Reply from Vertu Motors - Dacia Leicester

Thank you so much for your kind words! We are so happy to hear that Matt was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Rated 5 out of 5 stars

Vish Joshi the salesman at Dacia Vertu…

Vish Joshi the salesman at Dacia Vertu Leicester was excellent. He explained each process clearly and carefully. There was a lot to take in changing from a manual Duster to a Hybrid Automatic. Also the tech side of things has developed enormously in the last 2 years. It felt like driving a computer. Nothing was too much trouble and he encouraged me to follow things up with him if there were any problems, which was very reassuring.

November 26, 2025
Unprompted review
Vertu Motors  - Dacia Leicester logo

Reply from Vertu Motors - Dacia Leicester

Thank you so much for your kind words! We are so happy to hear that Vish was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Rated 5 out of 5 stars

Above and beyond

despite some issues with the registration of a personal plate, Steve went above and beyond help to sort out the issues. Love the car

September 27, 2025
Unprompted review
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Reply from Vertu Motors - Dacia Leicester

Good afternoon, Mike. Thank you so much for your kind words! We are so happy to hear that Steve was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Rated 5 out of 5 stars

Excellent service

Excellent service, professional and friendly staff, early days having picked the car up this morning.
Great handover from Brodie who refreshed me on the layout and set my phone up!
Thanks

October 15, 2025
Unprompted review
Vertu Motors  - Dacia Leicester logo

Reply from Vertu Motors - Dacia Leicester

Good morning Mick. Thank you so much for your kind words! We are so happy to hear that Brodie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

Great service (Kier Starmer 😂)

Great service from the beginning of the journey to final hand over. Seb was great even doing an excellent hand over.
We’ve bought many cars over the years and this was the best so far.
Well done Vertu

October 13, 2025
Unprompted review
Vertu Motors  - Dacia Leicester logo

Reply from Vertu Motors - Dacia Leicester

Thank you so much for your kind words! We are so happy to hear that Seb was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

Rated 5 out of 5 stars

Excellent

The Sales Staff I delt with were excellent

September 25, 2025
Unprompted review
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Reply from Vertu Motors - Dacia Leicester

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Rated 5 out of 5 stars

Viraj was extremely efficient in…

Viraj was extremely efficient in helping me decide on buy my first Dacia car , he knew a lot about the car which helped me in my decision.Viraj explained the whole process clearly .

September 30, 2025
Unprompted review
Vertu Motors  - Dacia Leicester logo

Reply from Vertu Motors - Dacia Leicester

Good morning Charles. Thank you so much for your kind words! We are so happy to hear that Viraj was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 1 out of 5 stars

DO NOT TRUST

Was going to buy £6999 White Dacia Duster. Cambelt had been replaced but NOT water pump!!! Good practice to replace both. Water pump failure is catastrophic as on cambelt. Never had a mechanic replace one but not the other. WHAT OTHER CORNERS DO THEY CUT??

September 24, 2025
Unprompted review
Vertu Motors  - Dacia Leicester logo

Reply from Vertu Motors - Dacia Leicester

Thank you for raising this for me to check,

I have investigated this, and Dacia do not recommend the replacement within the schedule, we have reviewed the repair manual to confirm this.

All our vehicles get fully inspected and checked to ensure they’re in the best condition for sale; the company reputation is very important.

Should you wish to discuss this further please feel free to call me on 01162 222530

Many thanks Matthew Jones General Manager Renault/Dacia Leicester.

Rated 5 out of 5 stars

This was our third car bought through…

This was our third car bought through Vertu and it could not have beenmade any easier, thanks to Lucy Hutchinson’s
Lucy kept us fully informed at all stages and dealt with any queries raised. Excellent service, thanks.
.

September 19, 2025
Unprompted review
Vertu Motors  - Dacia Leicester logo

Reply from Vertu Motors - Dacia Leicester

Thank you so much for your kind words! We are so happy to hear that Lucy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Rated 5 out of 5 stars

Friendly knowledgeable staff

My sales representative was very knowledgeable and friendly helpful with everything

September 18, 2025
Unprompted review
Vertu Motors  - Dacia Leicester logo

Reply from Vertu Motors - Dacia Leicester

Good morning. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry

Rated 5 out of 5 stars

Excellent service

I went to Vertu Motors just to have a test drive in a Dacia Spring. The salesman, Vijay, was very polite and courteous. He explained all the car systems, and answered all my question, stupid or otherwise, in a polite manner, over 20 minutes. Took me for a test drive and I loved it. As I was paying cash. they gave me a great deal. Unfortunately, like all businesses these days, it was dealt with by computer and mobile phone, but Vijay was very helpful and assisted me when I struggled. Would recommend this dealership, and especially Vijay, to anyone.

September 12, 2025
Unprompted review
Vertu Motors  - Dacia Leicester logo

Reply from Vertu Motors - Dacia Leicester

Hi John. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Vijay and the team. We hope to see you again soon. Happy motoring, Kerry

Rated 5 out of 5 stars

Excellent customer care

Excellent customer care before buying the new car and also after buying the car mr Paul Couchman was very helpful

September 10, 2025
Unprompted review
Vertu Motors  - Dacia Leicester logo

Reply from Vertu Motors - Dacia Leicester

Good evening Harish. Thank you for taking the time to leave a review regarding your experience with our Sales Team at Vertu Dacia Leicester. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Selina.

Rated 5 out of 5 stars

Very helpful,love my car,

September 4, 2025
Unprompted review
Vertu Motors  - Dacia Leicester logo

Reply from Vertu Motors - Dacia Leicester

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Rated 5 out of 5 stars

Excellent customer service …

Dropping in without an appointment Akesh was very helpful and knowledgeable. He did go the extra mile to get us the best deal possible and secure the vehicles for us on the day.

August 30, 2025
Unprompted review
Vertu Motors  - Dacia Leicester logo

Reply from Vertu Motors - Dacia Leicester

Thank you so much for your kind words! We are so happy to hear that Akesh was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

Rated 5 out of 5 stars

Vertu

Vertu, Raw Dykes Road, Leicester, has repeatedly provided me over-and-above exceptional service, during the purchase and after-care of my used Nissan Juke, from sales staff, to the manager and service staff. I cannot recommend them highly enough.

August 6, 2025
Unprompted review
Vertu Motors  - Dacia Leicester logo

Reply from Vertu Motors - Dacia Leicester

Good morning Gail, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry

Rated 5 out of 5 stars

Purchased Vehcile back for 1st Service

Purchased a second hand car from here last year, been back for first service.

Pleasant experience and will be returning later this year for a new car for the Mrs.

June 25, 2025
Unprompted review
Vertu Motors  - Dacia Leicester logo

Reply from Vertu Motors - Dacia Leicester

Good afternoon Craig. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Rated 5 out of 5 stars

Excellent service by the sales team.

Excellent service by the sales team.
Very friendly, professional and helpful.
I will definitely use again & recommend to others.

June 4, 2025
Unprompted review
Vertu Motors  - Dacia Leicester logo

Reply from Vertu Motors - Dacia Leicester

Good morning Jason. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

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