Vertu Motors - Ford Wigan Reviews 

106
TrustScore 5 out of 5

4.8

Challenge Way, Martland Park, WN5 0LD Wigan, Greater Manchester, GB


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Rated 5 out of 5 stars

Dave Brady was more than helpful.I felt very comfortable on the test drive.He explained everything that I asked about the car.The whole process was conducted in a friendly & professional manner! The c... See more

Company replied

Rated 5 out of 5 stars

As always the team at Wigan Vertu were superb all the way through our new car purchase. So professional, answering our many questions, explaining things so we could understand about changing from hyb... See more

Company replied

Rated 5 out of 5 stars

5 star customer service as always from Vertu Wigan! Ryan was amazing when helping us to sort our new car! Brilliant communication all the way through, quick responses to any of our queries and he was... See more

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Rated 5 out of 5 stars

After having our car stolen, both Gareth and John were very sympathetic and helpful in our purchase of a car. They listened to what we wanted, and there were no sales pressure tactics. We love our For... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Ford Wigan

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Challenge Way, Martland Park, WN5 0LD, Wigan, Greater Manchester, United Kingdom

  • 0344 659 0049

4.8

Excellent

TrustScore 5 out of 5

106 reviews

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Replied to 96% of negative reviews

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4.8

All reviews

(106)

13,261 reviews in the last 12 months

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Rated 5 out of 5 stars

Good buying experience

The whole buying experience was excellent from start to finish . I also got a good trade in deal and the exchange of vehicles was easy. Would definately buy from them again.

November 19, 2025
Unprompted review
Vertu Motors  - Ford Wigan logo

Reply from Vertu Motors - Ford Wigan

Good afternoon. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean

Rated 5 out of 5 stars

Used car purchase and trade in

Transported car from Durham to Wigan without any commitment from me. Acceptable price for my trade in. Nursed me through the purchasing process. I had owned same car for 15yrs. Signing docs by text / PIN etc all new to me. Thanks to David (sales) and Sam who showed me round the new car when it came to Wigan.

November 22, 2025
Unprompted review
Vertu Motors  - Ford Wigan logo

Reply from Vertu Motors - Ford Wigan

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Excellent service

Excellent service. Very helpful. Keep you updated from the day you order your car and very helpful showing you all the things around the car once car is ready to collect. Big Thankyou to Tim (Wigan branch)

December 1, 2025
Unprompted review
Vertu Motors  - Ford Wigan logo

Reply from Vertu Motors - Ford Wigan

Good morning Cassandra. Thank you so much for your kind words! We are so happy to hear that Tim was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

The Best Car dealer in Wigan. (vertu Ford)

Absolutely fantastic! Jordan and Stuart couldn’t have been more helpful. They really went out of their way to find me a great deal on a brand new car, they explained everything (I have never bought brand new before!) and also calmed my nerves about transitioning from a manual to an automatic. I couldn’t recommend this dealer enough (Wigan branch) not your usual pushy sales people. Just genuinely there to make sure you get the best deal, such honest and caring people.

November 11, 2025
Unprompted review
Vertu Motors  - Ford Wigan logo

Reply from Vertu Motors - Ford Wigan

Thank you so much for your kind words! We are so happy to hear that Jordan & Stuart were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Rated 5 out of 5 stars

Harry helped me purchasing my first car…

Harry helped me purchasing my first car and made the sale very easy & was also very patient with all the questions I had with it being my first car.
Sam also made the process of picking my car up very easy and provided great customer service.

Thank you both!!

November 15, 2025
Unprompted review
Vertu Motors  - Ford Wigan logo

Reply from Vertu Motors - Ford Wigan

Good afternoon Hayley. Thank you so much for your kind words! We are so happy to hear that Harry was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

EXCELLENT service from the start

EXCELLENT service from the start! John, Harry & Sam in Wigan, as well as staff in their Gateshead HQ, couldn't have been more professional, helpful & caring. My questions were answered promptly and fully, and thanks to photos and videos I had all the information I needed to buy my car online.

November 18, 2025
Unprompted review
Vertu Motors  - Ford Wigan logo

Reply from Vertu Motors - Ford Wigan

Good afternoon Jennifer. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Rated 5 out of 5 stars

Easy to do Business with.

Easy to do Business with.
Friendly staff who did pester after first visit but found a car to the spec. that we wanted. They let us know when the could have it ready with a smooth exchange on site.

November 7, 2025
Unprompted review
Vertu Motors  - Ford Wigan logo

Reply from Vertu Motors - Ford Wigan

Good morning David. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean

Rated 5 out of 5 stars

Ryan and Stewart both were great

Ryan and Stewart both were great, with regular updates and making sure the car was ready as soon as they could. The car was a surprise for my wife so they help make it a memorable day for us all 😊

November 5, 2025
Unprompted review
Vertu Motors  - Ford Wigan logo

Reply from Vertu Motors - Ford Wigan

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Hi Bought a kuga from vertu ford Wigan…

Hi Bought a kuga from vertu ford Wigan picked the vehicle up hand over and service were grate
Only noticed after getting the vehicle home a dent in the passenger door, informed the sales man Dave Brady and he sorted it out.
Sent a repair service to my address and they carried out the repair
Can’t praise Vertu and Dave enough

October 28, 2025
Unprompted review
Vertu Motors  - Ford Wigan logo

Reply from Vertu Motors - Ford Wigan

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Rated 5 out of 5 stars

The service I recently was impeccable

The service I recently was impeccable, in particular David at vertu ford Wigan . From the start to the very end they were professional and polite, they kept me informed at all times and guided me through the process of t & c. I would recommend this service again

October 22, 2025
Unprompted review
Vertu Motors  - Ford Wigan logo

Reply from Vertu Motors - Ford Wigan

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Ford Explorer Premium from Vertu Ford Wigan

I live in Blackpool and have been looking to change my smaller 4 year old electric MG SUV for some time and have been looking seriously at the New Ford Explorer EV after viewing many good reviews online. After having no response from my local Ford Dealer after even test driving the car there earlier in the year, I decided to look further afield for another respected Ford Dealer. I received a call back from Jordan at Vertu Ford in Wigan, who couldn't have been more helpful, knowledgeable and answered all the questions I needed to make my purchase. I travelled over to Wigan that very weekend to place my new car order and I am now waiting for the car to be built in Ford Europe Factory in Germany to my desired specifications and couldn't be more pleased with how the transaction was done and dusted so easily especially after waiting weeks for a response from the dealer in Blackpool who just seemed to be totally uninterested . Thank you Jordan and Steve for your valued support and I look forward in the next few months to receiving my brand new Ford Explorer Premium. Absolutely Brilliant!

September 27, 2025
Unprompted review
Vertu Motors  - Ford Wigan logo

Reply from Vertu Motors - Ford Wigan

Thank you so much for your kind words! We are so happy to hear that Jordan and steve was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew

Rated 5 out of 5 stars

No hard sell….easy to deal with

No hard sell….easy to deal with, honest and straightforward… would definitely recommend Vertu Wigan

September 30, 2025
Unprompted review
Vertu Motors  - Ford Wigan logo

Reply from Vertu Motors - Ford Wigan

Thank you so much for your kind words! We are so happy to hear that the team was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

Rated 5 out of 5 stars

Friendly staff

September 29, 2025
Unprompted review
Vertu Motors  - Ford Wigan logo

Reply from Vertu Motors - Ford Wigan

Thank you for taking your time to leave this great review! Kind regards, Selina

Rated 5 out of 5 stars

We were very impressed by the…staff

We were very impressed by the friendliness of the staff especially Dave our sales man who was very helpful and nothing was too much trouble for him and everything was completed as he said it would be.

September 17, 2025
Unprompted review
Vertu Motors  - Ford Wigan logo

Reply from Vertu Motors - Ford Wigan

Thank you so much for your kind words! We are so happy to hear that Dave was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

Rated 5 out of 5 stars

Great Customer Service

David Brady helped me with my purchase, from start to finish his customer service was first class, he was helpful polite and made everything very clear. The car industry needs more David's

September 17, 2025
Unprompted review
Vertu Motors  - Ford Wigan logo

Reply from Vertu Motors - Ford Wigan

Hi Sandra Thank you so much for your kind words! We are so happy to hear that David was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

Rated 5 out of 5 stars

Dave A great salesman.

Dave was our salesman. Very personable and professional. Nothing was too much trouble. Found us the right car that met our needs. A great experience all round.

September 12, 2025
Unprompted review
Vertu Motors  - Ford Wigan logo

Reply from Vertu Motors - Ford Wigan

Thank you so much for your kind words! We are so happy to hear that Dave was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Rated 5 out of 5 stars

Our sales person was Jordan he was…

Our sales person was Jordan he was great friendly answered all of our questions and we didn’t feel any pressure to buy

September 8, 2025
Unprompted review
Vertu Motors  - Ford Wigan logo

Reply from Vertu Motors - Ford Wigan

Thank you so much for your kind words! We are so happy to hear that Jordan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Rated 5 out of 5 stars

Great experience thank you (jordan)for…

Great experience thank you (jordan)for all your help.

September 2, 2025
Unprompted review
Vertu Motors  - Ford Wigan logo

Reply from Vertu Motors - Ford Wigan

Thank you so much for your kind words! We are so happy to hear that Jordan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Rated 5 out of 5 stars

Tim is wonderful

Tim is wonderful, it was so lovely getting our 2nd car from him. Very professional and helpful

September 1, 2025
Unprompted review
Vertu Motors  - Ford Wigan logo

Reply from Vertu Motors - Ford Wigan

Good afternoon Carol. Thank you so much for your kind words! We are so happy to hear that Tim was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

Dave Brady our salesman was brilliant…

Dave Brady our salesman was brilliant throughout and couldn’t have been anymore helpful.

September 5, 2025
Unprompted review
Vertu Motors  - Ford Wigan logo

Reply from Vertu Motors - Ford Wigan

Good morning Ross. Thank you so much for your kind words! We are so happy to hear that Dave was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

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