Vertu Motors - Ford Wigan Reviews 

107
TrustScore 5 out of 5

4.8

Challenge Way, Martland Park, WN5 0LD Wigan, Greater Manchester, GB


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Rated 5 out of 5 stars

Dave Brady was more than helpful.I felt very comfortable on the test drive.He explained everything that I asked about the car.The whole process was conducted in a friendly & professional manner! The c... See more

Company replied

Rated 5 out of 5 stars

As always the team at Wigan Vertu were superb all the way through our new car purchase. So professional, answering our many questions, explaining things so we could understand about changing from hyb... See more

Company replied

Rated 5 out of 5 stars

5 star customer service as always from Vertu Wigan! Ryan was amazing when helping us to sort our new car! Brilliant communication all the way through, quick responses to any of our queries and he was... See more

Company replied

Rated 5 out of 5 stars

After having our car stolen, both Gareth and John were very sympathetic and helpful in our purchase of a car. They listened to what we wanted, and there were no sales pressure tactics. We love our For... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Ford Wigan

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Challenge Way, Martland Park, WN5 0LD, Wigan, Greater Manchester, United Kingdom

  • 0344 659 0049

4.8

Excellent

TrustScore 5 out of 5

107 reviews

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Replied to 96% of negative reviews

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4.8

All reviews

(107)

13,279 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy New Car Day - Vertu (Ford Wigan)!

We’ve been getting our cars from Wigan Ford/Vertu every 2/3 years since the 54 plate (we love a new Ford … and a good deal! 😍) the main reason for using Wigan is that we’ve always found the sales staff (and all other staff) to be extremely friendly and helpful - particularly Tim and Stuart who are our “go to guys” - we’ve known both for a long long time and they are the reason we always go back to Vertu/Ford Wigan - we absolutely trust their sound knowledge and advice and wouldn’t go anywhere else for our Ford cars. Please convey our thanks and appreciation to Tim and Stuart - and I would hope you know how much of an asset they are to Wigan Vertu! We’re absolutely delighted with our new Puma’s 👍🏻 - thank you x

September 4, 2025
Unprompted review
Vertu Motors  - Ford Wigan logo

Reply from Vertu Motors - Ford Wigan

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Rated 5 out of 5 stars

Really good deal excellent salesman…

Really good deal excellent salesman Ryan at Virtu Wigan

September 3, 2025
Unprompted review
Vertu Motors  - Ford Wigan logo

Reply from Vertu Motors - Ford Wigan

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

I couldn’t have wished for a better…

I couldn’t have wished for a better service from the team at Bristol Street Wigan. I was very well looked after from start to finish and I’m absolutely in love with my new car! The team were so helpful and friendly and nothing was too much trouble. Dave in particular was amazing, he explained everything really well and made sure that everything was perfect and I knew how all the gadgets worked. I will certainly be returning to Vertu/Bristol Street Wigan. Lovely people, very knowledgeable and honest.

August 29, 2025
Unprompted review
Vertu Motors  - Ford Wigan logo

Reply from Vertu Motors - Ford Wigan

Thank you so much for your kind words! We are so happy to hear that Dave and the team were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

Rated 5 out of 5 stars

John Craig and Sam at wigan were…

John Craig and Sam at wigan were brilliant. Very helpful and made it all stress free

August 29, 2025
Unprompted review
Vertu Motors  - Ford Wigan logo

Reply from Vertu Motors - Ford Wigan

Thank you so much for your kind words! We are so happy to hear that John, Craig & Sam were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

Rated 1 out of 5 stars

AVOID

AVOID. Service is absolutely shocking especially if yours is a fleet car. I put my car in for a service and aircon re-fill and didn't see it again for over a month. They said the aircon condenser was leaking but when the fleet company asked for a picture they dropped the item from the list so I still have no aircon. The good reviews they get all relate to car sales not service. Zero communication from them for the whole time despite being told they would keep me updated, I had to phone them weekly. I for one will not be using this garage ever again.

August 20, 2025
Unprompted review
Vertu Motors  - Ford Wigan logo

Reply from Vertu Motors - Ford Wigan

Good afternoon Wayne, Thank you for taking your time to leave this review, I am sorry to hear that your experience has left you feeling this way, I will be in touch with you shortly to discuss further. Kind regards, Kenny Jones, General Manager

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