Made us welcome as soon as we walked in the showroom. Couldn't have asked for more. The service desk just happen to be the first people we meet but soon got us introduced to the very helpful people in... See more
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I was very impressed pressed with the service I got when buying the car the sales lady Charlotte was fantastic and I told her manager so. How ever I am not so impressed with there valet service I coul... See more
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Excellent service from start to finish from Vertu Motors, Boston. Tom Harris was knowledgeable, helpful and friendly. I am delighted with my second car from Vertu Motors and they will be my first port... See more
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I have to say the service I got from Charlotte the sales lady was very good. I even told her manager that she was great. However having the time for a closer look at the car I am very disappointed wit... See more
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Company details
About Vertu Motors - Honda Boston
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Marsh Lane, PE21 7QS, Boston, Lincolnshire, United Kingdom
- 0330 042 3955
4.8
Excellent
70 reviews
Replied to 95% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Great service and friendly staff …
Made us welcome as soon as we walked in the showroom. Couldn't have asked for more. The service desk just happen to be the first people we meet but soon got us introduced to the very helpful people in sales. A week later we took delivery of our new CR-V. I can thoroughly recommend Boston Honda great people and great service.
May 21, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Thank you for your lovely review. I’m so pleased you felt welcomed and well looked after throughout your visit, and it’s great to hear you’re enjoying your new CR‑V. Your recommendation means a lot to us.
Many thanks,
Chloe
Exceptional service i.
May 22, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
Great sales pitch
I have to say the service I got from Charlotte the sales lady was very good. I even told her manager that she was great. However having the time for a closer look at the car I am very disappointed with the valet I had to point out on collection dirt around the rear armrests and when home I could see the car had not really been valeted I could have done better myself. Not all the bents and scratches have been done in fact I cannot see why we had to wait over a week for the car. But to be fair they did fit new tyres and did a service.
May 19, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Hi Gary
Thank you for taking the time to share your feedback. We're really pleased to hear that Charlotte provided such a very good experience during the sales process — it’s great to know you felt she did such a fantastic job and that you even shared this with her manager.
However, we’re sorry to hear about your disappointment with the valeting and vehicle preparation on collection. We completely understand how frustrating that must have been, especially after waiting over a week. Your comments regarding the cleanliness and the condition not meeting expectations are taken seriously, as we aim to ensure every vehicle is presented to a high standard on handover.
We do appreciate your understanding regarding the new tyres and service carried out, and it’s good to hear these aspects were delivered as expected. That said, your overall experience on collection should have matched the high level of service you received earlier, so we will be sure to pass your feedback on to the team for review and improvement.
Thank you again for your honest and balanced review — it really helps us continue to improve.
Kind regards
Dawn
P
I was very impressed pressed with the…
I was very impressed pressed with the service I got when buying the car the sales lady Charlotte was fantastic and I told her manager so. How ever I am not so impressed with there valet service I could have cleaned the car better.
May 19, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Hi Gary
Thank you for taking the time to leave us a review. We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref TPGC2105 Kind regards, Dawn
Very good company to deal with very…
Very good company to deal with very nice staff overall very knowledgeable and a pleasure to deal with.
May 16, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
Excellent service from start to finish…
Excellent service from start to finish from Vertu Motors, Boston. Tom Harris was knowledgeable, helpful and friendly. I am delighted with my second car from Vertu Motors and they will be my first port of call next time.
May 19, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Hi Susan
Thank you for your wonderful feedback. We're absolutely delighted to hear that you received excellent service from start to finish at Vertu Motors Boston.
It’s fantastic to know that Tom Harris was knowledgeable, helpful, and friendly throughout — your kind words will mean a great deal to him. We're especially pleased that this is your second car with us and that you plan to return again in the future — your continued loyalty really means a lot to the team.
We’re thrilled that you’re delighted with your car and look forward to welcoming you back when the time comes.
Kind regards
Dawn
Reply from Vertu Motors - Honda Boston
Good afternoon Bijo,
Thank you for your review. It’s great to hear you found the staff and customer service so positive — we really appreciate your feedback.
Kind regards,
Dean
Very good service
Very good service, speedy service and lovely staff to talk to.
May 6, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Hi Jono,
Thank you very much for taking the time to leave this great 5‑star review. We’re delighted to hear that you received very good, speedy service and found the team at Vertu Honda Boston lovely to deal with.
Your kind feedback is really appreciated and means a lot to the team. If there’s anything we can help with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.
Sophia did a fantastic job
Sophia did a fantastic job. This is my first venture in to the All Electric world (an E:ny1... terrible name) and it hasn't disappointed. The charge times and range are all as explained. I got a great deal too as it was a very limited time offer.
I was looking at a smaller cheapie car just for commuting but this works for me on all levels.
All of the staff were super friendly, knowledgable and helpfull.
The dealership itself was warm welcoming and spotless.
Top Marks Boston and Sophia of course!
March 28, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Thank you so much for taking the time to leave such a fantastic 5‑star review. We’re absolutely delighted to hear about your experience at Vertu Honda Boston and your first step into the all‑electric world.
It’s great to know that Sophia did such a fantastic job supporting you throughout the process. She’ll be thrilled to hear how happy you are with your Honda e:Ny1 — especially that the range and charging times have lived up to expectations and that the vehicle works so well for your needs beyond commuting. Securing a great deal on a limited‑time offer is the cherry on top!
We’re also really pleased to hear your kind comments about the whole team, the welcoming atmosphere of the dealership, and the presentation of the showroom. Feedback like this truly means a lot to everyone at Boston.
Thank you again for choosing Vertu Motors, and we wish you many enjoyable and electric miles ahead.
Kind regards,
Liza.
Why cant all Car Dealerships be like this
The level of proffesionalism and service from my initial telephone enquiry was first class. I was provided with good technical information and sound financial dialogue with no unneccesary sales pitch ot tactics.
I was very impressed with the sales Executive Charlote who handled the whole process swiftly and efficiently and also with the Branch Manger Lauren who oversaw the sale when I collected the vehicle from the showroom.
May 1, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Hi David
Thank you for your fantastic feedback. We're delighted to hear that the level of professionalism and service you received was first‑class from your initial telephone enquiry onward. It’s great to know you found the technical information clear and the financial discussions helpful, without any unnecessary sales pressure.
A special thank you for recognising Charlotte — we’re really pleased to hear she handled the entire process swiftly and efficiently for you. We also appreciate you mentioning Lauren, the Branch Manager, who supported the sale at collection and helped ensure everything went smoothly.
Your kind words are truly appreciated by the whole team.
Kind regards
Dawn
Good customer service
Good customer service, very friendly and went way and beyond to help us with buying our new car. Credit to Kieran and Tom from honda boston.
April 21, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Good afternoon Deborah,
Thank you for your review. It’s great to hear you received such friendly and supportive customer service, and that Kieran and Tom went above and beyond to help with your new car. Your kind words are really appreciated.
Kind regards,
Dean
Wow Tom Harris
Wow! What a great sales person we had!
Tom Harris is who you need to secure a good sale. Polite, informative, knowledgeable, engaging, spot on Tom!
April 15, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Hi there,
Thank you for the fantastic review. Brilliant to hear Tom made such a strong impression — polite, knowledgeable, engaging, and clearly spot on throughout your experience. He’ll be thrilled with your feedback.
Kind regards,
Kerry
rofessional and made us feel at ease .
rofessional and made us feel at ease .
The main thing I noticed from other experiences I have had is they didn't pressure us into anything and let us completely decide what we wanted .
Extremely friendly and very reliable regarding appointments .
First time with electric and automatic so needed help with how to drive an automatic,very helpful and particularly Chris was really helpful and let us feel at ease if we needed any advice after we returned home with car as he has the same model .
April 15, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Hi there,
Thank you for the wonderful review. It’s great to hear how relaxed and comfortable the whole experience felt for you.
The team’s friendly, professional approach — especially giving you the space to make your own decisions with no pressure — really shines through in your comments. It’s also lovely to hear how reliable they were with appointments and how supportive they were as you got to grips with both electric and automatic driving for the first time.
Chris will be especially pleased to know his help made such a difference, and that knowing he drives the same model gave you extra confidence once you were home.
Really appreciate you sharing your experience.
Kind regards,
Kerry
Staff extremely polite
Staff extremely polite, the car we liked, Charlotte was very knowledgeable for the job she was doing, she showed us around the car made us feel very comfortable and welcoming, no pressure to buy the car, After 2days we went to buy the car, and everything was finalised by Tom. They both done a great job… Thanks
April 11, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Hi there,
Thank you for the fantastic review. It’s great to hear how well Charlotte and Tom looked after you throughout your visit.
Charlotte’s polite, knowledgeable approach — taking the time to show you around the car, making you feel comfortable and welcome, and never putting on any pressure — really shines through in your comments. And it’s brilliant that when you returned a couple of days later, Tom finalised everything smoothly for you.
They’ll both be delighted with your feedback.
Kind regards,
Kerry
Staff couldn’t do enough for you
Staff couldn’t do enough for you, very helpful & professional.
April 11, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Hi Paul
Thank you for your lovely feedback. We're really pleased to hear that the staff were so helpful, professional, and always willing to do all they could for you. Your comments are truly appreciated.
Kind regards
Dawn
I got a Honda Civic from Vertu Boston
I got a Honda Civic from Vertu Boston, It would have been great if the car was delivered to a vertu dealership close to me, but anyhow I travelled around 160 miles to go collect the car. Because that was turning out to be cheaper than home delivery cost I was quoted. Overall I am happy with the car. When I got the car I noticed a bit of paint was peeled off. Vertu Boston helped me to get that repaired free of cost. The car is bit on the expensive side than the market rate, but it does come with 2 year Honda warranty and breakdown cover, so peace of mind. I got the car on finance, the explanation for the finance terms could have been better though. But overall I am really happy with my experience. Sophia from the sales team was great and helpful.
March 23, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Good afternoon Ali,
Thank you for taking the time to share such a balanced and detailed review. I’m glad to hear you’re happy with your Honda Civic overall, and that the paint issue was quickly repaired for you at no cost. It’s also great to know the warranty and breakdown cover have given you extra peace of mind.
I appreciate your comments around delivery convenience and the finance explanation, and it’s helpful to understand where the experience could have been clearer. I’m especially pleased to hear Sophia looked after you well and was supportive throughout.
Thank you again for choosing Vertu, and I hope you enjoy many miles with your new car.
Kind regards,
Dean
Great people to deal with.
From the first contact with Honda in Boston the staff were very courteous and helpful. The sales rep was Charlotte Daniel and she was so easy to deal with. She didn't pressure us at all, not like some sales reps. From start to finish the whole process was easy and we came away with our new car a Kia Sportage very satisfied. Would definitely recommend buying from them.
April 8, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Thank you for taking the time to share such a positive review. We’re delighted to hear that your experience with Honda in Boston was so smooth and enjoyable from first contact through to driving away in your new Kia Sportage. It’s especially pleasing to know that Charlotte Daniel provided courteous, helpful, and pressure‑free service, making the whole process easy and comfortable for you. Your recommendation means a great deal to us, and we hope you enjoy many happy miles in your new car.
Kind regards,
Keith
I recently purchased a used Honda CRV…
I recently purchased a used Honda CRV from Vertu Boston, and was seen by Sophia. The whole experience was very positive, and now I have a car I feel proud to own!. Thank you.
March 30, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Hi Chris,
Thank you for taking the time to leave this lovely 5‑star review. We’re delighted to hear that your experience at Vertu Honda Boston was such a positive one.
It’s wonderful to know that Sophia looked after you so well throughout the purchase of your Honda CR‑V. We’re thrilled that you’re enjoying your new car and feel proud to own it — that’s exactly how it should be.
Thank you again for choosing Vertu Motors. If there’s anything more we can help with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.
Fantatic service from all
Fantatic service from all, especially Chris.
Could not ask for better service all profesional and courteous.
March 13, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Thank you for your fantastic review. We're thrilled to hear that you received great service from the whole team, and especially from Chris. Professionalism and courtesy are at the heart of what we do, so it’s wonderful to know this came through in your experience.
Kind regards,
Keith
Amazing service
Just pick up a brand new CRV from Honda Boston, absolutely amazing service.Very professional and friendly people, they know what they doing don't loosing time with silly jokes
March 24, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Thank you for your kind review. We’re thrilled to hear that you had an excellent experience collecting your new CR-V from our Honda Boston team. It’s great to know you found the service professional, friendly, and focused on making the process efficient and enjoyable.
We hope you’re loving your new car, and we’re always here if you need any further support.
Kind regards,
Matthew
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