Thomas Harris helped to sort everything fantastically from start to finish. A very happy experience and thanks to Toms friendly and professional advice I managed to get my new Honda Jazz - my d... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had an excellent experience with my car service at Vertu Motors Honda Boston. The service was very professional, efficient and well organized. The whole team was friendly, helpful and profession... See more
Company replied
Been a customer at Boston Honda for many years, and wouldn’t go anywhere else, the overall service is outstanding, from all the teams. Staff are friendly and very welcoming, and always go above... See more
Company replied
We saw the used Honda CR-V Thursday night on auto trader. Paid reserve and received phone call from Thomas Harris at 0915 Friday morning. Totally professional, informative and friendly. Booked Flixbus... See more
Company replied
Company details
About Vertu Motors - Honda Boston
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Marsh Lane, PE21 7QS, Boston, Lincolnshire, United Kingdom
- 0330 042 3955
4.8
Excellent
83 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good service
Very good service, speedy service and lovely staff to talk to.
May 6, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Hi Jono,
Thank you very much for taking the time to leave this great 5‑star review. We’re delighted to hear that you received very good, speedy service and found the team at Vertu Honda Boston lovely to deal with.
Your kind feedback is really appreciated and means a lot to the team. If there’s anything we can help with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.
Sophia did a fantastic job
Sophia did a fantastic job. This is my first venture in to the All Electric world (an E:ny1... terrible name) and it hasn't disappointed. The charge times and range are all as explained. I got a great deal too as it was a very limited time offer.
I was looking at a smaller cheapie car just for commuting but this works for me on all levels.
All of the staff were super friendly, knowledgable and helpfull.
The dealership itself was warm welcoming and spotless.
Top Marks Boston and Sophia of course!
March 28, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Thank you so much for taking the time to leave such a fantastic 5‑star review. We’re absolutely delighted to hear about your experience at Vertu Honda Boston and your first step into the all‑electric world.
It’s great to know that Sophia did such a fantastic job supporting you throughout the process. She’ll be thrilled to hear how happy you are with your Honda e:Ny1 — especially that the range and charging times have lived up to expectations and that the vehicle works so well for your needs beyond commuting. Securing a great deal on a limited‑time offer is the cherry on top!
We’re also really pleased to hear your kind comments about the whole team, the welcoming atmosphere of the dealership, and the presentation of the showroom. Feedback like this truly means a lot to everyone at Boston.
Thank you again for choosing Vertu Motors, and we wish you many enjoyable and electric miles ahead.
Kind regards,
Liza.
Why cant all Car Dealerships be like this
The level of proffesionalism and service from my initial telephone enquiry was first class. I was provided with good technical information and sound financial dialogue with no unneccesary sales pitch ot tactics.
I was very impressed with the sales Executive Charlote who handled the whole process swiftly and efficiently and also with the Branch Manger Lauren who oversaw the sale when I collected the vehicle from the showroom.
May 1, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Hi David
Thank you for your fantastic feedback. We're delighted to hear that the level of professionalism and service you received was first‑class from your initial telephone enquiry onward. It’s great to know you found the technical information clear and the financial discussions helpful, without any unnecessary sales pressure.
A special thank you for recognising Charlotte — we’re really pleased to hear she handled the entire process swiftly and efficiently for you. We also appreciate you mentioning Lauren, the Branch Manager, who supported the sale at collection and helped ensure everything went smoothly.
Your kind words are truly appreciated by the whole team.
Kind regards
Dawn
Good customer service
Good customer service, very friendly and went way and beyond to help us with buying our new car. Credit to Kieran and Tom from honda boston.
April 21, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Good afternoon Deborah,
Thank you for your review. It’s great to hear you received such friendly and supportive customer service, and that Kieran and Tom went above and beyond to help with your new car. Your kind words are really appreciated.
Kind regards,
Dean
Wow Tom Harris
Wow! What a great sales person we had!
Tom Harris is who you need to secure a good sale. Polite, informative, knowledgeable, engaging, spot on Tom!
April 15, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Hi there,
Thank you for the fantastic review. Brilliant to hear Tom made such a strong impression — polite, knowledgeable, engaging, and clearly spot on throughout your experience. He’ll be thrilled with your feedback.
Kind regards,
Kerry
rofessional and made us feel at ease .
rofessional and made us feel at ease .
The main thing I noticed from other experiences I have had is they didn't pressure us into anything and let us completely decide what we wanted .
Extremely friendly and very reliable regarding appointments .
First time with electric and automatic so needed help with how to drive an automatic,very helpful and particularly Chris was really helpful and let us feel at ease if we needed any advice after we returned home with car as he has the same model .
April 15, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Hi there,
Thank you for the wonderful review. It’s great to hear how relaxed and comfortable the whole experience felt for you.
The team’s friendly, professional approach — especially giving you the space to make your own decisions with no pressure — really shines through in your comments. It’s also lovely to hear how reliable they were with appointments and how supportive they were as you got to grips with both electric and automatic driving for the first time.
Chris will be especially pleased to know his help made such a difference, and that knowing he drives the same model gave you extra confidence once you were home.
Really appreciate you sharing your experience.
Kind regards,
Kerry
Staff extremely polite
Staff extremely polite, the car we liked, Charlotte was very knowledgeable for the job she was doing, she showed us around the car made us feel very comfortable and welcoming, no pressure to buy the car, After 2days we went to buy the car, and everything was finalised by Tom. They both done a great job… Thanks
April 11, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Hi there,
Thank you for the fantastic review. It’s great to hear how well Charlotte and Tom looked after you throughout your visit.
Charlotte’s polite, knowledgeable approach — taking the time to show you around the car, making you feel comfortable and welcome, and never putting on any pressure — really shines through in your comments. And it’s brilliant that when you returned a couple of days later, Tom finalised everything smoothly for you.
They’ll both be delighted with your feedback.
Kind regards,
Kerry
Staff couldn’t do enough for you
Staff couldn’t do enough for you, very helpful & professional.
April 11, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Hi Paul
Thank you for your lovely feedback. We're really pleased to hear that the staff were so helpful, professional, and always willing to do all they could for you. Your comments are truly appreciated.
Kind regards
Dawn
I got a Honda Civic from Vertu Boston
I got a Honda Civic from Vertu Boston, It would have been great if the car was delivered to a vertu dealership close to me, but anyhow I travelled around 160 miles to go collect the car. Because that was turning out to be cheaper than home delivery cost I was quoted. Overall I am happy with the car. When I got the car I noticed a bit of paint was peeled off. Vertu Boston helped me to get that repaired free of cost. The car is bit on the expensive side than the market rate, but it does come with 2 year Honda warranty and breakdown cover, so peace of mind. I got the car on finance, the explanation for the finance terms could have been better though. But overall I am really happy with my experience. Sophia from the sales team was great and helpful.
March 23, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Good afternoon Ali,
Thank you for taking the time to share such a balanced and detailed review. I’m glad to hear you’re happy with your Honda Civic overall, and that the paint issue was quickly repaired for you at no cost. It’s also great to know the warranty and breakdown cover have given you extra peace of mind.
I appreciate your comments around delivery convenience and the finance explanation, and it’s helpful to understand where the experience could have been clearer. I’m especially pleased to hear Sophia looked after you well and was supportive throughout.
Thank you again for choosing Vertu, and I hope you enjoy many miles with your new car.
Kind regards,
Dean
Great people to deal with.
From the first contact with Honda in Boston the staff were very courteous and helpful. The sales rep was Charlotte Daniel and she was so easy to deal with. She didn't pressure us at all, not like some sales reps. From start to finish the whole process was easy and we came away with our new car a Kia Sportage very satisfied. Would definitely recommend buying from them.
April 8, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Thank you for taking the time to share such a positive review. We’re delighted to hear that your experience with Honda in Boston was so smooth and enjoyable from first contact through to driving away in your new Kia Sportage. It’s especially pleasing to know that Charlotte Daniel provided courteous, helpful, and pressure‑free service, making the whole process easy and comfortable for you. Your recommendation means a great deal to us, and we hope you enjoy many happy miles in your new car.
Kind regards,
Keith
I recently purchased a used Honda CRV…
I recently purchased a used Honda CRV from Vertu Boston, and was seen by Sophia. The whole experience was very positive, and now I have a car I feel proud to own!. Thank you.
March 30, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Hi Chris,
Thank you for taking the time to leave this lovely 5‑star review. We’re delighted to hear that your experience at Vertu Honda Boston was such a positive one.
It’s wonderful to know that Sophia looked after you so well throughout the purchase of your Honda CR‑V. We’re thrilled that you’re enjoying your new car and feel proud to own it — that’s exactly how it should be.
Thank you again for choosing Vertu Motors. If there’s anything more we can help with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.
Fantatic service from all
Fantatic service from all, especially Chris.
Could not ask for better service all profesional and courteous.
March 13, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Thank you for your fantastic review. We're thrilled to hear that you received great service from the whole team, and especially from Chris. Professionalism and courtesy are at the heart of what we do, so it’s wonderful to know this came through in your experience.
Kind regards,
Keith
Amazing service
Just pick up a brand new CRV from Honda Boston, absolutely amazing service.Very professional and friendly people, they know what they doing don't loosing time with silly jokes
March 24, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Thank you for your kind review. We’re thrilled to hear that you had an excellent experience collecting your new CR-V from our Honda Boston team. It’s great to know you found the service professional, friendly, and focused on making the process efficient and enjoyable.
We hope you’re loving your new car, and we’re always here if you need any further support.
Kind regards,
Matthew
Buying my first car from Honda Boston.
Just passed my driving test and first time I’ve ever bought a car, seen a Honda civic that I liked in Boston Honda, as I live in Scotland I thought it was too far away but Charlotte and Lauren couldn’t have been more patient and helpful especially as I didn’t have a clue, arranged everything including delivery and I’m now the proud owner of my Honda civic, can’t thank them enough.
Kai morrison.
March 12, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Hi Kai,
Thank you for the fantastic 5‑star review, and congratulations on passing your driving test — that’s a huge milestone. Buying your first car is a big moment, and it’s brilliant to hear how well Charlotte and Lauren supported you throughout. Their patience, guidance and help with arranging everything, including delivery all the way to Scotland, really shine through in your feedback.
Enjoy being the proud owner of your Honda Civic. The team will be thrilled with your kind words.
Kind regards,
Kerry
The staff were kind and attentive
The staff were kind and attentive. They listened to what I needed and wanted. They were friendly without being pushy and made the whole process relatively painless. They were able to sort any problems or concerns quickly and easily. Altogether a positive experience.
March 17, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Thank you, Sue, for taking the time to leave this lovely 5‑star review.
We’re delighted to hear that your experience at Honda Boston was such a positive one. It’s great to know the team were kind, attentive, and really listened to what you needed, providing friendly support without any pressure. We’re also pleased that any concerns were handled quickly and easily, helping to make the whole process smooth and stress‑free.
Your feedback is truly appreciated and will be shared with the team.
If there’s anything more we can assist you with, please don’t hesitate to get in touch.
Kind regards,
Liza
Top quality service from start to…
Top quality service from start to finish. It’s amazing how car dealerships have changed over the years.
Communication was consistent and helpful. The car I purchased was in excellent condition and it was a pleasure to have Charlotte sorting out all the necessary paperwork etc.
I would recommend this dealership whole heartedly.
March 9, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Good afternoon Eamonn,
Thank you for taking the time to share your feedback. I’m really pleased to hear you received top‑quality service from start to finish — it’s great to know how much the consistent communication and helpful updates meant throughout your purchase.
It’s fantastic that your new car arrived in excellent condition, and I’m delighted that Charlotte made the paperwork and overall process so smooth for you. She’ll be thrilled to hear your comments.
Your wholehearted recommendation is truly appreciated — thank you again for sharing your experience.
Kind regards,
Dean
Satisfied customer
having been a customer for over 10 years I would highly recommend Boston Honda. The whole team deserve credit for their positive attitude and customer focus. On this particular occasion special thanks to the Sales team Chris and Kieran.
March 5, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Thank you for your loyalty over the past 10 years and for your kind recommendation. We’re delighted to hear that the whole team at Boston Honda continues to provide a positive and customer‑focused experience. Your special thanks to Chris and Kieran are greatly appreciated, and we’ll be sure to pass your feedback on to them.
Kind regards,
Matthew
Always make you welcome at honda good…
Always make you welcome at honda good service. Brought many honda cars keep going back. Sales staff Always look after throughout purchase.
March 4, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Thank you for taking the time to leave such a lovely review. It’s great to hear that you always feel welcome at Honda and that the service continues to bring you back time after time. Your loyalty in choosing Honda for so many of your cars really does mean a lot.
I’m also pleased to know that the sales team consistently look after you throughout each purchase — providing a positive, supportive experience is exactly what we aim for.
Thank you again for your continued trust and kind words.
Kind regards,
Matthew
Boston Honda
Staff always pleased to see you. Very welcoming. When we picked our new car up was very special to us. For us to unveil our new car which was draped in a black silk cloth, made the occasion very special for us. Thank you Boston Honda
March 4, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Thank you for sharing such a lovely review. I’m delighted to hear how welcoming the team made you feel — it’s so important to us that every visit starts with a smile. It’s wonderful that collecting your new car felt truly special, and I’m glad the unveiling with the black silk cloth made the moment even more memorable for you.
Thank you again for choosing Boston Honda and for taking the time to share your experience.
Kind regards,
Matthew
Friendly Staff
Charlotte was fabulous helping buy my new Honda Civic Sports Hybrid explaining all the benefits. Charlotte was very good at spending my money with insurance for Alloys then minor scratches and dents oh the list goes on. In fact I still think she got my credit card.
March 3, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Thank you for your fantastic review. I’m delighted to hear that Charlotte was so helpful in guiding you through the purchase of your new Honda Civic Sport Hybrid and explaining all its great benefits. It’s wonderful to know she made the experience enjoyable
Kind regards,
Matthew
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.