Thomas Harris helped to sort everything fantastically from start to finish. A very happy experience and thanks to Toms friendly and professional advice I managed to get my new Honda Jazz - my d... See more
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I had an excellent experience with my car service at Vertu Motors Honda Boston. The service was very professional, efficient and well organized. The whole team was friendly, helpful and profession... See more
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Been a customer at Boston Honda for many years, and wouldn’t go anywhere else, the overall service is outstanding, from all the teams. Staff are friendly and very welcoming, and always go above... See more
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We saw the used Honda CR-V Thursday night on auto trader. Paid reserve and received phone call from Thomas Harris at 0915 Friday morning. Totally professional, informative and friendly. Booked Flixbus... See more
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Company details
About Vertu Motors - Honda Boston
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Marsh Lane, PE21 7QS, Boston, Lincolnshire, United Kingdom
- 0330 042 3955
4.8
Excellent
83 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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First class experience
This is our third Honda Civic purchased from Vertu Honda Boston.
As always, the staff are friendly and professional.
Special thanks to Kieran (Sales Manager) for guiding us through the sales process,
March 4, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Hi Geoffrey,
Thank you for leaving such a lovely 5‑star review. We're delighted to hear that this is your third Honda Civic from Vertu Honda Boston — your continued trust means a great deal to the team. It’s wonderful to know that you consistently find the staff friendly and professional.
A special thank you for recognising Kieran. He’ll be very pleased to hear that his guidance made the sales process smooth and supportive.
We truly appreciate your loyalty and hope you enjoy every moment in your new Civic.
Kind regards,
Liza
The staff at Boston Honda Dealership
The staff at Boston Honda Dealership, have always made buying a car a total pleasure. The staff are so helpful and respectful of all their customers requirements, in all of their shapes and forms.
The quality of Honda cars, is remarkable and reliable. The safety aspects in particular are so reassuring. Economy wise the HEV , cars which I have had twice before make driving very economical.
February 27, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Hi A Armstrong,
Thank you for leaving such a thoughtful 5‑star review. We're delighted to hear that the team at Honda Boston have consistently made buying a car a pleasure for you. It’s wonderful to know that their helpful and respectful approach has made such a positive impression over multiple visits.
We’re also pleased to hear how much you value the quality, reliability, and safety of Honda vehicles — and that your HEV models have offered such impressive economy. It’s great to know they continue to meet your needs so well.
Thank you again for your kind words and continued trust in the team.
Kind regards,
Liza
Boston Vertu Honda is an absolute…
Boston Vertu Honda is an absolute pleasure to deal with. Professional, knowledgeable, helpful and welcoming. I would highly recommend this dealership for it high standards and very competent workshop technicians.
February 27, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Hi Darren,
Thank you for your fantastic 5‑star review. We’re delighted to hear that your experience with Boston Vertu Honda has been such a pleasure.
It’s wonderful to know you found the team professional, knowledgeable, helpful, and welcoming. Our workshop technicians and colleagues take great pride in maintaining high standards, so your recognition means a great deal to them.
We truly appreciate your recommendation and look forward to welcoming you again in the future.
Kind regards,
Liza
I recently purchased a car from Honda
I recently purchased a car from Honda, and I can honestly say it was one of the best car-buying experiences I’ve ever had.
From the moment I walked into the dealership, I felt welcomed and valued. The staff was friendly, professional, and genuinely interested in helping me find the right vehicle — not just making a sale. Sophia took the time to understand what I was looking for, answered all of my questions clearly, and explained every feature in detail without making me feel rushed or pressured.
The test drive experience was smooth and informative, and I appreciated how knowledgeable Sophia was about the vehicle’s safety features, performance, and technology. The financing process was just as seamless. Everything was explained transparently, and they worked hard to find an option that fit my budget comfortably.
When I finally drove off the lot in my new car, I felt confident and excited about my purchase. The car itself exceeded my expectations — reliable, stylish, and incredibly smooth to drive.
Overall, my experience with Honda was outstanding. If you’re looking for excellent customer service, transparency, and a stress-free buying process, I highly recommend visiting Honda. I couldn’t be happier with my decision!
February 23, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Thank you for taking the time to share such an excellent and detailed review. We’re delighted to hear that your experience at Honda was one of the best you’ve ever had. It’s wonderful to know the team made you feel welcomed from the moment you arrived and that the whole process was friendly, professional, and truly focused on finding the right car for you.
A special thank you for highlighting Sophia — it’s great to hear she took the time to understand your needs, explained everything clearly, and made the test drive and feature walk‑through both smooth and informative. We’re also pleased the finance process was transparent and straightforward.
We’re thrilled that your new car has exceeded expectations and that you’re feeling confident and excited about your purchase.
Thank you again for your recommendation — it really means a lot.
Kind regards, Keith
Very positive
Very positive, no hard sell involved throughout. Had a few minor hiccups with the trade in but Tom pulled out all the stops and together we found a solution. The handover of the new vehicle was not just a collection but an experience and felt valued.
February 24, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Hi David,
Thank you for your excellent 5‑star review! We’re really pleased to hear that your experience at Honda Boston was so positive and pressure‑free. It’s great to know that, despite a few minor hiccups with the trade‑in, Tom went above and beyond to help find a solution that worked for you.
We’re especially delighted that the handover of your new vehicle felt like a true experience and that you felt valued throughout — that’s exactly what we aim for.
Thank you again for taking the time to share your feedback.
Kind regards,
Liza
Amazing car service
The staff were really friendly and very helpful. Tom my salesman was very kind, patient and helpful. He made me feel very comfortable and explained the progress to me in a way that I understood.
February 14, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Good afternoon Deanna,
Thank you for your lovely review. I’m really pleased to hear that the team were friendly and helpful, and that Tom looked after you so well throughout the process. It’s great to know he made you feel comfortable and explained everything clearly.
Kind regards,
Dean
Customer service was very good.
Customer service was very good.
Car was very competitively priced.
February 20, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Good afternoon Mr Atkins,
Thank you for your review. I’m really pleased to hear that you received very good customer service and found the car to be competitively priced — that’s exactly what we aim to deliver.
Kind regards,
Dean
Highly Recommend
The company was fantastic, they made it so straight forward for me to find what I was looking for, and were very efficient. Charlotte and Lauren were so helpful, and were there to answer any questions I had it, making it a lovely, stress free process! I would highly recommend to anyone.
January 30, 2026
Unprompted review
Reply from Vertu Motors - Honda Boston
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Very helpful sales people
Very helpful sales people, not pushy at all.
December 30, 2025
Unprompted review
Reply from Vertu Motors - Honda Boston
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
A new car purchased and a contented customer
The staff at vertu honda Boston are excellent, knowledgeable and efficient. Despite having cleaned out my bank account they sent me home happy.
The new car was presented immaculately and all the staff saw us off. The sales ethos is of highest order and it is always a pleasure to visit, if occasionally expensive. The coffee is excellent and the biscuits very pleasing. Thanks to all for making a costly purchase seem like almost a pleasure.
December 31, 2025
Unprompted review
Reply from Vertu Motors - Honda Boston
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
Super kind and informative yet relaxed…
Super kind and informative yet relaxed and happy so actually although it’s a big decision buying a care I felt confident with all the information they gave and look back on it being a memorable experience Charlotte was excellent as were the rest of the team
December 20, 2025
Unprompted review
Reply from Vertu Motors - Honda Boston
Good afternoon Geraldine. Thank you so much for your kind words! We are so happy to hear that Charlotte was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Having never bought a new car and not…
Having never bought a new car and not being exactly techno savvy, we cannot fault the help and advice we received from Sophia and the rest of the team at Vertu Honda, Boston.
The company presents itself very well, approachable staff, pristine showroom. You can tell the staff are very proud to be able to represent Honda, which they do very well.
December 18, 2025
Unprompted review
Reply from Vertu Motors - Honda Boston
Thank you so much for your kind words! We are so happy to hear that Sophia was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
BMW X1
We booked an appointment at Vertu Honda in Boston because me and my wife where interested in a BMW X1 they had for sale. We arrived half an hour late due to rain and traffic. Upon arrival we received really excellent customer service we where made to feel very welcome even though it is a Honda dealership. Our appointment was with a very nice young lady called Charlotte who showed us around the car and took us out on a test drive. Charlotte was very knowledgeable about the BMW and all of it's fixtures which at a Honda Dealership I wasn't expecting. We decided the car was for us so we started the haggling process. Charlotte didn't take anything to heart and was very good at bargaining, we also meet Charlotte's boss Kieran, who also was as welcoming as Charlotte. We bought a great car from Honda Boston and meet great members of Staff. Thank you all so much.
December 17, 2025
Unprompted review
Reply from Vertu Motors - Honda Boston
Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Charlotte, Kieran and the team. We hope to see you again soon. Happy motoring, Selina
Friendly efficient and honest
November 12, 2025
Unprompted review
Reply from Vertu Motors - Honda Boston
Good afternoon. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Tom made us feel comfortable and welcome.
Tom made us feel comfortable and welcome while considering our purchase of a motorbility car.
He was very informative on features of the car and answered any questions we asked very well.
Thank you for a seamless experience, very much appreciated.
November 11, 2025
Unprompted review
Reply from Vertu Motors - Honda Boston
Good morning Ali. Thank you so much for your kind words! We are so happy to hear that Tom was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
I had a fantastic experience with…
I had a fantastic experience with Boston Honda The customer service I received from the whole team was exceptional, particularly Sophia! I will definitely use their services again.
November 7, 2025
Unprompted review
Reply from Vertu Motors - Honda Boston
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Missing mats, feel decided
Overall experience buying the car was great, I've dealt with honda as a whole for over 10 years with no issue, and my cars always came fully equipped with mats. However, when receiving this most recent car, it had no mats, just carpet with the nodules where a mat is supposed to go. I contacted Tom who advised the manager would call me over this and I never got the call. For the cost of the car, I would expect mats to come with it as all my other ones have, and if no mats are in the car I should've been made aware, they could've at least offered to cover the cost of replacing them, as it part ex car had them, had I have know this one didn't have mats I'd have kept my mats. Disappointed at this experience.
November 5, 2025
Unprompted review
Reply from Vertu Motors - Honda Boston
Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP3J0511 Kind regards, Liza.
Charlotte was great.
October 22, 2025
Unprompted review
Reply from Vertu Motors - Honda Boston
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Typical main dealer experience.
Typical main dealer experience, nice showroom and friendly staff. However they were not forthcoming re the history of the car I was buying, implying they had looked after the car when in fact it was only the last service that they did. Lauren has been helpful but she has her targets to fulfill and they glossed over detail to get the sale. Buyer beware, I was not as diligent as I should have been as I trusted this main Honda dealer. I have learnt a lot from this experience. I recently bought another Honda from Crown Honda, a family run company. A totally different and better experience.
August 20, 2025
Unprompted review
Reply from Vertu Motors - Honda Boston
Hi Iain, Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP3IM3009 Kind regards, Lauren Henfrey
Highly Satisfied with the attention and…
Highly Satisfied with the attention and care they gave us.They very very caring.
September 29, 2025
Unprompted review
Reply from Vertu Motors - Honda Boston
Thanks for taking the time to mark us as 5 stars! Kind regards, Selina
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