We would like to sincerely thank Vertu Motors Exeter for the excellent customer service and professional approach during the purchase of our car. Special thanks go to Celi, who was incredibly helpfu... See more
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Location
Switch location5 Alphin Brook Road, Marsh Barton Trading Estate, EX2 8RG Exeter, Devon, GB
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We were fortunate to have Shannon, sales advisor, to guide us through the process of buying a new car. Her knowledge, understanding and the clarity of her explanations was very much appreciated. She m... See more
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Impressive showroom and pleasant staff Good range of used cars Very helpful salesman Celi Korman
Company replied
I am glad I bought my car, a used Honda Jazz, from Vertu Honda. The sales team were supportive,helpful and knowledgeable about the cars I looked at allowing me to make an informed decision.
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Company details
About Vertu Motors - Honda Exeter
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
5 Alphin Brook Road, Marsh Barton Trading Estate, EX2 8RG, Exeter, Devon, United Kingdom
- 0330 012 2206
4.7
Excellent
50 reviews
Replied to 96% of negative reviews
Typically replies within 24 hours
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Impressive showroom and pleasant staff
Impressive showroom and pleasant staff
Good range of used cars
Very helpful salesman Celi Korman
May 8, 2026
Unprompted review
Reply from Vertu Motors - Honda Exeter
Good afternoon Annette,
Thank you for your review. It’s great to hear you were impressed with the showroom, found a good range of used cars, and that Celi Korman was so helpful throughout your visit.
Kind regards,
Dean
went the extra mile (pun fully intended!)
Shannon was great throughout, keeping me updated, and even personally delivering my new car to me when I temporarily couldn’t drive right when I was due to collect!
May 11, 2026
Unprompted review
Reply from Vertu Motors - Honda Exeter
Good afternoon,
Thank you for your review. It’s fantastic to hear that Shannon kept you well updated and even went the extra mile by delivering your car personally when you couldn’t drive — that kind of support really makes a difference.
Kind regards,
Dean
We would like to sincerely thank Vertu…
We would like to sincerely thank Vertu Motors Exeter for the excellent customer service and professional approach during the purchase of our car.
Special thanks go to Celi, who was incredibly helpful, friendly, and dedicated throughout the entire process. Everything was explained clearly, and the whole experience was smooth and stress-free.
We are very happy with both the service and the car we purchased. We would highly recommend this company to anyone looking for a trustworthy and professional. Thank you once again!
May 9, 2026
Unprompted review
Reply from Vertu Motors - Honda Exeter
Thank you for sharing such a wonderful review.
It’s fantastic to hear how pleased you were with the service at Vertu Motors Exeter. Celi will be especially delighted to know her friendly, clear, and dedicated approach made the whole process smooth and stress‑free for you. It’s great to hear you’re happy with both the experience and your new car, and your recommendation means a great deal to the whole team.
Many thanks,
Chloe
Credit to Shannon Johnson
We were fortunate to have Shannon, sales advisor, to guide us through the process of buying a new car. Her knowledge, understanding and the clarity of her explanations was very much appreciated. She made it a very personal & enjoyable experience. All of the staff we encountered were helpful and friendly, and Shannon is a real asset to the team.
April 27, 2026
Unprompted review
Reply from Vertu Motors - Honda Exeter
Good morning Tom,
Thank you for your review. It’s great to hear how much you appreciated Shannon’s knowledge, clear explanations, and personal approach — she’ll be delighted to know she made the experience so enjoyable. We’re also pleased that the wider team were friendly and helpful throughout.
Kind regards,
Dean
Great experience from start to finish
Great experience from start to finish
April 27, 2026
Unprompted review
Reply from Vertu Motors - Honda Exeter
Hi Alllison
Thank you for your lovely feedback. We’re really pleased to hear that you had a great experience with us from start to finish. Your comments are truly appreciated.
Kind regards
Dawn
Shannon made trading my car in and…
Shannon made trading my car in and exchanging so easy, was always on the other end of the phone for questions and was always so polite and kind, she helped me pick a car perfect for me and my new family, so thank you very much Shannon at Honda vertu
April 27, 2026
Unprompted review
Reply from Vertu Motors - Honda Exeter
Good morning Amy,
Thank you for your lovely review. I’m really pleased to hear that Shannon made trading in and exchanging your car feel so easy, and that she was always there to help answer questions along the way. It’s great to know she took the time to help you find a car that’s perfect for you and your growing family. Your kind words will be really appreciated.
Kind regards,
Dean
Sally from Exeter Honda was great from…
Sally from Exeter Honda was great from start to finish very polite and great customer service
April 18, 2026
Unprompted review
Reply from Vertu Motors - Honda Exeter
Dear Darren,
Thank you for taking the time to leave your feedback. We’re delighted to hear that Sally provided great service from start to finish and that you found her polite with excellent customer care throughout.
Your kind comments are very much appreciated and will be shared with Sally and the team. Thank you again for choosing Honda Exeter.
Kind regards,
Liza
A good car-buying experience.
Sales Executive, Shannon, took as much time as needed to assist me in making the right choice of vehicle and being helpful in the part exchange and purchasing process. On the day of collection, she ensured I was fully familiar with the controls of the new car before driving it home.
April 13, 2026
Unprompted review
Reply from Vertu Motors - Honda Exeter
Hi there,
Thank you for the wonderful review. It’s great to hear how well Shannon looked after you throughout the whole process.
Taking the time to help you choose the right vehicle, supporting you through the part‑exchange and purchase, and then making sure you were fully confident with the controls on collection — that’s exactly the level of care we want every customer to experience.
Really appreciate your feedback.
Kind regards,
Kerry
Amazing service
I had the best treatment from James and Ben and nothing was too much, amazing service from start finish
April 7, 2026
Unprompted review
Reply from Vertu Motors - Honda Exeter
Hi Claire,
Thank you so much for taking the time to leave this wonderful 5‑star review. We’re delighted to hear that you received such excellent service at Vertu Honda Exeter.
It’s great to know that James and Ben looked after you so well and that nothing was too much trouble for them. Providing amazing service from start to finish is exactly what we strive for, and your feedback will mean a great deal to the team.
Thank you again for choosing Vertu Motors, and we hope to see you again in the future.
Kind regards,
Liza.
A helpful Sales Team
I am glad I bought my car, a used Honda Jazz, from Vertu Honda. The sales team were supportive,helpful and knowledgeable about the cars I looked at allowing me to make an informed decision.
March 17, 2026
Unprompted review
Reply from Vertu Motors - Honda Exeter
Good morning Valerie,
Thank you for sharing your feedback. It’s great to hear that choosing your Honda Jazz with us felt like the right decision. I’m really pleased the team supported you throughout, gave you the information you needed, and helped make the whole experience straightforward.
Enjoy your Jazz, and thanks again for taking the time to leave a review.
Kind regards,
Dean
How Marvelous! Delightful Car Purchase and Follow-up!
My wife and I would like to thank everyone at Vertu Honda Exeter for getting us into our much-appreciated Honda Approved ‘23 HR-V.
Special thanks are due to James P., who proved most kind, helpful, forthright, supportive and knowledgeable in guiding us through the entire process, including the part trade of our beloved High Up!
Thoughtful and considerate, James and Sales Manager Ben also oversaw our follow up need for various accessories. It was a pleasure working with these two consummate professionals!
Millie, Rebecca, Steve and James II (!) all most kindly helped us along the way, smoothing what normally one expects to be a highly stressful endeavor.
We are in fact grateful and honored to recommend Vertu Honda Exeter.
What a delightful escape from the normally treacherous ‘adventure’ of buying a car!
March 13, 2026
Unprompted review
Reply from Vertu Motors - Honda Exeter
Thank you so much for sharing such a thoughtful and detailed review. We're truly delighted to hear that you and your wife had such a positive experience with the team at Vertu Honda Exeter. It’s wonderful to know that your Honda Approved ’23 HR‑V is so appreciated.
James P. will be thrilled to hear your kind words. His supportive, knowledgeable, and personable approach is something he takes great pride in, and we're pleased to hear he guided you smoothly through the entire process, including the part‑exchange of your High Up!. It’s also great to hear that Ben was equally attentive in helping with your accessories and follow‑up needs.
We’re equally grateful to Millie, Rebecca, Steve, and James II for making the journey easier for you. Turning what can often be a stressful experience into an enjoyable one is exactly what we strive for, and your comments mean a lot to the whole team.
Thank you again for your recommendation—it’s truly appreciated. We wish you many happy miles in your new HR‑V.
Kind regards,
Keith
Fantastic experience buying my new car…
Fantastic experience buying my new car from Ian. He couldn’t have done more to make it go any smoother. Thank you for the outstanding customer service.
March 23, 2026
Unprompted review
Reply from Vertu Motors - Honda Exeter
Thank you for your wonderful feedback. I’m delighted to hear you had such a fantastic experience and that Ian made the whole process smooth and stress‑free. Your kind words about the outstanding customer service are truly appreciated.
Kind regards,
Matthew
Excellent attention to customer needs
All sales personnel were friendly, efficient, professional and knowledgeable.
March 19, 2026
Unprompted review
Reply from Vertu Motors - Honda Exeter
Hi Andrew,
Thank you for the excellent 5‑star review. It’s great to hear that the sales team at Honda Exeter were friendly, efficient, professional and knowledgeable throughout your visit — exactly the experience we aim to deliver.
Kind regards,
Kerry
James and Ben in Vertu Honda Exeter…
James and Ben in Vertu Honda Exeter went above and beyond throughout the whole process of buying the car. All of the staff were very friendly and it’s great that everything was dog friendly too. Excellent experience overall.
March 13, 2026
Unprompted review
Reply from Vertu Motors - Honda Exeter
Good afternoon Rhiana,
Thank you for your lovely feedback. I’m really pleased to hear James and Ben went above and beyond for you throughout the whole process. It’s great to know the team were friendly and that you found everything dog friendly too. I’m glad you had an excellent experience overall.
Kind regards,
Dean
Professional and efficient
The whole buying experience was a pleasure....professional and efficient from start to finish
February 27, 2026
Unprompted review
Reply from Vertu Motors - Honda Exeter
Good afternoon Graham,
Thank you for your review. I’m really pleased to hear that your buying experience was a pleasure and that everything felt professional and efficient from start to finish. That’s exactly the experience we aim for.
Kind regards,
Dean
The whole experience was enjoyable
The whole experience was enjoyable, from the first meeting Shannon to completing the sale. Shannon was very helpful and made sure we understood what was needed.
March 2, 2026
Unprompted review
Reply from Vertu Motors - Honda Exeter
Hi there,
Thank you so much for your fantastic 5‑star review! We’re delighted to hear that your experience was enjoyable from start to finish. It’s wonderful to know that Shannon was so helpful and made sure everything was clearly explained throughout the process.
Your feedback means a great deal to the team at Vertu Honda Exeter — thank you for taking the time to share it.
Kind regards,
Liza
Marvellous
Marvellous. Great service from all the staff throughout the buying process. Really helped us find the car we wanted and prepared it to a high standard.
February 27, 2026
Unprompted review
Reply from Vertu Motors - Honda Exeter
Hi Stephen,
Thank you so much for your wonderful 5‑star review. We’re delighted to hear that you had a marvellous experience with our team at Honda Exeter. It’s great to know that the staff were able to support you throughout the buying process and help you find the perfect car, prepared to a high standard.
Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience.
Kind regards,
Liza
Excellent service
Right from the start of the sales procedure Harry, at Vertu Honda Exeter, was informative and helpful without being pushy. Kept me updated with the progress of the sale especially when there was a slight delay at the final hurdle.
February 11, 2026
Unprompted review
Reply from Vertu Motors - Honda Exeter
Hi Tina,
Thank you for leaving this review. We are so pleased to hear that you received such excellent service from Harry at Vertu Honda Exeter. It is great to know he was informative and helpful throughout, without being pushy, and that he kept you updated on the progress of your sale, even when there was a slight delay toward the end.
Your feedback is very much appreciated.
Kind regards,
Danielle
Shannon Johnson so helpful!
Your agent Shannon Johnson was so helpful. She helped me with the technology I needed to use and was very patient with us. Thank you!
February 2, 2026
Unprompted review
Reply from Vertu Motors - Honda Exeter
Thank you for your kind feedback. It’s great to hear how helpful Shannon was during your visit. Her patience and support, especially with the technology, clearly made a positive difference to your experience. I’ll be sure to pass on your appreciation to her.
Kind regards,
Matthew.
Excellent service
Excellent service, very well looked after purchasing a used car. Thank you to Vertu Honda Exeter
January 31, 2026
Unprompted review
Reply from Vertu Motors - Honda Exeter
Good afternoon, Zoe .
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
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