I bought my 68 Honda HRV at Vertu Honda Grantham a couple of years ago and was so impressed with how well I was treated by Mr Will Heaver, I decided to go back to Grantham for a newer model. The init... See more
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Tollemache Road, Spittlegate Level, NG31 7UH Grantham, Lincolnshire, GB
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I bought my 68 Honda HRV at Vertu Honda Grantham a couple of years ago and was so impressed with how well I was treated by Mr Will Heaver, I decided to go back to Grantham for a newer model. The init... See more
Company replied
Jamie the salesman at the dealership was absolutely brilliant. Nothing too much trouble, explained everything and demonstrated new tech to us both. Very professional but friendly and polite. Very eas... See more
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Fantastic service from Jamie and the manager at Honda Grantham. Drove all the way from Sunderland as we fell in love with a Skoda we had seen. They couldn't have been anymore accommodating if they tri... See more
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The sales executive (Max Baldwin) was particularly helpful, knowledgeable and efficient and he explained all the options available to me very clearly. The car that I wanted was in stock and the purcha... See more
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Tollemache Road, Spittlegate Level, NG31 7UH, Grantham, Lincolnshire, United Kingdom
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Received attentive, informative, polite and thorough advise from Granville, a member of the sales team at Honda. Time was taken to explain all aspects of the sale and nothing was too much trouble.

Reply from Vertu Motors - Honda Grantham
We have brought a few cars with Vertu Honda Grantham, and our experience has always been exceptional. The sales person we always deal with is Jamie Morgan, and he has always been excellent, a very approachable and pleasant person, thanks again Jamie. We have also dealt with Will, who again has always been exceptional. We have also dealt with the service department and the reception staff are lovely.

Reply from Vertu Motors - Honda Grantham
All the staff that i came in contact with were so knowledgeable, helpful and efficient. From a few days driving the demonstrator car to the ordering and collection of my new car, the service was spot on. It was a great experience and I am delighted with my new Honda Jazz Sport hybrid automatic.

Reply from Vertu Motors - Honda Grantham
Jamie was very helpful and professional. Would highly recommend

Reply from Vertu Motors - Honda Grantham
Really helpful all the way through the process. Car was exactly as described and the handover was quick and easy.
Thanks all!

Reply from Vertu Motors - Honda Grantham
Outstanding service at Vertu Honda Grantham-I would never use any other garage- Max was absolutely brilliant.
He went above and beyond, a rare thing in this day and age!!

Reply from Vertu Motors - Honda Grantham
What a pleasure it was to buy from Honda Grantham
No pressure just good advice and helpful people ie Arron and Jamie
After all this I purchased a great Honda HR V

Reply from Vertu Motors - Honda Grantham
We were undecided if it was the the right time to change our car but Max listened to what our requirements were and gave us the options. At no time did we feel any pressure to change the car but Max found the right car at the right price and we are delighted with the replacement car. We have found Honda Grantham a good reliable dealership and this is the fourth car we have bought from them.

Reply from Vertu Motors - Honda Grantham
Booked a service and mot via BookMyGarage.
Beth dealt with it at reception. Excellent. She kept me updated all the way.
Its a shame they charge so much for servicing. Or I would use them again

Reply from Vertu Motors - Honda Grantham
Very helpful sale assistant Granville. Took me through the whole experience of buying a nearly new second hand car and followed up with plenty of after sales help.

Reply from Vertu Motors - Honda Grantham
I recently purchased an Audi A3 Cabrio from Vertu Honda at Grantham. From the moment I walked in I was made to feel welcome by the salesman, Jack Goode. Jack was really knowledgeable about the vehicle I was intending to purchase and took me on a really good test drive around all sorts of roads so that I got a good feel for the vehicle. Most car sales venues only take you round the block which isn't giving you a fair assessment of the vehicle, so the test drive with Jack was really helpful. I did inform Jack that I had another vehicle to see not far away, but after visiting the other sales site, I was left unimpressed and didn't even see their vehicle, so I returned to Vertu Honda Grantham where I purchased the vehicle from Jack. The vehicle was presented to me in excellent condition on the delivery day. The way the whole purchase process was dealt with by Jack was extremely professional from start to finish. Jack was also joined by his manager Aaron, and the help from both them made me feel like a valued customer. At no point during the whole process did I feel pressured into making a purchase, which was a refreshing change. The whole team at Vertu Honda Grantham are a credit to the company, and I would have no hesitation in recommending them to any potential customer.

Reply from Vertu Motors - Honda Grantham
From start to finish our journey to buying our car was great, Granville was excellent in explaining everything right down to receiving the car would highly recommend a visit.

Reply from Vertu Motors - Honda Grantham
Spent a few days over Christmas looking to buy a new vehicle , came across an advert online from Virtu Grantham , all I can say is what luck , absolutely brilliant experience from start to finnish , sales Advisor Max was on the ball the whole time , keeping us up to date with everything , also nice to get videos of the Juke showing walk round and description of features on car. The delivery driver Richard was very helpful and a pleasure to meet , especially showing me how things worked on the car, after which I actually gave him a lift to nearest train station , a pleasure . So , anyone thinking of dealing with Virtu I can very highly recommend.

Reply from Vertu Motors - Honda Grantham
A big thanks to Max Baldwin for his brilliant and personable customer service when buying our car recently. He was so attentive and helpful at giving us all the background of the car, and seemed genuinely interested to make sure we made the right choice in what we bought and getting it delivered to us so promptly. He was also clearly knowledgeable on his Honda cars! Another big thanks to Richard for delivering it safely to us and also to Will for making a great brew! It's a shame we're not more local to return for our yearly service, so if you're in the area then please do check them out. Thanks!

Reply from Vertu Motors - Honda Grantham
The Sales folk went above and beyond to find the car I desired at the right price. The vehicle preparation, test drive, purchase and part exchange went very smoothly. First class service from Granville, Max and Will.

Reply from Vertu Motors - Honda Grantham
No pressure. Patience and helpfulness in a difficult circumstance. Provided a beautiful vehicle which meets my needs. Made a difficult time enjoyable. Thank you.

Reply from Vertu Motors - Honda Grantham
I had a great experience with Vertu Motors. After receiving my new car, there were a couple of small issues, and the team handled the after-sales support very well. The sales representative was professional, responsive, and efficient throughout the process.
The driver who came to collect the car for the service was also extremely helpful and polite, making the whole arrangement smooth and stress-free.
Overall, I’m very satisfied with the service — thank you for the excellent support!

Reply from Vertu Motors - Honda Grantham
We've replaced both of our cars with this dealership this year, friendly and professional service both times and a good range of vehicles on the Vertu website to choose from

Reply from Vertu Motors - Honda Grantham
Bought a HRV hybrid and what a car. It is everything Max said it would be and more. Max and the Vertu management team looked after us really well and allowed us to make our decision to purchase without feeling pressurised.

Reply from Vertu Motors - Honda Grantham
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