Vertu Motors - Honda Grantham Reviews 

79
TrustScore 5 out of 5

4.8

Tollemache Road, Spittlegate Level, NG31 7UH Grantham, Lincolnshire, GB


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Rated 5 out of 5 stars

I bought my 68 Honda HRV at Vertu Honda Grantham a couple of years ago and was so impressed with how well I was treated by Mr Will Heaver, I decided to go back to Grantham for a newer model. The init... See more

Company replied

Rated 5 out of 5 stars

Jamie the salesman at the dealership was absolutely brilliant. Nothing too much trouble, explained everything and demonstrated new tech to us both. Very professional but friendly and polite. Very eas... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from Jamie and the manager at Honda Grantham. Drove all the way from Sunderland as we fell in love with a Skoda we had seen. They couldn't have been anymore accommodating if they tri... See more

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Rated 5 out of 5 stars

The sales executive (Max Baldwin) was particularly helpful, knowledgeable and efficient and he explained all the options available to me very clearly. The car that I wanted was in stock and the purcha... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Honda Grantham

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Tollemache Road, Spittlegate Level, NG31 7UH, Grantham, Lincolnshire, United Kingdom

  • 0344 659 9234

4.8

Excellent

TrustScore 5 out of 5

79 reviews

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Replied to 96% of negative reviews

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4.8

All reviews

(79)

12,522 reviews in the last 12 months

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Rated 5 out of 5 stars

Second hand car sale

Received attentive, informative, polite and thorough advise from Granville, a member of the sales team at Honda. Time was taken to explain all aspects of the sale and nothing was too much trouble.

March 2, 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Hi Gill
Thank you for your lovely feedback. We're really pleased to hear that Granville provided attentive, informative, polite, and thorough guidance during your visit. It’s great to know he took the time to explain every aspect of the sale and that nothing was too much trouble. Your comments are truly appreciated.
Kind regards
Dawn

Rated 5 out of 5 stars

Vertu Honda Grantham

We have brought a few cars with Vertu Honda Grantham, and our experience has always been exceptional. The sales person we always deal with is Jamie Morgan, and he has always been excellent, a very approachable and pleasant person, thanks again Jamie. We have also dealt with Will, who again has always been exceptional. We have also dealt with the service department and the reception staff are lovely.

March 5, 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Good morning,
Thank you for taking the time to leave such a thoughtful review. It’s wonderful to hear that you’ve returned to Vertu Honda Grantham multiple times and continue to receive exceptional service.
I’m delighted that Jamie has consistently provided the approachable, pleasant support you value — he will be thrilled with your kind words. It’s also great to hear that Will has delivered the same high standard of service, and that our reception and service teams have made a positive impression as well.
We truly appreciate your loyalty, and we’re always here to help with anything you need in the future.
Kind regards,
Dean

Rated 5 out of 5 stars

First class service

All the staff that i came in contact with were so knowledgeable, helpful and efficient. From a few days driving the demonstrator car to the ordering and collection of my new car, the service was spot on. It was a great experience and I am delighted with my new Honda Jazz Sport hybrid automatic.

March 2, 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you for your wonderful feedback. We’re delighted to hear that every member of the team you met was knowledgeable, helpful and efficient. It’s great to know the whole experience—from the demonstrator drive to ordering and collecting your new Honda Jazz Sport Hybrid—was smooth and enjoyable. We’re thrilled you’re delighted with your new car.
Kind regards, Keith

Rated 5 out of 5 stars

Jamie was very helpful and…

Jamie was very helpful and professional. Would highly recommend

February 25, 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you for your feedback. We’re delighted to hear that Jamie was so helpful and professional throughout your visit. Your recommendation is truly appreciated.
Many thanks,
Chloe

Rated 5 out of 5 stars

Really helpful all the way through the…

Really helpful all the way through the process. Car was exactly as described and the handover was quick and easy.
Thanks all!

February 21, 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Good afternoon Andy,
Thank you for your review. We're really pleased to hear that you found the team helpful throughout the process, and that the car matched your expectations. It’s also great to know the handover was quick and easy for you.
If there’s anything more we can help with, just let us know.
Kind regards, Dean

Rated 5 out of 5 stars

Outstanding service at Vertu Honda…

Outstanding service at Vertu Honda Grantham-I would never use any other garage- Max was absolutely brilliant.
He went above and beyond, a rare thing in this day and age!!

February 20, 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Hi Mrs Markiewicz,
Thank you for your outstanding 5‑star review! We’re delighted to hear that you consistently receive exceptional service at Vertu Honda Grantham. It’s wonderful to know that Max was absolutely brilliant and went above and beyond for you — feedback like yours truly means a lot to the team.
We’re incredibly grateful for your loyalty and your kind words. Knowing you wouldn’t use any other garage is the highest compliment we could receive.
Kind regards,
Liza

Rated 5 out of 5 stars

What a pleasure it was to buy from…Honda Grantham

What a pleasure it was to buy from Honda Grantham
No pressure just good advice and helpful people ie Arron and Jamie
After all this I purchased a great Honda HR V

February 3, 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you for sharing this great review. We’re delighted to hear that your experience at Honda Grantham was such a pleasure. Arron and Jamie will be thrilled to know their helpful advice and no‑pressure approach made such a positive difference.
Congratulations on your new Honda HR-V — a fantastic choice!
Kind regards
Keith

Rated 5 out of 5 stars

Honda Grantham

We were undecided if it was the the right time to change our car but Max listened to what our requirements were and gave us the options. At no time did we feel any pressure to change the car but Max found the right car at the right price and we are delighted with the replacement car. We have found Honda Grantham a good reliable dealership and this is the fourth car we have bought from them.

January 26, 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Good afternoon, thank you for sharing such a thoughtful 5‑star review. It’s wonderful to hear that Max took the time to understand your needs and support you without any pressure. Finding the right car at the right price is exactly the experience we aim to deliver, and we’re delighted that you’re pleased with your new vehicle. Your continued trust in Honda Grantham means a great deal to us, and we’re proud to have supported you with your fourth purchase. If there’s ever anything you need, we’re always here to help. Kind regards, Kerry

Rated 5 out of 5 stars

Service and mot

Booked a service and mot via BookMyGarage.
Beth dealt with it at reception. Excellent. She kept me updated all the way.
Its a shame they charge so much for servicing. Or I would use them again

January 26, 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Good afternoon. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Beth and the team. We hope to see you again soon. Happy motoring, Dean

Rated 4 out of 5 stars

Very helpful sale assistant Granville

Very helpful sale assistant Granville. Took me through the whole experience of buying a nearly new second hand car and followed up with plenty of after sales help.

January 17, 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you so much for your kind words! We are so happy to hear that Granville was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Rated 5 out of 5 stars

A Refreshing change

I recently purchased an Audi A3 Cabrio from Vertu Honda at Grantham. From the moment I walked in I was made to feel welcome by the salesman, Jack Goode. Jack was really knowledgeable about the vehicle I was intending to purchase and took me on a really good test drive around all sorts of roads so that I got a good feel for the vehicle. Most car sales venues only take you round the block which isn't giving you a fair assessment of the vehicle, so the test drive with Jack was really helpful. I did inform Jack that I had another vehicle to see not far away, but after visiting the other sales site, I was left unimpressed and didn't even see their vehicle, so I returned to Vertu Honda Grantham where I purchased the vehicle from Jack. The vehicle was presented to me in excellent condition on the delivery day. The way the whole purchase process was dealt with by Jack was extremely professional from start to finish. Jack was also joined by his manager Aaron, and the help from both them made me feel like a valued customer. At no point during the whole process did I feel pressured into making a purchase, which was a refreshing change. The whole team at Vertu Honda Grantham are a credit to the company, and I would have no hesitation in recommending them to any potential customer.

January 3, 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you so much for your kind words! We are so happy to hear that Jack was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Rated 5 out of 5 stars

Buying a car at vertu

From start to finish our journey to buying our car was great, Granville was excellent in explaining everything right down to receiving the car would highly recommend a visit.

January 15, 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Great service

January 12, 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Outstanding Service

Spent a few days over Christmas looking to buy a new vehicle , came across an advert online from Virtu Grantham , all I can say is what luck , absolutely brilliant experience from start to finnish , sales Advisor Max was on the ball the whole time , keeping us up to date with everything , also nice to get videos of the Juke showing walk round and description of features on car. The delivery driver Richard was very helpful and a pleasure to meet , especially showing me how things worked on the car, after which I actually gave him a lift to nearest train station , a pleasure . So , anyone thinking of dealing with Virtu I can very highly recommend.

January 6, 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you so much for your kind words! We are so happy to hear that Max was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

Rated 5 out of 5 stars

A big thanks...

A big thanks to Max Baldwin for his brilliant and personable customer service when buying our car recently. He was so attentive and helpful at giving us all the background of the car, and seemed genuinely interested to make sure we made the right choice in what we bought and getting it delivered to us so promptly. He was also clearly knowledgeable on his Honda cars! Another big thanks to Richard for delivering it safely to us and also to Will for making a great brew! It's a shame we're not more local to return for our yearly service, so if you're in the area then please do check them out. Thanks!

January 7, 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Rated 5 out of 5 stars

The Sales folk went above and beyond

The Sales folk went above and beyond to find the car I desired at the right price. The vehicle preparation, test drive, purchase and part exchange went very smoothly. First class service from Granville, Max and Will.

December 30, 2025
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you so much for your kind words! We are so happy to hear that Granville, Max & Will were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Rated 5 out of 5 stars

Help in a difficult circumstance.

No pressure. Patience and helpfulness in a difficult circumstance. Provided a beautiful vehicle which meets my needs. Made a difficult time enjoyable. Thank you.

December 12, 2025
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

Rated 5 out of 5 stars

I had a great experience with Vertu…

I had a great experience with Vertu Motors. After receiving my new car, there were a couple of small issues, and the team handled the after-sales support very well. The sales representative was professional, responsive, and efficient throughout the process.

The driver who came to collect the car for the service was also extremely helpful and polite, making the whole arrangement smooth and stress-free.

Overall, I’m very satisfied with the service — thank you for the excellent support!

December 1, 2025
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Good afternoon Leonardo. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Rated 5 out of 5 stars

Friendly & professional service

We've replaced both of our cars with this dealership this year, friendly and professional service both times and a good range of vehicles on the Vertu website to choose from

November 17, 2025
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Good afternoon. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Rated 5 out of 5 stars

Bought a HRV hybrid and what a car

Bought a HRV hybrid and what a car. It is everything Max said it would be and more. Max and the Vertu management team looked after us really well and allowed us to make our decision to purchase without feeling pressurised.

November 18, 2025
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Good afternoon Janet. Thank you so much for your kind words! We are so happy to hear that Max was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

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