Vertu Motors - Honda Grantham Reviews 

79
TrustScore 5 out of 5

4.8

Tollemache Road, Spittlegate Level, NG31 7UH Grantham, Lincolnshire, GB


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Rated 5 out of 5 stars

I bought my 68 Honda HRV at Vertu Honda Grantham a couple of years ago and was so impressed with how well I was treated by Mr Will Heaver, I decided to go back to Grantham for a newer model. The init... See more

Company replied

Rated 5 out of 5 stars

Jamie the salesman at the dealership was absolutely brilliant. Nothing too much trouble, explained everything and demonstrated new tech to us both. Very professional but friendly and polite. Very eas... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from Jamie and the manager at Honda Grantham. Drove all the way from Sunderland as we fell in love with a Skoda we had seen. They couldn't have been anymore accommodating if they tri... See more

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Rated 5 out of 5 stars

The sales executive (Max Baldwin) was particularly helpful, knowledgeable and efficient and he explained all the options available to me very clearly. The car that I wanted was in stock and the purcha... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Honda Grantham

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Tollemache Road, Spittlegate Level, NG31 7UH, Grantham, Lincolnshire, United Kingdom

  • 0344 659 9234

4.8

Excellent

TrustScore 5 out of 5

79 reviews

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Replied to 96% of negative reviews

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4.8

All reviews

(79)

12,582 reviews in the last 12 months

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Rated 5 out of 5 stars

Granville is old school and a…

Granville is old school and a thoroughly good guy.

Great experience, well done

November 19, 2025
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Good morning Simon. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Rated 5 out of 5 stars

RECENTLY PURCHASED HONDA JAZZ FROM…

RECENTLY PURCHASED HONDA JAZZ FROM VERTU GRANTHAM - EXCELLENT SERVICE FOM START TO FINISH
EVERYTHING EXPLAINED WITH ALL QUESTIONS ANSWERED - BIG THANKYOU
TO MAX-
WOULD ALSO LIKE TO MENTION BETH WHO LOOKED AFTER ME WHILST I WAS WAITING - AGAIN EXCELLENT SERVICE - ALSO A MENTION TO JAMIE WHO ASSISTED - AGAIN EXCELLENT SERVICE
WOULD DEFINITLEY USE THEM AGAIN

November 8, 2025
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you so much for your kind words! We are so happy to hear that Max, Beth & Jamie were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Rated 5 out of 5 stars

I couldn't have asked for better service

I'd bought my second Honda Jazz from the Grantham Branch two months previously so wasn't expecting to be back in the showroom! Unfortunately my car was written off in an accident leaving me without a car. I contacted Max Baldwin at Grantham who sent me details of their current stock of Jazz's both for me to look at and for insurance purposes. I liked one that was in a different branch. Max got it to the Grantham branch and collected me from home so I could test drive it back to Grantham. He then pulled out all the stops so I could drive it home the same day!What service!

October 27, 2025
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you so much for your kind words! We are so happy to hear that Max was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Rated 5 out of 5 stars

Professional service

We received a friendly, efficient and smooth experience.

November 5, 2025
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Great customer service giving…

Great customer service giving confidence in the product😊

October 16, 2025
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Rated 5 out of 5 stars

5* experience. Well worth a visit

Granville at Vertu Honda Grantham dealt with us through the whole sales process. He was extremely helpful, friendly & knowledgeable & it seemed nothing was too much trouble. We were offered a very competitive px price on our existing car which helped with the purchase of the new one. The showroom is extremely well presented with a wide range of vehicles available. All of the cars we saw were immaculate. To summarise, the whole buying & px experience was simple & stress free, which can only be attributed to the staff, especially Granville (Granny!). We would highly recommend a visit.

October 7, 2025
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Good afternoon. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Granville and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean

Rated 5 out of 5 stars

Professional and courteous

The whole experience at Honda Grantham was excellent. From the moment I arrived and seen to by Jack to leaving with my new car I was treated with courtesy and professionalism.

October 6, 2025
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Good morning, Gary. Thank you so much for your kind words! We are so happy to hear that Jack was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Rated 5 out of 5 stars

New car experience

Very professional at all times from test drive to ordering to delivery.

September 26, 2025
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Good afternoon. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Rated 5 out of 5 stars

Customer Value

As a customer I was made to feel that my custom was valued, which is rare in this day and age.

September 25, 2025
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 4 out of 5 stars

Generally very good

Generally very good. Bought and sold several cars through Vertu over time. Couple of niggling issues with service department handling over the years.

September 25, 2025
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

Rated 5 out of 5 stars

Granville was excellent as was the…

Granville was excellent as was the manager Will .They helped us with the purchase of our new car

September 26, 2025
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you so much for your kind words! We are so happy to hear that Will was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Rated 5 out of 5 stars

Picked up our 5th new Honda from Vertu…

Picked up our 5th new Honda from Vertu Honda Grantham today. Andy was very helpful and patient with our questions, as was Aaron, they were both knowledgable about the difference in vehicles. Warm welcome from the lovely young lady on reception so sorry I didn’t remember her name. We will use again over dealerships closer to home, happy to travel for better service.

September 26, 2025
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you so much for your kind words! We are so happy to hear that Andy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Rated 5 out of 5 stars

It was a pleasure dealing with the…

It was a pleasure dealing with the sales staff here, especially Jamie. He was very approachable and knowledgeable, and answered all my questions satisfactorily. From initial contact, obtaining a very fair p/x deal, to driving away in my Honda Jazz Advance Sport, I wouldn't hesitate to recommend this dealership. A very enjoyable and professional experience!

September 24, 2025
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Good afternoon. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Jamie and the team. We hope to see you again soon. Happy motoring, Kerry

Rated 5 out of 5 stars

Highly Recommended

Very easy and pleasant experience.

Aftercare is was also great, happy to help no matter what.
Jamie and Aaron were really honest and genuine.
I hope all other Vertu dealerships are as good as the Grantham site.

September 13, 2025
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you so much for your kind words! We are so happy to hear that Jamie & Aaron were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Rated 5 out of 5 stars

Eleven out of 10 experience

Would award more stars if we could. Custer Service brilliant especially by Granville. Test drive and now new car well over our expectations. All round experience top marks and car is fantastic

September 23, 2025
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Excellent experience as always ,from…

Excellent experience as always ,from buying to collection

September 15, 2025
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Rated 5 out of 5 stars

Granville clarkson top man.

Granville clarkson at Grantham was fantastic in advising me over this car. Which give me the confidence to buy it. Love the car was a great deal. Thankyou Granville.

September 11, 2025
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe

Rated 5 out of 5 stars

Jamie was very helpful

Jamie was very helpful. He followed through the whole process. We were satisfied with his service. Thankbyou.

September 9, 2025
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Good morning Kwok. Thank you so much for your kind words! We are so happy to hear that Jamie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

Amazing from start to finish

Amazing from start to finish. Restored my faith in car dealerships. Nothing to fault. Both Max and Matt, as well as the on line sales team, were very prompt, friendly, professional and helpful. Personalised video was very useful and made buying the car so easy. Knew we were not wasting our time driving 120 miles to see it. Test drive and paperwork were straightforward and hassle free. No hard sell of extras. I couldn’t recommend Honda Grantham enough. Simplest quickest least stressful car purchase either of us have ever experienced.

September 5, 2025
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you so much for your kind words! We are so happy to hear that Max and Matt was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Rated 5 out of 5 stars

Great product knowledge

Great product knowledge, not pushy , helpful, quick turn around

September 4, 2025
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

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