I bought my 68 Honda HRV at Vertu Honda Grantham a couple of years ago and was so impressed with how well I was treated by Mr Will Heaver, I decided to go back to Grantham for a newer model. The init... See more
Company replied
Tollemache Road, Spittlegate Level, NG31 7UH Grantham, Lincolnshire, GB
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I bought my 68 Honda HRV at Vertu Honda Grantham a couple of years ago and was so impressed with how well I was treated by Mr Will Heaver, I decided to go back to Grantham for a newer model. The init... See more
Company replied
Jamie the salesman at the dealership was absolutely brilliant. Nothing too much trouble, explained everything and demonstrated new tech to us both. Very professional but friendly and polite. Very eas... See more
Company replied
Fantastic service from Jamie and the manager at Honda Grantham. Drove all the way from Sunderland as we fell in love with a Skoda we had seen. They couldn't have been anymore accommodating if they tri... See more
Company replied
The sales executive (Max Baldwin) was particularly helpful, knowledgeable and efficient and he explained all the options available to me very clearly. The car that I wanted was in stock and the purcha... See more
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Tollemache Road, Spittlegate Level, NG31 7UH, Grantham, Lincolnshire, United Kingdom
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Granville is old school and a thoroughly good guy.
Great experience, well done

Reply from Vertu Motors - Honda Grantham
RECENTLY PURCHASED HONDA JAZZ FROM VERTU GRANTHAM - EXCELLENT SERVICE FOM START TO FINISH
EVERYTHING EXPLAINED WITH ALL QUESTIONS ANSWERED - BIG THANKYOU
TO MAX-
WOULD ALSO LIKE TO MENTION BETH WHO LOOKED AFTER ME WHILST I WAS WAITING - AGAIN EXCELLENT SERVICE - ALSO A MENTION TO JAMIE WHO ASSISTED - AGAIN EXCELLENT SERVICE
WOULD DEFINITLEY USE THEM AGAIN

Reply from Vertu Motors - Honda Grantham
I'd bought my second Honda Jazz from the Grantham Branch two months previously so wasn't expecting to be back in the showroom! Unfortunately my car was written off in an accident leaving me without a car. I contacted Max Baldwin at Grantham who sent me details of their current stock of Jazz's both for me to look at and for insurance purposes. I liked one that was in a different branch. Max got it to the Grantham branch and collected me from home so I could test drive it back to Grantham. He then pulled out all the stops so I could drive it home the same day!What service!

Reply from Vertu Motors - Honda Grantham
We received a friendly, efficient and smooth experience.

Reply from Vertu Motors - Honda Grantham
Great customer service giving confidence in the product😊

Reply from Vertu Motors - Honda Grantham
Granville at Vertu Honda Grantham dealt with us through the whole sales process. He was extremely helpful, friendly & knowledgeable & it seemed nothing was too much trouble. We were offered a very competitive px price on our existing car which helped with the purchase of the new one. The showroom is extremely well presented with a wide range of vehicles available. All of the cars we saw were immaculate. To summarise, the whole buying & px experience was simple & stress free, which can only be attributed to the staff, especially Granville (Granny!). We would highly recommend a visit.

Reply from Vertu Motors - Honda Grantham
The whole experience at Honda Grantham was excellent. From the moment I arrived and seen to by Jack to leaving with my new car I was treated with courtesy and professionalism.

Reply from Vertu Motors - Honda Grantham
Very professional at all times from test drive to ordering to delivery.

Reply from Vertu Motors - Honda Grantham
As a customer I was made to feel that my custom was valued, which is rare in this day and age.

Reply from Vertu Motors - Honda Grantham
Generally very good. Bought and sold several cars through Vertu over time. Couple of niggling issues with service department handling over the years.

Reply from Vertu Motors - Honda Grantham
Granville was excellent as was the manager Will .They helped us with the purchase of our new car

Reply from Vertu Motors - Honda Grantham
Picked up our 5th new Honda from Vertu Honda Grantham today. Andy was very helpful and patient with our questions, as was Aaron, they were both knowledgable about the difference in vehicles. Warm welcome from the lovely young lady on reception so sorry I didn’t remember her name. We will use again over dealerships closer to home, happy to travel for better service.

Reply from Vertu Motors - Honda Grantham
It was a pleasure dealing with the sales staff here, especially Jamie. He was very approachable and knowledgeable, and answered all my questions satisfactorily. From initial contact, obtaining a very fair p/x deal, to driving away in my Honda Jazz Advance Sport, I wouldn't hesitate to recommend this dealership. A very enjoyable and professional experience!

Reply from Vertu Motors - Honda Grantham
Very easy and pleasant experience.
Aftercare is was also great, happy to help no matter what.
Jamie and Aaron were really honest and genuine.
I hope all other Vertu dealerships are as good as the Grantham site.

Reply from Vertu Motors - Honda Grantham
Would award more stars if we could. Custer Service brilliant especially by Granville. Test drive and now new car well over our expectations. All round experience top marks and car is fantastic

Reply from Vertu Motors - Honda Grantham
Excellent experience as always ,from buying to collection

Reply from Vertu Motors - Honda Grantham
Granville clarkson at Grantham was fantastic in advising me over this car. Which give me the confidence to buy it. Love the car was a great deal. Thankyou Granville.

Reply from Vertu Motors - Honda Grantham
Jamie was very helpful. He followed through the whole process. We were satisfied with his service. Thankbyou.

Reply from Vertu Motors - Honda Grantham
Amazing from start to finish. Restored my faith in car dealerships. Nothing to fault. Both Max and Matt, as well as the on line sales team, were very prompt, friendly, professional and helpful. Personalised video was very useful and made buying the car so easy. Knew we were not wasting our time driving 120 miles to see it. Test drive and paperwork were straightforward and hassle free. No hard sell of extras. I couldn’t recommend Honda Grantham enough. Simplest quickest least stressful car purchase either of us have ever experienced.

Reply from Vertu Motors - Honda Grantham
Great product knowledge, not pushy , helpful, quick turn around

Reply from Vertu Motors - Honda Grantham
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