I love my Honda cars! I always get exemplary friendly and trusted service. Lovely friendly and helpful staff. I’ve looked at other dealerships and make of cars but always come back to Honda Scotswo... See more
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Another fantastic and very happy visit to Honda Newcastle ! As always every member of staff were very warm and welcoming as well as being 100% professional. A special mention to Chad Ridley who wen... See more
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Really good experience recently at Vertu Honda Newcastle. After identifying the car the sales process was without hassle and took only 10 days to exchange. Fourth family car purchased through Vertu, t... See more
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It was an absolute pleasure doing business with vertu Newcastle. I was very happy with how smoothly everything went. Vic Roy is very professional and knew her onions. Thank you very much
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Company details
About Vertu Motors - Honda Newcastle
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Scotswood Road, NE4 7DF, Newcastle upon Tyne, Tyne and Wear, United Kingdom
- 0344 659 9343
4.8
Excellent
97 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Michael
We came for a test drive on a used Honda and came away with a “New Honda Cossstar” All the staff were very friendly and warm towards us.
There was no pressure in buying a Honda, but our thanks goes to Natalee and Jack for all their advice and knowledge and helping us with the decision on buying our new Honda!
We have bought a few Honda cars in the past from Honda Newcastle and will be back when my wife needs an upgrade.
January 31, 2026
Unprompted review
Reply from Vertu Motors - Honda Newcastle
Thank you for sharing your experience with us. We’re delighted to hear that what began as a test drive led to you choosing a new Honda Crosstar. It’s wonderful to know that you found the team welcoming and that the process felt relaxed and pressure‑free.
Natalee and Jack will be so pleased to hear your kind words — their advice and knowledge are exactly what we aim to deliver for every customer. We truly appreciate your continued loyalty to Honda Newcastle, and it’s great to know we’ll be seeing you again when it’s time for your wife’s upgrade.
Enjoy every moment with your new Honda.
Kind regards,
Chloe
Honda Newcastle review
Friendly knowledgeable staff to answer any questions about the car and the administration process (Mark and Dan)
Cheers.
Love the auto parking
February 6, 2026
Unprompted review
Reply from Vertu Motors - Honda Newcastle
Thank you for your kind words. We're delighted to hear that you found our team friendly and knowledgeable — Mark and Dan will be thrilled to know they made a positive impression. It’s great that you’re enjoying the auto‑parking feature too; it’s a favourite for many of our customers.
Kind regards,
Chloe
I recently bought a Honda CR-V from…
I recently bought a Honda CR-V from Honda Newcastle and had a great experience. Jack looked after me and even picked me up from the train station as I travelled from London.
The car was exactly as described and the test drive went perfectly. Jack answered all my questions and addressed any concerns, making the process easy and stress-free.
I drove the car from Newcastle to London with no issues at all. Overall, a first-class experience and I’d highly recommend Jack and Honda Newcastle.
January 31, 2026
Unprompted review
Reply from Vertu Motors - Honda Newcastle
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
My recent car purchase at Honda…
My recent car purchase at Honda Newcastle was very straightforward, thanks to sales staff Anthony, Dan, and Natalee, who were very friendly,helpful, professional and obliging.
January 7, 2026
Unprompted review
Reply from Vertu Motors - Honda Newcastle
Thank you so much for your kind words! We are so happy to hear that Anthony, Dan & Natalee were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
First class service
Mark at Vertu Motors went out of his way to find me the vehicle of my choice.
First class service.
January 20, 2026
Unprompted review
Reply from Vertu Motors - Honda Newcastle
Thank you so much for your kind words! We are so happy to hear that Mark was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
My experience at Vertu Honda Newcastle…
My experience at Vertu Honda Newcastle was positive because Calvin looked after us very well in a friendly and professional manner. We have bought a Honda CRV from this dealership before and the service is always excellent. This time we bought a 2nd hand Mini Cooper which we are very happy with. I would definitely recommend this dealership as the staff are friendly, very helpful and professional.
January 8, 2026
Unprompted review
Reply from Vertu Motors - Honda Newcastle
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Really smooth transaction and Anthony…
Really smooth transaction and Anthony Smith made me feel really comfortable during the whole process answering my questions and even contacted me 2 days later to ask me if there were any issues or questions I had about the car all in all a very satisfactory company to do business with
January 19, 2026
Unprompted review
Reply from Vertu Motors - Honda Newcastle
Thank you so much for your kind words! We are so happy to hear that Anthony was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Everyone was very helpful and…
Everyone was very helpful and knowledgeable. Nothing was too difficult for them. I can’t thank you enough for the support and help I received
January 14, 2026
Unprompted review
Reply from Vertu Motors - Honda Newcastle
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Vertu honda Newcastle
Great interaction with Mark as soon as I entered showroom, from the test drive to driving the car away it was a great experience
January 10, 2026
Unprompted review
Reply from Vertu Motors - Honda Newcastle
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Absolutely above and beyond
Absolutely above and beyond. Although I rang enquiring about a car that had just been sold. Natalee from the sales department in Newcastle was quick on the ball she asked me some questions first about what I was looking for and my price point. And within an hour she had found my perfect car. Although she was not in the garage when I arrived the day after she had left all of the details with my requested sales person John. The rest is history what a stunning service. If you need a fantastic reliable service then Honda Newcastle is the place. I also note I have used this garage for over 20 years and continue to return. Highly recommend.
December 29, 2025
Unprompted review
Reply from Vertu Motors - Honda Newcastle
Hi Paula. Thank you so much for your kind words! We are so happy to hear that Natalee and John was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith
Great experience
The staff at Honda Vertu knew I had travelled a long way to pick up my car. They were very welcoming and made my experience enjoyable. The car was fully charged up for me as my journey home was over 150 miles.
December 18, 2025
Unprompted review
Reply from Vertu Motors - Honda Newcastle
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
Vertu Honda Newcastle Upon Tyne
I have just purchased a 10 month old Honda ZRV From
Vertu Honda Newcastle Upon Tyne. From first meeting with Dan who sold me the car to the handover by young Jack the whole experience was wonderful. What impressed me was there was no pressure what so ever. I purchased the car because I knew what I wanted, and the price was the best I had seen including searching Auto-trader nationwide for 2 weeks . I am what every business wants a happy customer. On leaving with my Honda the last words were if you need anything we're only a phone call away
thank you Vertu Honda
Phil &Loki ♥️
December 15, 2025
Unprompted review
Reply from Vertu Motors - Honda Newcastle
Thank you so much for your kind words! We are so happy to hear that Dan and Jack were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Vertu Honda Newcastle were really helpful, friendly and supplied a lovely Honda Civic hybrid advance.
Vertu Honda Newcastle were really helpful and I'd recommend them because the sales team, particularly Jack, were attentive, informative and friendly. I had a minor issue with tge car which was remedied very quickly and I was given a courtesy car for a few days. The management team were busy when I collected the repaired car, so didn't receive a token eg Honda Umbrella for my inconvenience at having to return the car.
November 21, 2025
Unprompted review
Reply from Vertu Motors - Honda Newcastle
Good afternoon. Thank you so much for your kind words! We are so happy to hear that Jack was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Excellent service……
Excellent service from start to finish…John W went above and beyond to help us with our purchase.
November 28, 2025
Unprompted review
Reply from Vertu Motors - Honda Newcastle
Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
I always get excellent service at Honda…
I always get excellent service at Honda Newcastle whether it is the sales or service department.
November 26, 2025
Unprompted review
Reply from Vertu Motors - Honda Newcastle
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
Vertu Honda Newcastle - Organized, Knowledgeable and Human
The Vertu Honda team at Newcastle is a very well organized company with an excellent and knowledgeable team with a total mastery of the business side of things without losing the very welcome human touch.
November 19, 2025
Unprompted review
Reply from Vertu Motors - Honda Newcastle
Good morning, Roger. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
The whole service i recieved was1st…
The whole service i recieved was1st class from start to me driving the car away from the forecourt.
November 11, 2025
Unprompted review
Reply from Vertu Motors - Honda Newcastle
Good afternoon David. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
My experience at Newcastle Honda…
It's my second civic from them and my experience from sales to service dept are excellent.
Always friendly and as always a willingness to advise and help. A great team.
August 15, 2025
Unprompted review
Reply from Vertu Motors - Honda Newcastle
Good afternoon. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Excellent service.
The service provided was professional and efficient. The staff are pleasant and helpful and answered all my questions. The car was ready and the paperwork was completed without any issues.
November 18, 2025
Unprompted review
Reply from Vertu Motors - Honda Newcastle
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Excellent Service Vertu Honda Newcastle
This is the first time I have visited a big dealership to purchase a car, it was refreshing to be able to chat to all the staff about not only the car but the process. I have received excellent ongoing support from the dealership and even what seams like a small matter to me is dealt with quickly and effectively. The communication standards are very high.
November 17, 2025
Unprompted review
Reply from Vertu Motors - Honda Newcastle
Good afternoon Stuart. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean
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