Visited Vertu Honda at 1pm to discover an attractive new car deal was available that ended later that day. The sales manager offered us an immediate test drive in a Honda Jazz. Although we had another... See more
Company replied
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Visited Vertu Honda at 1pm to discover an attractive new car deal was available that ended later that day. The sales manager offered us an immediate test drive in a Honda Jazz. Although we had another... See more
Company replied
Tallulah dealt with my purchase of a Civic. She was thorough, professional, and knowledgeable. We were coming from over 100 miles, so the transaction had to be done on the day. All went well.
Company replied
Purchased a Honda CRV from Honda, Nottingham recently and had a great experience from start to finish. Barney was friendly without being over the top “Salesman”, professional, and never made me feel p... See more
Company replied
Although delivery of our car was "lost" in the Honda system for several weeks, the very helpful staff at Nottingham were able to guide us through to completion of our purchase of our new Jazz Crosstar... See more
Company replied
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Lenton Lane, NG7 2PT, Nottingham, Nottinghamshire, United Kingdom
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Reply from Vertu Motors - Honda Nottingham
Tallulah dealt with my purchase of a Civic. She was thorough, professional, and knowledgeable. We were coming from over 100 miles, so the transaction had to be done on the day. All went well.

Reply from Vertu Motors - Honda Nottingham
Visited Vertu Honda at 1pm to discover an attractive new car deal was available that ended later that day. The sales manager offered us an immediate test drive in a Honda Jazz. Although we had another new car deal elsewhere due to the way things were handled and presented to us at Honda we opted for the Jazz and had signed up to buy a new car before close of business. The sales manager is an excellent asset to the this Honda franchise

Reply from Vertu Motors - Honda Nottingham
I came Vertu Honda in Nottingham to look at a car, I spotted on the internet. Looked all round the car then proceeded inside to enquire about the car. Where a lovely lady called Tallulah helped me with my questions and we even went out on a test drive. There was no pressure sales, that you get in other places. If there was I would have walked away.
She was so helpful, with everything. Great communication during and after I purchased the car.
She even surprisingly gave me an unveiling of my car. Which I was surprised for a second hand car. She really did go the extra mile. Left me feeling like she’s looked after me really well.
I would be happy to return and buy another car off Tallulah. Thank you for your hard work and service.

Reply from Vertu Motors - Honda Nottingham
Car had fault prior to purchase, 3 attempts to fix but they were unable to do so.
It's now been well over a month since it was returned and my rejection was accepted and still awaiting a refund.
Staff are genuinely nice and well intentioned but predelivery inspection quality and aftersales needs improvement.
I would like to think my experience was the rare exception and not the norm.

Reply from Vertu Motors - Honda Nottingham
Purchased a Honda CRV from Honda, Nottingham recently and had a great experience from start to finish. Barney was friendly without being over the top “Salesman”, professional, and never made me feel pressured. They answered all my questions honestly and helped me find a vehicle that fit both my needs and budget. Drove away feeling confident and happy with my purchase. I would definitely recommend this dealership to anyone looking for a stress-free car buying experience.

Reply from Vertu Motors - Honda Nottingham
Thanks to Vertu Honda in Nottingham.
I’ve bought cars from this dealership in the past and there’s a good reason to keep going back. The car, obviously, but the service from the staff is excellent and they make the process easy and trouble free.

Reply from Vertu Motors - Honda Nottingham
Although delivery of our car was "lost" in the Honda system for several weeks, the very helpful staff at Nottingham were able to guide us through to completion of our purchase of our new Jazz Crosstar. In particular help by both Talhulah and Anise was invaluable. Well done to both of them.

Reply from Vertu Motors - Honda Nottingham
My experience from enquiring about a Honda vehicle to having access of same, the sales team was exceptionally helpful and supportive Damien listen to all my queries and give good professional advice.
During the process of securing the car which was very stressful at times the sales team especially Tullulah was very supportive throughout the process which enabled me to obtain my said vehicle. Contact continued following delivery to ensure my satisfaction.
Personally I would recommend Vertu Hunda Nottingham to anyone thinking of having a Hunda car.

Reply from Vertu Motors - Honda Nottingham
the sales man barney is a very helpful young man

Reply from Vertu Motors - Honda Nottingham
Great product, great price.
Polite, helpful, well informed staff.
Thorough processing.
Would use again.

Reply from Vertu Motors - Honda Nottingham
I am very happy with our new car. I think Barney was great help supporting us through the process. His customer service was excellent, good manners, availability and knowledge make a huge difference. He was always available for questions. Great help

Reply from Vertu Motors - Honda Nottingham
No hard sell just honest helpful advice. Car was a great price and the process was explained to us very well.

Reply from Vertu Motors - Honda Nottingham
Good experience at this dealership.
Pleased with the outcome as I ended up with a fabulous nearly new Civic.
Sales Were professional and helpful , not too pushy!
Would recommend them to anyone.

Reply from Vertu Motors - Honda Nottingham
Vertu were great to deal with from start to finish. Always really helpful and responsive.

Reply from Vertu Motors - Honda Nottingham
Vertu's representatives, Damian and Barney, were friendly, helpful, knowledgeable, and professional.
At the outset, I knew little about the pros and cons of the hybrid car concept. Barney explained this clearly. He also had a deep knowledge of the car's capabilities and his explanation of the various controls made for a pleasant and meaningful test drive.

Reply from Vertu Motors - Honda Nottingham
From the moment I made an enquiry about my chosen used vehicle at the Nottingham Honda dealership the team couldnt have been more helpful and informative .
Damien and Tom kick started the sales process and were very professional in their delivery of information , responsive in answering adhoc calls too.No questions went unanswered .
Tallulah then picked up the reigns in vehicle handover ...delivering a great video prior to visiting the dealership and her customer service standards were second to none .I was travelling down from Glasgow to pick the vehicle up so confidence in the team selling me the vehicle was paramount as I didnt plan on it being a wasted journey .
Suffice to say ...excellent experience on the day ...they went the exta mile ...
Car was in the showroom ....and like a magic show ....was under cover of a black sheet ....to be 'revealed 'on arrival ...a very nice touch and different... ....From there I met the team , finalised the paper work had a nice coffee or two . .
Their telephone manner was underpinned by their individual personalities in person ...very pleasant , welcoming and wanting to deliver whats best for the customer .
They are all a credit to Vertu Honda ...and I wouldnt hesitate to purchase there again based on my experience .
Had a great drive north in a wonderful car ....
Thank You ...Tallulah , Damien & Tom .

Reply from Vertu Motors - Honda Nottingham
I went to Vertu Honda not expecting to buy a new car. But the deal that they had on at that time, it would have been mad not to buy one.
Daniel the salesperson was great ,not in your face explained everything you needed to know about buying the car.
Good service all round.

Reply from Vertu Motors - Honda Nottingham
Nothing to difficult to do when purchasing a car,everything went smoothly. Staff were helpful at all times.

Reply from Vertu Motors - Honda Nottingham
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