Vertu Motors - Honda Nottingham Reviews 

88
TrustScore 5 out of 5

4.8

Lenton Lane, NG7 2PT Nottingham, Nottinghamshire, GB


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Rated 5 out of 5 stars

What a great customer experience when buying our 4th Honda. Gavin went the extra mile in making sure that we were completely satisfied with the car we were interested in and looked after us very... See more

Company replied

Rated 5 out of 5 stars

Extremely pleased and satisfied with all aspects of our buying experience. All the team were attentive and helpful throughout abd especially O'neil who at all times was courteous sensitive to our ne... See more

Company replied

Rated 5 out of 5 stars

I knew exactly the second hand Honda model I wanted and spotted it online from Vertu - a rare find. I was able to arrange delivery (from Nottingham to Glasgow ) and part exchange of my previous car wi... See more

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Rated 5 out of 5 stars

Honda Nottingham always go above and beyond for me no matter what I ask. Nothing is too much trouble for them no matter who you get. This time it was Tom, Ellenie and Annice. I always like getting my... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Honda Nottingham

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Lenton Lane, NG7 2PT, Nottingham, Nottinghamshire, United Kingdom

  • 0344 558 1313

4.8

Excellent

TrustScore 5 out of 5

88 reviews

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1-star

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Replied to 96% of negative reviews

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4.8

All reviews

(88)

12,990 reviews in the last 12 months

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Rated 5 out of 5 stars

Daniel en colleague were very helpful…

Daniel en colleague were very helpful and speedy to find me a car exactly to my specification and budget. I had my heart set on a Honda Jazz and they did not persuade me to get something they had in stock. I only waited a few days for my car to come from Northumberland. Very good service from Vertu.

September 20, 2025
Unprompted review
Vertu Motors  - Honda Nottingham logo

Reply from Vertu Motors - Honda Nottingham

Good afternoon. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Daniel and the team. We hope to see you again soon. Happy motoring, Dean

Rated 5 out of 5 stars

2025 CR-V ePHEV Advance Tech (ex-demonstrator)

A smooth and quick transaction handled efficiently with both parties ending up satisfied with the eventual agreed deal (trade in / purchase).

The total transaction took just over 2 hours to accomplish!

September 29, 2025
Unprompted review
Vertu Motors  - Honda Nottingham logo

Reply from Vertu Motors - Honda Nottingham

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina

Rated 5 out of 5 stars

I really enjoyed dealing with Virtue…

I really enjoyed dealing with Virtue Honda again. Great service from Damien who was helpful in every way.
He was informative in a polite way.
I have never been let down by Virtue having received great service for many years.

September 29, 2025
Unprompted review
Vertu Motors  - Honda Nottingham logo

Reply from Vertu Motors - Honda Nottingham

Thank you so much for your kind words! We are so happy to hear that Damien was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Rated 5 out of 5 stars

Great dealership



"I'm thrilled with my experience at Vertu Honda Nottingham! The team provided exceptional service, and I'm particularly grateful for Sam's expertise and friendly approach. He went above and beyond to ensure I was happy with the car. The dealership's atmosphere was welcoming, and the staff were knowledgeable and enthusiastic about their products.
I highly recommended Sam and Vertu Honda to anyone looking for a positive buying experience. Five stars isn't enough, I would give them 10 if I could.

September 26, 2025
Unprompted review
Vertu Motors  - Honda Nottingham logo

Reply from Vertu Motors - Honda Nottingham

Thank you so much for your kind words! We are so happy to hear that Sam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Rated 5 out of 5 stars

Sam was very good

Sam was very good, from the beginning was knowledgable and understood my needs as a disabled person and didn’t try to push me into extras that were not suitable for my needs

September 26, 2025
Unprompted review
Vertu Motors  - Honda Nottingham logo

Reply from Vertu Motors - Honda Nottingham

Thank you so much for your kind words! We are so happy to hear that Sam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Rated 5 out of 5 stars

Absolutely excellent customer service

The customer service is absolutely excellent and all staff members we encountered come across as genuinely nice people. They provided us with excellent information and even arranged to deliver our new used car for us, despite it being at quite a distance. W would recommend this company to anyone looking for a new car.

September 25, 2025
Unprompted review
Vertu Motors  - Honda Nottingham logo

Reply from Vertu Motors - Honda Nottingham

Good afternoon. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry

Rated 5 out of 5 stars

Brilliant service

Brilliant service, extremely helpful and sick kind staff

September 24, 2025
Unprompted review
Vertu Motors  - Honda Nottingham logo

Reply from Vertu Motors - Honda Nottingham

Good morning. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry

Rated 5 out of 5 stars

Great experience from start to finish…

Great experience from start to finish all thanks to Barney

September 19, 2025
Unprompted review
Vertu Motors  - Honda Nottingham logo

Reply from Vertu Motors - Honda Nottingham

Thank you so much for your kind words! We are so happy to hear that Barney was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Rated 5 out of 5 stars

Barney was very professional and…

Barney was very professional and friendly. He went through every detail of the workings of my new Honda HRV. He dealt with all the paperwork which was a tremendous help for me. Vertu Honda at Lenton Nottingham is a very professional outfit and the customer comes first with everything.

Thank you Barney I can’t praise you enough

September 15, 2025
Unprompted review
Vertu Motors  - Honda Nottingham logo

Reply from Vertu Motors - Honda Nottingham

Thank you so much for your kind words! We are so happy to hear that Barney was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Rated 5 out of 5 stars

Fantastic service!

After being truly messed around by another Nottingham car dealership, Honda was a breath of fresh air. Jack was a calm and reassuring sales person who we instantly had a lot of faith in- he was helpful and was wonderfully communicative during the process. The sales manager was really kind and couldn’t do enough to ensure the process was seamless for us. We are so happy with our new vehicle and are glad that we will be going back for our services as I know we will be treated with respect and kindness. I cannot recommend vertu Honda enough if you are considering a new car!

September 9, 2025
Unprompted review
Vertu Motors  - Honda Nottingham logo

Reply from Vertu Motors - Honda Nottingham

Thank you so much for your kind words! We are so happy to hear that Jack was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Rated 5 out of 5 stars

great sales experience

A great sales experience from first enquiry to collection.Sam made sure he looked after everything and was extremely helpful.

September 10, 2025
Unprompted review
Vertu Motors  - Honda Nottingham logo

Reply from Vertu Motors - Honda Nottingham

Thank you so much for your kind words! We are so happy to hear that Sam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Rated 5 out of 5 stars

Great service, trustworthy and friendly

I had seen an Alfa Romeo online, and as it was newly added that day there were no photos yet. A simple phone call later to Sam at Vertu Honda Nottingham, I had a detailed video of the car made for me, and it clarified all of my questions. A quick call back and for the first time ever I reserved the car over the phone, partly as it was a 3 hour drive, but also I was very happy with the service already . Visiting the showroom the next day I was very pleased with the look of the car, Sam and I discussed the details and took a decent test drive, so all the aspects of the drive were checked. On return I was very happy to go ahead with the purchase. A bit of tidying was need (as I had viewed before it was prepped) and I then opted for the Autoglym Lifeshine to be added to the paint and interior .
On collection the following week I was picked up by Sam from the train station and then had my car unveiled to me, I was and am very pleased.
I highly rate Vertu Honda Nottingham, especially as I brought an Alfa Romeo from them in this case! Special Thanks to Sam Whitehead 👍

September 6, 2025
Unprompted review
Vertu Motors  - Honda Nottingham logo

Reply from Vertu Motors - Honda Nottingham

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Sam and the team. We hope to see you again soon. Happy motoring, Chloe

Rated 4 out of 5 stars

The paper work easy the unwrapping of…car

The paper work easy the unwrapping of the car special great then disappointed ☹️ two visible stone chips on bonnet stone chip side of car and a deep scratch on rear wheel plastic trim all unseen by the sale person who should have seen them and tried to rectify them before me picking up the car after all he kept sending me emails telling me of the progress I felt let down as long as they got a sale and then told in the hand over process he would have to go soon as he has another appointment bit deflated

August 30, 2025
Unprompted review
Vertu Motors  - Honda Nottingham logo

Reply from Vertu Motors - Honda Nottingham

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We will be in touch to discuss this with you. Kind regards, Tom Thompson - General Manager.

Rated 5 out of 5 stars

Vertu Honda Nottingham

Vertu Honda Nottingham. In a world of internet buying it was an absolute pleasure to buy my new car from here. Fantastic attention to my needs providing a World Class experience, thank you.

May 20, 2025
Unprompted review
Vertu Motors  - Honda Nottingham logo

Reply from Vertu Motors - Honda Nottingham

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Love my hrv

Love my hrv
Barney Howard is a class act and made the experience superb and he and vertu honda are highly recommended 👌

March 31, 2025
Unprompted review
Vertu Motors  - Honda Nottingham logo

Reply from Vertu Motors - Honda Nottingham

Thank you so much for your kind words! We are so happy to hear that Barney was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Rated 5 out of 5 stars

I am very happy with my recent car…

I am very happy with my recent car purchase from Vertu Honda Nottingham. Barney, the sales person, was super helpful. He knew I was looking for a Toyota Yaris and when this one came in on a part exchange, he contacted me to let me know. Tom, his manager, was also very helpful in explaining the finance options available to me. All the staff are very welcoming and friendly so I would definitely recommend this dealership to friends and family - 10/10 from me - thank you!

May 20, 2024
Unprompted review
Vertu Motors  - Honda Nottingham logo

Reply from Vertu Motors - Honda Nottingham

Hello. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Barney, Tom and the team. We hope to see you again soon. Happy motoring, Kerry

Rated 5 out of 5 stars

New Honda CBR500R from…

I bought my new Honda CBR500R from Vertu Honda Nottm. The team are friendly and professional. The whole process was smooth , from order to delivery . I love the bike , many thanks to Mark and his team !

March 31, 2024
Unprompted review
Vertu Motors  - Honda Nottingham logo

Reply from Vertu Motors - Honda Nottingham

Good morning. Thank you so much for your kind words! We are so happy to hear that Mark was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry

Rated 1 out of 5 stars

Avoid this dealership like COVID

Avoid this dealership like COVID , broken promises , customer service nil stars and I was a Motability customer . The General Manager Mark Goode waste of space no return calls, no return emails ..

March 27, 2024
Unprompted review
Vertu Motors  - Honda Nottingham logo

Reply from Vertu Motors - Honda Nottingham

Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Stuart.

Rated 5 out of 5 stars

First time buying over the phone

This is the first time I have bought a used car online and Keith Stokes was a tremendous help. No waffle, no over the top sales talk, just the information I needed in a professional and caring manner. Thank you. I would also like to mention the other Keith, didn't get his second name, who delivered the car. Really nice guy and we had a good chat. The whole experience was much easier than I could have hoped for and an old codger like me is very happy.

April 2, 2024
Unprompted review
Vertu Motors  - Honda Nottingham logo

Reply from Vertu Motors - Honda Nottingham

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

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