What a great customer experience when buying our 4th Honda. Gavin went the extra mile in making sure that we were completely satisfied with the car we were interested in and looked after us very... See more
Company replied
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What a great customer experience when buying our 4th Honda. Gavin went the extra mile in making sure that we were completely satisfied with the car we were interested in and looked after us very... See more
Company replied
Extremely pleased and satisfied with all aspects of our buying experience. All the team were attentive and helpful throughout abd especially O'neil who at all times was courteous sensitive to our ne... See more
Company replied
I knew exactly the second hand Honda model I wanted and spotted it online from Vertu - a rare find. I was able to arrange delivery (from Nottingham to Glasgow ) and part exchange of my previous car wi... See more
Company replied
Honda Nottingham always go above and beyond for me no matter what I ask. Nothing is too much trouble for them no matter who you get. This time it was Tom, Ellenie and Annice. I always like getting my... See more
Company replied
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Lenton Lane, NG7 2PT, Nottingham, Nottinghamshire, United Kingdom
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Replied to 96% of negative reviews
Typically replies within 24 hours
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Daniel en colleague were very helpful and speedy to find me a car exactly to my specification and budget. I had my heart set on a Honda Jazz and they did not persuade me to get something they had in stock. I only waited a few days for my car to come from Northumberland. Very good service from Vertu.

Reply from Vertu Motors - Honda Nottingham
A smooth and quick transaction handled efficiently with both parties ending up satisfied with the eventual agreed deal (trade in / purchase).
The total transaction took just over 2 hours to accomplish!

Reply from Vertu Motors - Honda Nottingham
I really enjoyed dealing with Virtue Honda again. Great service from Damien who was helpful in every way.
He was informative in a polite way.
I have never been let down by Virtue having received great service for many years.

Reply from Vertu Motors - Honda Nottingham
"I'm thrilled with my experience at Vertu Honda Nottingham! The team provided exceptional service, and I'm particularly grateful for Sam's expertise and friendly approach. He went above and beyond to ensure I was happy with the car. The dealership's atmosphere was welcoming, and the staff were knowledgeable and enthusiastic about their products.
I highly recommended Sam and Vertu Honda to anyone looking for a positive buying experience. Five stars isn't enough, I would give them 10 if I could.

Reply from Vertu Motors - Honda Nottingham
Sam was very good, from the beginning was knowledgable and understood my needs as a disabled person and didn’t try to push me into extras that were not suitable for my needs

Reply from Vertu Motors - Honda Nottingham
The customer service is absolutely excellent and all staff members we encountered come across as genuinely nice people. They provided us with excellent information and even arranged to deliver our new used car for us, despite it being at quite a distance. W would recommend this company to anyone looking for a new car.

Reply from Vertu Motors - Honda Nottingham
Brilliant service, extremely helpful and sick kind staff

Reply from Vertu Motors - Honda Nottingham
Great experience from start to finish all thanks to Barney

Reply from Vertu Motors - Honda Nottingham
Barney was very professional and friendly. He went through every detail of the workings of my new Honda HRV. He dealt with all the paperwork which was a tremendous help for me. Vertu Honda at Lenton Nottingham is a very professional outfit and the customer comes first with everything.
Thank you Barney I can’t praise you enough

Reply from Vertu Motors - Honda Nottingham
After being truly messed around by another Nottingham car dealership, Honda was a breath of fresh air. Jack was a calm and reassuring sales person who we instantly had a lot of faith in- he was helpful and was wonderfully communicative during the process. The sales manager was really kind and couldn’t do enough to ensure the process was seamless for us. We are so happy with our new vehicle and are glad that we will be going back for our services as I know we will be treated with respect and kindness. I cannot recommend vertu Honda enough if you are considering a new car!

Reply from Vertu Motors - Honda Nottingham
A great sales experience from first enquiry to collection.Sam made sure he looked after everything and was extremely helpful.

Reply from Vertu Motors - Honda Nottingham
I had seen an Alfa Romeo online, and as it was newly added that day there were no photos yet. A simple phone call later to Sam at Vertu Honda Nottingham, I had a detailed video of the car made for me, and it clarified all of my questions. A quick call back and for the first time ever I reserved the car over the phone, partly as it was a 3 hour drive, but also I was very happy with the service already . Visiting the showroom the next day I was very pleased with the look of the car, Sam and I discussed the details and took a decent test drive, so all the aspects of the drive were checked. On return I was very happy to go ahead with the purchase. A bit of tidying was need (as I had viewed before it was prepped) and I then opted for the Autoglym Lifeshine to be added to the paint and interior .
On collection the following week I was picked up by Sam from the train station and then had my car unveiled to me, I was and am very pleased.
I highly rate Vertu Honda Nottingham, especially as I brought an Alfa Romeo from them in this case! Special Thanks to Sam Whitehead 👍

Reply from Vertu Motors - Honda Nottingham
The paper work easy the unwrapping of the car special great then disappointed ☹️ two visible stone chips on bonnet stone chip side of car and a deep scratch on rear wheel plastic trim all unseen by the sale person who should have seen them and tried to rectify them before me picking up the car after all he kept sending me emails telling me of the progress I felt let down as long as they got a sale and then told in the hand over process he would have to go soon as he has another appointment bit deflated

Reply from Vertu Motors - Honda Nottingham
Absolutely awful after sales support and customer service. Had my car since 1st July and still waiting to get it back. Very bad communication, nobody replies. Not a good experience 😕
Vertu Honda Nottingham. In a world of internet buying it was an absolute pleasure to buy my new car from here. Fantastic attention to my needs providing a World Class experience, thank you.

Reply from Vertu Motors - Honda Nottingham
Love my hrv
Barney Howard is a class act and made the experience superb and he and vertu honda are highly recommended 👌

Reply from Vertu Motors - Honda Nottingham
I am very happy with my recent car purchase from Vertu Honda Nottingham. Barney, the sales person, was super helpful. He knew I was looking for a Toyota Yaris and when this one came in on a part exchange, he contacted me to let me know. Tom, his manager, was also very helpful in explaining the finance options available to me. All the staff are very welcoming and friendly so I would definitely recommend this dealership to friends and family - 10/10 from me - thank you!

Reply from Vertu Motors - Honda Nottingham
I bought my new Honda CBR500R from Vertu Honda Nottm. The team are friendly and professional. The whole process was smooth , from order to delivery . I love the bike , many thanks to Mark and his team !

Reply from Vertu Motors - Honda Nottingham
Avoid this dealership like COVID , broken promises , customer service nil stars and I was a Motability customer . The General Manager Mark Goode waste of space no return calls, no return emails ..

Reply from Vertu Motors - Honda Nottingham
This is the first time I have bought a used car online and Keith Stokes was a tremendous help. No waffle, no over the top sales talk, just the information I needed in a professional and caring manner. Thank you. I would also like to mention the other Keith, didn't get his second name, who delivered the car. Really nice guy and we had a good chat. The whole experience was much easier than I could have hoped for and an old codger like me is very happy.

Reply from Vertu Motors - Honda Nottingham
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