Ruby and Craig, at Mansfield, made our buying experience straight forward and stress-free. They both communicated clearly. Ruby quickly and efficiently addressed any of our concerns. In fact, we would... See more
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See what reviewers are saying
We met Ben, 3 months ago. And by telling us about the N line version of the Kona, he'd have us spend money upfront that we haven't done at all in the 20 years we've been on motability. I'd say 50/50 s... See more
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Well just had to praise Jamie at Mansfield Hyundai. This young man has impressed me highly over several interactions over the last month. Always professional, courteous and ready to help. I am not e... See more
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I saw a gentleman called Ben Gibson at HYUNDAI,BRISTOL STREET MOTORS MANSFIELD NOTTINGHAMSHIRE ,HE was very friendly and made me feel at ease getting my new car. He didn't rush the appointment he list... See more
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Company details
About Vertu Motors - Hyundai Mansfield
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Southwell Road West, NG18 4LW, Mansfield, Nottinghamshire, United Kingdom
- 0344 558 4087
4.6
Excellent
56 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Absolutely perfect customer service…
Absolutely perfect customer service from start to finish. Both people that I dealt with could not do enough to help. Totally recommend this place. And the hot chocolate whilst you are waiting is divine
December 22, 2025
Unprompted review
Reply from Vertu Motors - Hyundai Mansfield
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Used car
Magdalena was very helpful, but we had a few niggles, couldn’t get Blulink on the car, as thus was still in use from previous owner, went back to garage was told we needed to wait to hear from Hyundai, but due to persistence in my part, we have now got it. Also no car mats which we were told we would get, 10 days on still waiting, But enjoying the car
November 28, 2025
Unprompted review
Reply from Vertu Motors - Hyundai Mansfield
Dear Mrs Holt, thank you for taking to time to leave a review of your recent purchase experience at Vertu Hyundai Mansfield. It’s great to hear Magdalena was helpful. I must apologise for the delays with the Blulink and Car Mats. I’m pleased to learn you now have access to the Blulink App but I sincerely apologise for the delay in providing you with the promised car mats. These errors will be reviewed internally, and I can confirm a new set of mats is being ordered today. We will be in touch in the next 48-72 hours to confirm they have arrived with us and organise getting them to you. Thank you very much for your business and apologies again for these delays.
Kind regards,
Mark Troy - General Manager.
Absolutely excellent service from start…
Absolutely excellent service from start to finish. Had my cars for a few years from here and the team have been fantastic. Not pushy and have listened to what we want and have gone above and beyond for us! Couldn't have asked for anything better!
November 29, 2025
Unprompted review
Reply from Vertu Motors - Hyundai Mansfield
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
Amazing staff
Amazing staff and experience from being to end as per usual, this time was the fourth car from vertu motors Mansfield.
November 28, 2025
Unprompted review
Reply from Vertu Motors - Hyundai Mansfield
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
Reply from Vertu Motors - Hyundai Mansfield
Thanks for taking the time to mark us as 5 stars! Kind regards, Selina
Excellent service and support…
Excellent service and support throughout the buying process from a combination of Marlon Emma and Jamie at Hyundai Mansfield
November 5, 2025
Unprompted review
Reply from Vertu Motors - Hyundai Mansfield
Thank you so much for your kind words! We are so happy to hear that Marlon, Emma and Jamie were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
Recommended
Dealt with Kieran - who was great. Everything ran smoothly - good deal, happy with the car and great customer service.
September 16, 2025
Unprompted review
Reply from Vertu Motors - Hyundai Mansfield
Thank you so much for your kind words! We are so happy to hear that Kieran was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Another great visit to Vertu Mansfield
Another great visit to Vertu Mansfield. Magdalena right from the start was very helpful and professional throughout the process of buying our new car. She is an asset to the business and I would not hesitate to recommend this dealership.
September 17, 2025
Unprompted review
Reply from Vertu Motors - Hyundai Mansfield
Thank you so much for your kind words! We are so happy to hear that Magdalena was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith
5* - can’t fault vertu motors
Jack was so helpful from the second we walked in to the moment I drove away with my new car! He guided us through the process very clearly and worked closely with his team to ensure a smooth process was provided - I can’t fault the service and will definitely be in touch in the future
September 6, 2025
Unprompted review
Reply from Vertu Motors - Hyundai Mansfield
Thank you so much for your kind words! We are so happy to hear that Jack was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith
The team at Vertu Hyundai Mansfield…
The team at Vertu Hyundai Mansfield were fantastic Kieron went the extra mile to get everything sorted. Highly recommend them if you’re in the market for a new car.
September 12, 2025
Unprompted review
Reply from Vertu Motors - Hyundai Mansfield
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
I Purchased my Citroen C3 Aircross 1.2…
I Purchased my Citroen C3 Aircross 1.2 Pure Tech 110 Shine Plus on the 23/06/2025 from Vertu Motors Southwell Road Mansfield via an Excellent salesman called Seanog O'Kane.
Seanog went that extra mile to find me this vehicle he was polite, professional & nothing was too much trouble for him, he stopped at nothing to make sure my wife & I were happy with our purchase.
Bless you Seanog.
I have purchased numerous vehicles from this company over the years & have always come away totally satisfied, I would recommend them to anyone who is looking for a nice car + great service.
Sincere thanks to all that were involved with my purchase. Malcolm & Rosemary Parry.
June 23, 2025
Unprompted review
Reply from Vertu Motors - Hyundai Mansfield
Thank you so much for your kind words! We are so happy to hear that Seanog was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Kieran was absolutely brilliant
Kieran was absolutely brilliant, he helped us when we had problems trying to sort the financial side online when we were having trouble. He was also very helpful in general and very personable
August 27, 2025
Unprompted review
Reply from Vertu Motors - Hyundai Mansfield
Good afternoon Peter. Thank you so much for your kind words! We are so happy to hear that Kieran was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Great overall experience throughout
Great overall experience throughout
Thank you Kieran and the team
September 1, 2025
Unprompted review
Reply from Vertu Motors - Hyundai Mansfield
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Great!
All steps of purchase explained well by Kieran, as a result everything went to plan and our trip from Sunderland proved very successful!
July 10, 2025
Unprompted review
Reply from Vertu Motors - Hyundai Mansfield
Thank you so much for your kind words! We are so happy to hear that Kieran was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
Service booked online, collection all confirmed, "no show", "no idea"
Booked the service online with collection/drop off (extra £60), have a confirmation saying 08:15 collection, an hour later no collection. Called them and they had no idea of the booking. Don't think it's been Vertu for long, went there under previous ownership and seamless. No space today, no effort to resolve, I live 30 miles away and no effort to understand the logistics involved in arranging to work at site on this day with family etc. Just a "I'll book you in for another day". Don't think so. Won't be going again.
July 2, 2025
Unprompted review
Reply from Vertu Motors - Hyundai Mansfield
Good afternoon James. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. Vertu is only a rebrand so it's all the same staff and faces as normal. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref VM1JB0207 Kind regards, Dean
No pressure just friendly and helpful
Magdalena was so helpful and didn't put any pressure on us.
May 28, 2025
Unprompted review
Reply from Vertu Motors - Hyundai Mansfield
Good evening, John. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
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