I recently had a fantastic experience at Vertu Bradford while looking for a new car. From the moment I walked in, the staff was incredibly welcoming and attentive. Our salesperson, Adil was knowledg... See more
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Israeel was the person who helped me, he was patient kind and knowledgeable. The whole process of buying my car was stress-free. Thank you Israeel and Vertu Mtors. Best wishes Jennie.
Company replied
Great showroom helpful staff very friendly knowledgeable easy to deal with and went above and beyond to help me get the car I wanted
Company replied
They listened to our needs and took into account our recent circumstances which was much appreciated. They found a car that appeared to fit us but when it arrived they rejected it because it had not... See more
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Company details
About Vertu Motors - Kia Bradford
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Canal Road, Kia, BD1 4AJ, Bradford, West Yorkshire, United Kingdom
- 0344 659 9283
4.6
Excellent
33 reviews
Replied to 95% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I recently had a fantastic experience…
I recently had a fantastic experience at Vertu Bradford while looking for a new car. From the moment I walked in, the staff was incredibly welcoming and attentive. Our salesperson, Adil was knowledgeable and really listened to what I was looking for. He didn't try to push me into anything, and patiently answered all my questions.
I highly recommend Vertu Bradford to anyone in the market for a new car. Their commitment to customer service is outstanding, and they made the whole car buying experience enjoyable and stress free.
April 29, 2026
Unprompted review
Reply from Vertu Motors - Kia Bradford
Good morning Naiyar,
Thank you for your fantastic review. It’s great to hear you felt so welcomed from the moment you arrived and that Adil took the time to really listen, answer your questions, and support you without any pressure. Creating a stress‑free and enjoyable car‑buying experience is exactly what we aim for, and we’re delighted this came across so clearly.
Kind regards,
Dean
Fast
Fast, Friendly and professional throughout! An absolute pleasure to do business with.
April 25, 2026
Unprompted review
Reply from Vertu Motors - Kia Bradford
Good morning Rick,
Thank you for your kind feedback. It’s great to hear you found the experience fast, friendly and professional from start to finish, and that it was a pleasure doing business with us at Kia Bradford.
We really appreciate you taking the time to share your experience.
Kind regards,
Dean
Car sales
Great showroom helpful staff very friendly knowledgeable easy to deal with and went above and beyond to help me get the car I wanted
April 22, 2026
Unprompted review
Reply from Vertu Motors - Kia Bradford
Dear Stephen,
Thank you for taking the time to share your feedback. We’re delighted to hear that you found the showroom welcoming and the team helpful, friendly and knowledgeable.
It’s great to know that the team went above and beyond to help you find the car you wanted and made the whole process easy to deal with. Your kind comments are very much appreciated and will be shared with the team at Kia Bradford.
Thank you again for choosing us.
Kind regards,
Liza
Israeel was the person who helped me
Israeel was the person who helped me, he was patient kind and knowledgeable. The whole process of buying my car was stress-free.
Thank you Israeel and Vertu Mtors.
Best wishes
Jennie.
April 17, 2026
Unprompted review
Reply from Vertu Motors - Kia Bradford
Hi Jennie,
Thank you for the lovely review. Wonderful to hear Israeel made the whole process stress‑free with his patience, kindness and knowledge. He’ll be so pleased to know how much you appreciated his support.
Best wishes,
Kerry
HELPFUL STAFF
The staff were very helpful in processing the sale & finance agreements. I have used this Dealership with various Staff and have been very professional and will continue to visit here.
April 10, 2026
Unprompted review
Reply from Vertu Motors - Kia Bradford
Hi Ian Thank you for your lovely feedback. We're really pleased to hear that the staff were so helpful throughout the sale and finance process. It’s wonderful to know you’ve had consistently professional experiences with different team members over time, and we truly appreciate your continued loyalty to the dealership.
Kind regards
Dawn
The entire transaction was pretty…
The entire transaction was pretty seamless. Communications excellent. Sheeraz is a professional. I bought my car virtually - a custom video and all the guarantees are reassuring. The pick-up was easy and trouble free.
April 9, 2026
Unprompted review
Reply from Vertu Motors - Kia Bradford
Thank you for your excellent review. We’re delighted to hear that the entire transaction was seamless and that communication throughout was excellent. It’s great to know that Sheeraz provided such a professional service and that the virtual buying experience, including the custom video and guarantees, gave you confidence and reassurance. We’re also pleased that collection was easy and trouble‑free. Your feedback is very much appreciated, and I’ll be sure to pass on your kind comments to Sheeraz and the team.
Kind regards,
Keith
Good communication and patience whilst…
Good communication and patience whilst I sorted the sale of my car and my many questions
March 13, 2026
Unprompted review
Reply from Vertu Motors - Kia Bradford
Hi there,
Thank you for your lovely 5-star review. We're really pleased to hear that the team at Kia Bradford provided good communication and showed patience while you sorted the sale of your car and asked your questions. We’re always happy to help, and it’s great to know you felt supported throughout.
Thank you again for taking the time to share your experience.
Kind regards,
Liza
Had an issue with windscreen spray not…
Had an issue with windscreen spray not operating. Dave was great, he got service guys on the case in minutes and solved the issue (a blocked filter inside one of the hoses). Dave really knows his stuff on the EV6 and was able to answer a few more in depth questions about PCID and Autocharge and interface to mobile. Nothing was too much trouble- top guy!
Steve
February 25, 2026
Unprompted review
Reply from Vertu Motors - Kia Bradford
Hi Stephen,
Thank you for your fantastic 5‑star review! We’re delighted to hear that Dave was able to quickly diagnose and resolve the issue with your windscreen spray. It’s great to know the service team got everything sorted within minutes.
We’re also really pleased that Dave’s knowledge of the EV6 was so helpful, especially when answering your more in‑depth questions about PCID, Autocharge and mobile integration. Your kind words about his support and attitude will mean a lot to him — he certainly is a top guy!
Thank you again for taking the time to share your experience.
Kind regards,
Liza
An excellent dealership that treats its…
An excellent dealership that treats its customers courteously and professionally. I recently upgraded my older Picanto to a brand new one, and was very impressed with Adil who dealt with this for me. He explained everything from start to collecting the car, and answered any additional questions I had. Highly recommend this team in Bradford
February 19, 2026
Unprompted review
Reply from Vertu Motors - Kia Bradford
Good afternoon John,
Thank you for taking the time to leave such a great review. I’m really pleased to hear that your experience at Kia Bradford was excellent, and that you were treated courteously and professionally throughout. Upgrading your Picanto to a brand‑new model is an exciting step, and it’s wonderful to know that Adil supported you so well from start to finish.
It’s great to hear that everything was clearly explained and that all your questions were answered — that level of care makes a real difference. Thank you as well for highly recommending the team in Bradford.
Kind regards,
Dean
Bought our EV3 in December. No regrets though some glitches.
We brought our KIA EV3 in December 2025.
Obviously the transition from Diesel Manual to fully electric was a huge jump especially for 75 year olds.
However the expected range had become acceptable for our changing needs and the price and PCP package were manageable; we are not used to buying such expensive vehicles but we were already convinced that we wanted to 'go green'.
We were fortunate to be put in the care of Samir Ali who gently and patiently took us all our concerns, and even brought an identical demonstrator to our house to introduce my wife to electric cars.
There are many confusing 'bells and whistles' on an EV, plus different ways of using controls and some new features and the digital display. Samir took us through those which we need to get us basically 'up and running'. He has promised to be available in the future to give us an overview and training on the more advanced features e.g. 'one-pedal driving', once we wish to venture into advanced driving.
First mishap yesterday: the car locked my wife out of the car just after she had parked on the side of the road in Pudsey. The KIA Roadside Rescue and the RAC backup (A bit high-tech and the BOT gave up and took me to a 'real person' dug us out') The real person analysed the problem over the phone and talked me through using the manual key which is vitally attached to the fob. The car was open in a jiffy but it was all a bit scary.
Samir told me afterward that I could have opened the car remotely even several miles away using the KIA app on my mobile phone. Well we may try that one day but it's a bit of a new high-tech world even for gadget-keen me!
But we love the car to bits! Some reviewers say that the software lets down KIAs reputation for excellent cars but the jury is out on that. Samir is saving us for the moment.
And of course the low fuel bills with a home charger are a new world.
February 18, 2026
Unprompted review
Reply from Vertu Motors - Kia Bradford
Good afternoon Neil,
Thank you so much for sharing such a thoughtful and detailed review — it’s wonderful to hear how you and your wife are getting on with your new EV3.
Making the leap from a diesel manual to a fully electric vehicle is a big transition for anyone, and the way you’ve embraced that change is genuinely inspiring. It’s great to hear that the range, price and PCP package suited your needs and helped make the move to electric feel right for you both.
I’m especially pleased that Samir was able to support you so well. Having someone patient, knowledgeable and willing to go the extra mile — literally bringing a demonstrator to your home — can make all the difference when stepping into a new driving world full of tech, digital displays and new features. It sounds like he’s given you a solid start and will continue to be a reassuring point of contact whenever you’re ready to explore more advanced features.
I completely understand how that locking incident must have felt — especially when it’s all still new. It’s good to know the assistance teams were able to help quickly, and Samir’s guidance on the app will hopefully give you extra peace of mind as you get more comfortable with everything. These small bumps can feel daunting at first, but they’re often the moments that help build confidence for the future.
Most importantly, it’s fantastic to hear how much you’re loving the car. The move to lower running costs and home charging really is a game‑changer, and your enthusiasm shines through.
Thank you again for taking the time to share your experience, Neil — it means a lot.
Kind regards,
Dean
Fantastic,friendly service
Fantastic,friendly service. Nothing was too much trouble and made sure I was fully happy before driving away with our new ev4. Everything explained and set up for me by Tom at Vertu Kia Bradford.
February 11, 2026
Unprompted review
Reply from Vertu Motors - Kia Bradford
Hi there,
Thank you for your fantastic feedback. We're delighted to hear you received such friendly service and that nothing was too much trouble throughout your experience. It’s great to know that Tom at Vertu Kia Bradford took the time to explain everything clearly, set everything up for you, and made sure you were fully happy before driving away in your new EV4.
Your comments are truly appreciated.
Kind regards
Dawn
Very easy process
Very easy process
The salesman..Adil was friendly and welcoming. Put my mind at ease..explained everything and answered any questions I had
February 7, 2026
Unprompted review
Reply from Vertu Motors - Kia Bradford
Thank you for your lovely review. I’m pleased to hear the process was so easy for you and that Adil made you feel welcome and at ease. It’s great to know he explained everything clearly and was able to answer all your questions.
Kind regards
Keith
Really nice polite staff and helpful…
Really nice polite staff and helpful the whole experience was easy and relaxed with no pressurised selling of the car or the added extras like other car dealers I have dealt with.
February 4, 2026
Unprompted review
Reply from Vertu Motors - Kia Bradford
Hi Gary
Thank you for your lovely feedback. We're so pleased to hear you found our staff polite, helpful, and that your experience was easy and relaxed. It’s great to know you felt no pressure at any stage, especially compared to other dealers you’ve visited. We really appreciate your comments.
Kind regards
Dawn
Friendly &Experienced Staff
Friendliness and experience of the staff.
January 30, 2026
Unprompted review
Reply from Vertu Motors - Kia Bradford
Good morning, Thank you for sharing your feedback. We’re really pleased to hear that the friendliness and experience of our staff stood out during your visit. Providing a welcoming and knowledgeable service is something we take great pride in, and it’s wonderful to know this came through.
We truly appreciate your comments and hope to see you again in the future. Kind regards, Kerry
A first EV Experience
This was my first EV purchase and from the outset the service was top class. Chris, Head of Sales, was great on the first engagement and Kacper was so helpful through the following purchase process including the vehicle handover. He couldn’t do enough and was extremely knowledgeable on the vehicle.
January 29, 2026
Unprompted review
Reply from Vertu Motors - Kia Bradford
Good morning. Thank you for sharing your experience with us. Making the switch to an EV is a big moment, and it’s fantastic to hear that everything felt top‑class from the very start. Chris’s support during your initial visit and Kacper’s helpful, knowledgeable guidance throughout the purchase and handover clearly made a real difference.
We’re delighted they both helped make your first EV journey such a positive one. Enjoy the new car, and we look forward to supporting you throughout your EV ownership. Kind regards, Kerry
We dealt with Samir Ali
We dealt with Samir Ali, who made the whole experience of buying our new car and exchanging our old car a very smooth and happy experience. He explained every stage and answered all our questions
January 16, 2026
Unprompted review
Reply from Vertu Motors - Kia Bradford
Good afternoon, Andy. Thank you so much for your kind words! We are so happy to hear that Samir was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
If i could give 100 stars then i would.
If i could give 100 stars then i would.
Adil who helped me when picking my car up on 23/12/25 was outstanding with me, he showed me everything about my new car and what button did what on the car.
Adil went above and beyond to make sure i was a happy customer when driving,he certainly did that.
Adil is a credit to your company.
Merry christmas to you all.
December 23, 2025
Unprompted review
Reply from Vertu Motors - Kia Bradford
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Excellent service around
Excellent service around! Very happy customer :-) 1000% better than our local Kia main dealer!
November 26, 2025
Unprompted review
Reply from Vertu Motors - Kia Bradford
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
They listened to our needs and took…
They listened to our needs and took into account our recent circumstances which was much appreciated. They found a car that appeared to fit us but when it arrived they rejected it because it had not had final service to keep the Warranty and was not very well cared for. The car they eventually found was in good condition, full service record therefore warranty intact. Throughout the process they kept us fully up to date. We cannot fault them in any way, unlike some other we had visited before hand.
November 5, 2025
Unprompted review
Reply from Vertu Motors - Kia Bradford
Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Chloe
Pleasure...........
From walking in the showroom to driving off was a pleasure.kieran dealt with us from start to finish and made the experience a pleasure.
This is the 2nd Kia i have bought from here and also have my cars serviced here, didnt look anywhere else.
November 19, 2025
Unprompted review
Reply from Vertu Motors - Kia Bradford
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
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