Vertu Motors - Kia Nottingham Reviews 

Had great experience at Kia Vertu Nottingham. I do my research on cars and was happy to travel from Essex to buy an EV6 at a really good price. I was looked after well by Jordan so can highly recommend this dealership.

Excellent service from Jordan and love my car!

Exceptionally friendly and helpful staff
Especially Lucas and James
We travelled from N Yorks to Nottingham and it was worth it for the stress free purchase and exchange process cannot recommend more highly

My experience buying my new car with kin wrong was amazing he a friendy professional man

From my first call to the finished collection off my new car only took 2 weeks as I had to order the spec and colour no fuss no stress very straight forward very easy and the guy that dealt with me was very helpful and put me onto the right car ..highly recommend. I wouldn't go anywhere else

Harry and Ella showed so much patience and understanding making our overall experience much better.

This is the first new car I've ever bought! I chose a Kia Sportage as you get some much tech for money.
I bought mine from Kia Vertu Nottingham.
The whole experience was absolutely fantastic with a massive thanks to Ella Kinsey ( sales advisor) who was so friendly, knowledgeable and patient. That young lady is a true credit to Kia, she and the rest of the team are the kind of people I like to deal with..professional not pushy happy to help and genuinely interested in getting me the right car at a great price!
To anyone looking for a well built, stylish, practical car go check out Kia Vertu on Mansfield road Daybrook.
I've owned 30+ vehicles in my life but I have to be honest none can match the Sportage!
Kind regards and thanks again from a very happy chappie. 😁

Very good customer service from Kin at Kia Nottingham

My experience was very smooth and comfortable. Keenan from the team was really helpful and his customer service was second to none.

First class service from Vertu Kia,
Keith dealt with everything from start to finish and was great,
Even down to an unveiling of the car on collection which made my wife's day.
Highly recommend this dealership!

Excellent customer service Kin was a pleasure to deal with

Great service from the team at vertu very professional service thank you

Excellent service from start to finish. Jordan was very informative and kept me updated at all times I would definitely recommend vertu motors

Jordan seal was a credit to your team
He was friendly and very helpful throughout checked we were happy with the car gave us lots details about the car

Good experience with KIA Nottingham. I bought a used car from the showroom. The process was smooth, friendly and helpful staff.

Excellent customer service, clear communication throughout the process.

Very happy with the price and deal agreed.

Dealt with Will Smith, very helpful, good communication and very personable.

The sales person Jordan Seal was excellent, he was very thorough helpful understanding he went out of his way to help . Couldn’t give him a better review

Lucus was helpful, attentive and understanding throughout the purchase, and also on collection.
All in all a very pleasurable experience.

I’ve had a very poor experience with Vertu Kia Nottingham, and I’ve now given them a month to sort things but this has not been done to my satisfaction at all.
Purchasing a used car from them was relatively easy. Test drove the car (an hour and a half from where I live) and was happy to purchase, but there were a lot of minor scratches and damage to the paintwork that I was assured would be repaired.
Communication after the test drive was far from pushy – I felt like I was chasing them for information and to arrange delivery, but no real complaints.
However, when the car was delivered, all of the cosmetic damage that should have been repaired was still there. It was very obvious that no work had been done to repair this.
I was incredibly disappointed by the state the car arrived in. Even with just a cursory glance around the car, I took 16 photos of damage to the paintwork.
The driver who brought it actually had 19 photos that he had taken, because he had to be able to prove that all of the damage was there before he loaded it onto his delivery truck.
We had agreed that all paintwork on the car would be made right before it was delivered, and there were so many scratches, scuffs and marks that I find it hard to believe that it had been checked before delivery.
I phoned the garage immediately, and was told to send the photos through but to accept the car and it would be put right. I then received a phone call that same afternoon from a manager who said that the car would be collected and repaired, and I would have a courtesy car.
I waited a week to hear from the garage, and then emailed the manager. I was then told that he had been absent from work for personal reasons, which I am very sorry about, but his workload should have been covered.
Since then, there has been a great deal of back and forth to arrange for the car to be collected and repaired, all of which takes my time up.
During the month I have had the car, I noticed that the windscreen wiper blades are working very poorly and need to be replaced, so I sent a very polite email to the garage asking if this could perhaps be done while they have it as a small courtesy for all the hassle this has caused me.
I didn’t get a reply, so I sent another email and then received an email back to say that this would have to be authorised, so it sounds unlikely that even this small gesture will be made.
It’s very disappointing service from a main dealership. One error in sending the car without repairs might have been forgivable, although it totally ruined any new car joy I might have had, but the way they’ve dealt with it since then has been really poor.