Having had a terrible service with another JLR retailer we popped in to look at a car on site. Met with Harvey who was excellent and really looked after us during the sale. Never over promised and was... See more
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See what reviewers are saying
Thank you to all the staff at Vertu for helping me find my car, they all went over and above, service and communication was fantastic, A special thank you to Lloyd for driving up to Burnley to bring o... See more
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I recently bought a new Range Rover from Range Rover Bolton, and I’m extremely happy with the whole experience. The team were professional, friendly and helpful from start to finish. They made the b... See more
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Love the Range Rover Evoque we bought recently. Excellent service received from Matt and the rest of the team, who made the whole experience both simple and enjoyable. Matt was very helpful in explain... See more
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Company details
About Vertu Motors - Land Rover Bolton
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Kay Street, Land Rover, BL1 2RX, Bolton, Lancashire, United Kingdom
- 0344 659 8155
4.4
Excellent
161 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Great experience with Vertu Jaguar
Great experience with Vertu Jaguar in Bolton. We were looked after by Erika Smiley was took us through everything from start to finish. Always helpful and patient. Great service and loving the new car.
May 25, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Bolton
Good afternoon Tasha,
Thank you for your review. It’s great to hear you had such a positive experience and that Erika provided patient and helpful support from start to finish. We’re delighted you’re loving your new car.
Kind regards,
Dean
JLR Bolton - used car purchase
Visited JLR Bolton dealership to purchase a used Jaguar F-Pace SVR and was very happy with the service I received from Zain & Declan. I had negotiated a deal via email before I visited and after a test drive I was able to drive off with my new car. Very relaxed experience and I was pleased with the service I received.
June 8, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Bolton
Thank you for your great feedback. We’re delighted to hear you had such a positive experience at JLR Bolton and that Zain and Declan provided a relaxed and efficient service.
It’s great to know everything was handled smoothly, from your initial enquiry through to driving away in your Jaguar F-Pace SVR. I’ll be sure to pass on your kind words to the team.
Kind regards,
Matthew
Absolutely outstanding service from…
Absolutely outstanding service from everyone at Vertu Jaguar in Bolton, especially Megan who I dealt with throughout the the sale of the car. First class service from a first class company. Thankyou so much.
June 8, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Bolton
Thank you for your wonderful feedback. We’re delighted to hear that you received such outstanding service from the team at Vertu Jaguar Bolton, and especially from Megan.
It’s great to know she supported you throughout the process and helped make your experience first class from start to finish. I’ll be sure to pass on your kind words to her and the team.
Kind regards,
Matthew
Outstanding Service and Customer Experience
Outstanding customer service and staff. Vertu Motors Staff took the buying experience to another level. The customer experience was second to none from finding us the exact car that met our requirements and ensuring that we fully understood features etc on the land rover before we drove away. The unveiling of the car made the experience even more special and we would wholly recommend this company
May 29, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Bolton
Thank you so much for your fantastic feedback. We’re absolutely delighted to hear that you had such a positive experience with Vertu Motors.
Providing outstanding customer service is something we take great pride in, so it’s incredibly rewarding to know that the team were able to take your buying journey to another level. From helping you find the exact vehicle to ensuring you felt confident with all of its features, it’s great to hear that every step met your expectations.
We’re especially pleased that the unveiling of your Land Rover made the experience even more memorable — it’s those special moments that truly matter.
Your recommendation means a lot to us, and we hope you enjoy every mile in your new car. If there’s anything else we can assist you with in the future, please don’t hesitate to get in touch.
Kind regards,
Keith
Amazing from start to finish
Megan was amazing from start to finish, throughout the sales process she was attentive and informative, never to pushy and kept me up to date along the way.
May 27, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Bolton
Good afternoon Nick,
Thank you for your review. It’s great to hear that Megan was so attentive and informative throughout, keeping you updated and making the whole process feel relaxed and pressure‑free. Your feedback will mean a lot to her.
Kind regards,
Dean
The staff are welcoming
The staff are welcoming, genuinely willing to help and not pushy. Harvey was great.
May 9, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Bolton
Good morning Sharon,
Thank you for your kind review. We’re really pleased to hear you found the team welcoming and genuinely helpful, without any pressure. It’s great to know Harvey stood out and made your experience such a positive one.
We hope to welcome you back again in the future.
Kind regards,
Dean
From enquiry to purchase I’ve had a…
From enquiry to purchase I’ve had a great experience
May 6, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Bolton
Good afternoon Jimmy,
Thank you for your review. It’s great to hear you had a positive experience from enquiry right through to purchase — we really appreciate your feedback.
Kind regards,
Dean
Professional service
We dealt with a very personable and professional young man called Matt K. There was no ‘hard sell’. Matt facilitated a test drive which was very helpful. Communication throughout was timely and informative. Showroom was well presented and offered a comfortable seating area and refreshments. A good experience from start to finish.
April 30, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Bolton
Good afternoon Zoey,
Thank you for your review. It’s great to hear that Matt provided such a professional and personable experience, with clear communication and no pressure throughout. We’re pleased the test drive, showroom environment, and overall support made it a positive experience from start to finish.
Kind regards,
Dean
Fantastic service from the start
Fantastic service from the start. Made to feel welcome upon arrival, detailed video sent to me of my car from the technician who highlighted some additional things to monitor, have booked back in for these to be actioned. Also service advisors were excellent, Alia organised for my car to be connected to the app & arranged my loan car for the day. Overall a fantastic experience from Vertu. Thanks guys!
May 5, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Bolton
Good afternoon Elliott,
Thank you for such a great review. It’s brilliant to hear you felt welcome from the moment you arrived and that the detailed technician video helped keep you informed and confident about your car. We’re really pleased the team made everything run smoothly, from highlighting what to keep an eye on to arranging your app connection and loan car. It’s great to know the whole experience felt so well organised and positive.
Thanks again for sharing your feedback.
Kind regards,
Dean
Purchasing my Jaguar F-PACE from Vertu…
Purchasing my Jaguar F-PACE from Vertu JLR Bolton was a great experience from start to finish. Megan and James were absolutely exceptional — they went above and beyond at every step to make the process smooth, stress-free, and genuinely enjoyable.
From the moment I arrived, their customer service stood out. They were welcoming, knowledgeable, and incredibly attentive without ever being pushy.
What really made the difference was their willingness to go the extra mile. Nothing felt like too much trouble, and they made sure I felt confident and excited about my purchase. Their professionalism, combined with a friendly and approachable attitude, made the whole experience feel personal rather than transactional.
I couldn’t be happier with my Jaguar F-PACE, and a huge part of that is down to Megan and James. If you’re considering buying from Vertu Bolton, you’ll be in excellent hands.
April 30, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Bolton
Good afternoon Haroon,
Thank you for sharing such a detailed and positive review. It’s wonderful to hear that purchasing your Jaguar F‑PACE was such a smooth, stress‑free, and enjoyable experience. Megan and James will be delighted to know their welcoming, knowledgeable, and attentive approach made such a difference and helped you feel confident and excited about your purchase.
We’re really pleased you felt genuinely valued throughout and that their professionalism and friendly manner stood out. Enjoy every moment with your new Jaguar, and thank you again for your recommendation.
Kind regards,
Dean
Excellent service from the sales person…
Excellent service from the sales person and the dealership.
May 1, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Bolton
Good afternoon Luis,
Thank you for your feedback. It’s great to hear you received excellent service from both the sales team and the dealership. We really appreciate you taking the time to share your experience.
Kind regards,
Dean
smooth and efficient service
smooth and efficient service. Polite and very knowledgeable. Also i received 2cups of coffee. Nice.
May 1, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Bolton
Thank you so much for taking the time to leave this lovely review. I’m really pleased to hear the service felt smooth, efficient, and supported by knowledgeable staff — and the bonus coffees certainly don’t hurt. It’s great to know your experience was a positive one.
Many thanks,
Chloe
what a great experience buying a car
what a great experience buying a car! Our salesman Matt was fantastic from start to finish. His knowledge on the car was outstanding the test drive was great on all different types of road not just a quick run round the block. He kept me informed all week on the process until the day arrived to pick the car up. We were made to feel so special especially with the unveiling.
Thanks Matt you’re a star!
The whole experience from start to finish was great. The showroom was outstanding it was like being in a 1st class lounge. All the staff we came across were polite and friendly. Would definitely buy from them again
April 25, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Bolton
Thank you for sharing such a fantastic review. We’re delighted to hear that you had a great experience from start to finish and that Matt provided outstanding support throughout the process. It’s wonderful to know his knowledge, the thorough test drive, and regular updates made such a positive difference, and that the handover and unveiling made you feel so special. We’re also pleased the showroom and the wider team left such a strong impression. Your kind comments truly mean a lot, and we look forward to welcoming you back in the future.
Kind regards,
Matthew
Very rude front of house service staff…
Very rude front of house service staff totally unacceptable the way we were spoken to and treated from a main dealer cost me £600 for the service, was made to feel like they were doing me a favour.
April 10, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Bolton
Good afternoon Stephen. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref JS1SR1504 Kind regards, Kerry
Vertu Experience
From the moment I contacted Vertu Motors Bolton, they were very professional in handling my enquiry, I was soon contacted by Megan, nothing was too much trouble for her, she produced a video of not one but two vehicles for me to choose from. As a result I purchased my new car.
April 3, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Bolton
Hi Peter
Thank you for sharing your review. I am really pleased to hear how professional the team at Vertu Motors Bolton were and that Megan supported you so well. It is great that she went the extra mile by sending videos of two vehicles to help you choose, and I am delighted this led to you finding your new car. We truly appreciate your feedback.
Warm regards
Danielle
MOT and service experience
Car booked in for MOT and service. I’d like to thank Harrison, the service advisor and the various technicians who completed the work on my car. A further examination of my car was carried out in addition to the basic booking. A few minor issues were discovered and subsequently fixed promptly and efficiently. It’s reassuring that I can trust the team at Bolton to do a thorough job of ensuring that my car remains in great condition and I will certainly continue to place my business with them in future.
March 18, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Bolton
Good afternoon Martin,
Thank you for sharing your feedback. It’s great to hear that Harrison and the technicians at Land Rover Bolton took such good care of your MOT and service. I’m pleased the team went beyond the basic checks, picked up the minor issues, and got everything sorted quickly and efficiently.
It’s reassuring to know you feel confident in the thorough work they do, and we really appreciate your continued trust and loyalty.
Kind regards,
Dean
I had an absolutely fantastic…
I had an absolutely fantastic experience at Land Rover Bolton, and I can’t recommend them highly enough. From start to finish, the service was exceptional, and a huge part of that was down to our sales representative, Jack Hackley.
Jack was brilliant throughout the whole process — knowledgeable, patient, and genuinely enthusiastic about helping us find the right vehicle. He took the time to answer every question, explained everything clearly, and never made us feel rushed or pressured. His professionalism and friendly approach made the entire experience smooth and enjoyable.
What really stood out was how much Jack cared about making sure we were completely happy with our decision. He went above and beyond to make everything easy, from the first conversation right through to handover day. It’s rare to find that level of customer service these days.
If you’re thinking about buying a Land Rover, I’d strongly recommend heading to Land Rover Bolton and asking for Jack Hackley. You’ll be in excellent hands.
A genuinely five-star experience.
March 11, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Bolton
Good morning Mr Withers,
Thank you for your fantastic review. I’m really pleased to hear Jack made your experience at Land Rover Bolton so smooth and enjoyable. Your comments about his knowledge, patience and friendly approach are brilliant, and I know he’ll be delighted to hear them.
We truly appreciate your recommendation — thank you again for sharing it.
Kind regards,
Dean
Reply from Vertu Motors - Land Rover Bolton
Good morning Kamal,
Thank you for sharing your feedback. It’s great to hear the team were responsive throughout your experience, and I’m really pleased Jack made such a positive impression — he’ll be delighted to know his support stood out.
If there’s ever anything more we can help with, we’re always here.
Kind regards,
Dean
I made an enquiry re a car in stock
I made an enquiry re a car in stock. Harvey came back to me almost immediately with an excellent video presentation and an offer of a chat. I'd had a couple of good offers from other dealers but JLR Bolton bettered them. Once the details were agreed everything ran smoothly. Harvey handled everything very professionally and handled all the details exactly. Took in my existing car and and had the new car immaculately presented. Totally recommend Harvey and the whole dealership, other dealers take note. Thank you for looking after me Harvey and the rest of the LR Bolton team (Sarah, Sales Manager), a totally stress free and professional but friendly experience ⭐⭐⭐⭐⭐
March 10, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Bolton
Good morning Mark,
Thank you for taking the time to leave such a detailed review. I’m really pleased to hear how quickly Harvey responded and that his video presentation and support helped you feel confident in your choice. It’s great that we were able to better the offers you’d had elsewhere and keep everything running smoothly from start to finish.
I’m delighted Harvey’s professionalism, attention to detail, and the presentation of your new car made the whole experience stress‑free. Your recommendation means a great deal, and I know Harvey, Sarah, and the rest of the Land Rover Bolton team will really appreciate your feedback.
If there’s anything more we can do for you, we’re always here to help.
Kind regards,
Dean
Outstanding customer service…
Outstanding customer service throughout, from my initial contact by telephone, through purchasing, collecting the vehicle and driving home.
March 6, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Bolton
Thank you for sharing your feedback. We’re delighted to hear that you received outstanding customer service throughout your entire experience — from your first telephone enquiry right through to purchasing, collecting your vehicle and driving it home. Your comments mean a great deal to the team.
If there’s anything more we can help with in the future, please don’t hesitate to get in touch.
Kind regards,
Matthew
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