I would like to thank Mike Rawlin who was a fantastic help and made the whole buying experience very enjoyable. He explained everything thoroughly and nothing was too much trouble. It’s a shame we liv... See more
Company replied
2 Discovery Way, Old Whittington, S41 9EG Chesterfield, Derbyshire, GB
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I would like to thank Mike Rawlin who was a fantastic help and made the whole buying experience very enjoyable. He explained everything thoroughly and nothing was too much trouble. It’s a shame we liv... See more
Company replied
The hospitality and service provided by Danielle and James were truly exceptional. From the moment I arrived at the dealership, I was made to feel welcome, valued, and completely at ease. Their profes... See more
Company replied
My experience with Chesterfield Land Rover has been 5-star from start to finish. Ashley, who dealt with me throughout the process, was absolutely amazing. I live over three hours away in South Wa... See more
Company replied
Very helpful staff. We had a few issues with confusion around the deposit payments. Liam Crossfield was very courteous and knowledgeable.
Company replied
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2 Discovery Way, Old Whittington, S41 9EG, Chesterfield, Derbyshire, United Kingdom
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My experience with Chesterfield Land Rover has been 5-star from start to finish. Ashley, who dealt with me throughout the process, was absolutely amazing. I live over three hours away in South Wales, but that never felt like a problem. Ashley kept me updated with videos and emails, answered every question I had, and was always available whenever I needed anything.
Having had some bad experiences with other car companies over the years, and not always having much luck with my cars, I was understandably quite apprehensive. Ashley completely reassured me throughout the whole process and genuinely went the extra mile for me on every visit. His customer service was exceptional, and I always felt that I was in safe hands.
I’m extremely happy with the service I received and would definitely recommend Chesterfield Land Rover, especially Ashley. He made the whole experience easy, enjoyable and stress-free.
And to top it all off, I had a lovely bunch of flowers waiting for me in my new car — such a thoughtful touch! 🌸
Thank you, Ashley, and the whole Chesterfield Land Rover team, for making my experience such a positive one.

Reply from Vertu Motors - Land Rover Chesterfield
I would like to thank Mike Rawlin who was a fantastic help and made the whole buying experience very enjoyable. He explained everything thoroughly and nothing was too much trouble. It’s a shame we live so far away as it would have been nice to have Vertu Chesterfield as our local Land Rover garage.

Reply from Vertu Motors - Land Rover Chesterfield
The hospitality and service provided by Danielle and James were truly exceptional. From the moment I arrived at the dealership, I was made to feel welcome, valued, and completely at ease. Their professionalism, knowledge, and attention to detail were evident throughout the entire process, and nothing was ever too much trouble. From my initial visit through to driving away in my new vehicle, the level of customer care I received was second to none.

Reply from Vertu Motors - Land Rover Chesterfield
Very helpful staff.
We had a few issues with confusion around the deposit payments.
Liam Crossfield was very courteous and knowledgeable.

Reply from Vertu Motors - Land Rover Chesterfield
Really good customer service from the team at Vertu Chesterfield. Jordan in particular was really helpful he always got back to us about any questions that we had. Top man!

Reply from Vertu Motors - Land Rover Chesterfield
Ashley was amazing and made me feel so at ease as dis Ryan on the day of the collection
Daniela made the handover feel so special, an amazing experience all round , thanks

Reply from Vertu Motors - Land Rover Chesterfield
From the initial phone call the service was excellent. Ben who we dealt with was extremely knowledgeable polite and a pleasant to deal with.
On picking up the car he made it very special me.
I shall continue to deal with them through servicing and also when the time comes another car
Overall a first class service

Reply from Vertu Motors - Land Rover Chesterfield
The car we bought is fantastic exactly what we wanted. The service we received from Vertu Land Rover Chesterfield was outstanding and far exceeded our expectations. The salesman,Ashley and sales manager Anthony were brilliant and both really went the extra mile to make sure that everything went smoothly. Nothing was too much trouble for them and they worked very hard to make sure that we got the car we wanted and a great deal. I would recommend them to anyone looking for to buy a Land Rover car.

Reply from Vertu Motors - Land Rover Chesterfield
From the very first moment I made contact with the Chesterfield branch of Vertu, things were excellent.
I got a test drive on the day, we negotiated on the day (not because I was pushed to but because I wanted to). The admin side was according to regulations (so a bit tedious) but made simple by what appears to be an excellent system to handle signatures and other things efficiently via digital means. Communication during the process was clear and prompt. Then I got the car yesterday (3 days after first contact) and drove away very satisfied and impressed by the slickness of the process (and the car is very nice too!).
Virtue (and David W. in this case who was my contact), made it a very good experience which many other dealerships could learn a lot from. A note to Ryan also who came to wish me well on delivery of the car; nice touch.

Reply from Vertu Motors - Land Rover Chesterfield
Have a word with the driver of the branded Vertu Land Rover Chesterfield car YT25XKO. 28.07.26 - 8.50 am between Eckington and Chesterfield driving erratically, speeding and throwing rubbish out of the driver's window whilst I was driving behind. It's not a good look for your business if it's one of your staff.

Reply from Vertu Motors - Land Rover Chesterfield

Reply from Vertu Motors - Land Rover Chesterfield
I can't recommend Vertu Land Rover Chesterfield highly enough. This is the second vehicle I've purchased from them, and on both occasions the experience has been outstanding from start to finish.
A special mention has to go to the Sales Manager, Antony, and Sales Executive, Ashley. They both went above and beyond to make the whole process enjoyable, stress-free, and genuinely memorable. Nothing was too much trouble, and they took the time to make sure everything was perfect.
Thank you again, Antony & Ashley, I look forward to returning for my next vehicle!

Reply from Vertu Motors - Land Rover Chesterfield
This is the second car I’ve bought from Land Rover Chesterfield and they have been brilliant. The whole dealership is so friendly and welcoming. Ryan and Danielle have done everything possible to make this another special purchase. For me the most important part is the after sales service you get and knowing any problems are resolved as a priority. Yes I’ve had a couple of issues but that’s used cars and no fault of the dealer but knowing when I call they will do everything to sort it is priceless. I have recommended Danielle and Ryan to people looking for Land Rover products with complete confidence. Will always use them and love the car.

Reply from Vertu Motors - Land Rover Chesterfield
A wonderful , delightful experience getting my new car from start to finish!
To Ashley, thank you for your kindness always!
You made my dream come true 😊
Jake thank you !
Thank you to the whole Chesterfield team, you are all so lovely

Reply from Vertu Motors - Land Rover Chesterfield
Our purchase was made an enjoyable experience everything was dealt with along with explanations. Collecting our car was special and we can’t thank John Wood enough for his help and advice 10/10. Mr &Mrs Harrison

Reply from Vertu Motors - Land Rover Chesterfield
Jorden was really good and made everything easy. Did
everything for me with all the paperwork done and dusted and was not pushy in any way. Great Salesman

Reply from Vertu Motors - Land Rover Chesterfield
Really great service Lee who was our advisor couldn't do enough for us

Reply from Vertu Motors - Land Rover Chesterfield
Great Experience Salesman James was brilliant explaining the car's details.

Reply from Vertu Motors - Land Rover Chesterfield
Only called on the Saturday late afternoon and within 10 minutes Lee in sales sent us a personalised video. By Monday lunchtime we were driving our new vehicle back home. Lee was absolutely brilliant throughout the whole process and a credit to Vertu

Reply from Vertu Motors - Land Rover Chesterfield
A brilliant experience, everything fully explained

Reply from Vertu Motors - Land Rover Chesterfield
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