Vertu Motors - Land Rover Chesterfield Reviews 

We knew what we wanted when we visited the Chesterfield branch and our sales person, Isla, helped us.
What made our experience especially good was that Isla could of quite easily of proceed as sold us that vehicle but introduced us to a stock item, that was higher spec and Will extra dealer contribution, lowered our expected payments.
I understand that stock items have to be moved on, it making us aware and giving the option meant we ended up with a much better car.
Additionally, when we collected the car, not only was our car perfectly presented but, as we had our grandchild with us, they presented him with a Lego Defender, really special.

Knowledgeable staff, great responsiveness

30th of December 2025 , I had the pleasure of getting our Range Rover Sport given its Winter check.
Whilst waiting, was invited to have coffee or other drinks and was regularly asked if I was comfortable.
Since buying the car we always used Vertu because the level of service is always higher than others.
On completion, the payment system is private and swift.
In the Winter Pack there are items like a mug, various types of additives for the windscreen and water bottle.
Also , there is a set of plugs and SIM card holder.
My question is, what are the plugs for? If I plug into a laptop or phone nothing happens.
Can any help me by explaining what the plugs are for???
Kind regards Brian

Very easy purchase and Lee Maisfield made the whole process enjoyable. Thank you the car is great. See you in 3 years for another.

Someone actually showed some genuine interest in me when I showed up at the showroom. Isla was brilliant and took time out to show me the car I was interested in and also arranged a test drive at short notice. I was also given a fair trade in price and nothing was too much trouble in trying to source the specification I requested.

Cannot recommend enough!!! I actually chose to drive over an hour and deal with these rather than my own local dealership! Isla gave me the best deal and the best customer service I’ve ever had when purchasing a car! Extremely professional customer service I was treat like a queen! Made collection an unforgettable experience so lovely Xxx thank you to all the amazing people who work there Xxx Sam hall

What a fantastic experience , there really is nowhere else you would go to ensure you get the best knowledge and quality of service from Lee, Ryan and their team. Thankyou !

From picking the right car to collecting it we had a fantastic experience. Reception is lovely and John the motability man was great. He kept us updated all the way through and everything was easy and stress free.

I visited vertu chesterfield to sort a fault on my defender 90 and enquire about an upgrade to a 110. I have to say I didn’t expect such attentive and professional customer service that I absoloutely experienced from the moment I walked through the doors. Both David & James were amazing in dealing with my cars repair and upgrading it to a 110 . I made quite a few time additional and time consuming requests , but everything I asked for was done for me. I was kept informed at each stage, made to feel valued as a customer and feel I had a fabulous experience. Every staff member I met was so lovely and I highly recommend vertu chesterfield to anyone!

From the min I walked through the doors I was met with smiles and awesome customer service from the man on reception to the young lad who dealt with my car.. can't remember his name but hes a credit to your company fantastic young man.

Russell Collis our first contact was amazing. Very helpful. Very patient. He was great.

We reserved our Range Rover Velar online out of hours and the very next day we had a callback from Lee Maisfield, he has been so accommodating with the whole buying process. This allowed us to ensure the car was for us and without a no pressure attitude he made us feel so at ease. The car Had some repairs it needed and he sorted them out in a quick timeframe, overall his service and Land Rover chesterfield has been exemplary. The car was prepared very well for the handover and looked beautiful.

We live in Northampton but we would happily now drive up to chesterfield now for repairs, services due to their customer service.

Lee and Anthony, agonised over finding the perfect car for us, and then went on and above to ensure it was delivered before promised and 100% perfect.

I would highly recommend dealing with Lee and Anthony.

The service from start to finish was excellent! Danielle who sorted my car did an amazing job.

From start to finish buying our Landrover was an absolute breeze thanks to Landrover Vertu Chesterfield.James our Sales executive was on hand all the way from the 1st call enquiry to picking up the keys.What a professional experience and excellent Customer Service.They even had a bouquet of flowers for my wife on the day of pick up.Really really happy with our new car.Well done Chesterfield,I can 100 percent recommend this dealership.

The customer service from Susan was great. When I first got to skoda in chesterfield I didn't know which skoda I wanted but with her help and guidance I test drove and bought Karoq which is perfect for what we need. Susan made the whole process easy and enjoyable.

Ordering the car was very easy with everything explained well.
A good bunch of people who clearly valued my business.

Very knowledgeable staff with no hard sell tactics. Just a very pleasurable experience. Felt the team took genuine pride in selling a very good product. Would recommend and definitely use again.

I bought a Range Rover from Vertu Motors in Chesterfield back in February 2025 and it’s simply the worst car buying experience I’ve had in my 40 years of driving. There’s far too many issues to name them all, but the service department manager and general manager are both an absolute joke and both need sacking. My advice is avoid this dealership altogether, otherwise you’ll have a complete nightmare on your hands!