I decided on Monday morning to start looking for a new Qashqai, my fourth. I thought might take a while to find something and rang a few dealerships to make initial enquiries. Amongst these was Ver... See more
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Andy was very helpful. We explained what we were looking for and both him and the manager went out of their way to find a deal close to our budget. Car was delivered to our door with no fuss. All pa... See more
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Great experience from good salesmen including Stephen Liu and manager Becca who were very professional from start to finish. We have had numerous Nissans and one of the reasons we went back as we knew... See more
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Buying a new car can be daunting as well as exciting, but Louie at Vertu Nissan Bradford was helpful, friendly and informative throughout the whole process. Most importantly, I never felt pressured. H... See more
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Company details
About Vertu Motors - Nissan Bradford
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Thornton Road, BD1 2EP, Bradford, West Yorkshire, United Kingdom
- 0344 659 2654
4.7
Excellent
71 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Andy was very helpful
Andy was very helpful. We explained what we were looking for and both him and the manager went out of their way to find a deal close to our budget. Car was delivered to our door with no fuss. All paperwork in order.
June 29, 2026
Unprompted review
Reply from Vertu Motors - Nissan Bradford
Hi Ruby,
Thank you for taking the time to leave us a fantastic 5-star review. We’re delighted to hear that Andy and the manager were so helpful in finding a deal that suited your budget and requirements. It’s great to know they went the extra mile to support you throughout the process.
We’re also pleased that the delivery of your car was smooth and hassle-free, with everything in order and ready for you. Your kind feedback means a great deal to the team at Nissan Bradford.
Kind regards,
Liza.
The staff were all very friendly and…
The staff were all very friendly and made us feel very comfortable. There was no pressure to buy. They assured us they could be called any time after buying 😀
July 4, 2026
Unprompted review
Reply from Vertu Motors - Nissan Bradford
Hi Lynne,
Thank you for your fantastic 5-star review!
We’re delighted to hear the team made you feel comfortable and welcome throughout your experience. It’s great to know you appreciated the friendly, no-pressure approach and the reassurance that support is always available after your purchase.
We really appreciate your kind feedback and hope you enjoy your new car.
Kind regards,
Kerry
Brilliant customer service very helpful
Brilliant customer service very helpful
July 2, 2026
Unprompted review
Reply from Vertu Motors - Nissan Bradford
Thank you for your feedback. We’re delighted to hear that you received brilliant customer service and found the team very helpful throughout your experience.
Kind regards,
Matthew
Nissan Bradford were most professional…
Nissan Bradford were most professional in securing a great deal on my new car. Stephen Liu was helpful and efficient in explaining its technical features.
June 29, 2026
Unprompted review
Reply from Vertu Motors - Nissan Bradford
Thank you for your great feedback. We’re delighted to hear that Stephen provided helpful and efficient support, clearly explaining the technical features of your new car.
It’s great to know the team at Nissan Bradford secured you a great deal and delivered a professional experience.
Kind regards,
Matthew
Great experience from good salesmen…
Great experience from good salesmen including Stephen Liu and manager Becca who were very professional from start to finish. We have had numerous Nissans and one of the reasons we went back as we knew the good service we would receive
June 27, 2026
Unprompted review
Reply from Vertu Motors - Nissan Bradford
Good morning David,
Thank you for your great feedback, it’s fantastic to hear Stephen and Becca provided such professional service throughout. We really appreciate your continued loyalty and are pleased you had another positive experience.
Kind regards,
Dean
Wellcoming staff friendly very helpfull…
Wellcoming staff friendly very helpfull
Would revemend to any1 .
Very pleased with my experiance
June 25, 2026
Unprompted review
Reply from Vertu Motors - Nissan Bradford
Hello Mr Gallagher,
Thank you for your great review! We’re delighted to hear you found the team welcoming, friendly and helpful.
Your recommendation means a lot to us, and we’re so pleased you had a positive experience.
Kind regards,
Kerry
Vertu Bradford - Amazing service
I decided on Monday morning to start looking for a new Qashqai, my fourth. I thought might take a while to find something and rang a few dealerships to make initial enquiries. Amongst these was Vertu Bradford, who were fabulous. Nasir and Alex were so helpful in giving me all the information I needed for me to decide which model and spec were best suited to my driving and needs. I was fortunate in that they had exactly the car I wanted, a brand new Tekna ePower and I collected it on the Wednesday. No hard sell, just very helpful and comprehensive advice. Completely stress free and I got a really good deal on price. Very happy with my purchase and would highly recommend Vertu Bradford.
June 24, 2026
Unprompted review
Reply from Vertu Motors - Nissan Bradford
Good afternoon Lisa,
Thank you for your fantastic feedback, it’s great to hear Nasir and Alex provided such helpful and informative support to help you find the perfect car. We’re delighted everything was quick, stress-free and that you’re so happy with your new purchase.
Kind regards,
Dean
Reply from Vertu Motors - Nissan Bradford
Hi Hazel,
Thank you for your fantastic 5-star review!
We’re really pleased to hear you received great service from the team at Vertu Nissan Bradford.
We appreciate your feedback and hope to welcome you back again soon.
Kind regards,
Kerry
Buying a nissan qashqai
Explained the options available, weren't too pushy in their sales technique. Friendly, knowledgeable on the car model.
June 3, 2026
Unprompted review
Reply from Vertu Motors - Nissan Bradford
Good afternoon Andrew,
Thank you for your feedback. It’s great to hear the team provided clear explanations, a friendly approach, and knowledgeable support without being pushy. We’re pleased you had a positive experience.
Kind regards,
Dean
Vertu Nissan Bradford quite possibly…
Vertu Nissan Bradford quite possibly the worst possible place to purchase a car nothing but problems from the get go. Take weeks to "fix" the problem but return car with the same problem multiple times. Then they employ drivers that return your car with a big dent in the door and full of empty drinks bottles and people finger nail clippings
June 4, 2025
Unprompted review
Reply from Vertu Motors - Nissan Bradford
Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Keith
Alex Sorley greeted me with a smile and…
Alex Sorley greeted me with a smile and on entering the car showroom and complex. To offer context I had been in an RTA and was nervous about the whole process of a car purchase. Alex quickly understood what I was looking for and arranged a test drive, but as a passenger to allay my anxiety of driving an unfamiliar car. Alex was informative and considerate and this made my decision to purchase the car all the more easier. I didn’t feel pressured but listen too. I am very happy with the car purchase it meets all my requirements.
There was a hiccup with the online form filling but that was overcome.
I’m used to having paper copies of everything and will now consider using the online portal. Of course I would have preferred a lower rate of interest rate. I was assured it was standard for a used car.
I would recommend Alex and the Vertu group to others who are considering a car purchase in the future. It was a pleasant experience.
Thank you Alex for your friendly manner, knowledge and expertise.
A negative was the lack of visitor parking places on the complex, numerous new and used cars on site. It is a potential hazard entering, walking around and exiting.
May 21, 2026
Unprompted review
Reply from Vertu Motors - Nissan Bradford
Thank you for taking the time to share such a detailed review. We’re delighted to hear that Alex provided such a welcoming, understanding, and considerate experience during what we appreciate can be a particularly stressful time following your accident. It’s great to know he listened to your needs, adapted the test drive to help you feel at ease, and supported you in making the right decision without any pressure.
We’re pleased that you’re happy with your new car and that it meets your requirements, and we appreciate your patience in overcoming the minor issue with the online forms. Your feedback regarding finance options and parking on site is also valuable and will be shared with the team for review, as we are always looking to improve.
Thank you again for your recommendation — your kind comments mean a great deal.
Kind regards,
Matthew
Reply from Vertu Motors - Nissan Bradford
Hi there,
Thank you for your feedback. We're really pleased to hear you appreciated the no‑pressure sales approach — that’s exactly the kind of experience we aim to provide for all our customers.
Your comments are truly appreciated.
Kind regards
Dawn
The whole process very smooth
The whole process very smooth with lots of help from Kieran and Becca with all the paperwork that had to be completed.
We drove away feeling very pleased.
May 18, 2026
Unprompted review
Reply from Vertu Motors - Nissan Bradford
Hi Rosemary
Thank you for your lovely feedback. We're delighted to hear that the whole process was so smooth and that Kieran and Becca were able to provide plenty of support, especially with the paperwork — that can make all the difference.
It’s wonderful to know you drove away feeling very pleased — exactly the experience we aim to provide.
Your kind words are truly appreciated
Kind regards
Dawn
Great Service
My requirements were quickly understood by Steven Mcghieand dealt with efficiently without extensive sales patter. Very professional.
May 19, 2026
Unprompted review
Reply from Vertu Motors - Nissan Bradford
Hi there,
Thank you for your lovely feedback. We're really pleased to hear that Steven McGhie understood your requirements quickly and handled everything so efficiently. It’s great to know you appreciated the straightforward, no‑nonsense approach without any unnecessary sales talk — that’s exactly what we aim to provide.
Your kind words are truly appreciated.
Kind regards
Dawn
Highly recommend buying a car through vertu!
I've had many troubles with buying cars but vertu made it extremely easy, fast, and was very reassuring! The car I have bought I couldn't fault and the people that dealt with me during the process were very helpful and friendly!
May 16, 2026
Unprompted review
Reply from Vertu Motors - Nissan Bradford
Hi Jess
Thank you for your lovely feedback. We're really pleased to hear that, despite previous difficulties when buying cars, your experience with Vertu was easy, fast, and reassuring — that’s exactly the difference we aim to make.
It’s great to know you’re so happy with your car and that the team who supported you were helpful and friendly throughout the process. Your kind words truly mean a lot to us.
Kind regards
Dawn
Great service
We bought a used car, great service from start to finish. The whole process was so straightforward.
May 4, 2026
Unprompted review
Reply from Vertu Motors - Nissan Bradford
Good morning Katy,
Thank you for your review. It’s great to hear you received such great service from start to finish and that the whole process was straightforward.
Kind regards,
Dean
My experience at vertu bradford was so…good
My experience at vertu bradford was so good right from start to finish. And a big Thanks to Steven mcghie as I've never drove an automatic he explained it so when I went for my test drive I was not so nervous. The customer service is excellent
May 2, 2026
Unprompted review
Reply from Vertu Motors - Nissan Bradford
Thank you for sharing your experience. It’s wonderful to hear that your visit to Vertu Bradford was so positive from beginning to end. Steven will be really pleased to know that his clear explanation helped you feel more confident driving an automatic for the first time. We’re delighted you found the customer service excellent.
Many thanks,
Chloe
Super easy and smooth experience…
Super easy and smooth experience throughout. Alex was very thorough and helpful. Can not fault him at all and our Autistic son was very happy to hear the man giving us our new car had the same name.
The only downside for me was no floor mats in a barely a year old car and no option to buy them on site since it was Saturday. Its minor I know and I have ordered some online but I just felt a little let down by that. Again Alex was amazing even going to look for any old ones he could find.
May 2, 2026
Unprompted review
Reply from Vertu Motors - Nissan Bradford
Hi Lee
Thank you for taking the time to share such thoughtful feedback. We're delighted to hear that your experience was super easy and smooth throughout, and that Alex was so thorough and helpful — we truly couldn’t ask for better praise. It’s also lovely to hear that your son felt such a special connection on the day collecting the car; moments like that really do mean a lot 🧡
We do appreciate you mentioning the issue with the floor mats. While it’s a small detail, we completely understand how that could feel a little disappointing, especially with a relatively new car. It’s great to hear that Alex went out of his way to try and find a solution on the day, even though it was a Saturday and options were limited. Your feedback is valuable, and comments like this help us look at how we can improve the handover experience going forward.
Thank you again for your honesty and kind words — especially for recognising Alex’s efforts. We hope you and your family enjoy every mile in your new car.
Kind regards
Dawn
Reply from Vertu Motors - Nissan Bradford
Hi there,
Thank you for the kind review. It’s great to hear you found the team very helpful and honest — that means a lot.
Really appreciate your feedback.
Kind regards,
Kerry
MIRACLE WORKERS
Took car to Vertu Nissan in Bradford for service. Book for a while you wait set ice 1:30-4pm. Car was taken into workshop approx 3pm and completed approx 4:50pm, almost one hour late. Wash & vac no longer included. Technician performed a miracle by supposedly putting 250ml of screenwash into the container that was already full to brim. 2 friendly ladies on reception were rushed off their feet, management need to rethink staffing.
*To compound the poor customer service I received a reply to Google review from the general manager asking me to email him, I tried but email was not delivered as email address provided by him was not recognised.
* customer experience email address provided by Danielle also failed as not recognised. I hope they have serviced our car in a more competant manner?
March 30, 2026
Unprompted review
Reply from Vertu Motors - Nissan Bradford
Good evening, Mike. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1M3103. The email above is the correct email and has been tested and proven working correctly. Kind regards, Danielle
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