Vertu Motors - Nissan Bradford Reviews 

86
TrustScore 5 out of 5

4.8

Thornton Road, BD1 2EP Bradford, West Yorkshire, GB


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Rated 5 out of 5 stars

Located car on Autotrader, reserved it and was contacted shortly after by Steven who was very helpful. Agreed to buy and travelled from Scotland to Bradford to collect car. Pleased to see the car's... See more

Company replied

Rated 5 out of 5 stars

I came all the way from Liverpool as my local store wasn’t very helpful and Louie and his team were amazing went above and beyond was definitely worth the travel

Company replied

Rated 5 out of 5 stars

The staff was absolutely amazing they worked through everything and it’s first time me going the Nissan Bradford but I was amazed how everything happened so fast polite asked us if we wanted a drink... See more

Company replied

Rated 5 out of 5 stars

I decided on Monday morning to start looking for a new Qashqai, my fourth. I thought might take a while to find something and rang a few dealerships to make initial enquiries. Amongst these was Ver... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Nissan Bradford

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Thornton Road, BD1 2EP, Bradford, West Yorkshire, United Kingdom

  • 0344 659 2654

4.8

Excellent

TrustScore 5 out of 5

86 reviews

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4-star
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1-star

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Replied to 96% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(86)

12,371 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional service

March 17, 2026
Unprompted review
Vertu Motors  - Nissan Bradford logo

Reply from Vertu Motors - Nissan Bradford

Good afternoon,

Thank you for taking the time to leave a review. I’m really pleased to hear you received exceptional service during your visit — that’s exactly what we aim to deliver every time.

We truly appreciate your feedback.

Kind regards,
Dean

Rated 5 out of 5 stars

From start to finish a very…professional company


From start to finish a very professional team. Stephen the Chinese gentleman very helpful in everything. Explaining everything in detail . Rebbecca also very helpful in every way. Delighted with the level off service and attention to detail . Thank you once again. Christopherboyall.

March 13, 2026
Unprompted review
Vertu Motors  - Nissan Bradford logo

Reply from Vertu Motors - Nissan Bradford

Hi Christopher,
Thank you for your fantastic 5-star review. We're delighted to hear that you received such professional service from start to finish at Nissan Bradford. It’s wonderful to know that Stephen was so helpful and thorough in explaining everything in detail, and that Rebbecca also supported you every step of the way.
Your kind words about the team’s attention to detail and level of service mean a great deal to us. We’re thrilled that you had such a positive experience.
Thank you once again for taking the time to share your feedback.
Kind regards,
Liza

Rated 5 out of 5 stars

I ordered a Nissan Xtrail on mobility…

I ordered a Nissan Xtrail on mobility and the service from walking in the door to leaving with it was excellent. Steve Liu kept us informed and was professional all the time.

March 6, 2026
Unprompted review
Vertu Motors  - Nissan Bradford logo

Reply from Vertu Motors - Nissan Bradford

Good morning Rehana,
Thank you for your lovely review. We're really pleased to hear that your experience—from walking through the door to collecting your new X‑Trail—was excellent. It's great to know that Steve kept you fully informed and provided a professional service throughout.
Kind regards, Dean

Rated 5 out of 5 stars

A pleasant experience.

Lou was Very welcoming and knowledgeable about the vehicle we were looking at not pushy like some can be and we got a great deal on our new vehicle, would highly recommend them.

February 26, 2026
Unprompted review
Vertu Motors  - Nissan Bradford logo

Reply from Vertu Motors - Nissan Bradford

Thank you for your kind review. We're delighted to hear that Lou was welcoming, knowledgeable, and made the experience relaxed and pressure‑free. It’s great to know you were able to get a great deal on your new vehicle, and we really appreciate your recommendation.
Kind regards,
Matthew

Rated 5 out of 5 stars

STEPHEN Liu was the best

STEPHEN Liu was the best. I agreed to having the Renault then changed my mind. No problem. Got refund on my deposit. Two days later decided it was the car for me. Rang Stephen. All sorted. Got the car yesterday. Thank you Stephen and your manager for your understanding and a bit of humour as well during what can be a stressful time.

March 4, 2026
Unprompted review
Vertu Motors  - Nissan Bradford logo

Reply from Vertu Motors - Nissan Bradford

Hi Eric,
Thank you so much for taking the time to leave such a lovely review. We're delighted to hear that Stephen was able to support you throughout the process — even with the change of heart along the way! It’s great to know everything was handled smoothly, and that both Stephen and his manager were understanding and added a bit of humour to what can often feel like a stressful experience.
We’re really pleased to hear you’re now enjoying your new Renault, and we truly appreciate your kind words about the team.
Kind regards,
Liza

Rated 5 out of 5 stars

Purchase of Nissan Quasqai…

The car was at the right price and even though there was a distance to get it the salesman Louie Middleton made it very easy for us by sending a video of the car, staying in touch throughout the process and advising us of options. We made the decision to collect the car by driving our one down and he also advised of accommodation and agreed a trade in price with us before we left to go there.

February 27, 2026
Unprompted review
Vertu Motors  - Nissan Bradford logo

Reply from Vertu Motors - Nissan Bradford

Thank you for taking the time to share your experience. I’m delighted to hear that the car was just what you were looking for and that Louie Middleton made the whole process straightforward, even with the distance involved. It’s great to know that his video presentation, regular communication, and clear advice on your options helped you feel confident throughout.
I’m also pleased that he supported you with accommodation recommendations and agreed a trade‑in price ahead of your journey — it’s exactly the level of service we aim to provide.
Thank you again for your kind feedback.
Kind regards,
Matthew

Rated 5 out of 5 stars

I was definitely looked after at Nissan Bradford....

I was very well looked after at Vertu Bradford and I can’t thank Kieran & Rebecca enough for their input and valued experience - so very helpful - I love my new Nissan Juke! Would definitely recommend! 🚗

March 1, 2026
Unprompted review
Vertu Motors  - Nissan Bradford logo

Reply from Vertu Motors - Nissan Bradford

Hi Tracy,
Thank you for the fantastic 5‑star review. It’s wonderful to hear how well you were looked after at Vertu Nissan Bradford, and that Kieran and Rebecca’s support and experience made such a difference. Loving your new Nissan Juke is the best outcome of all, and your recommendation means a lot.
Kind regards,
Kerry

Rated 5 out of 5 stars

Everyone was super helpful

Everyone was super helpful. Did not rush us and had time.

March 1, 2026
Unprompted review
Vertu Motors  - Nissan Bradford logo

Reply from Vertu Motors - Nissan Bradford

Hi Christie,
Thank you for your lovely 5‑star review. We’re delighted to hear that the team at Nissan Bradford were so helpful and gave you the time you needed without rushing. Your feedback is truly appreciated.
Kind regards,
Liza

Rated 5 out of 5 stars

All the staff where excellent

February 6, 2026
Unprompted review
Vertu Motors  - Nissan Bradford logo

Reply from Vertu Motors - Nissan Bradford

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina

Rated 5 out of 5 stars

Vertu good car sales

Buying a new car is usually quite stressful. The staff at Vertu made it an enjoyable stress free experience. The sales personnel, Steven McGhie, was polite, funny and knowledgeable. All in all, it was straight forward and easy. I would definitely recommend using Vertu.

February 13, 2026
Unprompted review
Vertu Motors  - Nissan Bradford logo

Reply from Vertu Motors - Nissan Bradford

Hi Alan
Thank you for your lovely feedback. We're delighted to hear that buying your new car felt enjoyable and stress‑free with the help of the team at Vertu. It’s great to know that Steven McGhie made the experience even better with his polite, funny, and knowledgeable approach.
We’re so pleased to hear the whole process felt straightforward and easy, and we truly appreciate your recommendation.
Kind regards
Dawn

Rated 5 out of 5 stars

10/10 got exactly what I wanted i just…

10/10 got exactly what I wanted i just love my car and Alex made it as simple as possible he did brilliantly thankyou

January 31, 2026
Unprompted review
Vertu Motors  - Nissan Bradford logo

Reply from Vertu Motors - Nissan Bradford

Hi Sharon
Thank you for your fantastic feedback. We're delighted to hear you got exactly what you wanted and that you absolutely love your car. It’s wonderful to know that Alex made everything as simple as possible and did such a brilliant job. Your comments are truly appreciated.
Kind regards
Dawn

Rated 5 out of 5 stars

Great experience

Great experience. No heavy sale. Just listened and answered all my queries.

January 24, 2026
Unprompted review
Vertu Motors  - Nissan Bradford logo

Reply from Vertu Motors - Nissan Bradford

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

My whole experience from start to…

My whole experience from start to finish was brilliant 👏 Stephen liu was amazing and his customer service is second to none. From placing the order to having the car ready in 4 days. I would definitely recommend nissan to friends and family

January 22, 2026
Unprompted review
Vertu Motors  - Nissan Bradford logo

Reply from Vertu Motors - Nissan Bradford

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

This company talked me through…everything

This company talked me through everything thoroughly and put themselves out trying to find me the right vehicle, which they succeeded in doing. Thank you Vertu

September 28, 2025
Unprompted review
Vertu Motors  - Nissan Bradford logo

Reply from Vertu Motors - Nissan Bradford

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Genuine deals at Vertu Nissan Bradford

Vertu Nissan Bradford is an excellent dealership reasonably pricing the cars to sell and competitive as well. Very genuine, courteous and professional staff specially Stephen who made us very at ease to discuss our needs and listened to our requests. The part exchange evaluation was fair and reasonable, almost met our expectations by a few pounds to the opposite of many other dealers we visited before. We had a great experience exchanging our 3 years old Hyundai with this superb Nissan. We are very glad to have selected Vertu Bradford to do business with and can’t thank them enough for their superb service from start to finish. I highly recommend them and would go back for other services. Thank you team Vertu Nissa Bradford and keep up the good work
Mus & Nissa

January 14, 2026
Unprompted review
Vertu Motors  - Nissan Bradford logo

Reply from Vertu Motors - Nissan Bradford

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Rated 5 out of 5 stars

Fantastic Car Buying Experience

We had a fantastic experience buying our new (used) car with Vertu Nissan Bradford. Stephen Liu helped us find a car that was right for us and within budget and he was super helpful, friendly and knowledgeable. He made a stressful task super easy and the entire process of car buying was a fantastic experience. We love our car and it was thanks to Stephen in particular for understanding our needs and suggesting the right car for us. If we're in the market for a new or used car again, we'll definitely be back to see if they can help us!

December 31, 2025
Unprompted review
Vertu Motors  - Nissan Bradford logo

Reply from Vertu Motors - Nissan Bradford

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Rated 5 out of 5 stars

My experience was great A+

My experience was great thanks to Stephen, great knowledge of the car and a thoroughly decent chap unlike some car dealers you meet. I don't put up with nonsense (I actually walked away from 2 companies for that reason, 1 of which I do not mind saying was BMW) - so if you want great service, no nonsense, good value and an all round positive experience I suggest you look at Nissan Bradford Vertu Motors. Thanks Stephen and the team! - EDIT: I drove Merc, BMW, Nissan and Lexus and I found the Nissan Qashqai to be the best of the bunch especially over the horrible BMW X2. - BMW what have you done? your cars have become so cheap and tacky!

December 20, 2025
Unprompted review
Vertu Motors  - Nissan Bradford logo

Reply from Vertu Motors - Nissan Bradford

Good morning, Dave.
Thank you so much for your kind words! We are so happy to hear that Stephen was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Rated 5 out of 5 stars

Excellent service

Excellent service

December 22, 2025
Unprompted review
Vertu Motors  - Nissan Bradford logo

Reply from Vertu Motors - Nissan Bradford

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Rated 5 out of 5 stars

This was our second car from Nissan…

This was our second car from Nissan Vertu Bradford and our second one with Kieran. He made the decision making a lot easier for us. Having bought our previous car from Nisan Vertu Bradford I would never go back to any other dealership for the customer care at Vertu Bradford is amazing. Kieran always gets us the best deal possible and even though we take along time to decide he is always patient and helpful. I would definitely recommend Kieran and Vertu Bradford team to anyone looking to get their first, second or third car. You just can’t go wrong with Nissan Vertu Bradford

December 19, 2025
Unprompted review
Vertu Motors  - Nissan Bradford logo

Reply from Vertu Motors - Nissan Bradford

Good afternoon Adeel. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Kieran and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean

Rated 5 out of 5 stars

Nissan Qashqai

From ordering to collecting the car, excellent customer service.
Made us feel very welcoming & comfortable.
Would definitely recommend.
Thanks all...

December 5, 2025
Unprompted review
Vertu Motors  - Nissan Bradford logo

Reply from Vertu Motors - Nissan Bradford

Good afternoon, Saima . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

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