Vertu Motors - Nissan Chesterfield Reviews 

70
TrustScore 5 out of 5

4.8

1 Discovery Way, Whittington Way, S41 9EG Chesterfield, North East Derbyshire, GB


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Rated 5 out of 5 stars

Sam the salesman was excellent. Even though we bought our Dacia jogger from a Nissan dealer he knew all his stuff regarding the car. Was very knowledgeable and gave us a decent deal. First class servi... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish. Up to date information given at all stages and made to feel that nothing was too much trouble for the staff. Our contact David was available to deal with us and... See more

Company replied

Rated 5 out of 5 stars

It was a nice experience from the first visit to the show room to actually driving the new Nissan away. Staff were very polite, welcoming and very professional. Special thank you to Ru... See more

Company replied

Rated 5 out of 5 stars

I would like to say thank you to The Sales Team Andrew Court and Russell Collis first of all Andrew for helping me find the car that I wanted and following up on always getting back to me with updat... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Nissan Chesterfield

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • 1 Discovery Way, Whittington Way, S41 9EG, Chesterfield, North East Derbyshire, United Kingdom

  • 0344 659 2656

4.8

Excellent

TrustScore 5 out of 5

70 reviews

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1-star

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Replied to 96% of negative reviews

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4.8

All reviews

(70)

12,115 reviews in the last 12 months

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Rated 5 out of 5 stars

Clean and inviting staff knowledgeable

Clean and inviting staff knowledgeable

July 4, 2026
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Hi Yvonne,

Thank you for your review. We're delighted to hear you found the dealership clean and inviting and that our staff were knowledgeable during your visit.

Kind regards,
Danielle

Rated 5 out of 5 stars

Great customer service

Great customer service

July 10, 2026
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Hi Anthony,

Thank you for your fantastic 5-star review!

We’re delighted to hear you received great customer service from the team at Vertu Nissan Chesterfield.

We really appreciate your kind feedback and hope to welcome you back again soon.

Kind regards,
Kerry

Rated 5 out of 5 stars

Great customer service.Jordan and Susan…

Great customer service.Jordan and Susan were fantastic from the start to the end of the selling process.Thank you again for putting smiles on my faces.

July 8, 2026
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Thank you for your fantastic feedback. We’re delighted to hear that Jordan and Susan provided such excellent customer service throughout the entire process.

It’s great to know they made the experience so positive and put a smile on your face. I’ll be sure to pass on your kind words to them both.

Kind regards,
Matthew

Rated 5 out of 5 stars

vertu nissan chesterfield

vertu nissan chesterfield, great friendly company to deal with, all the staff are al ways helpful nothing to much trouble, recieveing our new car was a great experiance, this is our third car from them and wouldnt go anywhere else

June 19, 2026
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Thank you for your wonderful review. We're delighted to hear you've had such positive experiences with Vertu Nissan Chesterfield and that the team continue to provide friendly, helpful service. Congratulations on your new car, and thank you for your loyalty - we're thrilled to have helped with your third vehicle purchase.
Many thanks,
Chloe

Rated 5 out of 5 stars

Sam the salesman was excellent

Sam the salesman was excellent. Even though we bought our Dacia jogger from a Nissan dealer he knew all his stuff regarding the car. Was very knowledgeable and gave us a decent deal. First class service.

June 30, 2026
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Thank you for your fantastic feedback. We’re delighted to hear that Sam provided such excellent and knowledgeable service, even across brands, and helped you secure a great deal.
It’s great to know you had a first-class experience—enjoy your Dacia Jogger!
Kind regards,
Matthew

Rated 5 out of 5 stars

Thank you Dave

Excellent service and very helpful member of staff ensured my new car was purchased from Vertu Motors, my salesman had a great sense of humour and was very patient and understanding

June 25, 2026
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Hi Pennie,

Thank you for your lovely feedback.

We’re delighted to hear you received excellent service and that Dave looked after you so well throughout your purchase. It’s great to know his patience and sense of humour made the experience even better for you.

We really appreciate you taking the time to share your experience.

Kind regards,
Danielle

Rated 5 out of 5 stars

Sam Nuttall was so easy to deal with…

Sam Nuttall was so easy to deal with and came across as knowledgeable and friendly.

June 15, 2026
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Good afternoon Jennifer,

Thank you for your review. It’s great to hear that Sam was so easy to deal with and that his knowledgeable and friendly approach made such a positive impression.

We really appreciate your kind feedback.

Kind regards,
Dean

Rated 5 out of 5 stars

Everything about buying the car to…New car purchase

Everything about buying the car to picking it up all went very smoothly, thank you all at vertu at chesterfield, and special thank you to abby.

June 9, 2026
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Good morning Malcolm,

Thank you for your review. It’s great to hear that everything went smoothly from purchase through to collection, and that Abby provided such helpful support along the way.

We really appreciate your kind feedback.

Kind regards,
Dean

Rated 5 out of 5 stars

Kayleigh made the purchase of our car…

Kayleigh made the purchase of our car enjoyable.

June 2, 2026
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Thank you for your kind feedback. We’re delighted to hear that Kayleigh made your car purchase such an enjoyable experience.

I’ll be sure to pass on your kind words.

Kind regards,
Matthew

Rated 5 out of 5 stars

Don't go on 1st impressions

After an initial 2 star review due to being kept waiting..I received a call of apology from Alex the manager the day after..he explained what went off..and whilst he acknowledged this did sound like an excuse he reassured me it wasnt and then explained what he has done in order for my initial expericne to not happen again..there was no pressure no mention of a sale or the car just apologies..after reconsideration I made appointment later in the day to view the car..once I arrived I was met at the door by Abbie..from this point everything flowed as it should have..I was impressed by the car being brought inside for a view as it was raining..impressed with the interaction on the test..just overall impressed by the service...I bought the car..when I went to collect again the service was amazing ..the car ..the collection the staff..the service A1..only downside to this was no longer dealing with Bradley at Vertu Darlington..that guy was a charm 👌

June 6, 2026
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Good afternoon Christine,

Thank you for taking the time to update your review. We’re really pleased that, following your initial experience, Alex was able to speak with you promptly and address your concerns in such a genuine and reassuring way.

It’s great to hear that when you returned, Abbie and the team delivered the level of service you expected, from bringing the car inside on a rainy day to the overall experience through to collection. Turning an experience around like this is so important, and we’re delighted it led to such a positive outcome for you.

Your feedback is truly appreciated.

Kind regards,
Dean

Rated 5 out of 5 stars

It was a nice expiring from the first…

It was a nice experience from the first visit to the show room to actually driving the new Nissan away.

Staff were very polite, welcoming and very professional.

Special thank you to Russell who listened to our needs and then talked through with us our options.

He then kept in communication of when the car would be ready.

On the day of collection he was very polite, friendly and professional
He even made builders tea ha.

Once he showed us to the car He then took time to explain all the controls and set up blue tooth for me.

Very good service and I would like to thank Russell and all involved in our process.
I would highly recommend

June 8, 2026
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Good morning Alwyn,

Thank you for your wonderful review. It’s great to hear that your experience was positive from your first visit right through to driving away your new Nissan. Russell will be delighted to know he took the time to listen, keep you updated, and ensure everything was clearly explained on collection.

We really appreciate your recommendation and your kind words about the team.

Kind regards,
Dean

Rated 5 out of 5 stars

Very professional

Very professional. Sam was really helpful. Very happy customer. Would recommend. Good customer service.

May 29, 2026
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Good morning Maria,

Thank you for your lovely feedback. It’s great to hear Sam was so helpful and that you felt well looked after throughout your experience. I’m really pleased you’re so happy with the service you received.

Kind regards,
Dean

Rated 5 out of 5 stars

Great experience the sales man David…

Great experience the sales man David was especially helpful explaining everything on the car.
Would highly recommend

May 29, 2026
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Good afternoon,

Thank you for your review. It’s great to hear you had such a positive experience and that David was especially helpful in explaining everything clearly. We really appreciate your recommendation.

Kind regards,
Dean

Rated 5 out of 5 stars

From my first enquiry

From my first enquiry, the company has remained very professional.
I was contacted by one of the sales team, Russell, who explained the buying experience thoroughly, He was very knowledgeable about my Peugeot, although this, not being the speciality vehicle that he usually deals with, has this was Nissan Chesterfield.
His help throughout my purchase was invaluable, I didn't feel rushed into my purchase and was given time to think about my purchase.
I would definitely purchase from this company again, and advise my family and friends to do the same. 5 Stars from me. And thank you for your service.

May 22, 2026
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Hi Glyn,
Thank you so much for taking the time to leave such a detailed review. We’re delighted to hear that your experience with us at Nissan Chesterfield was professional from start to finish.
It’s great to know Russell looked after you so well, providing thorough explanations and sharing his knowledge to support you throughout your purchase. We’re especially pleased you felt comfortable and given the time to make the right decision — that’s exactly the experience we aim to deliver.
Your recommendation truly means a lot to us, and we’ll be sure to pass your kind words on to Russell and the team.
Enjoy your new car, and we look forward to welcoming you again in the future!
Kind regards,
Kerry

Rated 5 out of 5 stars

Great Customer Service


Vertu at Chesterfield I found to be
professional, friendly, informative and consistent caring customer service.

May 26, 2026
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Hi Julie,

Thank you for your wonderful feedback. We’re so pleased to hear that you found the team at Nissan Chesterfield professional, friendly, and consistently caring throughout your experience.

It’s great to know the level of service really stood out to you.

Thank you, Danielle

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Up to date information given at all stages and made to feel that nothing was too much trouble for the staff. Our contact David was available to deal with us and had the knowledge about our new car to answer all our questions.

May 21, 2026
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Thank you so much for your kind words! We are so happy to hear that David was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

Rated 5 out of 5 stars

From my first enquiry which was before…

From my first enquiry which was before the car was known to be coming I was kept informed of progress and eventually advised of when the car would be available, I was then kept informed if progress of the car that I decided to buy.

September 30, 2025
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Hi John
Thank you for your lovely feedback. We're delighted to hear that you were kept well informed right from your initial enquiry through to the point of purchase. Keeping our customers updated throughout the process is really important to us, so it's great to know this made a positive difference to your experience.
Your comments are truly appreciated.
Kind regards
Dawn

Rated 5 out of 5 stars

Excellent experience from start to…

Excellent experience from start to finish!
Very thorough through all paperwork and handover! Staff and service was super!

May 18, 2026
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Hi there,

Thank you for your fantastic feedback. We're delighted to hear that your experience was excellent from start to finish.

It’s great to know that everything was handled thoroughly, especially during the paperwork and handover, and that the team provided such superb service throughout. That attention to detail really makes a difference, and we’re pleased it stood out to you.

Your kind words are truly appreciated.

Kind regards
Dawn

Rated 5 out of 5 stars

The fantastic dealership team at Vertu Nissan Chesterfield

The dealership team at Vertu Nissan Chesterfield went above and beyond to make the purchase experience run as smoothly as possible. Even though there were more than one individual involved in supporting the purchase of the vehicle, one individual deserves credit for being the most help. That was Russell Collis. I can not thank him enough with his dedication and patience in communicating the process making sure the sale was completed as smoothly as possibly. Absolutely superb. Thank you.

May 15, 2026
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Hi Marcus,
Thank you so much for taking the time to leave such a fantastic 5‑star review. We’re absolutely delighted to hear about your experience with the team at Vertu Nissan Chesterfield.
It’s wonderful to know that the whole team worked hard to ensure your purchase was as smooth as possible, and we’re especially pleased to see your recognition of Russell. His dedication, patience, and clear communication throughout the process clearly made a real difference, and he’ll be thrilled to read your kind words.
Providing a seamless and supportive experience is exactly what we strive for, so your feedback truly means a great deal to everyone involved.
Thank you again for choosing Vertu Motors, and we hope you enjoy every mile in your new vehicle.
Kind regards,
Liza.

Rated 5 out of 5 stars

A Big Thank You

I would like to say thank you to The Sales Team Andrew Court and Russell Collis first of all Andrew for helping me find the car that I wanted and following up on always getting back to me with updates, just as he had promised and Russell for seeing it through to the end , helping with the paperwork and finally presenting me with a lovely car to drive away. Thank you both for being sincere and making buying a new car a smooth and pain free task.
Best wishes Both from a very satisfied customer. TLM

April 24, 2026
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Good morning Tracey,

Thank you for taking the time to share such a lovely review. I’m really pleased to hear that Andrew was able to help you find exactly the car you wanted and kept you updated throughout, and that Russell made the final steps and paperwork straightforward before handing over your new car. It’s great to know the whole experience felt smooth and stress free for you.

Wishing you many happy miles ahead in your new car, and thank you again for choosing us.

Kind regards,
Dean

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