Sam the salesman was excellent. Even though we bought our Dacia jogger from a Nissan dealer he knew all his stuff regarding the car. Was very knowledgeable and gave us a decent deal. First class servi... See more
Company replied
1 Discovery Way, Whittington Way, S41 9EG Chesterfield, North East Derbyshire, GB
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Sam the salesman was excellent. Even though we bought our Dacia jogger from a Nissan dealer he knew all his stuff regarding the car. Was very knowledgeable and gave us a decent deal. First class servi... See more
Company replied
Excellent service from start to finish. Up to date information given at all stages and made to feel that nothing was too much trouble for the staff. Our contact David was available to deal with us and... See more
Company replied
It was a nice experience from the first visit to the show room to actually driving the new Nissan away. Staff were very polite, welcoming and very professional. Special thank you to Ru... See more
Company replied
I would like to say thank you to The Sales Team Andrew Court and Russell Collis first of all Andrew for helping me find the car that I wanted and following up on always getting back to me with updat... See more
Company replied
Written by the company
1 Discovery Way, Whittington Way, S41 9EG, Chesterfield, North East Derbyshire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Clean and inviting staff knowledgeable

Reply from Vertu Motors - Nissan Chesterfield

Reply from Vertu Motors - Nissan Chesterfield
Great customer service.Jordan and Susan were fantastic from the start to the end of the selling process.Thank you again for putting smiles on my faces.

Reply from Vertu Motors - Nissan Chesterfield
vertu nissan chesterfield, great friendly company to deal with, all the staff are al ways helpful nothing to much trouble, recieveing our new car was a great experiance, this is our third car from them and wouldnt go anywhere else

Reply from Vertu Motors - Nissan Chesterfield
Sam the salesman was excellent. Even though we bought our Dacia jogger from a Nissan dealer he knew all his stuff regarding the car. Was very knowledgeable and gave us a decent deal. First class service.

Reply from Vertu Motors - Nissan Chesterfield
Excellent service and very helpful member of staff ensured my new car was purchased from Vertu Motors, my salesman had a great sense of humour and was very patient and understanding

Reply from Vertu Motors - Nissan Chesterfield
Sam Nuttall was so easy to deal with and came across as knowledgeable and friendly.

Reply from Vertu Motors - Nissan Chesterfield
Everything about buying the car to picking it up all went very smoothly, thank you all at vertu at chesterfield, and special thank you to abby.

Reply from Vertu Motors - Nissan Chesterfield
Kayleigh made the purchase of our car enjoyable.

Reply from Vertu Motors - Nissan Chesterfield
After an initial 2 star review due to being kept waiting..I received a call of apology from Alex the manager the day after..he explained what went off..and whilst he acknowledged this did sound like an excuse he reassured me it wasnt and then explained what he has done in order for my initial expericne to not happen again..there was no pressure no mention of a sale or the car just apologies..after reconsideration I made appointment later in the day to view the car..once I arrived I was met at the door by Abbie..from this point everything flowed as it should have..I was impressed by the car being brought inside for a view as it was raining..impressed with the interaction on the test..just overall impressed by the service...I bought the car..when I went to collect again the service was amazing ..the car ..the collection the staff..the service A1..only downside to this was no longer dealing with Bradley at Vertu Darlington..that guy was a charm 👌

Reply from Vertu Motors - Nissan Chesterfield
It was a nice experience from the first visit to the show room to actually driving the new Nissan away.
Staff were very polite, welcoming and very professional.
Special thank you to Russell who listened to our needs and then talked through with us our options.
He then kept in communication of when the car would be ready.
On the day of collection he was very polite, friendly and professional
He even made builders tea ha.
Once he showed us to the car He then took time to explain all the controls and set up blue tooth for me.
Very good service and I would like to thank Russell and all involved in our process.
I would highly recommend

Reply from Vertu Motors - Nissan Chesterfield
Very professional. Sam was really helpful. Very happy customer. Would recommend. Good customer service.

Reply from Vertu Motors - Nissan Chesterfield
Great experience the sales man David was especially helpful explaining everything on the car.
Would highly recommend

Reply from Vertu Motors - Nissan Chesterfield
From my first enquiry, the company has remained very professional.
I was contacted by one of the sales team, Russell, who explained the buying experience thoroughly, He was very knowledgeable about my Peugeot, although this, not being the speciality vehicle that he usually deals with, has this was Nissan Chesterfield.
His help throughout my purchase was invaluable, I didn't feel rushed into my purchase and was given time to think about my purchase.
I would definitely purchase from this company again, and advise my family and friends to do the same. 5 Stars from me. And thank you for your service.

Reply from Vertu Motors - Nissan Chesterfield
Vertu at Chesterfield I found to be
professional, friendly, informative and consistent caring customer service.

Reply from Vertu Motors - Nissan Chesterfield
Excellent service from start to finish. Up to date information given at all stages and made to feel that nothing was too much trouble for the staff. Our contact David was available to deal with us and had the knowledge about our new car to answer all our questions.

Reply from Vertu Motors - Nissan Chesterfield
From my first enquiry which was before the car was known to be coming I was kept informed of progress and eventually advised of when the car would be available, I was then kept informed if progress of the car that I decided to buy.

Reply from Vertu Motors - Nissan Chesterfield
Excellent experience from start to finish!
Very thorough through all paperwork and handover! Staff and service was super!

Reply from Vertu Motors - Nissan Chesterfield
The dealership team at Vertu Nissan Chesterfield went above and beyond to make the purchase experience run as smoothly as possible. Even though there were more than one individual involved in supporting the purchase of the vehicle, one individual deserves credit for being the most help. That was Russell Collis. I can not thank him enough with his dedication and patience in communicating the process making sure the sale was completed as smoothly as possibly. Absolutely superb. Thank you.

Reply from Vertu Motors - Nissan Chesterfield
I would like to say thank you to The Sales Team Andrew Court and Russell Collis first of all Andrew for helping me find the car that I wanted and following up on always getting back to me with updates, just as he had promised and Russell for seeing it through to the end , helping with the paperwork and finally presenting me with a lovely car to drive away. Thank you both for being sincere and making buying a new car a smooth and pain free task.
Best wishes Both from a very satisfied customer. TLM

Reply from Vertu Motors - Nissan Chesterfield
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