Vertu Motors - Nissan Chesterfield Reviews 

85
TrustScore 5 out of 5

4.8

1 Discovery Way, Whittington Way, S41 9EG Chesterfield, North East Derbyshire, GB


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Rated 5 out of 5 stars

Having purchased cars for the past 50 years, I can honestly say that my experience with vertu was the best I have ever had. From start to finish there was no pressure put on me and the salesman was e... See more

Company replied

Rated 5 out of 5 stars

OMG I absolutely love my new car - Thank you Vertu Nissan Chesterfield - especially to Russell the Motability Specialist. He made the process so easy, went above and beyond to help me. Russe... See more

Company replied

Rated 5 out of 5 stars

Sam made us feel very welcoming and was very helpful in answering all of our questions. Nothing was too much trouble even when we collected our new vehicle.

Company replied

Rated 5 out of 5 stars

Very helpful sales team with both Russell and Andy making every detail work smoothly from ordering to departure in new Micra. The bonus being a great deal. Thankyou very much Regards David

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Nissan Chesterfield

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • 1 Discovery Way, Whittington Way, S41 9EG, Chesterfield, North East Derbyshire, United Kingdom

  • 0344 659 2656

4.8

Excellent

TrustScore 5 out of 5

85 reviews

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1-star

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Replied to 96% of negative reviews

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4.8

All reviews

(85)

12,505 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful friendly staff

December 16, 2025
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

Rated 5 out of 5 stars

Really positive experience from start…

Really positive experience from start to finish. This was my second time buying from a Vertu dealership and once again the experience was very positive. James was professional, approachable and easy to deal with throughout.

Despite us arriving late on handover day due to after work traffic, James, Lewis and the rest of the team were patient and kind, making the whole process feel relaxed and stress free. Communication was clear, the handover was smooth and I’m very happy with the car.

Would happily recommend them to other! Thank you once again.

December 6, 2025
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Thank you so much for your kind words! We are so happy to hear that James, Lewis and the rest of the team were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, Sam and Lewis were very helpful and made the whole process very easy.

December 5, 2025
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Good afternoon Yvonne. Thank you so much for your kind words! We are so happy to hear that Sam and Lewis were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

Excellent service from Dave

Our purchase was dealt with by Dave, who is a really nice bloke. He spent time with us confirming our needs, and located a car which suited us perfectly. Dave showed us all the details and workings of our new vehicle, and ensured we fully understood everything

December 9, 2025
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Good afternoon Mick. Thank you so much for your kind words! We are so happy to hear that Dave was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

very helpful

JAMES WAS VERY GOOD AND ACTED ON OUR NEEDS

December 5, 2025
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Easy experience

James made the experience easy, he was polite, knowledgeable and helpful.

December 4, 2025
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Rated 5 out of 5 stars

Knowledgable staff

Knowledgable staff
Kept informed

November 28, 2025
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Rated 5 out of 5 stars

James lovely friendly guy made me feel…

James lovely friendly guy made me feel at ease right from the start good knowledge an not pushy explained everything with ease a fantastic experience from start to finish

November 29, 2025
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Rated 5 out of 5 stars

A great experience

A great experience. Told us everything we needed to know. Took photos for us and made us really special.

November 29, 2025
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe

Rated 5 out of 5 stars

Excellent service from Russell and David

Excellent service from Russell and David

November 29, 2025
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Thank you so much for your kind words! We are so happy to hear that Russell and David was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Rated 5 out of 5 stars

I have just purchased a car from Vertu…

I have just purchased a car from Vertu Chesterfield. The experience from start to finish has been a positive one.
My first contact was with the Manager, Andrew. He was friendly, straightforward and did his very best to provide the best deal for us. I was also looked after by James who was very pleasant and friendly, as were the rest of the sales staff. It made a pleasant change from the usual poor attitude and service by many car dealers. I would heartily recommend anyone in the market looking to purchase a car to visit this dealer.

November 27, 2025
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Thank you so much for your kind words! We are so happy to hear that Andrew and James was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Rated 5 out of 5 stars

Warm friendly experience…

Warm friendly reception from Russell Collis. Very efficient and instructive. Carefully explained procedures and took us through the whole process very well. The whole experience was very good

November 20, 2025
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 1 out of 5 stars

Arranged a viewing of a ford puma …

Arranged a viewing of a ford puma from vertu nissan chesterfield,on arrival i was met by a chap called ollie who showed me round the car followed by a test drive,all was good told me the car had full ford comprehensive service history part exchange on my car was reasonable so decided to buy,collected the car a few days later and when I got home decided to check the service history,no service book just a couple of screwed up receipts in the glove box,took five days and 12 phone calls before I was forwarded the service history fron vertu,the customer service was shocking and would certainly never buy from them again

November 8, 2025
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Good morning James. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Dean

Rated 5 out of 5 stars

Karoq

Was served by Rob, who looked after us well and made sure everything was sorted and car was ready on day of collection, very pleased with everything

November 7, 2025
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Thank you so much for your kind words! We are so happy to hear that Rob was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Rated 5 out of 5 stars

Everything from the start

Everything from the start, made it so easy, no pushy salesman, gave me time to make my own decisions and what I wanted from my car. Great service.

October 23, 2025
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Good morning. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry

Rated 5 out of 5 stars

Seamless and smooth process

Seamless and smooth process

October 11, 2025
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Good morning, Akinwale . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

Rated 5 out of 5 stars

New Nissan Juke

Friendly staff greeted us on arrival. We were very well looked after. A very good part exchange price had been agreed previously against a very attractive price for the Juke. The new Juke was ready, gleaming and waiting outside. The very helpful and knowledgable sales executive detailed the paperwork and then ran through the car controls in detail. All questions were fully answered and the satnav was set up for our long drive home. I've bought a number of cars from car showrooms in the past but Nissan Chesterfield was definitely the most pleasant and enjoyable experience. The sales executive rang after the weekend to make sure we got home safely and to check if we had any queries. This courtesy call had been promised by other dealers in the past but never made. I can thoroughly recommend Nissan Chesterfield as a quality organisation with friendly excellent staff and very competitive prices.

September 27, 2025
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Good morning. Thank you so much for your kind words! We are so happy to hear that we were able to provide you with excellent service. We will pass your great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean

Rated 5 out of 5 stars

Great overall experience, would return a 3rd time.

Great service, really nice sales team. Made the experience less daunting and they never put pressure on to buy.
Sam and Lewis although young were respectful and really nice to deal with.

September 27, 2025
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Thank you so much for your kind words! We are so happy to hear that Sam and Lewis was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Rated 5 out of 5 stars

new car purchase

very friendly staff. everything explained thoroughly
good price them for new cars and very fair with price for my part exchange. Russell the agent was very good in explaining the extras that are available but they dont pressurise you to have them

September 26, 2025
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Thank you so much for your kind words! We are so happy to hear that Russel was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Rated 5 out of 5 stars

When myself and wife walked into the…

When myself and wife walked into the showroom we were greeted by david c fowkes
And made welcome.he asked if we needed any help ,we looked around the new cars picked the qashqai epower one out.he talked to us in a way that we could understand him ,took us for a test drive which was marvellous. We sorted everything out with david c w,he gave us a very good deal which we are happy with.

September 15, 2025
Unprompted review
Vertu Motors  - Nissan Chesterfield logo

Reply from Vertu Motors - Nissan Chesterfield

Thank you so much for your kind words! We are so happy to hear that David was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

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