James & his colleagues made the whole process very easy & enjoyable. We were kept fully informed during all phases of buying our Qashqai. There was no "pressure" put on us at all. We can thoroughly... See more
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James & his colleagues made the whole process very easy & enjoyable. We were kept fully informed during all phases of buying our Qashqai. There was no "pressure" put on us at all. We can thoroughly... See more
Company replied
Very organised, ran smoothly, loved the ‘Reveal’…….. felt like they were uncovering a Porsche :) Sam was very professional and relaxed.
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Initially our usage, requirements and finance was discussed in depth, before we even looked at a vehicle. A Nissan juke was then brought over from the storage area, the right colour, mileage and mech... See more
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I have used Kristian and his team for nearly 10 yrs. As someone who doesn’t know much about cars they understand what I’m looking for and always find me an incredible deal. The sales people are alway... See more
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Written by the company
Shay Syke, HX1 2ND, Halifax, West Yorkshire, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 24 hours
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James & his colleagues made the whole process very easy & enjoyable.
We were kept fully informed during all phases of buying our Qashqai. There was no "pressure" put on us at all.
We can thoroughly recommend Vertu Motors Nissan Halifax. If you are thinking of getting a Nissan vehicle they are well worth a visit.

Reply from Vertu Motors - Nissan Halifax
Quick turnaround to get my new vehicle from short notice.

Reply from Vertu Motors - Nissan Halifax
Extremely rude just on a human level, went inside to their garage,a few people there looked like mechanics just asked if they knew how to walk to the Shaw Lodge flats, all said did not know. Asked next door at car wash and chap was nice saying keep walking and cross over at close by zebra crossing. We are Asian and obviously never go near here again or bother with a Nissan car if I want to drive again.

Reply from Vertu Motors - Nissan Halifax
Very organised, ran smoothly, loved the ‘Reveal’…….. felt like they were uncovering a Porsche :)
Sam was very professional and relaxed.

Reply from Vertu Motors - Nissan Halifax
My experience purchasing my new Nissan Micra Ev at Nissan Halifax was excellent. The team created a relaxed and comfortable environment with no pressure at any stage,which made the process enjoyable. Communication was consistently clear, timely, and helpful,and I felt that my needs were genuinely listened to.Overall,the level of customer care made me feel valued throughout the entire experience. Nissan Halifax is doing a great job in maintaining strong,proactive communication with customers.The staff are professional,approachable, and make the buying process smooth from start to finish, Their ability to provide support without pressure shows a real commitment to customer satisfaction. The dealership clearly values building trust and delivering a positive experience. Thankyou especially to John and Christen.

Reply from Vertu Motors - Nissan Halifax
Eleanor was amazing made everything so easy for us

Reply from Vertu Motors - Nissan Halifax
James was a very nice salesman.
No pressure sales.
Happy to have met and dealt with him

Reply from Vertu Motors - Nissan Halifax
Firstly
Thank You
we were never made to feel under any pressure
Christian
Listened to us made us feel valued and
positive
Sean on our second visit was very compassionate and patient he
allowed us to be in control
THANK YOU : )
The Car we chose to buy feels perfect for us and is at home on our drive
No forgetting Jack
He was Friendly and Kind to us too
The Cartwright s

Reply from Vertu Motors - Nissan Halifax
My experience at vertu nissan Halifax went very well, saw the car we wanted, after a while was approached by John one of the vertu staff,he was not pushy at all in fact we spent about 2 hours there,we drove away happy deal done, would I use them again,yes with out a doubt cheers Nigel & Debbie

Reply from Vertu Motors - Nissan Halifax

Reply from Vertu Motors - Nissan Halifax
They got everything sorted out very quickly

Reply from Vertu Motors - Nissan Halifax
James at Halifax, Nissan Vertu went above and beyond with the purchase of our new car. He kept us well informed and his service was second to none. Thank you

Reply from Vertu Motors - Nissan Halifax
My Nissan Leaf was booked in for a service and MOT last week. The service I received from Keeley at the Halifax Branch was exceptional. I was kept well informed and I had no problems getting hold of her. The everything was sorted quickly and I was really pleased with the items that have been replaced and the car was spotless inside and out when I cam to pick it up. A big thank you to Keeley for sorting it

Reply from Vertu Motors - Nissan Halifax
Very helpful with a quick sale. Found the car I wanted and got it to the garage quickly.

Reply from Vertu Motors - Nissan Halifax
Great experience very polite friendly staff would highly recommend love my new car thank you

Reply from Vertu Motors - Nissan Halifax
Just picked the car I wanted, at Vertu Nissan Motors Halifax arranged payment and delivery . Big thanks to Sam Butterworth ....and to Paul the delivery driver..

Reply from Vertu Motors - Nissan Halifax
Initially our usage, requirements and finance was discussed in depth, before we even looked at a vehicle. A Nissan juke was then brought over from the storage area, the right colour, mileage and mechanical and technical levels but most of all within our budget. We did not need to see any other cars it fitted our requirements perfectly. We were not pushed to buy but were given more in depth information on the car, but had already decided that we were happy to go ahead and purchase the car. It was a pleasant experience compared to previous contact with motor car dealerships.

Reply from Vertu Motors - Nissan Halifax
Wonderful advice and explanation of new vehicle and easy paperwork trail - many thanks to Shaun Clarke for his help and handover.

Reply from Vertu Motors - Nissan Halifax
Very helpful .Staff at the dealership were very helpful nothing was to much for them.

Reply from Vertu Motors - Nissan Halifax
Excellent service from Vertu, Halifax. Was kept well informed throughout the process of changing my car. Special mention must go to Sam who kept me up to date with progress.

Reply from Vertu Motors - Nissan Halifax
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