Vertu Motors - Nissan Halifax Reviews 

41
TrustScore 4.5 out of 5

4.6

Shay Syke, HX1 2ND Halifax, West Yorkshire, GB


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Rated 5 out of 5 stars

From the moment I enquired everyone was friendly and really helpful. Eleanor was great answering any question I had and even went the extra mile of coming in on her day which meant a lot as I prefer c... See more

Company replied

Rated 5 out of 5 stars

Staff were so good and friendly, always there for me whenever l needed anything. Manager was understanding when we talked about finances. A big thank you from me as l would recommend my friends👏👏👏

Company replied

Rated 5 out of 5 stars

James & his colleagues made the whole process very easy & enjoyable. We were kept fully informed during all phases of buying our Qashqai. There was no "pressure" put on us at all. We can thoroughly... See more

Company replied

Rated 5 out of 5 stars

The service was exceptional from start to finish. After a bad experience with another dealer, the staff at Vertu Halifax were exceptionally good and treated me the way a customer likes to be treated.... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Nissan Halifax

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Shay Syke, HX1 2ND, Halifax, West Yorkshire, United Kingdom

  • 0344 659 3890

4.6

Excellent

TrustScore 4.5 out of 5

41 reviews

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1-star

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Replied to 96% of negative reviews

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4.6

All reviews

(41)

13,024 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience very polite friendly…staff

Great experience very polite friendly staff would highly recommend love my new car thank you

March 17, 2026
Unprompted review
Vertu Motors  - Nissan Halifax logo

Reply from Vertu Motors - Nissan Halifax

Thank you, Yvonne, for leaving this fantastic 5‑star review.
We’re delighted to hear that you had such a great experience at Nissan Halifax. It’s wonderful to know the team were polite, friendly, and made your visit such a positive one. We’re also thrilled that you love your new car — thank you for your kind recommendation.
If there’s anything more we can help you with, please don’t hesitate to get in touch.
Kind regards,
Liza

Rated 5 out of 5 stars

Picked and bought my car with Vertu

Just picked the car I wanted, at Vertu Nissan Motors Halifax arranged payment and delivery . Big thanks to Sam Butterworth ....and to Paul the delivery driver..

February 25, 2026
Unprompted review
Vertu Motors  - Nissan Halifax logo

Reply from Vertu Motors - Nissan Halifax

Hi Finlay,
Thank you for your great 5‑star review! We’re delighted to hear that you found the perfect car at Vertu Nissan Halifax and that arranging payment and delivery was nice and straightforward. A big thank you for mentioning Sam Butterworth and Paul — they’ll be so pleased to know they helped make the process smooth and enjoyable for you.
We really appreciate you taking the time to share your experience.
Kind regards,
Liza

Rated 5 out of 5 stars

Initially our usage

Initially our usage, requirements and finance was discussed in depth, before we even looked at a vehicle. A Nissan juke was then brought over from the storage area, the right colour, mileage and mechanical and technical levels but most of all within our budget. We did not need to see any other cars it fitted our requirements perfectly. We were not pushed to buy but were given more in depth information on the car, but had already decided that we were happy to go ahead and purchase the car. It was a pleasant experience compared to previous contact with motor car dealerships.

December 27, 2025
Unprompted review
Vertu Motors  - Nissan Halifax logo

Reply from Vertu Motors - Nissan Halifax

Thank you for sharing your experience. It’s great to hear that the team took the time to understand your needs and that the Nissan Juke matched your requirements perfectly. We're pleased you felt no pressure and enjoyed a smooth, pleasant purchase.
Kind regards,
Keith

Rated 5 out of 5 stars

Wonderful advice and explanation of new car

Wonderful advice and explanation of new vehicle and easy paperwork trail - many thanks to Shaun Clarke for his help and handover.

January 31, 2026
Unprompted review
Vertu Motors  - Nissan Halifax logo

Reply from Vertu Motors - Nissan Halifax

Thank you for taking the time to share your feedback. I’m delighted to hear that you received clear advice and explanations about your new vehicle, and that the paperwork process felt straightforward. It’s great to know that Shaun Clarke’s support and handover made such a positive impression.
Kind regards,
Matthew

Rated 5 out of 5 stars

Very helpful .Staff at the dealership…

Very helpful .Staff at the dealership were very helpful nothing was to much for them.

January 28, 2026
Unprompted review
Vertu Motors  - Nissan Halifax logo

Reply from Vertu Motors - Nissan Halifax

Good afternoon Sheila. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Rated 5 out of 5 stars

Excellent service from Vertu.

Excellent service from Vertu, Halifax. Was kept well informed throughout the process of changing my car. Special mention must go to Sam who kept me up to date with progress.

January 22, 2026
Unprompted review
Vertu Motors  - Nissan Halifax logo

Reply from Vertu Motors - Nissan Halifax

Good afternoon. Thank you so much for your kind words! We are so happy to hear that Sam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

To the staff at halifax

The staff was very freindly and helpfull excelant service throught the prosses of buy new car from start to finish . I was kept updated every step of the way. I would highly recommend anyone buying a car. I felt all the staff were there to help. They couldnt do enough to make us happy . A special thanks to John and christian from the sales team for making the process very smooth.

January 6, 2026
Unprompted review
Vertu Motors  - Nissan Halifax logo

Reply from Vertu Motors - Nissan Halifax

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

We can not express how helpful

We can not express how helpful, friendly and professional the person was who helped us through the process of getting the motability car was. He is a credit to the company and I would highly recommend them to anyone who needs a car whether it be a motability car or a personal purchase.

December 22, 2025
Unprompted review
Vertu Motors  - Nissan Halifax logo

Reply from Vertu Motors - Nissan Halifax

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Rated 5 out of 5 stars

Excellent service all round

Excellent service all round. Special shout to Sam for helping me with phone connection

November 28, 2025
Unprompted review
Vertu Motors  - Nissan Halifax logo

Reply from Vertu Motors - Nissan Halifax

Thank you so much for your kind words! We are so happy to hear that Sam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Rated 5 out of 5 stars

Excellent

Excellent, friendly service. Felt very looked after. Thank you
A

November 27, 2025
Unprompted review
Vertu Motors  - Nissan Halifax logo

Reply from Vertu Motors - Nissan Halifax

Good afternoon Yvonne. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Rated 5 out of 5 stars

Friendly, knowledgeable and honest

I have used Kristian and his team for nearly 10 yrs. As someone who doesn’t know much about cars they understand what I’m looking for and always find me an incredible deal. The sales people are always friendly and supportive and you never feel rushed or pushed into doing anything. I will continue to use Virtu Halifax, not the nearest dealership for me but worth going a little bit further for the extra mile they always go !
As an LGBTQ person car showrooms can feel intimidating these people are lovely and deserve recognition as ally’s in what is a difficult world right now.

November 21, 2025
Unprompted review
Vertu Motors  - Nissan Halifax logo

Reply from Vertu Motors - Nissan Halifax

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Rated 5 out of 5 stars

Brilliant service from Vertu Team in…

Brilliant service from Vertu Team in Halifax.

From initial enquiry through to purchase of my new car I was looked after, everything clearly explained, no gimmics and an excellent deal - I was very happy.

Special thanks to Jack at enquiry stage, Kristian for offering such an excellent deal and finally John (from Bradford operation) for concluding the deal & paperwork with clear and concise explanations and patience.

Totally recommend this team to you, everything factual, no sales pressure, really look after you.

November 21, 2025
Unprompted review
Vertu Motors  - Nissan Halifax logo

Reply from Vertu Motors - Nissan Halifax

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Outstanding Professional Service

First time using Vertu Motors in Halifax, I have had Nissans before so I pretty much new what I was looking for. However, I called initially & had a chat with Sean, he was so lovely, he answered all my questions & was even able to get me a delivery date, which was just 2 weeks later. There was a couple of reservations I had regarding the qashqai and whether I could stow my wheelchair reasonable easily and whether it would fit in the small yard I have. So I went into the dealership the following day, Sean couldn't have been more helpful, we drove back to my home and parked and found the easiest place to stow my wheelchair, he ran through the different model options, colours the list goes on. By the time we got back id made my decision to order, very straightforward in respect of paperwork, Sean even called up motorbility to check a couple of things for me.... honestly it could not have gone any better. So yesterday was collection day, I was a tad excited.. the big reveal was done too. I can't speak highly enough of this young man without actually knowing it, he's just made a huge difference to my life.

My only negative would be that it certainly appears to be a very busy dealership but I feel they have very much out grown their premises. On handover, there was just no real place for us to sit and go through all the controls etc, we had to move several times. Not ideal but it didn't really tarnish my experience but maybe food for thought.

November 18, 2025
Unprompted review
Vertu Motors  - Nissan Halifax logo

Reply from Vertu Motors - Nissan Halifax

Thank you so much for your kind words! We are so happy to hear that Sean was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Rated 5 out of 5 stars

they kept promise to get my car fast…

they kept promise to get my car fast and all was great

November 17, 2025
Unprompted review
Vertu Motors  - Nissan Halifax logo

Reply from Vertu Motors - Nissan Halifax

Good afternoon Janis. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean

Rated 5 out of 5 stars

Excellent customer service

I would definitely recommend vertu Motors Nissan Halifax! They have excellent service, exclusive cars, and an incredibly intelligent and helpful team. The staff went above and beyond to help me get the car of my dreams something that seemed almost impossible at first.

They have fantastic customer service! I had the pleasure of meeting one of the employees named Sean. He was very professional, kind, and made sure I was regularly updated about the car and the features I wanted. I’m genuinely impressed and extremely satisfied with their outstanding customer service. Thanks to vertu Motors Nissan Halifax, I’m now driving away in a car that has everything I was looking for.

November 7, 2025
Unprompted review
Vertu Motors  - Nissan Halifax logo

Reply from Vertu Motors - Nissan Halifax

Thank you so much for your kind words! We are so happy to hear that Sean was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Rated 5 out of 5 stars

Vertu Nissan Halifax great experience.

Vertu Nissan Halifax great experience.
Sam Butterworth Sales executive was absolutely brilliant from beginning to end we were so well looked after, knowledgable man who guided us through the process of buying our new Nissan Qashqai .
Sam is a credit to your organisation. Thank you Sam.

October 17, 2025
Unprompted review
Vertu Motors  - Nissan Halifax logo

Reply from Vertu Motors - Nissan Halifax

Thank you so much for your kind words! We are so happy to hear that Sam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Rated 5 out of 5 stars

Brilliant service

Brilliant service, Sean was friendly but also professional and very helpful

October 16, 2025
Unprompted review
Vertu Motors  - Nissan Halifax logo

Reply from Vertu Motors - Nissan Halifax

Good morning. Thank you for your kind words! We're so pleased to hear that Sean provided brilliant service with the perfect balance of friendliness and professionalism. Your feedback means a lot. Enjoy your new car, and thank you for choosing Vertu! Kind regards, Kerry

Rated 5 out of 5 stars

My New Car

Michael was very helpful. Saw the car I liked on the Friday, on the Monday I had said yes to my first nissan qashquiand picked up on the friday.....very pleased with cover package that comes with it. Very happy moving forward.

October 3, 2025
Unprompted review
Vertu Motors  - Nissan Halifax logo

Reply from Vertu Motors - Nissan Halifax

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

All good

Everything was handled well

September 26, 2025
Unprompted review
Vertu Motors  - Nissan Halifax logo

Reply from Vertu Motors - Nissan Halifax

Good afternoon. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean

Rated 2 out of 5 stars

Not advised of a charge to collect my…

Not advised of a charge to collect my car for servicing. When visiting the dealership the 2 disabled bays are often occupied by non blue badge holders cars. When collecting my car from service not put back in a disabled bay adding to difficulties getting too and from the dealership in a non adapted vehicle. I feel the dealership isn’t aware of how to look after disabled customers. The man who I spoke to on the day of the service was very helpful but by then it was too late.

September 10, 2025
Unprompted review
Vertu Motors  - Nissan Halifax logo

Reply from Vertu Motors - Nissan Halifax

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership. Many thanks,

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