Could not be happier with my dealings with Vertu. Friendly and easy to talk to, and took time ( not that a lot was needed ) to go through what I was looking for and also my trade in. Great deal stru... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Could not be happier with my dealings with Vertu. Friendly and easy to talk to, and took time ( not that a lot was needed ) to go through what I was looking for and also my trade in. Great deal stru... See more
Company replied
Excellent Service from Matt & Will Competitive quote and everything explained and set up when I collected it. First Class Service 👍
Company replied
Bought two Nissan primastar vans from Vertu Northampton . Our salesman Sam Jewkes was excellent . We didn’t go to the dealership ,he found us two identical vans at the best competitive prices. All... See more
Company replied
As a family we have bought at least half a dozen cars from Vertu Nissan Northampton (and previously Bristol Street). I have just taken ownership of my latest, an E-Micra. We have always found the sta... See more
Company replied
Written by the company
Carousel Way, NN3 9HG, Northampton, Northamptonshire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful and friendly service, finding me the right car at the right price. Easy process on document completion and signing etc.

Reply from Vertu Motors - Nissan Northampton
Sam was so lovely and very helpful and explained everything in detail.

Reply from Vertu Motors - Nissan Northampton
It’s a pleasure going to purchase a car and feel no pressure, Bruno was the guy who sorted me out. The whole experience from information through to the day of collection was 1 st class. Paul the manager was very tentative, introduced himself and thanked me for my custom. This is what make face to face purchase a real treat, nice job all tounf

Reply from Vertu Motors - Nissan Northampton
Fantastic dealership. Bought my MX5 mk4 from here today and part exchanged my old MX5 . Superb service and all was processed really quickly. Finlay Carter who sold me the car was brilliant and thorough. A very professional business and I would not hesitate to buy again. No pressure sales . Well worth the 70 mile travel to sort. 5 stars

Reply from Vertu Motors - Nissan Northampton
Great service from the moment we stepped into the showroom. Genuine people especially from Sam Bull who made the whole buying experience simple and painless.

Reply from Vertu Motors - Nissan Northampton
Had a fantastic experience whilst initially looking around and then when purchasing/collecting my car. Sales advisor (Finlay Carter), was kind, friendly and informative and made the experience so easy.

Reply from Vertu Motors - Nissan Northampton
Excellent service would highly recommend

Reply from Vertu Motors - Nissan Northampton
Straightforward part exchange of vehicles everything ran smoothly , Everybody was very pleasant and very understanding, on the whole the experience Great, ,A big thank you to the team down at Nissan Northampton,

Reply from Vertu Motors - Nissan Northampton
Everything went smoothly from going to view the car to going to pick the car up they kept me fully up to date through the process of the car on order absolute lovely car.

Reply from Vertu Motors - Nissan Northampton
I have just collected my 3rd car from Nissan and wouldn’t go anywhere else the staff are so friendly and accommodating, going above and beyond to meet your need's.

Reply from Vertu Motors - Nissan Northampton
We ordered our disabled daughter’s first Motability car from Nissan in Northampton. I dealt with the lovely Sam and she made the whole process so easy. Sam kept us up to date each step and handover of the car was quick. My daughter is very happy with the car and looking forward to learning to drive in it.
Thank you Sam.

Reply from Vertu Motors - Nissan Northampton
Fin and Sam were very helpful and made you feel at ease when explaining everything!

Reply from Vertu Motors - Nissan Northampton
We purchased a vehicle from Vertu using the mobility scheme.
On our first visit to the showroom we were met by Charlie who went through the various vehicles on offer in the scheme. Once we had chosen the model he then explained the different options including colour.
Once chosen he checked on availability and gave an expected date when to collect new car. We found Charlie had good knowledge of the product and was very attentive.
Date given on first meeting for collection was kept.
We saw Charlie again who gave us a thorough briefing on the various dials and switches and was also introduced to his manager Jordan. Both stating any issues to please contact them.
When we left we felt confident we had a reasonable understanding of the controls.
Thank you Charlie we will certainly recommend your company to our friends.

Reply from Vertu Motors - Nissan Northampton
Charlie our salesman was very helpful and accurate with his description of the functionality.
Good long test drive and a fair deal was achieved.
The pickup was good and well presented in the showroom which was dry and warm so we could inspect the car without getting wet!

Reply from Vertu Motors - Nissan Northampton
Great customer service very knowledgeable about. Product and very competitive price

Reply from Vertu Motors - Nissan Northampton
Thank you so much William Wincott
You are an absolute star ⭐️
Thank you have made my life so much easier ✌️
The whole process was quick and so easy
The whole team was as lovely they all spoke when walked in which is so nice to see for a change
Thank you so much for my new car I love it 😍

Reply from Vertu Motors - Nissan Northampton
This review asks "Tell us more about your experience" In a word "Charlie" Charlie is the salesman at Vertu Nissan who led me on my car buying experience, I nonchalantly called Charlie out of the blue one Friday afternoon in October and said I was interested in a Juke within a half an hour I was in the showroom having been picked up by Charlie, and being show around the Nissan Juke my car of choice now I was recovering from a serious road accident at this time hence new car and `Charlie was empathetic throughout the process and at no time was he pushy or urgent, he just gently took his time and carefully went through the process with me, within an hour I had signed on the dotted line for a brand new Magnetic Blue Nissan Juke Tekna.
Car ordered and looking at early November For delivery. Unfortunately due to my insurers there was an issue that meant I could not pick my car up on November 7th and had to wait while my insurance company "Direct Line" decided if they were going to insure my new car, Charlie called once to appraise me of the situation as well as calling the insurers and "geeing" them on, the important thing was he did'nt keep phoning me up up or texting every 5 minutes or emailing every other day so I was left in peace.
So finally the big day arrived and I went to collect my new car, it was gorgeous a beautiful piece of kit in "Magnetic Blue" Charlie took the trouble to sit in the passenger seat and explain every button and control carefully and in a way that an old man, Me, could easily understand, he did not rush as most salesmen do when you buy anything and made you feel you were the only person he had to deal with today, a wonderful experience and my only regret is, no doubt Charlie will have moved on and up next time I need a new car and I will have to deal with someone new.
Thank you Charlie a real 5 Star act. Oh and Vertu Motors of course.

Reply from Vertu Motors - Nissan Northampton
I purchased a Nissan Juke from an excellent salesman Bruno Correia who treated us in a way that anyone would like to be dealt with. He was very knowledgeable about the vehicle we eventually purchased also very helpful and polite and kind.

Reply from Vertu Motors - Nissan Northampton
Absolutely great from the moment we walked in, the team were welcoming, knowledgeable and genuinely helpful. They took the time to answer every question, kept us updated throughout, and made the whole process simple and stress-free.
The car is perfect and the service was even better. Couldn’t be happier — highly recommended to anyone looking for a new Nissan.
Thank you Charlie

Reply from Vertu Motors - Nissan Northampton
Was looked after really well by Johnny in the used car sales team, and Paul the used car manager. They were flexible in their dealings with me as I was unsure whether to part exchange or not, and allowed me time to make that decision. Very happy with the car I bought, and the service I received.

Reply from Vertu Motors - Nissan Northampton
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.