Vertu Motors - Nissan Northampton Reviews 

93
TrustScore 5 out of 5

4.8

Carousel Way, NN3 9HG Northampton, Northamptonshire, GB


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Rated 5 out of 5 stars

Could not be happier with my dealings with Vertu. Friendly and easy to talk to, and took time ( not that a lot was needed ) to go through what I was looking for and also my trade in. Great deal stru... See more

Company replied

Rated 5 out of 5 stars

Excellent Service from Matt & Will Competitive quote and everything explained and set up when I collected it. First Class Service 👍

Company replied

Rated 5 out of 5 stars

Bought two Nissan primastar vans from Vertu Northampton . Our salesman Sam Jewkes was excellent . We didn’t go to the dealership ,he found us two identical vans at the best competitive prices. All... See more

Company replied

Rated 5 out of 5 stars

As a family we have bought at least half a dozen cars from Vertu Nissan Northampton (and previously Bristol Street). I have just taken ownership of my latest, an E-Micra. We have always found the sta... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Nissan Northampton

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Carousel Way, NN3 9HG, Northampton, Northamptonshire, United Kingdom

  • 0344 659 3945

4.8

Excellent

TrustScore 5 out of 5

93 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Replied to 96% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(93)

13,560 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful and friendly service

Helpful and friendly service, finding me the right car at the right price. Easy process on document completion and signing etc.

February 23, 2026
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Thank you for your review. We're delighted to hear you received helpful, friendly service and found the right car at the right price. It’s great to know the paperwork and signing process was nice and easy too.
Kind regards,
Keith

Rated 5 out of 5 stars

Sam was so lovely and very helpful and…

Sam was so lovely and very helpful and explained everything in detail.

February 18, 2026
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Thank you so much for your lovely feedback, Lisa. I am really glad to hear that Sam was helpful and took the time to explain everything clearly. We truly appreciate you sharing your experience.
Kind regards,
Danielle

Rated 5 out of 5 stars

It’s a pleasure going to purchase a car…

It’s a pleasure going to purchase a car and feel no pressure, Bruno was the guy who sorted me out. The whole experience from information through to the day of collection was 1 st class. Paul the manager was very tentative, introduced himself and thanked me for my custom. This is what make face to face purchase a real treat, nice job all tounf

February 3, 2026
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Thank you for sharing your experience. It’s wonderful to hear how enjoyable and pressure‑free the process was. Bruno will be delighted to know he made everything feel first class from start to collection.
It’s also great that Paul took the time to introduce himself and thank you personally — we completely agree that this kind of face‑to‑face care makes all the difference. We really appreciate your kind words.
Kind regards
Keith

Rated 5 out of 5 stars

Fantastic dealership

Fantastic dealership. Bought my MX5 mk4 from here today and part exchanged my old MX5 . Superb service and all was processed really quickly. Finlay Carter who sold me the car was brilliant and thorough. A very professional business and I would not hesitate to buy again. No pressure sales . Well worth the 70 mile travel to sort. 5 stars

February 4, 2026
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Thank you for sharing such a glowing review. It’s great to hear how smoothly everything went for you — from the part‑exchange to driving away in your new MX‑5 Mk4. When a dealership handles things quickly, professionally, and without any pressure, it really does make the whole experience feel special.
Finlay clearly did an excellent job guiding you through the process with care and attention, and travelling 70 miles only to feel it was absolutely worth it says a lot about the team. Five‑star feedback like this will mean a great deal to them.
Kind regards,
Matthew

Rated 5 out of 5 stars

Great service from the moment we…

Great service from the moment we stepped into the showroom. Genuine people especially from Sam Bull who made the whole buying experience simple and painless.

January 30, 2026
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Thank you for taking the time to share your experience. I’m delighted to hear that you received great service from the moment you arrived and that the team came across as genuine and welcoming. It’s especially pleasing to know that Sam Bull helped make the buying process simple and stress‑free for you. Your feedback is truly appreciated.
Kind regards,
Matthew

Rated 5 out of 5 stars

Fantastic experience

Had a fantastic experience whilst initially looking around and then when purchasing/collecting my car. Sales advisor (Finlay Carter), was kind, friendly and informative and made the experience so easy.

January 27, 2026
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Excellent service would highly recommend

Excellent service would highly recommend

January 21, 2026
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Thank you so much, Mrs Barry, for your wonderful 5‑star review. We’re delighted to hear you received excellent service and would highly recommend us. Your feedback means a great deal to the team here at Vertu Motors Nissan Northampton, and we truly appreciate you taking the time to share it. We look forward to welcoming you again in the future. Kind regards, Kerry

Rated 5 out of 5 stars

Honest and friendly

Straightforward part exchange of vehicles everything ran smoothly , Everybody was very pleasant and very understanding, on the whole the experience Great, ,A big thank you to the team down at Nissan Northampton,

January 9, 2026
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

New car

Everything went smoothly from going to view the car to going to pick the car up they kept me fully up to date through the process of the car on order absolute lovely car.

January 12, 2026
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina

Rated 5 out of 5 stars

I have just collected my 3rd car from…always a pleasure

I have just collected my 3rd car from Nissan and wouldn’t go anywhere else the staff are so friendly and accommodating, going above and beyond to meet your need's.

December 29, 2025
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Good morning Shereen. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Rated 5 out of 5 stars

First Motability car

We ordered our disabled daughter’s first Motability car from Nissan in Northampton. I dealt with the lovely Sam and she made the whole process so easy. Sam kept us up to date each step and handover of the car was quick. My daughter is very happy with the car and looking forward to learning to drive in it.
Thank you Sam.

December 17, 2025
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Thank you so much for your kind words! We are so happy to hear that Sam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Rated 5 out of 5 stars

Fin and Sam were very helpful and made…

Fin and Sam were very helpful and made you feel at ease when explaining everything!

December 15, 2025
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Thank you so much for your kind words! We are so happy to hear that Fin and Sam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Rated 5 out of 5 stars

Purchase of new car

We purchased a vehicle from Vertu using the mobility scheme.
On our first visit to the showroom we were met by Charlie who went through the various vehicles on offer in the scheme. Once we had chosen the model he then explained the different options including colour.
Once chosen he checked on availability and gave an expected date when to collect new car. We found Charlie had good knowledge of the product and was very attentive.
Date given on first meeting for collection was kept.
We saw Charlie again who gave us a thorough briefing on the various dials and switches and was also introduced to his manager Jordan. Both stating any issues to please contact them.
When we left we felt confident we had a reasonable understanding of the controls.
Thank you Charlie we will certainly recommend your company to our friends.

December 8, 2025
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Good afternoon Ray. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Charlie and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean

Rated 5 out of 5 stars

Charlie our salesman was very helpful…

Charlie our salesman was very helpful and accurate with his description of the functionality.
Good long test drive and a fair deal was achieved.
The pickup was good and well presented in the showroom which was dry and warm so we could inspect the car without getting wet!

December 8, 2025
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Great customer service

Great customer service very knowledgeable about. Product and very competitive price

December 3, 2025
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Rated 5 out of 5 stars

Love my car

Thank you so much William Wincott
You are an absolute star ⭐️
Thank you have made my life so much easier ✌️
The whole process was quick and so easy
The whole team was as lovely they all spoke when walked in which is so nice to see for a change
Thank you so much for my new car I love it 😍

December 1, 2025
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Good afternoon Heidi. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with William and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean

Rated 5 out of 5 stars

Who ever thought that spending 30 grand could be a pleasure !

This review asks "Tell us more about your experience" In a word "Charlie" Charlie is the salesman at Vertu Nissan who led me on my car buying experience, I nonchalantly called Charlie out of the blue one Friday afternoon in October and said I was interested in a Juke within a half an hour I was in the showroom having been picked up by Charlie, and being show around the Nissan Juke my car of choice now I was recovering from a serious road accident at this time hence new car and `Charlie was empathetic throughout the process and at no time was he pushy or urgent, he just gently took his time and carefully went through the process with me, within an hour I had signed on the dotted line for a brand new Magnetic Blue Nissan Juke Tekna.
Car ordered and looking at early November For delivery. Unfortunately due to my insurers there was an issue that meant I could not pick my car up on November 7th and had to wait while my insurance company "Direct Line" decided if they were going to insure my new car, Charlie called once to appraise me of the situation as well as calling the insurers and "geeing" them on, the important thing was he did'nt keep phoning me up up or texting every 5 minutes or emailing every other day so I was left in peace.
So finally the big day arrived and I went to collect my new car, it was gorgeous a beautiful piece of kit in "Magnetic Blue" Charlie took the trouble to sit in the passenger seat and explain every button and control carefully and in a way that an old man, Me, could easily understand, he did not rush as most salesmen do when you buy anything and made you feel you were the only person he had to deal with today, a wonderful experience and my only regret is, no doubt Charlie will have moved on and up next time I need a new car and I will have to deal with someone new.
Thank you Charlie a real 5 Star act. Oh and Vertu Motors of course.

November 28, 2025
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Thank you so much for your kind words! We are so happy to hear that Charlie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Rated 5 out of 5 stars

I purchased a new car from Bruno Correia

I purchased a Nissan Juke from an excellent salesman Bruno Correia who treated us in a way that anyone would like to be dealt with. He was very knowledgeable about the vehicle we eventually purchased also very helpful and polite and kind.

November 19, 2025
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Thank you so much for your kind words! We are so happy to hear that Bruno was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

Rated 5 out of 5 stars

Absolutely great from the moment we…

Absolutely great from the moment we walked in, the team were welcoming, knowledgeable and genuinely helpful. They took the time to answer every question, kept us updated throughout, and made the whole process simple and stress-free.
The car is perfect and the service was even better. Couldn’t be happier — highly recommended to anyone looking for a new Nissan.
Thank you Charlie

November 25, 2025
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Good afternoon Luke. Thank you so much for your kind words! We are so happy to hear that Charlie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

Used car sales at Nissan Northampton.

Was looked after really well by Johnny in the used car sales team, and Paul the used car manager. They were flexible in their dealings with me as I was unsure whether to part exchange or not, and allowed me time to make that decision. Very happy with the car I bought, and the service I received.

November 10, 2025
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Good afternoon Alec. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Johnny and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean

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