Hi vertu just like to thank everyone at the car dealership they could not have been more friendly and welcoming if they tried. Finley hugill was such a professional and helpful salesman cannot fault h... See more
Company replied
Preston Farm Industrial Estate, Yarm Road, TS18 3RT Stockton-on-Tees, County Durham, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Hi vertu just like to thank everyone at the car dealership they could not have been more friendly and welcoming if they tried. Finley hugill was such a professional and helpful salesman cannot fault h... See more
Company replied
Went in not expecting to buy a car. How wrong we were. Met at the door by a lovely gentleman called Richard. Told him what were looking for he showed us a couple of cars then we discussed what to b... See more
Company replied
The salesman who helped me (Sahail) dealt with me in a very professional and (importantly) friendly way. He explained the process clearly from start to finish, and ensured a smooth purchase of the car... See more
Company replied
Can’t not fault Jahaidul from the Stockton branch who was exceptional in his customer service when getting our new car! Honestly nothing was too much, he updated us throughout the whole process and w... See more
Company replied
Written by the company
Preston Farm Industrial Estate, Yarm Road, TS18 3RT, Stockton-on-Tees, County Durham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Vertu Motors - Nissan Stockton
Excellent service very friendly and helpful staff.

Reply from Vertu Motors - Nissan Stockton
Same old thing helpful when buying, bought car phoned up to ask a question couldn't get hold of any body.No body rang back

Reply from Vertu Motors - Nissan Stockton
Excellent customer service, honest and efficient and not pushy at all, would definitely recommend.

Reply from Vertu Motors - Nissan Stockton
very helpful found the car i wanted and supplied it

Reply from Vertu Motors - Nissan Stockton
Keith the salesman was very helpful without being too pushy

Reply from Vertu Motors - Nissan Stockton
Very friendly and helpful sales staff (particular mention to Nick Foley) in completing a totally online vehicle purchase and part-exchange. They organised delivery and collection to my home address nearly 100 miles from their dealership without any problem. Vehicle has a few mechanical niggles that are been dealt with at a local Vertu dealership, otherwise good first impressions.

Reply from Vertu Motors - Nissan Stockton
Honest no hard sell relaxed honest approach

Reply from Vertu Motors - Nissan Stockton
Absolutely fantastic from start to finish

Reply from Vertu Motors - Nissan Stockton
Would definitely recommend this dealership. We had the pleasure of dealing with Jo, who was nothing short of amazing from start to finish. From ordering our new car, we knew we were in good hands. On handover day, Jo once again met (and exceeded) our expectations – the whole process was smooth and stress-free.
Jo genuinely cares about her customers, and it really shows. A great experience overall.
Thank you so much Jo!

Reply from Vertu Motors - Nissan Stockton
Jack and Keith were both super helpful with my car purchase, any worries I had were sorted seamlessly! Thank you both again :) would highly recommend!

Reply from Vertu Motors - Nissan Stockton
Great customer service from start to finish. Listened to what I wanted, gave me payment options. Smooth handover of the car.

Reply from Vertu Motors - Nissan Stockton
Very helpful staff. Kept up to date with delivery

Reply from Vertu Motors - Nissan Stockton
Nissan Stockton salesman Nicholas foley helped me choose the vehicle I needed.polite and informative i could not fault the service offered in acquiring my vehicle .

Reply from Vertu Motors - Nissan Stockton
Ive just collected my second motabilty car that was ordered though Sahail Din. Always amazing service, he helped me with everything regarding picking the car that was right for my family.

Reply from Vertu Motors - Nissan Stockton
Completely stress free, from choosing the car to picking up the keys. Pleasant helpful staff at every stage.

Reply from Vertu Motors - Nissan Stockton
Nice friendly member of staff helped me and my son through whole process from ordering car to collection..which made the whole process simple and straightforward. Other staff members were friendly too ..definitely recommend this place to others looking to purchase

Reply from Vertu Motors - Nissan Stockton
Customer service from Keith & Peter was excellent and very supportive.

Reply from Vertu Motors - Nissan Stockton
Absolutely outstanding customer service, didn't push me into anything at all and from start to finish they were so helpful.

Reply from Vertu Motors - Nissan Stockton
Ben Teeder was very helpful and understanding when I was choosing my car , he spoke in great detail about what would happen with the car , payments , delivery , I coudknt thank him enough he was excellent . A great help and asset to your team , well done !

Reply from Vertu Motors - Nissan Stockton
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.