Hi vertu just like to thank everyone at the car dealership they could not have been more friendly and welcoming if they tried. Finley hugill was such a professional and helpful salesman cannot fault h... See more
Company replied
Location
Switch locationPreston Farm Industrial Estate, Yarm Road, TS18 3RT Stockton-on-Tees, County Durham, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Went in not expecting to buy a car. How wrong we were. Met at the door by a lovely gentleman called Richard. Told him what were looking for he showed us a couple of cars then we discussed what to b... See more
Company replied
The salesman who helped me (Sahail) dealt with me in a very professional and (importantly) friendly way. He explained the process clearly from start to finish, and ensured a smooth purchase of the car... See more
Company replied
Can’t not fault Jahaidul from the Stockton branch who was exceptional in his customer service when getting our new car! Honestly nothing was too much, he updated us throughout the whole process and w... See more
Company replied
Company details
About Vertu Motors - Nissan Stockton
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Preston Farm Industrial Estate, Yarm Road, TS18 3RT, Stockton-on-Tees, County Durham, United Kingdom
- 0344 659 3947
4.6
Excellent
68 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality Customer Service Received
Quality Customer Service, after care, attention to detail and an understanding of my individual needs when dealing with my requirements. Thank you Vertu and Sahail for taking care of me. This is the second car that I have bought from Sahail and that reflects on how I trusted him with handling my essentials when purchasing a new car.🚗
September 20, 2025
Unprompted review
Reply from Vertu Motors - Nissan Stockton
Good morning Charlie. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Sahail and the team. We hope to see you again soon. Happy motoring, Dean
Great advice and customer service by…
Great advice and customer service by Fin at Vertu Stockton. Truly a pleasure to buy my new car from Vertu.
September 30, 2025
Unprompted review
Reply from Vertu Motors - Nissan Stockton
Good morning. Thank you so much for your kind words! We are so happy to hear that Fin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Just brilliant
Just brilliant, Richard Goodyear & Peter Singh were without exception excellent. Took customer service to another level.
Thank you from Dave S. 29th September 2025
September 29, 2025
Unprompted review
Reply from Vertu Motors - Nissan Stockton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Excellent service all the way from…
Excellent service all the way from initial conversation, test drive, follow up and delivery. Thanks to Nicholas as well throughout the whole process. 👍
September 13, 2025
Unprompted review
Reply from Vertu Motors - Nissan Stockton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Outstanding service from Vertu Nissan
The service I have received from Vertu Nissan Stockton has been absolutely outstanding. From first visiting the showroom, ordering my new Nissan Qashqai and the vehicle being delivered, the whole experience has been second to none. I would like to make special mention of Jo Drysdale and Peter Singh. Both have been so professional, friendly, welcoming and helpful throughout. The personal touch shown, particularly on the car handover day, was brilliant.
September 19, 2025
Unprompted review
Reply from Vertu Motors - Nissan Stockton
Thank you so much for your kind words! We are so happy to hear that Jo & Peter were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Vertu Nissan Stockton
Sahail at Vertu Nissan Stockton was brilliant again, as this is the second car I have got from Nissan with him. He is so welcoming and explains everything when it comes to a new car. I couldn't be happier with the service provided by him. Peter was also great at finding the best deal for me for what I wanted in a car. Thanks again.
September 20, 2025
Unprompted review
Reply from Vertu Motors - Nissan Stockton
Thank you so much for your kind words! We are so happy to hear that Sahail was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Buying my first BMW was a very special…
Buying my first BMW was a very special milestone, and I am grateful for the support I received throughout the process. Being away from friends and family, it meant a lot to have Sean in sales make the experience feel so personal. His kindness, enthusiasm, and professionalism turned what could have been a stressful time into a memorable one.
From guiding me through the purchase with genuine care to even going the extra mile like picking me up from the hospital. Sean really stood out. I couldn’t have asked for a better experience, and I am very thankful to him for making my first car purchase such a positive and memorable journey.
September 16, 2025
Unprompted review
Reply from Vertu Motors - Nissan Stockton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Great car purchase
Everyone was helpful and informative very courteous and friendly.
September 1, 2025
Unprompted review
Reply from Vertu Motors - Nissan Stockton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.