The staff, the time span and the professionalism from 1st phone call & booking Tom was outstanding, even to the used. Car specialist buying my partner's car on the same day was breathtaking at Widnes... See more
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The staff, the time span and the professionalism from 1st phone call & booking Tom was outstanding, even to the used. Car specialist buying my partner's car on the same day was breathtaking at Widnes... See more
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Being a newbie to automatic driving I was nervous about driving an automatic. Robert listened to what I wanted and on a test drive put me at ease. He answered all my questions comfortably explainin... See more
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Rob made the whole process go smoothly. Gave me all the information I needed & a full demo of my new car. Nothing was too much trouble & didn’t feel pressured in any way for extra purchases. Woul... See more
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From my first enquiry to the purchase of my vehicle I was treated very professionally with no pressure to buy. The salesman was very friendly, helpful and courteous . The whole transaction was extre... See more
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Moor Lane, WA8 7AL, Widnes, Cheshire, United Kingdom
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Reply from Vertu Motors - Nissan Widnes
The whole experience was smooth and faultless.
Getting my 2nd mobility car Tom, the sales operative, explained everything and guided me through the whole process. He kept me informed at every stage of the process, any questions that I had Tom answered them in plain English.

Reply from Vertu Motors - Nissan Widnes
I recently purchased a new car and had an outstanding experience from start to finish. The entire process was smooth, stress free, and enjoyable.
A huge thank you to Brian, who provided truly exceptional customer service. He was knowledgeable, patient, and genuinely attentive to what I was looking for. Brian took the time to answer all my questions, explain every detail clearly, and made sure I felt confident in my decision without any pressure.
What really stood out was his professionalism and friendly approach. He went above and beyond to make sure everything was perfect, from testing out the Bose sound system with some heavy metal to the final handover. It’s rare to come across someone so dedicated to customer satisfaction.
I absolutely love my new car and couldn’t be happier with the experience. If you’re looking for an amazing service and a seamless purchasing process, I highly recommend asking for Brian. Five stars all the way!

Reply from Vertu Motors - Nissan Widnes
Had my used car valued online by Vertu, took it to Nissan Widnes to drop off and arrange payment.
After a quick look around my car I was informed that because 3 wheels had small scuff marks they would be knocking over £2,000 off the price offered!!
Absolute joke, don't waste your time here.

Reply from Vertu Motors - Nissan Widnes
I requested an appointment to view a vehicle on the Vertu site and was called the same day to arrange a viewing at a convenient date and time.
Was met by a representative on agreed day who gave me lots of information about the car and asked what I was expecting from the car. As I was putting my own car in for part exchange, a price for the car was discussed and agreed against the purchase of the new vehicle.
Additional extras were offered which I did take up however not all as I wanted to stick to my budget. No pressure from the sales person which was quite refreshing.
Overall a rather nice experience of purchasing my car, staff were friendly and helpful.
Would definitely recommend Vertu and would definitely return again.

Reply from Vertu Motors - Nissan Widnes
From choosing and buying our car,the service was excellent. We dealt with Mr Robert Kaye,he was polite and very helpful throughout the process of our desicion ,which made our experience of buying very easy and straightforward.

Reply from Vertu Motors - Nissan Widnes
In a word - Dale
What a great asset to your company

Reply from Vertu Motors - Nissan Widnes
Thanks to Ben and the rest of the team at Vertu in Widnes.
A very easy and straightforward purchase of our new to us car....
Absolute amazing service, would recommend these guys 100%...a real pleasure to do business with..nothing was too much trouble, excellent service, and really nice team...
Thanks
Lorraine

Reply from Vertu Motors - Nissan Widnes
Jamie was extremely knowledgeable and helpful. I have always found staff in all departments to be courteous and obliging. The deals I have been offered have been fair and I really like my Nissan Juke. Thank you.
Val Cordy

Reply from Vertu Motors - Nissan Widnes
Went looking for a nearly new car. None available at the location so Max kindly found one on the system and brought it in to us from Darlington to test drive. Excellent customer service all the way through the process. Great communication from Max. Would recommend Nissan Widnes to anyone looking for a nearly new car.

Reply from Vertu Motors - Nissan Widnes
i am really happy with my new Nissan
Brian was really very helpful and made everything run smoothly
i felt telly comfortable in the show room
and he catered to all my needs
i would really recommend Nissan at Widnes and Brian
thank you for all your help

Reply from Vertu Motors - Nissan Widnes
Jamie lovely guy very helpful. He explained all the features of the different models of the Nissan Juke I was looking at without putting any pressure on me to make a quick decision

Reply from Vertu Motors - Nissan Widnes
Max who looked after us was excellent talking us threw every step off the way from getting my new ford puma electric from another Vertu garage to test driving it and the swift sorting of finances and then collection

Reply from Vertu Motors - Nissan Widnes
Vertu Motors (Widnes) have been absolutely amazing... cant fault them. This is the 3rd car I have had from them and have to say they've been brilliant. Their salesperson who dealt with me was Tom Gibson and cant thank him enough for all his help and advice. I'd have no hesitation in recommending Vertu Motors to anyone.

Reply from Vertu Motors - Nissan Widnes
Kara, was extremely helpful picking out a car and what suited me best, explained everything thoroughly. Helped me understand the process, and when I got the car I wanted went through everything with me including all the buttons I had no clue about. The entire process was 5 stars and would suggest people go here for their mobility needs. Thanks Kara and team.

Reply from Vertu Motors - Nissan Widnes
From the first introductory telephone call through to purchase of a new car my Sales Executive Dale Partington (Used) was both highly professional and courteous. It transpired during my visit to the showroom that after looking at used car options it was more lucrative to purchase a new one instead and in turn I benefitted from Nissan’s new car deal. Supported by James Proctor the Sales Manager, Dale was able to take me through the whole process of choosing and purchasing a new Nissan Qashqai.

Reply from Vertu Motors - Nissan Widnes
Bought the car online , helped by Ben and no ‘ hard sell’ . Delivery was sorted very easily and all the correct paperwork was provided . A lot less hassle than I thought it would be .

Reply from Vertu Motors - Nissan Widnes
From ordering the car to the collection of the car it was delt with in a professional mana From Kala she is credit to your company. We would highly recommend Nissan Widnes

Reply from Vertu Motors - Nissan Widnes
Tom was amazing, he answered all of my questions very professionally, I felt really comfortable .
If this survey allowed me to give 10 star's then I would have 11
Thank you so very much
It was a pleasure to deal with him

Reply from Vertu Motors - Nissan Widnes
We had a great Salesperson. Kara was very knowledgeable and we had the beautiful vehicle delivered on time. Wonderful experience Thank you Kara

Reply from Vertu Motors - Nissan Widnes
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