The staff, the time span and the professionalism from 1st phone call & booking Tom was outstanding, even to the used. Car specialist buying my partner's car on the same day was breathtaking at Widnes... See more
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The staff, the time span and the professionalism from 1st phone call & booking Tom was outstanding, even to the used. Car specialist buying my partner's car on the same day was breathtaking at Widnes... See more
Company replied
Being a newbie to automatic driving I was nervous about driving an automatic. Robert listened to what I wanted and on a test drive put me at ease. He answered all my questions comfortably explainin... See more
Company replied
Rob made the whole process go smoothly. Gave me all the information I needed & a full demo of my new car. Nothing was too much trouble & didn’t feel pressured in any way for extra purchases. Woul... See more
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From my first enquiry to the purchase of my vehicle I was treated very professionally with no pressure to buy. The salesman was very friendly, helpful and courteous . The whole transaction was extre... See more
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Moor Lane, WA8 7AL, Widnes, Cheshire, United Kingdom
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Excellent experience from the start. Dale was exceptional and rendered a very good customer support throughout.

Reply from Vertu Motors - Nissan Widnes
Max was knowledgeable and looked after me through the process.

Reply from Vertu Motors - Nissan Widnes
Fantastic service and advice from Rob...highly recommend using Vertu Widnes. This is the 2nd car I have bought from them and will be back.

Reply from Vertu Motors - Nissan Widnes
The young lady, Kara who dealt with me was extremely helpful and understanding. She took me through each step of getting my new car, and kept me updated on its progress. Would recommend

Reply from Vertu Motors - Nissan Widnes
Dale was an absolute godsend!!
honestly cannot fault him, from start to finish he was professional, kind, patient. I haven't financed a car in years as i owned my car outright so i was quite anxious about the whole process even though i really needed a new car, dale honestly saved the day, getting me the best deal, best everything i asked of him he went above and beyond for. He is a credit to this branch. Lovely managers lovely staff, 10 out of 10. We love our new car thanks so much dale

Reply from Vertu Motors - Nissan Widnes
The salesman was very helpful and gave us the knowledge regarding our purchase

Reply from Vertu Motors - Nissan Widnes
I needed a newish car, so i went to my local vertu motor used carsales department to be welcomed by Max, one of the sales executives.
After chatting about what sort of vehicle i was looking for, ie a happy colour (not a dark colour), 4 door hatch back with a CD plyer (if possible), I looked at the available cars on screen.
I was drawn to a red VW Polo 4 door hatch back,(also CD Player), perfect for me, so i reserved it and bought it 24hrs later.
The whole selling experience was smooth, informative and fun. I would definately recommend Widnes Vertu Motors to anyone looking for a car.

Reply from Vertu Motors - Nissan Widnes
We are returning customers and always found your staff to be friendly and professional

Reply from Vertu Motors - Nissan Widnes
It couldn't have been easier buying my new Qashqai through the Motability scheme and I was pleasantly surprised how quickly it took to get the vehicle delivered.
My sales exec Kara Jones was brilliant, taking me through the whole process with the minimum of fuss. She was able to answer all my questions in respect of both the scheme itself and the technical aspects of the car. Thanks once again Kara.

Reply from Vertu Motors - Nissan Widnes
Rob was extremely helping in providing details about the car and when it came to purchasing the vehicle

Reply from Vertu Motors - Nissan Widnes
I'd recommend Vertu Nissan Widnes because as requested a hassel free experience. I had already mentioned that I had been elsewhere and since leaving them, I was contacted everyday, servral times via phone calls, emails and texts. Which I found very intimating. Max Jones listened, took this on board and respected my wishes. He was very helpful, even if he didn't know the answer, he made sure to find out and let us know. He was friendly and professional which made the experience a pleasant one.

Reply from Vertu Motors - Nissan Widnes
Tom at vertu motors Widnes was great from start to finish could not do enough for us went through everything made sure we was happy kept us informed every step of the an all round great guy so polite to we would just like to say thank you for all toms help an asset to the company.

Reply from Vertu Motors - Nissan Widnes
Sales person Tom Gibson did a great job from start to finish explaining everything in a fluent easy manner. Any questions fully explained, a pleasure to do business with Vertu. Not forgetting Dave the manager
Thanks again Tom

Reply from Vertu Motors - Nissan Widnes
Absolutely fantastic service,tentative staff

Reply from Vertu Motors - Nissan Widnes
Vertu Motors transferred a vehicle from Reddich to Widnes for me to test drive. This was requested Saturday evening. The car was in Widnes by Monday when I was able to test drive. I purchased Monday evening and collected Wednesday. Staff were kind, courteous, obliging, hospitable and very professional. Rob was outstanding. Great clarity, detail and professionalism. Takes real pride in the car and customer service. Sets very high standards. I was able to feel really confident in my purchase. Thank you so much!

Reply from Vertu Motors - Nissan Widnes
From start to finish the whole process was amazing! There was constant contact and all staff were professional and helpful!

Reply from Vertu Motors - Nissan Widnes
First time using Vertu Widnes and I would highly recommend!
Vehicle was spot on and the sales man Robert was great! He made us feel comfortable and answered everything we asked, he also never made us feel rushed like some places can do. I feel Robert went above and beyond and would highly recommend him and this company.

Reply from Vertu Motors - Nissan Widnes
Collected my Nissan from Tom,knew his subject thoroughly from A to Z,explained what every document was,and took me through every switch and operation of the vehicle,cannot recommend Vertu enough,have got to be a market leader in their field,thanks again for your first class customer service.

Reply from Vertu Motors - Nissan Widnes

Reply from Vertu Motors - Nissan Widnes
Kara was very helpful and informative throughout our experience on purchasing our car.

Reply from Vertu Motors - Nissan Widnes
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