Vertu Motors - Nissan Widnes Reviews 

141
TrustScore 5 out of 5

4.8

Moor Lane, WA8 7AL Widnes, Cheshire, GB


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Rated 5 out of 5 stars

The staff, the time span and the professionalism from 1st phone call & booking Tom was outstanding, even to the used. Car specialist buying my partner's car on the same day was breathtaking at Widnes... See more

Company replied

Rated 5 out of 5 stars

Being a newbie to automatic driving I was nervous about driving an automatic. Robert listened to what I wanted and on a test drive put me at ease. He answered all my questions comfortably explainin... See more

Company replied

Rated 5 out of 5 stars

Rob made the whole process go smoothly. Gave me all the information I needed & a full demo of my new car. Nothing was too much trouble & didn’t feel pressured in any way for extra purchases. Woul... See more

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Rated 5 out of 5 stars

From my first enquiry to the purchase of my vehicle I was treated very professionally with no pressure to buy. The salesman was very friendly, helpful and courteous . The whole transaction was extre... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Nissan Widnes

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Moor Lane, WA8 7AL, Widnes, Cheshire, United Kingdom

  • 0344 659 3951

4.8

Excellent

TrustScore 5 out of 5

141 reviews

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1-star

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Replied to 96% of negative reviews

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4.8

All reviews

(141)

12,873 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent experience

Excellent experience from the start. Dale was exceptional and rendered a very good customer support throughout.

March 17, 2026
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Thank you, Olakunle, for taking the time to leave this excellent 5‑star review.
We’re delighted to hear that your experience at Nissan Widnes was exceptional from start to finish. It’s wonderful to know that Dale provided outstanding customer support throughout the entire process. Your kind feedback is greatly appreciated and will certainly be shared with him and the team.
If there’s anything more we can assist you with, please don’t hesitate to get in touch.
Kind regards,
Liza

Rated 5 out of 5 stars

Xtrail

Max was knowledgeable and looked after me through the process.

March 14, 2026
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Thank you, David, for taking the time to leave this excellent 5‑star review.
We’re really pleased to hear that Max looked after you throughout the process and provided knowledgeable support during your visit to Nissan Widnes. It’s great to know your experience was positive from start to finish.
If there’s anything more we can help you with, please don’t hesitate to get in touch.
Kind regards,
Liza

Rated 5 out of 5 stars

Fantastic service and advice from…

Fantastic service and advice from Rob...highly recommend using Vertu Widnes. This is the 2nd car I have bought from them and will be back.

March 16, 2026
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Good afternoon Christopher,

Thank you for taking the time to leave a review. It’s great to hear you received fantastic service and helpful advice from Rob — that consistency is exactly what we love to see, especially as this is your second car from Vertu Widnes. Your recommendation really does mean a lot, and it’s brilliant to know you’ll be returning again in the future.

We truly appreciate your continued trust.

Kind regards,
Dean

Rated 5 out of 5 stars

First class

The young lady, Kara who dealt with me was extremely helpful and understanding. She took me through each step of getting my new car, and kept me updated on its progress. Would recommend

March 16, 2026
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Hi Vicky,
Thank you for taking the time to leave this wonderful 5‑star review. We’re really pleased to hear that Kara provided such helpful and understanding support throughout your car‑buying journey. It’s great to know she guided you through each step with care and kept you updated on your new car’s progress.
We truly appreciate your recommendation — it means a lot to the team at Nissan Widnes.
Thank you again for your feedback.
Kind regards,
Liza.

Rated 5 out of 5 stars

Dale was an absolute godsend!

Dale was an absolute godsend!!
honestly cannot fault him, from start to finish he was professional, kind, patient. I haven't financed a car in years as i owned my car outright so i was quite anxious about the whole process even though i really needed a new car, dale honestly saved the day, getting me the best deal, best everything i asked of him he went above and beyond for. He is a credit to this branch. Lovely managers lovely staff, 10 out of 10. We love our new car thanks so much dale

March 16, 2026
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Hi Bethan,
Thank you so much for taking the time to leave such a wonderful 5‑star review. We’re delighted to hear that Dale made the whole process smooth, reassuring, and enjoyable for you — especially when financing a car again after some time can feel a bit daunting.
It’s fantastic to know he went above and beyond to find the best deal and ensure you felt fully supported throughout. Your kind words about the managers and wider team at Nissan Widnes mean a great deal, and we’re thrilled that you’re loving your new car!
We’ll be sure to pass your lovely feedback on to Dale and the team — it will mean the world to them.
Thank you again for choosing us, and we wish you many happy miles in your new vehicle.
Kind regards,
Liza.

Rated 5 out of 5 stars

The salesman was very helpful and gave…

The salesman was very helpful and gave us the knowledge regarding our purchase

March 11, 2026
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Hi Tony
Thank you for your lovely feedback. We're really pleased to hear that your salesman was very helpful and provided all the knowledge you needed regarding your purchase. Your comments are truly appreciated.
Kind regards
Dawn

Rated 5 out of 5 stars

I needed a newish car

I needed a newish car, so i went to my local vertu motor used carsales department to be welcomed by Max, one of the sales executives.
After chatting about what sort of vehicle i was looking for, ie a happy colour (not a dark colour), 4 door hatch back with a CD plyer (if possible), I looked at the available cars on screen.
I was drawn to a red VW Polo 4 door hatch back,(also CD Player), perfect for me, so i reserved it and bought it 24hrs later.
The whole selling experience was smooth, informative and fun. I would definately recommend Widnes Vertu Motors to anyone looking for a car.

March 6, 2026
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Hi William
Thank you for your wonderful feedback. We're delighted to hear that you had such a smooth, informative, and enjoyable experience when visiting the Widnes Vertu Motors used car department. It’s great to know that Max welcomed you so warmly and took the time to understand exactly what you were looking for — right down to finding a “happy colour” and a CD player!
We're so pleased the red VW Polo caught your eye and turned out to be the perfect match. Reserving it and completing the purchase within 24 hours shows just how well the process worked for you, and we’re thrilled to hear everything went smoothly.
Thank you so much for your kind recommendation — it means a great deal to the whole team.
Kind regards
Dawn

Rated 5 out of 5 stars

Returning Satisfied customers

We are returning customers and always found your staff to be friendly and professional

March 7, 2026
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Good afternoon David,
Thank you for your review. I’m really pleased to hear you’re returning customers and that you’ve always found the team friendly and professional. It’s great to know your experiences continue to be positive.
Kind regards,
Dean

Rated 5 out of 5 stars

Motability Scheme

It couldn't have been easier buying my new Qashqai through the Motability scheme and I was pleasantly surprised how quickly it took to get the vehicle delivered.

My sales exec Kara Jones was brilliant, taking me through the whole process with the minimum of fuss. She was able to answer all my questions in respect of both the scheme itself and the technical aspects of the car. Thanks once again Kara.

March 5, 2026
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Hi Bill,
Thank you for taking the time to leave such a fantastic 5-star review. We’re delighted to hear that purchasing your new Qashqai through the Motability scheme was such an easy and smooth experience. It’s great to know the delivery was quicker than expected too.
We’re especially pleased to hear how brilliant Kara was in guiding you through the entire process with ease and clarity. It’s wonderful that she was able to answer all your questions — both about the scheme and the technical side of the car. Your kind words will mean a great deal to her.
Thank you once again for choosing Nissan Widnes.
Kind regards,
Liza

Rated 5 out of 5 stars

Rob was extremely helping in providing…

Rob was extremely helping in providing details about the car and when it came to purchasing the vehicle

February 27, 2026
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Thank you for your feedback. I’m pleased to hear that Rob was extremely helpful in providing all the details you needed about the car and supporting you through the purchasing process. We really appreciate you taking the time to share your experience.
Kind regards,
Matthew

Rated 5 out of 5 stars

I'd recommend Vertu Nissan Widnes…

I'd recommend Vertu Nissan Widnes because as requested a hassel free experience. I had already mentioned that I had been elsewhere and since leaving them, I was contacted everyday, servral times via phone calls, emails and texts. Which I found very intimating. Max Jones listened, took this on board and respected my wishes. He was very helpful, even if he didn't know the answer, he made sure to find out and let us know. He was friendly and professional which made the experience a pleasant one.

February 23, 2026
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Thank you for taking the time to share your experience. I’m really pleased to hear that we were able to provide the hassle‑free visit you were hoping for. It’s understandable that the level of contact you received elsewhere felt overwhelming, so I’m glad Max listened to your concerns and respected your preferences throughout.
It’s great to know that he was helpful, friendly, and professional, and that he made sure to find the answers you needed, even when they weren’t immediately available. Your comfort and confidence in the process are incredibly important to us, so it’s wonderful to hear that your experience was a pleasant one.
Kind regards,
Matthew

Rated 5 out of 5 stars

Tom at vertu motors Widnes was great…

Tom at vertu motors Widnes was great from start to finish could not do enough for us went through everything made sure we was happy kept us informed every step of the an all round great guy so polite to we would just like to say thank you for all toms help an asset to the company.

March 1, 2026
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Hi Mrs. X,
Thank you for your fantastic 5‑star review. We’re delighted to hear that Tom provided such excellent service from start to finish. It’s wonderful to know he took the time to go through everything, kept you fully informed, and made sure you were happy throughout the process. Your kind words mean a great deal, and Tom will be thrilled to hear them — he truly is an asset to the company.
Thank you again for choosing us.
Kind regards,
Liza

Rated 5 out of 5 stars

Sales person Tom Gibson did a great job…

Sales person Tom Gibson did a great job from start to finish explaining everything in a fluent easy manner. Any questions fully explained, a pleasure to do business with Vertu. Not forgetting Dave the manager
Thanks again Tom

March 1, 2026
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Hi Brian,
Thank you for your excellent 5‑star review. We’re delighted to hear that Tom provided such a smooth and informative experience from start to finish. It’s great to know he explained everything clearly and answered all your questions so thoroughly. We’ll also be sure to pass your thanks on to Dave, the manager.
We really appreciate your kind words and are pleased to hear it was a pleasure doing business with us.
Kind regards,
Liza

Rated 5 out of 5 stars

Absolutely fantastic service,tentative…

Absolutely fantastic service,tentative staff

March 1, 2026
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Hi Ann,
Thank you for your lovely 5‑star review. We’re delighted to hear you received fantastic service and found the team so attentive. Your kind feedback is greatly appreciated.
Kind regards,
Liza

Rated 5 out of 5 stars

Used Renault Captur

Vertu Motors transferred a vehicle from Reddich to Widnes for me to test drive. This was requested Saturday evening. The car was in Widnes by Monday when I was able to test drive. I purchased Monday evening and collected Wednesday. Staff were kind, courteous, obliging, hospitable and very professional. Rob was outstanding. Great clarity, detail and professionalism. Takes real pride in the car and customer service. Sets very high standards. I was able to feel really confident in my purchase. Thank you so much!

February 25, 2026
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Thank you for sharing such fantastic feedback. We’re delighted to hear how smoothly everything went — from transferring the vehicle so quickly to your test drive, purchase, and collection. It’s great to know the team were kind, courteous and professional throughout.
A special thank you for recognising Rob. His clarity, attention to detail and pride in delivering outstanding customer service really stand out, and he’ll be thrilled to hear your comments. We’re so pleased you felt confident in your purchase.
Thank you again for choosing us.
Kind regards,
Keith

Rated 5 out of 5 stars

Just amazing!

From start to finish the whole process was amazing! There was constant contact and all staff were professional and helpful!

February 25, 2026
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Thank you for your wonderful feedback! We’re delighted to hear the whole process was amazing from start to finish, with constant communication and professional, helpful service from the team. We truly appreciate you taking the time to share your experience.
Kind regards,
Keith

Rated 5 out of 5 stars

First time using Vertu Widnes and I…

First time using Vertu Widnes and I would highly recommend!
Vehicle was spot on and the sales man Robert was great! He made us feel comfortable and answered everything we asked, he also never made us feel rushed like some places can do. I feel Robert went above and beyond and would highly recommend him and this company.

February 9, 2026
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Hi Fran,
Thank you for your fantastic 5‑star review! We’re delighted to hear that your first experience with Vertu Nissan Widnes was such a positive one. It’s wonderful to know that Robert made you feel comfortable, answered all your questions and never made you feel rushed.
Your comments about him going above and beyond truly mean a lot, and we’ll make sure he sees your kind feedback. We’re thrilled that the vehicle was spot on and that you would highly recommend both Robert and the dealership.
Thank you again for taking the time to share your experience.
Kind regards,
Liza

Rated 5 out of 5 stars

Best Company Out There

Collected my Nissan from Tom,knew his subject thoroughly from A to Z,explained what every document was,and took me through every switch and operation of the vehicle,cannot recommend Vertu enough,have got to be a market leader in their field,thanks again for your first class customer service.

February 24, 2026
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Thank you for your fantastic feedback. We’re delighted to hear that Tom made the handover so clear and thorough, and that you felt fully supported throughout. We truly appreciate your recommendation and kind words about our service.
Kind regards, Keith

Rated 5 out of 5 stars

Great customer service

Great customer service

February 5, 2026
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Good afternoon Jamie,
Thank you for taking the time to leave your review. We're really pleased to hear you received great customer service during your visit.
If there's ever anything more we can help with, please let us know.
Kind regards, Dean

Rated 5 out of 5 stars

Kara was very helpful and informative …

Kara was very helpful and informative throughout our experience on purchasing our car.

February 17, 2026
Unprompted review
Vertu Motors  - Nissan Widnes logo

Reply from Vertu Motors - Nissan Widnes

Good afternoon Mark,
Thank you for your review.
I’m really pleased to hear that Kara was so helpful and informative throughout your car‑buying experience. It’s great to know she supported you so well from start to finish.
Your feedback is very much appreciated by the team at Nissan Widnes.
Kind regards,
Dean

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