The service we received was absolutely fantastic from the initial visit when we were looking at cars to the completion of the sale. Everything was fully explained and all our questions answered. We wo... See more
Company replied
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The service we received was absolutely fantastic from the initial visit when we were looking at cars to the completion of the sale. Everything was fully explained and all our questions answered. We wo... See more
Company replied
Being a newbie to automatic driving I was nervous about driving an automatic. Robert listened to what I wanted and on a test drive put me at ease. He answered all my questions comfortably explainin... See more
Company replied
The staff, the time span and the professionalism from 1st phone call & booking Tom was outstanding, even to the used. Car specialist buying my partner's car on the same day was breathtaking at Widnes... See more
Company replied
Rob made the whole process go smoothly. Gave me all the information I needed & a full demo of my new car. Nothing was too much trouble & didn’t feel pressured in any way for extra purchases. Woul... See more
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Moor Lane, WA8 7AL, Widnes, Cheshire, United Kingdom
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Kara was very helpful and informative throughout our experience on purchasing our car.

Reply from Vertu Motors - Nissan Widnes
Great help & support from James & Dale. Great deal, great car, great service. Very pleased highly recommended!

Reply from Vertu Motors - Nissan Widnes
Great service from Dale. Felt like a valuable customer from start to finish. No pressure to buy just great customer service

Reply from Vertu Motors - Nissan Widnes
Dealing with Ben at vertu widnes was a real joy he made you very welcome nothing was to much.He showed me all the instrument dash what does what cant fault it. The delivery of the car was quick paper work easy. Very pleased with the car and the process.

Reply from Vertu Motors - Nissan Widnes
From viewing the car to picking up a car ,the salesman was so good ,lots of knowledge about the product,no pushy salesman tactic, very good communication,always answer the phone calls , salesman Dale and Dean were very helpful,picking up the car was on time as we agreed.

Reply from Vertu Motors - Nissan Widnes
I obtained a car on the motability scheme from nissan at widnes. As a newcomer to motability I was unsure how it all worked but myself and my wife were looked after by a lovely lady called kara jones who was very friendly, professional and informative. She explained everything thoroughly and answered all my questions and there were quite a few, not only about how motability works but also about all the technology in new cars of which I am totally ignorant about. I had a couple of queries after we got the car so contacted kara and she was very helpful. 5 stars for kara jones at nissan widnes.

Reply from Vertu Motors - Nissan Widnes
Picked up my Nissan Qashqai yesterday , the service and quality was fantastic ! Rob dealt with my purchase from start to finish and is an asset to the company , very professional and nothing too much trouble , great guy, THANKS Rob and Vertu 👍

Reply from Vertu Motors - Nissan Widnes
Quick responses to any questions, however mundane. Kept to dates promised also.

Reply from Vertu Motors - Nissan Widnes
Excellent service, extremely quick delivery off my car

Reply from Vertu Motors - Nissan Widnes
Went to pick up my new car and everything was so easy Kara who was looking after me had everything ready and made the process no hassle.
Really well looked after

Reply from Vertu Motors - Nissan Widnes
Could not fault the service from start to finish. Very friendly and professional. Answered all my questions. I picked my new car up a few days again. The handover was excellent and I am really pleased with my new Nissan Ariya

Reply from Vertu Motors - Nissan Widnes
Good relaxed atmosphere, nice friendly staff and very helpful. A good allround experience.

Reply from Vertu Motors - Nissan Widnes
Excellent customer service and communication!

Reply from Vertu Motors - Nissan Widnes
There was no hard sell. Quite a rekaxed atmosphere looked around the showroom and we actually asked to see a salesperson.

Reply from Vertu Motors - Nissan Widnes
This is a sleek outfit! Very efficient, professional, friendly and welcoming. No pressure. Knowledgable sales people, you feel like nothing is too much trouble.

Reply from Vertu Motors - Nissan Widnes
I can’t praise the Widnes branch enough. From my initial enquiry to taking delivery of the car they have been so helpful and nothing has been too much trouble.
The car is as exactly as described and I’m so pleased with it, the online purchase was smooth and seamless.
A shout out to Dale and Dean, their knowledge and helpfulness has been second to none.
100% would use them again

Reply from Vertu Motors - Nissan Widnes
Tom was fantastic in dealing with us, he listened to what we wanted and what we needed for my husband, great customer service, my daughter also loved his hair haha!! Thanks very much Tom!

Reply from Vertu Motors - Nissan Widnes
Brian the salesman was absolutely spot on. We couldn’t of asked for any more!

Reply from Vertu Motors - Nissan Widnes
Jamie the sales man was very professional and helpful.

Reply from Vertu Motors - Nissan Widnes

Reply from Vertu Motors - Nissan Widnes
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