The service we received was absolutely fantastic from the initial visit when we were looking at cars to the completion of the sale. Everything was fully explained and all our questions answered. We wo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Kara could do no more than what she did. She made the experience of buying a car easy. Kara sat with us when picking the car up and went through all the points that we needed to know. I would defin... See more
Company replied
Being a newbie to automatic driving I was nervous about driving an automatic. Robert listened to what I wanted and on a test drive put me at ease. He answered all my questions comfortably explainin... See more
Company replied
The staff, the time span and the professionalism from 1st phone call & booking Tom was outstanding, even to the used. Car specialist buying my partner's car on the same day was breathtaking at Widnes... See more
Company replied
Company details
About Vertu Motors - Nissan Widnes
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Moor Lane, WA8 7AL, Widnes, Cheshire, United Kingdom
- 0344 659 3951
4.8
Excellent
144 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good service and Max was very…
Very good service and Max was very helpful and polite , this is my 4th car and would definitely recommend.
November 27, 2025
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Best car dealership I have ever dealt with.
Good no fuss deal without any pressure from the Sales lady. They went out of their way to be helpful. Best car sale I have had in 60 years.
November 26, 2025
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
Easy to talk to
Easy to talk to, no pressure to buy.
Guided us through options.
Very open and honest.
November 22, 2025
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
An excellent experience from start to…
I received an excellent level of service from start to finish at Vertu Motors, particularly from salesman Tom Gibson. His professionalism, courtesy, and extensive knowledge were evident throughout the process. Most importantly, he was patient and took the time to answer all correspondence promptly and address my questions in person with clarity and confidence. Tom was extremely helpful in guiding me toward the right vehicle, making the entire experience straightforward and enjoyable.
A big commendation to Vertu Motors Widnes. I will certainly return in the future.
Highly recommended.
November 18, 2025
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Thank you so much for your kind words! We are so happy to hear that Tom was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Very helpful trustworthy and great new…
Very helpful trustworthy and great new car I got. Thanks Max and James and Vertu
November 14, 2025
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Thank you so much for your kind words! We are so happy to hear that Max and James were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
Review of service received by our salesman Robert was absolutely
Our salesman Robert was absolutely fantastic. When the right car for me was not in Nissan Widnes, he looked everyday on the internet to find it for me. I am so grateful to him. It took a while but is was worth waiting for. I would recommend Virtu to anyone who was looking to buy a car. Their service is second to none.
November 14, 2025
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Thank you so much for your kind words! We are so happy to hear that Robert was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
Avoid them at all cost
Avoid them at all cost. I had an issue with the service/MOT. I was not guided properly and was made paying for something that was not even required to pass the MOT. When I raised a complaint, they attempted to shift all the blame onto me. I pointed out that our conversations were recorded, yet they later claimed that they were unable to provide the call recordings.
After I presented all the evidence and messages, they finally admitted fault. Even then, they tried to lock me into using them again for next year’s service, which felt completely unreasonable given what had happened. I have now taken the matter to the Motor Ombudsman and can only hope for a fair outcome.
Avoid this place. My experience has been nothing but stressful and disappointing.
October 17, 2025
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Good afternoon Danyal, We’re sorry your experience fell short of expectations. Your concerns have been addressed and a resolution has been provided. If you’d like to discuss anything further, please contact our General Manager, Mark Prince.
Very friendly people kept me informed…
Very friendly people kept me informed about ever step of my purchase
Robert Key
Sales Advisor. Highly recommend
November 11, 2025
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Thank you so much for your kind words! We are so happy to hear that Robert was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Love my new Nissan
Perfect & pleasant service from Vertu, Widnes. I can highly recommend this car centre. From looking to driving my car away, all in four days. I love my Nissan Quashqai. Much appreciated the help received. Many thanks & kindest regards to all involved
October 27, 2025
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
Excellent Customer Service,Very Friendly
Excellent Customer Service,Very Friendly
October 18, 2025
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Good morning, Paul. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
New Qashqai from Max at Vertu
Started my dealings with Vertu when meeting Max to test drive a Qashqai. Max was friendly and very knowledgeable about the car, answering my many questions. We had a civilised haggle over the price for my trade-in Focus which ended amicably. Max was also helpful when taking my many phone enquiries before deciding to buy my new Qashqai. I was very happy with all of my dealings with Max at Vertu Widnes and would recommend them to my friends and family.
October 13, 2025
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Good afternoon Brian. Thank you so much for your kind words! We are so happy to hear that Max was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
This was my second car from vertu
This was my second car from Vertu Widnes, cannot fault their sales team, Max made me feel comfortable with no pressure, everything explained clearly and done his very best to get me a deal that was suitable for my needs. Very pleased with my purchase.
October 19, 2025
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Superb service from the team at Vertu…
Superb service from the team at Vertu Widnes. Ben & Dean looked after us from first seeing a car to driving away in it. Made sure we were happy with all services they could offer. Will be looking to do business here again
October 14, 2025
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Thank you so much for your kind words! We are so happy to hear that Ben and Dean was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith
Great choice of motors
Great choice of motors. Polite, knowledgeable staff and competitive prices.
October 10, 2025
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Good morning, Alan . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
Smooth Purchase process .
Kara is very helpful and the purchase process was very smooth thanks to Kara!
October 7, 2025
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Good morning, Wai. Thank you so much for your kind words! We are so happy to hear that Kara was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
Jamie was outstanding salesman big…
Jamie was outstanding salesman big friendly giant kept me updated on all progress off my car couldn’t fault him. even delivering my car to my house loving my car for my new adventure thanks Nissan Widnes
October 3, 2025
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Very helpful supportive and friendly.
Very helpful supportive and friendly. In particularly Jamie and James.
September 23, 2025
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Good morning Segen. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Excellent service
There was no hard sell or pressure into purchasing the vehicle I wanted.
Max Jones was very knowledgeable
And knew what I was after .
September 29, 2025
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Brian was brilliant from 1st point of…
Brian was brilliant from 1st point of contact to us picking up our new car. He was very knowledgeable about the car and took us for a test drive before we committed. Brian was very patient with us when we asked questions and kept us informed of when our car was ready for us to collect. He went above and beyond when we were picking up the car and phoned a few days later to check we were happing with everything. I would recommend anyone looking for a new car to pop in and see Brian
September 5, 2025
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Thank you so much for your kind words! We are so happy to hear that Brian was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Amazing Experience
From the minute I walked into the showroom I was welcomed and shown what Vertu Motors could do for me. Finance was arranged and I am now the proud owner of a Nissan Qashqai Tekna which is proving to be great for comfortable driving. Well done Vertu Nissan Widnes and especially George for arranging the deal.
September 1, 2025
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Good afternoon Graham. Thank you so much for your kind words! We are so happy to hear that George was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.