Vertu Motors - Peugeot Northampton Reviews 

51
TrustScore 4.5 out of 5

4.5

2 Fortune Close, Riverside Park, NN3 9HZ Northampton, Northamptonshire, GB


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Rated 5 out of 5 stars

I have been using Vertu Peugeot in Northampton for about 10 years now and I wouldn’t go anywhere else. One of the best customer service I have ever received is from Mark Tottem. Mark truly sets th... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience with Callum and Matthew at Vertu Peugeot. They were both extremely friendly, professional and helpful throughout the whole process. They were always happy to answer any... See more

Company replied

Rated 4 out of 5 stars

Discussed purchasing a new car over the last week or so. Ryan Appleton was extremely helpful in answering my questions, showing me the various aspects of the car. One of the best car purchase interact... See more

Company replied

Rated 5 out of 5 stars

Could of gone to a numerous amount of car dealerships but done my research and decided on a peugeot gt premium from Vertu at riverside Northampton. We had a lovely guy called Ryan Appleton find us... See more

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Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Peugeot Northampton

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • 2 Fortune Close, Riverside Park, NN3 9HZ, Northampton, Northamptonshire, United Kingdom

  • 0344 659 4515

4.5

Excellent

TrustScore 4.5 out of 5

51 reviews

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Replied to 96% of negative reviews

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4.5

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(51)

12,736 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a really positive experience with Callum and Matthew

I had a fantastic experience with Callum and Matthew at Vertu Peugeot. They were both extremely friendly, professional and helpful throughout the whole process. They were always happy to answer any questions I had and were very patient and knowledgeable. Nothing was too much trouble, and they made the whole experience of buying my car really easy and stress-free.

I really appreciate all their help and excellent customer service. I would definitely recommend Callum and Matthew to anyone looking to buy a car. Thank you both! 😊

September 1, 2026
Unprompted review
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Reply from Vertu Motors - Peugeot Northampton

Good morning,

Thank you for taking the time to leave such a wonderful review. We're delighted to hear that Callum and Matthew provided such a friendly, professional, and knowledgeable experience throughout your car-buying journey.

It's fantastic to know that they were always on hand to answer your questions, kept the process stress-free, and made everything feel straightforward from start to finish. We really appreciate your recommendation and your kind words about the excellent service they provided.

Kind regards,
Dean

Rated 5 out of 5 stars

Happy with customer service

Happy witj customer service

September 2, 2026
Unprompted review
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Reply from Vertu Motors - Peugeot Northampton

Good morning Mohamoud,

Thank you for taking the time to leave a review. We're delighted to hear that you were happy with the customer service you received and that you had a positive experience with us.

We really appreciate your feedback and support.

Kind regards,
Dean

Rated 5 out of 5 stars

I have been using Vertu Peugeot in Northampton

I have been using Vertu Peugeot in Northampton for about 10 years now and I wouldn’t go anywhere else. One of the best customer service I have ever received is from Mark Tottem.

Mark truly sets the bar high, and I feel spoiled by the level of care and attention Mark gives. His way of dealing with customers makes all the difference, and Mark always going above and beyond. Impeccable service!

September 1, 2026
Unprompted review
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Reply from Vertu Motors - Peugeot Northampton

Hi Nina,

Thank you so much for taking the time to leave such a wonderful 5‑star review and for your loyalty to Vertu Peugeot Northampton over the last 10 years.

We’re absolutely delighted to hear that you continue to choose us and that Mark Tottem has consistently provided such exceptional customer service. It’s fantastic to know that his care, attention, and commitment to going above and beyond have made such a positive impact on your experience.

Your comments about Mark setting the bar high and delivering impeccable service are truly appreciated and will mean a great deal to him. We’ll be sure to share your kind words with both Mark and the wider team.

Thank you again for your continued trust and support. We look forward to looking after you for many more years to come.

Kind regards,
Liza.

Rated 4 out of 5 stars

Discussed purchasing a new car

Discussed purchasing a new car over the last week or so. Ryan Appleton was extremely helpful in answering my questions, showing me the various aspects of the car. One of the best car purchase interactions I have had. Well done.

August 21, 2026
Unprompted review
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Reply from Vertu Motors - Peugeot Northampton

Thank you for your fantastic review. We're delighted to hear that Ryan Appleton provided such a helpful and informative experience while discussing your new car purchase. Taking the time to answer questions and clearly explain the features of a vehicle is something we pride ourselves on, so it's wonderful to know Ryan delivered that level of service.

We'll be sure to pass on your kind words to him. Thank you for choosing us, and we hope to assist you again when you're ready for your new car. 😊🚗. Kind regards, Selina

Rated 5 out of 5 stars

Good range of cars

Good range of cars, found exactly what I needed and the sales staff were very good

August 21, 2026
Unprompted review
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Reply from Vertu Motors - Peugeot Northampton

Good afternoon Deborah,

Thank you for your kind feedback, it’s great to hear you found exactly what you were looking for from our range of vehicles. We’re delighted the sales team provided such good support throughout and helped make your experience a positive one.

Kind regards,
Dean

Rated 5 out of 5 stars

Amit and Matthew were brilliant

Amit and Matthew were brilliant
Cant fault a thing
Weldone guys
Thanks

August 21, 2026
Unprompted review
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Reply from Vertu Motors - Peugeot Northampton

Good afternoon Trevor,

Thank you for your fantastic feedback. It’s great to hear Amit and Matthew provided such brilliant service throughout your experience. We’re delighted everything went so smoothly and that there was nothing you could fault. Your kind words are greatly appreciated.

Kind regards,
Dean

Rated 1 out of 5 stars

Absolutely the worst garage to ever…

Absolutely the worst garage to ever use. Dropped one of our work vans off for service recall, collected it yesterday and then one of our lads noticed oil dropping all over a clients carpark. I called them and was told to bring it down and they would look at it. I went down there to see them as I was unhappy with this and they simply gave me 2lts of oil and told me to drive it down tomorrow even though we advised them there was no oil in the engine. Very angry client now wants their carpark sorting and one of our lads having to get a £60 taxi home. STAY AWAY FROM THIS GARAGE.
We will never be purchasing any more vehicles from this company.

July 29, 2026
Unprompted review
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Reply from Vertu Motors - Peugeot Northampton

Thank you for coming into the site today to speak with me.

Both the service manager and myself was off yesterday.

I have since spoken with Elvis at the garage where your vehicle is currently located. He has confirmed that the washer has failed, and that the bung had been correctly tightened, the failed washer unfortunately has led to this issue.

I would like to apologise that it was recommended the vehicle be driven, we will be covering the cost of the repair, including the replacement bung and oil/ steam cleaning.

If you require any further assistance, please do not hesitate to contact me directly.

Many thanks,

Matthew Jones
General Manager

Rated 5 out of 5 stars

Felt like royalty

Found a car i liked and reached out to my local dealership and was aided by Kurtis and Ryan who were fantastic with me from start to finish. Loving my new audi

July 24, 2026
Unprompted review
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Reply from Vertu Motors - Peugeot Northampton

Thank you for your wonderful review.

We are delighted to hear that Kurtis and Ryan provided such fantastic service from start to finish. It's great to know that they helped you find the right car and made the whole process smooth and enjoyable.

Most importantly, we're thrilled to hear that you're loving your new Audi!

Thank you for choosing Vertu Motors, and we hope to welcome you back in the future.

Kind regards,
Keith

Rated 5 out of 5 stars

Super service

Our sales advisor was more than helpful, for instance, the car we were thinking of buying had been sold the day before our appointment, so he searched other branches for the same model and was successful, in fact the car he found was even better than the original one we wanted. He was very thorough and explained everything to us in detail without being pushy (pushy normally puts us off dealing with a company). Overall it was a very pleasant experience and we shall continue using Peugeot Northampton for any future purchases.

July 18, 2026
Unprompted review
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Reply from Vertu Motors - Peugeot Northampton

Thank you for your wonderful feedback. We’re delighted to hear that our Sales Advisor was able to find an even better vehicle for you after your original choice had sold, and that the extra effort made such a positive difference.

It’s great to know that everything was explained thoroughly and that you enjoyed a relaxed, pressure-free experience throughout. We truly appreciate your kind words and are delighted that you plan to return to Peugeot Northampton for future purchases.

Kind regards,
Matthew

Rated 5 out of 5 stars

Buying a new car can be stressful

Buying a new car can be stressful. However, Stephen Lee guided us through the whole process. The car is excellent, as was the customer service.
Adrian Perkins

June 10, 2026
Unprompted review
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Reply from Vertu Motors - Peugeot Northampton

Thank you for your wonderful feedback. We’re delighted to hear that Stephen guided you through the process and helped make your car purchase a smooth and positive experience.
It’s great to know you’re pleased with both the car and the level of customer service you received. I’ll be sure to pass on your kind words.
Kind regards,
Matthew

Rated 5 out of 5 stars

Excellent friendly service from start…

Excellent friendly service from start to finish gave us all the information we needed to buy our new car looked after us and he was very helpful

June 8, 2026
Unprompted review
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Reply from Vertu Motors - Peugeot Northampton

Good afternoon,

Thank you for your review. It’s great to hear you received friendly service from start to finish, with everything clearly explained to help you make your decision. We’re pleased the team looked after you so well and made the experience positive.

Kind regards,
Dean

Rated 5 out of 5 stars

Treated like a VIP from the start

Treated like a VIP from the start. Car is top quality and staff very attentive and considerate. Every aspect of the process was explained fully.

May 20, 2026
Unprompted review
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Reply from Vertu Motors - Peugeot Northampton

Good afternoon Mr Bulmer,

Thank you for your review. It’s great to hear you felt so well looked after from the very start, and that every part of the process was clearly explained. We’re delighted you’re pleased with both the car and the attentive service you received.

Kind regards,
Dean

Rated 5 out of 5 stars

I have brought from Matthew before and…

Very happy customer :-) I have brought from Matthew before and he provided a professional easy smooth process all the way from initial viewing and sourcing the car I was looking for and he did it again, a top service all the way, from my experience I would highly recommend

May 28, 2026
Unprompted review
Vertu Motors  - Peugeot Northampton logo

Reply from Vertu Motors - Peugeot Northampton

Good afternoon,

Thank you for your review. It’s great to hear that Matthew once again provided a professional and smooth experience, from sourcing the right car through to completion. Your continued trust and recommendation mean a lot.

Kind regards,
Dean

Rated 5 out of 5 stars

Ryan was so professional,just an…

Ryan was so professional,just an outstanding service

May 15, 2026
Unprompted review
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Reply from Vertu Motors - Peugeot Northampton

Thank you for sharing this wonderful feedback about Ryan. It’s great to hear that his professionalism and outstanding service made such a strong impression. He’ll be delighted to know his efforts were appreciated.

Many thanks,
Chloe

Rated 5 out of 5 stars

Great experience buying my car from…

Great experience buying my car from Vertu Northampton. Matthey, the representative who assisted me, was professional, clear, and supportive from start to finish. Really appreciated the smooth and friendly service.

May 13, 2026
Unprompted review
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Reply from Vertu Motors - Peugeot Northampton

Good afternoon Monica,

Thank you for your review. It’s great to hear that Matthey provided such professional, clear, and supportive service from start to finish, making the whole experience smooth and friendly. We really appreciate your feedback.

Kind regards,
Dean

Rated 5 out of 5 stars

Lovely experience

Lovely experience, amazing customer service, friendly, happy and easy to talk to.

Stephen was amazing would highly recommend.

May 13, 2026
Unprompted review
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Reply from Vertu Motors - Peugeot Northampton

Good afternoon Lauren,

Thank you for your review. It’s great to hear you had such a lovely experience and that the team were friendly, approachable, and easy to talk to. Stephen will be delighted to know he made such a positive impression — your recommendation is really appreciated.

Kind regards,
Dean

Rated 5 out of 5 stars

The salesman went above and beyond to…

The salesman went above and beyond to help find the right car for me

May 2, 2026
Unprompted review
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Reply from Vertu Motors - Peugeot Northampton

Good morning,

Thank you for your review. It’s great to hear the team went above and beyond to help you find the right car and made the experience so positive.

Kind regards,
Dean

Rated 5 out of 5 stars

Positively Peugeot

On the back of a very positive experience buying my husbands car, we decided to return when I needed another car.

This time was just as good. Callum was very professional and helpful from the start through to finish. Replicating the positive experience we'd had with Dan, previously.

All staff are friendly, not pushy, and very professional, providing great customer service at the Northampton Peugeot branch!

April 30, 2026
Unprompted review
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Reply from Vertu Motors - Peugeot Northampton

Thank you for sharing such a lovely review.

It’s wonderful to hear that your second experience was just as positive as the first. Callum will be really pleased to know how much you valued his professionalism and support throughout, and it’s great that he was able to replicate the excellent service you previously received from Dan. Friendly, helpful, and never pushy is exactly what the team at Northampton Peugeot aim for, so your comments mean a lot.
Many thanks, Chloe

Rated 5 out of 5 stars

Awesome experience

Stephen who i dealt with was awesome and acknowledged everything I said I wanted and got me into such a nice car. Very professional and would recommend him to anyone going to buy a peugeot.

April 13, 2026
Unprompted review
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Reply from Vertu Motors - Peugeot Northampton

Hi Garry,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you had such a positive experience at Vertu Peugeot Northampton.
It’s great to know that Stephen really listened to what you were looking for and helped you find a car that suited you so well. His professionalism and attention to your needs clearly made a real difference, and he’ll be thrilled to read your kind words.
Thank you again for your recommendation and for choosing Vertu Motors. We hope you enjoy every mile in your new Peugeot.
Kind regards,
Liza.

Rated 5 out of 5 stars

Service by Callum Layram was excellent…

Service by Callum Layram was excellent from start to finish

April 30, 2026
Unprompted review
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Reply from Vertu Motors - Peugeot Northampton

Good afternoon Diana,

Thank you for your feedback. It’s great to hear that Callum provided excellent service from start to finish and made such a positive impression. We really appreciate you taking the time to share your experience.

Kind regards,
Dean

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