Discussed purchasing a new car over the last week or so. Ryan Appleton was extremely helpful in answering my questions, showing me the various aspects of the car. One of the best car purchase interact... See more
Company replied
2 Fortune Close, Riverside Park, NN3 9HZ Northampton, Northamptonshire, GB
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Discussed purchasing a new car over the last week or so. Ryan Appleton was extremely helpful in answering my questions, showing me the various aspects of the car. One of the best car purchase interact... See more
Company replied
Could of gone to a numerous amount of car dealerships but done my research and decided on a peugeot gt premium from Vertu at riverside Northampton. We had a lovely guy called Ryan Appleton find us... See more
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From start to finish this wonderful lady Chloe was Brilliant.She took us through everything and was very helpful and patient with us.She sat in the car with us and went trough everything until we unde... See more
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Romeo cheerfully told me that fixing the suspension wishbone bush, front shock absorber, and a suspension arm would come to £480. Pricey, sure—but hey, it’s the main dealer, so what do you expe... See more
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2 Fortune Close, Riverside Park, NN3 9HZ, Northampton, Northamptonshire, United Kingdom
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Our salesperson Callum was approachable and gauged our personalities well. His approach suited how we wanted to look for a car and was never pushy or pressing for a quick decision. We managed to strike a deal on a new car that suited us really well, and the process to completion was quick.

Reply from Vertu Motors - Peugeot Northampton
Just wanted to leave a quick review for the team at Vertu Peugeot. We recently picked up our new car and the whole process was spot on from start to finish.
A huge thanks to Callum, who really looked after us. It didn't feel like that typical high-pressure car sales vibe; he was just genuinely helpful and patient while we figured out what we wanted. He made sure everything was sorted and kept us in the loop the whole time.
Really happy with the service and loving the new wheels. If you're heading in, definitely ask for Callum!

Reply from Vertu Motors - Peugeot Northampton
Dropped my car off using the lockers which Chloe helped me with. Car was in for a service and it was a quick turn around which is what I needed. Emily kept me up to date throughout the process which was brilliant. 10/10 highly recommend.

Reply from Vertu Motors - Peugeot Northampton
Could of gone to a numerous amount of car dealerships but done my research and decided on a peugeot gt premium from Vertu at riverside Northampton. We had a lovely guy called Ryan Appleton find us a car and guided us right through the process from start to finish.
Ryan went out of his way to take all the stress out for us, sorted everything couldn't recommend him and Vertu enough.
Thank You
Mr + Mrs Butterworth

Reply from Vertu Motors - Peugeot Northampton
Had a great experience buying a car from Ryan Appleton, he was very friendly and not pushy, a pleasure to deal with.

Reply from Vertu Motors - Peugeot Northampton
Fantastic service from the Peugeot team at Northampton especially Dan. Thank you for not being Pushy sales people. You know your business and from order to delivery went very smoothly with excellent communication. I love my new 2008.

Reply from Vertu Motors - Peugeot Northampton
Great experience this is my fourth Peugeot from Northampton where the team work to give you the best deal. Special mention to Callum & Sumeet thank you for your professionalism, friendly manner and efficiency. No question too much.

Reply from Vertu Motors - Peugeot Northampton
Chloe was amazing, she was super informative and not pushy at all. She learned what we wanted and what our preferences were and made sure the transition was as smooth as possible! Thank you 😊

Reply from Vertu Motors - Peugeot Northampton
Stephen Lee was an amazing representative. He took me through it all and made it easy to make a decision to buy my new Peugeot car.

Reply from Vertu Motors - Peugeot Northampton

Reply from Vertu Motors - Peugeot Northampton
I recently had an appointment booked with Mark Tottem to potentially purchase a brand new Expert van. He called several times to get me in. I arrived at 10:00, made reception aware and was told to take a seat as Mark was on the phone upstairs, which I could see clearly. 10:15 still on the phone, made a polite lady aware once and again and was told to knock on his door once he’d finished on the phone! It was becoming apparent that professionalism was out of the each and every window at this point. I left at 10:20, as I was becoming increasingly irate. Mark eventually called me at 10:47 to ask where I was, I explained I was annoyed because I’d driven 20 miles for an appointment ‘he’d made’ and I’d wasted a whole morning of work at my cost. He then proceeded tell me he was angry because no one told him and what was he supposed to do, with zero empathy. At no point did he even apologise first and foremost, or try to make amends and offer an alternative appointment. Simply argued with me instead. He then decided to just hang up on me! I called head office to speak to the branch manager and never received a call. At this point I guess I’ll have to stick with Ford, which is a shame because I really enjoyed the thought of a change.
Very unprofessional, clearly as a branch and not just on an individual level.
Dan

Reply from Vertu Motors - Peugeot Northampton
Experience on buying Peugeot was straightforward online. Keep communication and reply’s when asking
Questions

Reply from Vertu Motors - Peugeot Northampton
Ryan was so helpful. He showed all the cars I wanted to look at and explained everything to me. I also didn't feel pressurised which was very helpful.

Reply from Vertu Motors - Peugeot Northampton
I recently experienced exceptional customer service, with Chloe providing outstanding assistance. 10/10

Reply from Vertu Motors - Peugeot Northampton

Reply from Vertu Motors - Peugeot Northampton
Chole was very knowledgeable, helpful, professional and absolutely brilliant with my kids. Thanks for everything!

Reply from Vertu Motors - Peugeot Northampton
We went to the dealerships parts department, I will give one star for the presence of customer service, however for one part which would have cost me £63.00 plus vat, has actually cost me 0.95p on-line, and it was simple a fuse.
I would not recommend anyone use them for parts. Research on-line.
What I have observed here is daylight robbery.

Reply from Vertu Motors - Peugeot Northampton
Excellent service from the team, especially from Kostas who steered me through the experience of buying a car on my own for the first time, since I Iost my husband.

Reply from Vertu Motors - Peugeot Northampton
Callum Layram was a complete pleasure to deal with from start to finish at Peugeot Northampton. Couldn’t fault his customer service at all, very friendly, professional and great communication skills made the whole process a breeze. Very happy with everything.

Reply from Vertu Motors - Peugeot Northampton
My Peugeot Partner Van was booked in for repairs a couple of weeks ago with an AdBlu Engine Fault showing up on the internal display.
Unfortunately, after diagnostics, I was informed that some costly repairs were required to resolve the issue. This resulted in my vehicle being kept in until the following day. Upon collecting my vehicle it was apparent that it had additionally been given a courtesy wash and an internal freshen up. I have periodically used my van since collection and I am happy to report that everything is in satisfactory working order.
I have used Peugeot Dealers for a number of years where sadly our interactions at times have been frustrating and very poor. However, I wish to make a special mention to Emily from reception who once again from booking my vehicle in, notification of the necessary repairs and the collection of my vehicle, demonstrated excellent interpersonal skills, customer care and professionalism in the performance of her duties. My independent opinion is that Emily is a valuable team member and considerable lessons can be learned from her stand out leadership qualities.
Thank you,
Richie Barker

Reply from Vertu Motors - Peugeot Northampton
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